Tagged With "Upper West Side Thursday"
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Re: Pre-Configured MFPs
I wouldn't know, either we don't have access them or they are just available for Direct. It's been my belief that it's just a marketing ploy and all of the systems in the signature series still have to be configured. I could be wrong. Can anyone else chime in? How about some of you from the Direct side!
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Re: 57 Days of Selling "Day 49"
Good Luck Art Still holding on to that $20 bucks!!!! Thank you, Have a Great Day! Thomas Koenig District Business Manager Dealer Division - Northeast Region RICOH USA, INC. 5 Dedrick Place West Caldwell, NJ 07006 Cell: 570-439-2864 Thomas.Koenig@ricoh-usa.com
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Re: Hiring Sales Reps - what are you hearing
Ex military is the most reliable bet. They have worked out great for us on the service side but haven't had the opportunity to try it in the sales side yet.
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Re: 57 Days of Selling "Day 55" The Last Two Days
Good Luck Art I still got that $20 bill riding on you!!! Thank you, Have a Great Day! Thomas Koenig District Business Manager Dealer Division - Northeast Region RICOH USA, INC. 5 Dedrick Place West Caldwell, NJ 07006 Cell: 570-439-2864 Thomas.Koenig@ricoh-usa.com
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Re: 57 Days of Selling "Day 55" The Last Two Days
Wish I had a few that I could give. The stocking is empty!! Thank you, Have a Great Day! Thomas Koenig District Business Manager Dealer Division - Northeast Region RICOH USA, INC. 5 Dedrick Place West Caldwell, NJ 07006 Cell: 570-439-2864 Thomas.Koenig@ricoh-usa.com
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Re: Will outside Sales Rep's go away?
In a way its already gone to the internet and away from the outside sales rep........at least for stand alone printers and A4 devices. If all someone needs is a printer or an A4 to be used for basic printing,scanning and copying.....face it, they really don't need us already. If you've been at this a long time you probably remember the days when you sold a lot of A4 machines to small offices. 20 years ago if you needed an A4 you called a copier dealer. Those days are gone for the most part.
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Re: Will outside Sales Rep's go away?
I’m a little late to this party but had the thread open since it was posted. As a 35 year old i straddle the “millennial” and old school gap (in my opinion haha). There is value of ordering things online that can be commonly used or even basic electronics. But if it’s anything above basic, I still believe talking to someone even if on the phone, pays dividends. We recently bought a new vehicle for my wife and explored for weeks online our options, the new vehicles options, what the price...
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Re: 7 Deadly Topics from 7 Deadly Sinners at Top 100 Summit (Part One)
Is it just me, or does West McDonald look like Wolverine? I watched the Seat-Based Billing video that was posted from the Top 100 Summit. Definitely some interesting points going back and forth. Print Audit has done a great job of persistently marketing seat-based pilling to the copier industry.
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Re: When is Net New Business not Net New Business?
Interesting perspective. We constantly have the talks about competitive machines we took on service, especially brands we don't carry. I tend to consider is taking a Konica on service and then a year or two later upgrading it to our equipment net new business from the sales side. Obviously we had net new business on the service side but not net new for "x" with the equipment sale. I'd be interested to hear how others see this. I hear a lot of people say it doesn't matter but if I bring a...
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Re: Leasing, Insurance, Padded Rates, Buy Out Price
To be on the safe side, I always give my clients the MSRP on the equipment as the number they should provide to their insurance company.
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Re: Kyocera finally put's out a low volume A4 Color
Yes I have sold a couple of these. For the price these are fantastic. My service manager is impressed which is hard to do. Dual side scanning is a definite selling point. The cost per page is going to be higher of course. I would say in the .015 black and white and .11 color to be safe (depending on your market of course). Not as good as say the 6535 per say but the machine is less than half the cost. If the run more than a couple thousand a month I would move them up to the 6535cidn. Let me...
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Re: Xerox explores sale of leasing finance unit: sources
Oce did that 10 years ago and went bust. They didn't realise how much they relied on the monthly rental income and how inflexible third party leasing companies are when you want to upgrade mid term. The financing arm is usually the most profitable side of the business. High interest rate to customers, low rates for them and if the customer goes bust you generally get you equipment back and at the end of the contract you get your gear back.
