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Tagged With "Xerox and Lexmark"

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Re: Carl Icahn Bought HP Stake Knowing of Xerox Bid Plans, Fund Says

Art Post ·
this thing is now getting stupid
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Re: It’s The End Of The Day With Ray! 2020 Who Will Educate Endusers

Ray Stasiezcko ·
Art, Thanks for comments it's conversation which starts change. There is way more applications for A4 MFPs than those few applications you suggest. The large disruption will be from those who can isolate the realities of the customers needs and sell based on those realities. Declining Marketplaces are disrupted when the old way continues delivering to all the market's customers the same way they did before the decline. The old way needs to focus on the realities of over 80% of the market...
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Re: Xerox® Auto-Redaction App

Art Post ·
this is pretty cool, would love to see how this works with different types of originals
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Re: Your Copiers Are Storing Confidential Information: What You Can Do About It

WF ·
Question on this - do any of you that sell Lexmark get questioned about the ultimate ownership of the Chinese government? If so, what is it that you say to get them comfortable that they're safe?
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Re: Your Copiers Are Storing Confidential Information: What You Can Do About It

Art Post ·
@Jason H curious if you can help with this question
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Re: Your Copiers Are Storing Confidential Information: What You Can Do About It

Jason H ·
We are still a dealer but we have not sold a LEXMARK in quite a while. They eliminated the MPS Elite program we were own, or at the least removed us from that program. I never had anyone ask about the security due to the Chinese ownership but it’s a great point. Honestly, I have found their support, to us at least, to be very subpar. Our support from brother has been phenomenal the last 2 years. Most of my printer clients are replacing the lexmarks with the brothers as fast as they can.
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Re: Your Copiers Are Storing Confidential Information: What You Can Do About It

WF ·
Taking a deeper dive, knowing that the U.S. DoD Inspector General recommends adding Lexmark to the banned list with Huawei (Lenovo and GoPro also), does that make you uncomfortable when pitching a Lexmark unit?
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Re: Things getting weird for Xerox Dealers

Toner in my Blood ·
Very strange. I interact with the CRG on a regular basis and have had no indication of reduced staff, etc. I can’t comment on your issue with parts as we do not rely on xerox to send our parts, we stock and replenish out of our own warehouse. No substantial difference between xerox parts on b/o than Canon or HP. Not nearly as bad as Ricoh. We dropped the ricoh product years ago as we couldn’t handle the constant toner b/o issues. Parts I can somewhat understand, but toner? Hope that your...
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Re: Rumor Alert!

Art Post ·
I haven't heard anything, would be interesting, and I guess it's a move that has to be done
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Re: Rumor Alert!

txeagle24 ·
I can't confirm these specifics, but the Global dealer down here stopped selling Sharp and Konica Minolta a few years ago, so I assumed this happened awhile back.
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Re: Top Ten Copier Proposals & Quotes for October 2015

Andrew Quillen ·
I'm not in KC anymore Art. I've been in Delaware for the last 9 years. I had Gates BBQ ready to ship out some burnt ends on dry ice I'll be in NJ soon for Canon imagePRESS training. I'll let you know when we can get together for a New Jersey Hotdog! Andrew
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Re: Top Ten Copier Proposals & Quotes for October 2015

Art Post ·
Andrew, awesome you coming to NJ, let me know and we'll settle and have chat some!
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Re: Question: Xerox technicians

Art Post ·
I can confirm a new offering. Xerox has a new program for signing on new dealers and not putting them in the Global or Agent bucket. These dealers can then be trained to use thier own technicians. I will check with my source about them using Xerox techs.
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Re: Xerox will install 16,000 printers

Czech ·
This seems wrong on so many levels.... 16,000 printers? 5 machines per site?? 10 year contract??? I feel as if a DMS / workflow solution would have saved them so much more.
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Re: Graph Expo Day Two 2016

Larry Kirsch ·
Good work...
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Re: Canon's new 75PPM A4 MFP series

BCarroll ·
The closest competitive models are the Lexmark XM5263 and the HP LaserJet Enterprise M633fh.
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Re: Lexmark Tiered Color Pricing

