87% of MSPs Require Greater AI Knowledge to Satisfy Customer Demands

Art PostAdmin VIP

87% of MSPs Require Greater AI Knowledge to Satisfy Customer Demands

Barracuda’s new global MSP report shows that IT service providers expect 44% of revenue to come from recurring managed services in 2024, up from 34% in 2023.
Most are planning to introduce around 6 new services on average, and their most successful products are security related.
77% of MSPs feel under pressure to offer customers AI insight and tools.
92% say cloud marketplaces will be crucial for their organization.

6/6/249:10 PM

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87% of MSPs Require Greater AI Knowledge to Satisfy Customer Demands

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