Hoping to get some assistance with this issue at a clients office.
We have found that the Canon ipF825 is displaying as offline on both the server and workstations at least once a day. The only way we have found to wake it up is by running an IP scan on the server and then the print jobs are able to go through (even when a user physically turns on the printer, it will still display as offline). The shut down feature is disabled on this machine, the printer is up to date, and all settings are correct.
Any ideas or thoughts on why is goes offline on it's own and how to correct?