480W technical defect

skasix (Guest)

Does anyone had a problem with the 480w? The machine does not print accurately ( cuts off a part of the drawing ) The service guys told me that this defect comes from bad or defected "ETD"? The Japan manufacturer said that they does not have this part!!!??? and could produce it in 6-10 months????!!!!! WTF??
Does anyone had a similar problem and where could i buy this part

7/6/062:27 PM

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Original Post

JasonRMaven VIP

One issue I know with the Ricoh plotters "cutting off the drawing" is when prining PDF files. Acrobat 6 has this issue and a fix is to upgrade Acrobat to version 7.

If you have more information about the circumstances under which the drawings are printing incorrectly, we will be glad to help.

7/10/068:29 AM

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