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Re: Canon imageRUNNER Advance C3535i questions
when you load the bypass tray it will auto recognize the paper in a pop-up menu, and if you look closely there is a section near the bottom where it shows what a media is defaulted and a button that says “change “. This is where you would program in the media wait. I believe it would be heavy six, if you hit the details button on that screen you will see it by GSM The varnish would be questionable. I’m thinking, try using the selection for “2nd side of printed media”
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Re: Print Control/Mgmt
Hi Everyone, Thanks for your posts. Every year or two we see new, low cost competitors that come out of the woodwork for a little while. We are selling against these guys the same as you fight your low cost competitors. There are a few obvious detriments that seem to have stood the test of time. The revenue model can not possibly be profitable for 80% of your customers. Ridiculously low is exactly that, ridiculous and unsustainable. $500 worth of technical support will be used up mighty...
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Re: Another Ricoh Dealer Takes on Konica Minolta
Who will be next? ++++++++++++++++++++++++++++++++++++++++++++ A & A Office Systems Now Offering Esteemed Konica Minolta Product Line 9/9/2009 New England-based Company to Offer Award-Winning Lines of Konica Minolta MFPs, Production Print Systems, Printers, and Software Solutions Middletown, CT and Ramsey, NJ – September 9, 2009 – John Sullivan, President & CEO of A&A Office Systems (A&A) and Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta), a leading provider...
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Re: P4P member: Allegheny County signs 5 year contract with Amcon Office Systems
Gman - Your absolutely right...Green Initiatives have always interested me and from a financial perspective they are great investments right now for stocks. Art - Thank you -- this was the most competitive and nail bighting 4 months in my career so far. Being government this bid had to go out to the public. The bid requirements were 50 pages long, and the time spent in dotting I's and crossing t's was insane. Every company who sells copiers bid in the Pittsburgh Market. Everyone body who...
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Re: Is selling at cost the future for print hardware?
I have good relatioship === but employer is a little big... I am positive that equipment is dirt cheap, lease rates are bumped, but just like any other company, overhead to run a company has to be built in somewhere...Business's are in business to make money.....Even Non PRofits..... Merlin, are you a principal? I think the real point that should be taken away from this thread is that people have the ability to look at their company from a different perspective, not just the side of a...
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Re: Need some help ---Scan Router for Vista 64 Bit
Don't drive yourself nutso with ScanRouter. It was a dog when it was supported. Your 15cpm supports Scan to folder and is much easier to configure and maintain. And 64bit Vista? forgettaboutit. Vista Home is not scan friendly because the permissions are so hard to find. But it can be done. If you decide to go to the dark side (Mac) it supports SMB (scan to folder) also.
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Re: A Funny Thing Happened on the way to the Copier Demo/Appointment
We had a tech go to a call once and there was a black line down the right side on the page. He made another copy and the line was down the left side of the copy. Another one and it was diagonal. He told the customer "this just isn't possible". He opened the machine to examine the lamp and a mouse jumped out!
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Re: UPDATE 3-Canon buys Dutch Oce for $1.1 bln, fights Ricoh
two years ago the BPC side of Oce'(dealers that were purchased by Imagistics) produced about $40 - $50 million in annual sales. not sure what the direct corporate branches did.
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Re: A Funny Thing Happened on the way to the Copier Demo/Appointment
Several years back we had a demo in a pastor's home office for a couple of days when he called in because the machine was misfeeding. We had been selling him on the reliability of this model, so he wasn't very pleased with the performance. When our technician went out he opened the side of the copier and found that one of the Pastor's kids poured cornflakes into the copier. We got it cleaned up and he bought the demo.
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Re: Charity Suggestions
May I put in a plug for my personal cause? As a volunteer at our county's animal shelter, I see first hand the good work this shelter does(as well as all the others around the country). There are so many wonderful, wonderful pets languishing in kennels that are simply awaiting a chance to have a home of their own with a loving family. People can be so incredibly cruel to animals. I can't begin to tell you how many of our "strays" were really dumped off on the side of the road by somebody who...
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Re: Ricoh Pro C720
Ricoh Americas Corporation announced today the official launch of the Ricoh Pro C720/C720s, a production class multi-functional color system and the latest addition to Ricoh’s Pro series of products, designed specifically for the production environment. This flexible system targets corporate and commercial professional print environments with demanding application needs. The Pro C720/C720s has a robust duty cycle of 320,000 images per month, and runs at 72 pages-per-minute (PPM) regardless...
