Editor's note: The following is a guest article from Brandyn Campbell, Global Director of Business Development at Ephesoft, Inc.
No, the IT department wasn't referring to a cool, carbonated craft beverage when you heard them discussing the merits of an IPA project in the break room last week. Well, maybe they were. But in case you haven't brushed up on the latest trend in operational efficiency and enterprise workflow, IPA — or Intelligent Process Automation — is the freshest buzzword on the block.
The intent of IPA is to minimize the amount of human intervention required on repeatable processes, office workflows and operational tasks.
Efficiency is the name of the game and IPA is the pinnacle of the evolution of the digitally transformed workplace — especially in financial services, including banks, insurance and mortgage sectors, according to PwC.
Due to the rapid pace of technological development, the bar for digital transformation has been a moving target. read the rest here