Art Post ·
Not Lexmark here, hoping someone else can help with this
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Re: New Xerox CEO calls Fujifilm’s bid to renew merger talks ‘delusional,’ casts shadow over Fuji Xerox venture

Art Post ·
Frak, who is going to blink first? Xerox or Fujifilm Xerox states that they will not renew the 50 year relationship with Fuji-Xerox, Fuji Xerox manufacturers most of Xerox's MFPs. Where would Xerox go for MFP's?
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Re: Xerox explores sale of leasing finance unit: sources

Flavio1 ·
Oce did that 10 years ago and went bust. They didn't realise how much they relied on the monthly rental income and how inflexible third party leasing companies are when you want to upgrade mid term. The financing arm is usually the most profitable side of the business. High interest rate to customers, low rates for them and if the customer goes bust you generally get you equipment back and at the end of the contract you get your gear back.
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Re: Xerox explores sale of leasing finance unit: sources

Czech ·
Do you think Icahn and Deason are in it for the long-term? Or is this a corporate takeover to temporarily raise the stock price and cash out on their investment?
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Re: Xerox explores sale of leasing finance unit: sources

Art Post ·
I'm with you Czech, it's all about those top shareholders cashing in
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Re: XS series feet

Art Post (Guest) ·
how bout it, any Lexmark people out there? I approved many for memberships, please your input is needed!
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Re: The Next One

txeagle24 ·
Considering Samsung's penchant for allowing other manufacturer's to relabel there product (Xerox & Muratec already relabel their A4) I'm curious as to whether Ricoh's A4 will be made by Samsung or Ricoh, particularly since Ricoh already relabels some Samsung printers. The other relabel option could be Lexmark because of the relationship they have w/ the Ricoh InfoPrint division. I love the new Lexmark A4 products offered to their BSD partners, by the way.
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Re: Lexmark A4 lineup

txeagle24 ·
Advantages: There are 16 unique products that are only available to the Business Solutions Dealers. These products have a more aggressive price point and the CPP is lower than the products that can be purchase online or thru the VAR channel. There are embedded solutions for specific verticals that can be downloaded via the web (Virtual Solutions Center) and immediately uploaded to the machine. For example, the Education Station allows teachers to create test/quiz templates along with...
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Re: Lexmark A4 lineup

montecore ·
txeagle24, Do you have any info on the A4 lineup? Why are they releasing so many different models in the A4 class? I am researching Lexmark as a possible add to our fleet. You mentioned that these solutions could be downloaded are they FREE or a value-added techonology? If not how much to they range in price?
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Re: The Next One

GMAN ·
'Rumor has it' that it may be Ricoh, with re-branded Lexmark devices... I wonder what the time frame will be (i.e. launch) ?
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Re: The Next One

txeagle24 ·
I confirmed this w/ my Lexmark DSM, but he says that the re-branded models they're providing for Ricoh will not have the same solutions set as the Lexmark systems available through their BSD channel and that they should have a higher CPC. I'm not sure what the launch date is, because it was originally supposed to be first quarter of this year, but maybe my Lanier DSM meant Q1 of their Fiscal Year, which would mean after March.
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Re: What will come of this?

txeagle24 ·
With this transition complete & the amount of IBM intelligence they have on board, wouldn't it make complete sense for Ricoh to acquire Lexmark, a former subsidiary of IBM? Ricoh seems to be obsessed with the printed page, unlike HP & Xerox who have acquired professional services firms to increase their reach in the I.T. space.
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Re: A4 Page Volumes

txeagle24 ·
One of my clients is a car dealership, and they recently replaced (2) Ricoh MP2510's & (2) Ricoh MP3010's with (4) Lexmark XS658dfe's. The average monthly volume on each of these is around 7,500, so considering that the Lexmarks are significantly more productive and haven't had any service calls in the first quarter, reliability doesn't appear to be an issue. As a point of reference, I have a customer that has a Lexmark XS463de (40ppm desktop mfp) that runs almost 11,000 per month and...
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Re: New A4 Color Models from Ricoh?