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Re: Panasonic Canada discontinues A3 Copier Distribution March 2011
Panasonic Takes Aim at Fast-Growing A4 Class MFP Market Company to emphasize growing A4 MFP format in response to customer demands SECAUCUS, NJ (February 4, 2010) — Panasonic System Networks Company of America today announced plans to substantially increase its footprint in the burgeoning market for A4 multi-function products. The A4 market has undergone rapid growth and is emerging as the de facto standard in the marketplace. As a consequence the A3 market has been fading and will no longer...
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Re: Ricoh Ikon Letter
Something to think about as well, adding to what was mentioned by Mega. The Japanese division is making the bulk of their profits on the manufacturing of toner. That is the money tree for them. They sell to Ricoh USA and they work through their channels to distribute the boxes. The ultimate goal is to “place the box” Ricoh USA makes their overhead by the profit on the box moving it to the Dealer and other channels. The profit make by selling the box is what keeps the “Reps paid and the...
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Re: matt espe quits
WEST CALDWELL, N.J., June 25, 2010 /PRNewswire via COMTEX/ -- Ricoh Americas Corporation, a leading provider of digital office equipment and advanced document management solutions and services, today announced that Kevin Togashi will assume the role of Chairman and Chief Executive Officer of Ricoh Americas Corporation effective July 1, 2010. Togashi takes on the role from Matthew J. Espe who has resigned his post as Chairman and Chief Executive Officer of Ricoh Americas Corporation to become...
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Re: A4 Page Volumes
There is no specific volume which will become infliction point of cannabalisation...it we be based on the Vendors' being able to educate the customers. Most(over95%) of the current print/copy volumes is only A4, hence there is a strong point in A4 eating into A3 market. It is propelled by serious ATL work done by companies like HP. The only hindrance will come due to the higher running cost of the A4 devices. On the opposite side of this A3 vendors have the customers with actualy very...
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Re: New A4 Color Models from Ricoh?
• ARDF DF1000 • Paper Feed Unit PB1000 – 550 sheets x 1 • Paper Feed Unit PB1010 – 550 sheets x 2 • 1 Bin Tray BN1000 – available on non-finisher models only • Side Tray Type C400
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Re: New A4 Color Models from Ricoh?
You're a friggin' Jedi. I can't find this info anywhere online.
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Re: New Samsung 11 x 17" Colour MFPs due Oct 01 USA
Our dealer rep from Sammy was in late last week to discuss what we need to be able to handle the 11 x 17 release. In Canada they say it will be a 35 and 45 B&W and a 25 and 35 colour. Part of what they see is the ability to bid for larger deals where there is a need for SOME 11 x 17 but they can still do large part of deal with A4 product. He said they expect it for first quarter 2011. They know they are going to be an also ran in some ways but if they get the CPC in line then we know...
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Re: Possibly moving to Ricoh....
I'm going to say something here from my experience of being a copier buyer BEFORE I started working in the copier industry. Yes, it's true, I was a client of the very dealership that I came to work for. You're not going to like what I have to say because you're sales reps and you trained to think a certain way. Please, for once, listen with an open mind to someone with experience being on the other side of the proposal. Ponder it, don't spin it. Most buyers don't care one bit what brand of...
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Re: Possibly moving to Ricoh....
A couple of thoughts based on my lengthy experience with both Sharp and Ricoh. Ricoh is far and away a better product. No doubt about it. As stated above buyers buy the dealership and the relationship with the sales rep in my experience not the brand name on the front of the box. Take it from someone who spent years explaining to customers who "Gestetner" was that had never heard of them........and now "Lanier". Finally, in this market I would urge extreme caution making any sort of...
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Re: First Look New Ricoh MPC2801_3301
Spec sheet for the Lanier LD630c/635c and LD645c/655c attached.
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Re: The reason why Ricoh Bought Ikon
Chuck, it's a Ricoh box and similar to one of their laser printers. It looks Ricoh from top to bottom and side to side.
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Re: IKON steals University of Kentucky MPS contract from Lexmark!
I'm curious to hear Lexmark's side of the story regarding what transpired. This has to hurt considering U of K is in their back yard. Our Lexmark DSM hadn't even heard about the loss when we talked to him yesterday.
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Re: Setup in wireless environment
Thanks for the feedback. To be on the safe side I ended up snaking a 100 foot Cat5 cable back to the fast ethernet switch. I just was not too sure on the stability or how to setup one of these units. When you plug the cat5 into the copier are you using the wireless print server or the wireless bridge? Some wireless print server do not have the bridge from what I read. Can someone explain how to configure one of these units so we all can learn. JasonR what make/model are you using?
