Auto Toner Fulfillment

We are using Print Audit also, we've had a few hiccups, although it was not Print Audit it was the Ricoh devices.  I'm the one who hears it first when the customer runs out,  I've had a couple of issues, but that's it. Seems to be working well for my accounts.

We have auto toner fulfillment via 3rd party software. Essentially the software sends an email alert to our supplies department when a customer's machine requires toner. Have true automated toner fulfillment was unsuccessful because toner was shipping out like crazy. Now we require confirmation from the customer before we ship it out. It's a great system and saves us providing back up toner to customers that they store on-site, essentially improving the P&L on our every account.