LANIER WORLDWIDE ENTERS MULTI-YEAR AGREEMENT WITH
BRISTOL-MYERS SQUIBB
ATLANTA, GA, June 16, 2003 — Lanier Worldwide, Inc. announced today that it has
signed an agreement with Bristol-Myers Squibb Company (NYSE: BMY) to be the
authorized provider for network MFPs and printers for the company in the United States,
Puerto Rico, and Canada. The agreement for an enterprise-wide asset management
program with Bristol-Myers Squibb, a global pharmaceutical and related health care
products company, commenced this month with Phase I installation.
Lanier will deliver innovative software solutions to Bristol-Myers Squibb such as:
NRS, an intelligent device relationship management tool in which device usage is
automatically reported and eventually will predict parts replacements
LanierDirect, an interactive Web service solution to manage communications and
streamline processes for fleet management, including online service calls
placement, status, and tracking; order placement, status, and tracking; meter
collection and validation for invoicing; account specific reporting mechanism
DeskTop Binder, which combines documents in various formats to be treated as a
single file and print stream
Global Scan, which enables an MFP device to scan to e-mail along with various
other formats
In addition to providing Bristol-Myers Squibb with a full line of digital printers and
multi-functional products, Lanier will also provide integrated faxing systems and color
printers.
“This new agreement with Bristol-Myers Squibb is a great start toward a long-term
relationship similar to what we enjoy with many of our largest customers,” said Nori
Goto, president and CEO at Lanier. “We have a team of experts to provide Bristol-Myers
Squibb with the customized solutions they need, and we appreciate the confidence shown
by Bristol-Myers Squibb in our ability to provide support and services for their
employees.”
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