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Re: MPS And Profit
I've looked at it up-side-down and backwards. Done the expensive training seminars and all the rest. I just don't see it!!!!
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Re: JOINT STATEMENT BY SHARP ELECTRONICS CORPORATION AND EDWARD MCLAUGHLIN
These are all very interesting comments. Not sure if anyone has seen the videos and new interface on the color systems. Watch those videos on youtube and see yes that is a cool interface but is it really practical? From talking with others this is a very confusing non-friendly user interface compared to the previous MX color series. I think this is going to hurt this color series in the long run. The real challenge comes when there are MX units in an account then add this Aries series. Or...
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Re: JOINT STATEMENT BY SHARP ELECTRONICS CORPORATION AND EDWARD MCLAUGHLIN
Braxtoq, I think that the larger point is that the GUI is irrelevant. We (who have been in the industry for a while) can remember selling 75 and 85 ppm machines for $40 - $50k. Now they are talking about 75 and 85 ppm A4 machines for under $10k. The question is how you make up the revenue, and that has to be on services - and Sharp is not well positioned due to their thin direct side. Also, since they are print copy oriented (I don't think that they really make money on scanning), they are...
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Re: Q. How does your company handle networking charges?
1st 90 days, all inclusive, with no time limit on hours required to get the customer to say they are happy. Thereafter, billable at $95.00 per hour onsite. Dealer, Canada
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Re: canon dealership
Canon has a strong reputation for quality and great brand recognition with businesses of all sizes. I can't tell you how many times I've heard prospects say they'll never use anything but Canon equipment, especially for color, & we all know that's where the money lies. We're a sole-line Lanier dealer (w/ Lexmark on the side for desktops & A4 mono). From my position as a Major Account Rep, I would love to have Canon. That's always a tough call to make, though, for a dealer principal,...
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Re: Green not printing correctly on Ricoh MPC4500
John, There is a simple test to figure out if it is the MFD or the Print driver. Put an original on the glass and make a copy of an original that has the correct color green. If it copies OK the copier is OK, and you need to focus on the print controller or print driver. If it copies and the green is bad on the copy then focus on the Copier. If the copier is off on the color you won't get it right on the driver. You need a break fix tech to adjust or fix the copier. as a side note remember...
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Re: Ricoh Loses another Top Exec
Your comments above demonstrate the frustration that many RFG (Ricoh / SAVIN / Lanier) Dealers are feeling, which began when Ricoh acquired IKON. Since then, many Independent Dealers have picked up another Product Line, or bolstered their business with the other Vendor(s) they were already carrying. Ricoh is simply not stable, especially for Independent Dealers that sell Ricoh / Savin / Lanier. Yet, even the IKON / RBS direct side is faltering and the musical chairs amongst 'leadership' will...
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Re: NSI Autostore
I hear allot about NSI autostore through out Ricoh not so much on the Ikon side as they have their own solution. Rumor has it that Ricoh people have been told to dial it back a bit and start promoting global scan instead.
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Re: Ricoh unveils space-saving A4 multi-functional printers for offices and workgroups
Understood, failure may have been to harsh, but the reality is that there was a chance to have the best of both worlds, seems to me Ricoh opted for the MPS side.
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Re: Ricoh unveils space-saving A4 multi-functional printers for offices and workgroups
Let's wait to see if these may be the best of both worlds. Comparing Ricoh to Canon, both of them are taking their first crack at monochrome A4 MFPs, so while they are competing against one another, they're primarily competing against perception that existing users of products from HP, Lexmark, Samsung & Xerox. From the TCO perspective, these should still blow HP's M4555 out of the water, at least as long as customers are buying OEM cartridges. Ricoh's A4 products will be great for Ricoh...
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Re: Ricoh adding 70 jobs in Lawrenceville
From Industry Analysts: "220 employees from Ricoh will be officially laid off as of today. Although still unconfirmed, sources that wish to remain anonymous within the organization have told us that an announcement will be made shortly. We’ve been told a mix of 220 IKON and Ricoh employees at the director level and above will be affected. The move does not come as a surprise as earlier this year Ricoh announced massive layoffs. Ricoh is in the midst of a major worldwide restructuring, as...