AP3800C unable to print on network

Have you tried this?

Ensuring that Windows Firewall is properly configured can solve this problem.

Error messages that may appear

The error messages that may appear when you try to print will differ depending on your operating system, application, and other factors. Some common Windows 2000 error messages are:

Message Occurs when...
Printing preferences cannot be displayed. The print subsystem is unavailable. ... you click [Printing Preferences] from the printer icon.
Printer properties cannot be displayed. The print subsystem is unavailable. ... you click [Printer Properties] from the printer icon.
The RPC server is unavailable. ... you try to print from within Notepad.
"Could not start print job. ... you try to print from Wordpad.

Ensuring that your Windows Firewall settings are properly configured may solve these problems.

Checking your Windows Firewall settings

To check your Windows Firewall settings, follow these steps:

On the taskbar, click [Start], and then click [Control Panel].


Click [Security Center].


Click [Windows Firewall].


Click the [General] tab, and then click [On].


Click the [Exceptions] tab.


In the [Programs and Services] box, click the [File and Printer Sharing] check box to select it, and then click [OK].



"Note:"

By default, Windows Server 2003 Service Pack 1's security functionality is inactive. If it is set to active, this problem may occur.


Screenshots are provided for reference purposes only. Your display may vary depending on your operating system and device.

If you are using smart device monitor port and the printer is shared, when an error occurs, the notification will go back to the "print server" machine.

I would not recommend using the smart device monitor port, but choosing a TCP/IP port and seeing if that resolves the problem. You may also be able to go to the "print server" if you are using one and a smart device monitor port and see if there are any error notifications.

quote:

Originally posted by jswinberlin:

I would not recommend using the smart device monitor port, but choosing a TCP/IP port and seeing if that resolves the problem.

My exact thought.

There were also some problems with the 3800c when it was released where it had problems on 100mb networks. I believe some firmware fixed that, but as a work around, I had a 10mb hub I placed between the printer and network.