We seem to have a problem with the 240W paper cutters shredding paper from the roll. In my demo room, this has caused many misfeeds. I have even had a print exit the 240W with several little shreds of paper (approx. 14" x 1/4")actually fused to the image. Apparently they were laying on the paper as it passed the drum and went through the fusing section. From the finished print, you were able to grab a loose end of one of the shreds and pull it and the toner right off the page! One of my techs has informed me that that he sees the paper shreds in the field and cleans out the cutter area whenever he sees anything. Anyone else having problems with this?
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