A recent email exchange with an existing account where the "C" level passed me to his assistant for a potential upgrade. Keep in mind this client is at the end of 60 month lease, does not have maintenance and supply agreement and on time and materials. Why is like pulling teeth to get an appointment?
On Mar 17, 2023, at 2:03 PM, Art Post <APost@stratixsystems.com> wrote:
HI (mr client)
I hope everything is okay with you since I haven’t heard back from you. Hoping it’s like last time and the nature of being busy. I have to be in Freehold for two appointments next week. One at xyz company on Monday and Tuesday at abc company, do you have time on either day to chat about the end of lease options and a review of print volumes?
response from client (decision maker)
Definitely not Monday maybe Tuesday but will let you know. I didn’t think we have a printer that is leased
Hi Art, (from his assistant)
I handle the equipment leasing contracts for Dan and Bill. Recently I have contacted the leasing company asking of the buy-out amount for the copier.
I will keep you posted.
If you have any questions, please feel free to contact me.
Hi (assistant)
I have an appointment with gene at ABC company in Freehold on the 28th at 2PM, can I stop in around 3PM?
Hi Art,
Neither Dan nor I are available today. We are in the process of deciding to purchase and will let you know.
Hi (assistant)
Thank you for the reply. I was asking about the 28th to stop in.
I can help you in the decision making process to purchase (I can supply you with the cost) the existing copier, or upgrade to another. I wanted to met because we ado not have the meter read from your device. Knowing the annual amount of pages printed or copied will help make your decision.
Your current device does not have a maintenance/supply agreement in place and service is performed at time and materials. At a certain point in every print device there are major components that need to be replaced in order to maintain optimum performance and print quality.
The meter read will tell me how far along your company is with the life on the components. Knowing this will help you make a better decision.
Please let me know if you have a few minutes next week and I can supply you with everything you will need to make a decision.
Be Well
Hi Art
Thank you, will keep you posted.
Hi (assistant) Thank you.
I’m sorry, I’m not understand. What you will keep me posted on?
End of thread
