BulletProof tabletop MFP????

wish I could help,  think lexmark is your best bet.  I just a had a client comment about good the lexmarks are.   Are you aware that Ricoh re-releasing the IM 430F?

@Art Post posted:

   Are you aware that Ricoh re-releasing the IM 430F?

I certainly had not heard that. 

Desktop A4 MFPs, in my opinion, are not designed to last much more than 300k in five years.  Past that you are getting into replacing expensive parts.

You need to dial your customer's expectations way back.

I think 5k month is pushing it for most A4s.  30k per month (1.8M) is off the scale.  That is the territory of a 500 lb robust A3 design.  Just the TCO calculation alone will make the A3 way less expensive.

I cannot speak for Kyocera.  I sell Toshiba relabelled Lexmark's.  While feature rich, your service techs will hate you at this volume but if you insist maybe a 36 month FMV lease and keep flipping them.

@Art Post posted:

wish I could help,  think lexmark is your best bet.  I just a had a client comment about good the lexmarks are.   Are you aware that Ricoh re-releasing the IM 430F?

I hadn't heard about the IM430f either.  Id prefer it over the new 370.  Any info/timeframe?

Ricoh did this once before, cancel a great BW desktop machine, the dealers are upset so they start manufacturing the machine again, I think it was the MP201?  The 460 is not a good fit for a clinic setting.

@SalesServiceGuy posted:

Desktop A4 MFPs, in my opinion, are not designed to last much more than 300k in five years.  Past that you are getting into replacing expensive parts.

You need to dial your customer's expectations way back.

I think 5k month is pushing it for most A4s.  30k per month (1.8M) is off the scale.  That is the territory of a 500 lb robust A3 design.  Just the TCO calculation alone will make the A3 way less expensive.

I cannot speak for Kyocera.  I sell Toshiba relabelled Lexmark's.  While feature rich, your service techs will hate you at this volume but if you insist maybe a 36 month FMV lease and keep flipping them.

Ricoh has basically nothing right now in a quality tabletop.  They have a very bad consumer grade product and that's about it.

Regarding the IM430F being brought back that Art mentioned, my rep told me not to hold my breath on that one.  He's heard they were bringing a small quantity back to fill a couple of big orders for direct and he doubted dealers would see any.

As much as I hate mixing fleets within an account I will be switching my client over to HP.