AP4510 prints 10 jobs only

Sypher (Guest)

I am having some trouble with printing to the AP4510, well it doen print. The problem is when I send multiple jobs, I can send ten jobs through fine, but once I send 20 or more the printer prints ten of the jobs then goes into ready mode and waits for about ten min and then prints another ten jobs, The printer is running on Win NT Server, My actual question is, Is it a printer setting that is stopping the print jobs or might it be a restriction on the servers side? If so to any of the afore mentioned, how might I resolve it?

Thanx

Warrenm

9/23/046:49 AM

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Original Post

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Art Post (Guest)

Hvae you installed the hard drive?

9/23/047:29 AM

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Jomama (Guest)

It might be a printer setting. Running many sets can make the fuser hotter which affects copy quality.

9/23/049:28 AM

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Sypher (Guest)

Yes, the hard drive is installed, but I was told that you can only send lock print jobs and sample print jobs to the printer. Another thing, I cant send the jobs as locked prints because there are about 6000 jobs to print each job is 2 to 3 pages long, and as I understand it if you send the jobs as a locked print job you have to stand by the printer and release each one, one by one.

Thanx Again

9/27/041:44 AM

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Art Post (Guest)

My understanding as explained too me by a product manager is that the information is sent to the hard drive and then spooled to the RAM memory to print, I will do some checking.

Art

9/27/048:24 AM

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v-tecVince

Load smartnet admin, and see if everyone has rights to print. If so, Print the User tool settings and check the defaults. It is a user tool setting problem.

9/27/049:27 PM

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Sypher (Guest)

thanx

found the problem, the server was missing a whole lot of the .dll files and this included one of them that controlled the spooling.

Thanx Anyway

Warrenm

9/28/046:29 AM

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JasonRMaven VIP

If you are sending a print job through LPR, Windows NT will only allow 10 jobs in the queue at one time. There is a fix for this detailed in the Microsoft Knowledgebase:

http://support.microsoft.com/default.aspx?scid=kb;EN-US;179156

9/29/0410:19 AM

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Jomama (Guest)

Jason, I think you are misreading this sentence from the referenced article from M$.
"LPR is no longer restricted to only using the 11 TCP Ports (721 through 731"

9/29/0411:10 AM

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