6513 drops black

kade85Senior P4P'er

Was wondering if any one has seen this.I have a customer with a 6513 while printing or copying the images come ou partially missing the black.When it does this there is a definite black line front to back on the page and the rest of the image has the black missing.If running just black copies when it happens the rest of the page will be blank.Any help would be greately appreciated.

10/4/051:47 PM

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trcSenior P4P'er

a long time ago it happened to me in one 6513....at that time the problem seems to be door switchs....a short time ago i have the same problem in other and the problem in that time were the belt contacts and the transfer roller out of position(incorrect adjustment)
trc

10/8/059:29 AM

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