LAKE SUCCESS, N.Y., August 2, 2010 – Canon U.S.A., Inc., a leader in advanced digital imaging, today announced that the Company has been placed in the Leader Quadrant by industry analyst firm Gartner, Inc., in the 2010 Magic Quadrant for MFPs and Printers report[1].
“Canon is pleased to be recognized by Gartner as a Leader in the 2010 Magic Quadrant for MFPs and Printers report,” said Junichi Yo****ake, senior vice president and general manager, Imaging Systems Group, Canon U.S.A. “With a broad portfolio of innovative products — including the imageRUNNER ADVANCE series — changing how businesses manage workflow, Canon’s continued investment in ground-breaking technologies delivers the performance, reliability and customer service experience required by today’s demanding office environments.”
The Gartner Magic Quadrant positions vendors based on their performance across two major categories: the Ability to Execute, in which Gartner evaluates MFP and printer providers “on the quality and efficacy of the processes, systems, methods and procedures that enable their products' performance to be competitive, efficient and effective, and to positively impact revenue, retention and reputation;” and the Completeness of Vision, where each provider is rated on their “understanding of how market forces can be exploited to create opportunity for the provider and for its clients.”
According to the firm, “leaders are the most capable in providing MFPs (including SMFPs), printers and the associated printing solutions and services, regardless of customer location. Providers in the Leaders quadrant offer the most extensive product portfolio relative to their peers, and they have the broad channel capability to deliver the products to customers where they want to procure them. Thus, leaders hold consistently high market share worldwide and are capable of delivering consistent service levels in the regions where Gartner customers are located. Leaders tend to have the deepest global capability and the inventiveness and resources, skills and vision to deliver superior levels of support to existing and future customers globally. Leaders have a proven track record of channeling R&D initiatives into products and solutions that customers need.”
For more information about Canon’s entire portfolio of advanced digital imaging solutions, please visit www.usa.canon.com.
[1] Gartner, Inc. 2010 Printer / MFP Magic Quadrant, F. De Silva, S. McNee, V. Tripathi 30 July 2010.
About Canon U.S.A., Inc.
Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions. Its parent company, Canon Inc. (NYSE:CAJ), a top patent holder of technology, ranked fourth overall in the U.S. in 2009†, with global revenues of US $35 billion, is listed as number four in the computer industry on Fortune Magazine's World’s Most Admired Companies 2009 list, and is on the 2009 BusinessWeek list of "100 Best Global Brands." Canon U.S.A. is committed to the highest levels of customer satisfaction and loyalty, providing 100 percent U.S.-based consumer service and support for all of the products it distributes. At Canon, we care because caring is essential to living together in harmony. Founded upon a corporate philosophy of Kyosei – "all people, regardless of race, religion or culture, harmoniously living and working together into the future" – Canon U.S.A. supports a number of social, youth, educational and other programs, including environmental and recycling initiatives. Additional information about these programs can be found at www.usa.canon.com/kyosei. To keep apprised of the latest news from Canon U.S.A., sign up for the Company's RSS news feed by visiting www.usa.canon.com/rss.
About Gartner Magic Quadrant
The Magic Quadrant is copyrighted 2010 by Gartner, Inc. and is reused with permission. The Magic Quadrant is a graphical representation of a marketplace at and for a specific time period. It depicts Gartner's analysis of how certain vendors measure against criteria for that marketplace, as defined by Gartner. Gartner does not endorse any vendor, product or service depicted in the Magic Quadrant, and does not advise technology users to select only those vendors placed in the "Leaders" quadrant. The Magic Quadrant is intended solely as a research tool, and is not meant to be a specific guide to action. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
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