Need to make a long story short here. Got a call a few weeks ago from an IT person (could not even pronounce his name). They bought a new Ricoh SP830DN printer from a dealer, and that dealer sales person told him that the printer would do color matching. He called me wanting to add software to "fix" it. Told him, that's not going to happen.
Also told him that if he acted quickly I could give him a 100% trade in credit for SP830DN, took a few weeks to get the appt. Went there this AM for a 9AM apt, he comes out and states him and his graphic person need another hour, so I wait. Finally get in there, give them the pitch to move to MFP with Fiery for the graphics department. The two graphics people are delighted with the info and want this to happen asap! I STATED BEFORE I CAN QUOTE, I NEED TO KNOW HOW MUCH YOU PAID FOR THE rICOH SP830DN. The IT person suddenly loses his command of the English language and won't tell me I know he knows). Thus, I stated I need to know ASAP since there is another $1,000 in play until the 23rd and we still need to demonstrate at his location.
IT never emailed me, followed up a few minutes ago and go this smart ass response, "I will let you know as soon as I have to discuss it in-house first. This will take some time".
WTF!!!! How much time does it take to tell how much you paid for the "F"en Ricoh printer? I emailed him back stating, "OK, I understand, the $1,000 ends this Wednesday and the 100% credit for the printer end on the last day of this month. Thank you. (20 bucks says he does not even respond to this email)
I know what he's going to do, he will know call every dick, sam and harry and price out copiers with a fiery. At some point he will call me and I'll tell him, "I'm sorry, I have so much business right now, that I've decided that I do not want to do business with you."