txeagle24 ·
I've heard that 4 models are due out in December (which probably means March) and that 2 of them are manufactured by Ricoh. My guess would be that the other 2 are Lexmark due to Ricoh's Infoprint division which re-brands Lexmark products.
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Re: New Samsung 11 x 17" Colour MFPs due Oct 01 USA

txeagle24 ·
This is about to get interesting for those of us who picked up a 2nd A4 line while Ricoh dragged their feet. Lexmark is due to release larger A4 color in January as well. Good times.
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Re: New Samsung 11 x 17" Colour MFPs due Oct 01 USA

txeagle24 ·
You should check out the Lexmark XS658dme/dfe. 55ppm, single-pass duplex color scanning, open architecture, scan-to/print-from USB. It can handle 20k/month easy.
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Re: Lexmark Dealer MFPs vs IT Channel MFPs

txeagle24 ·
The MFP's and single-function printers available via the Lexmark BSD channel are keyed differently than their counterparts that are available online & through the VAR channel. When orders are placed via Ingram Micro or TechData, a BSD receives discounts on both hardware and consumables. The impact the discounted consumables have on lowering the CPP is pretty significant, at least enough so to keep my customers from buying the hardware at a slightly lower price online.
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Re: Lexmark Dealer MFPs vs IT Channel MFPs

txeagle24 ·
Yes. Lexmark has been awesome for us so far. The only thing that I don't like is that we don't get any price breaks on OEM cartridges for non-BSD models. I was in an MPS deal, and the majority of the fleet required OEM toner (newer model), and Ricoh direct (surprise) under-cut our price by $.002, & we had priced the deal at 25% margin to begin with. Long-term if Lexmark is serious about their BSD program and wants to give their dealers differentiation, they need to give them pricing...
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Re: Lexmark Dealer MFPs vs IT Channel MFPs

JasonR ·
I assume you mean "non-BSD" models, not non-OEM.
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Re: Lexmark Dealer MFPs vs IT Channel MFPs

JasonR ·
Just to clarify, they aren't "basically the same" they are EXACTLY the same. There is no difference in any way between the X and XS, other than the toner they can accept.
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Re: Lexmark Dealer MFPs vs IT Channel MFPs

txeagle24 ·
Yes, I meant cartridges for non-BSD models. You are also correct regarding the XS models compared to the X. They are completely identical in every sense, aside from the fact that the BSD models are only available in the base configuration. For example, the Lexmark X464de is the same as the X463de with a fax board added. To sell the BSD version (XS463de) with a fax, you would have to add the fax versus ordering a pre-configured model.
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Re: Can you trust the Cloud?

SalesServiceGuy ·
A real interesting concept from Lexmark https://smartsolutions.lexmark.com/ssds/ You can basically upload dozens of free premade Templates with nice graphics into your MFP to simplify various tasks. Lexmark has opened up their SDK to any software developer to create new Templates and possibly charge a fee for download. This seems like a real reason why you might want your MFP connected to browse the internet.
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Re: IKON steals University of Kentucky MPS contract from Lexmark!

GIntel ·
Agreed, but lets just say the folks that wrote this have some "history" with Lexmark and they make sure to make Lexmark look bad every chance they have. Usually, when you see coverage of a big contract win, its more about who won the contract, not who lost it. Thats why I call it biased.
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Re: IKON steals University of Kentucky MPS contract from Lexmark!

txeagle24 ·
I'm curious to hear Lexmark's side of the story regarding what transpired. This has to hurt considering U of K is in their back yard. Our Lexmark DSM hadn't even heard about the loss when we talked to him yesterday.
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Re: IKON steals University of Kentucky MPS contract from Lexmark!

GMAN ·
I'm willing to wager that Ricoh (IKON) was the LOW bidder. To the point where the University of Kentucky threw loyalty to Lexmark aside. IKON needed some type of newsworthy 'WIN' since they were acquired by Ricoh and the University of Kentucky gave them that opportunity.
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Re: IKON steals University of Kentucky MPS contract from Lexmark!

fisher ·
I don't find this story surprising at all. Lexmark is a printer company that lacks a complete competitive product line. Ricoh has a complete product line to fit a major university from production machines down to desktop printers. You can bet this was a very profitable deal for Ricoh. I don't even think low bidder would be an issue regarding Lexmark given how weak they are on any product beyond a desktop printer. Loyalty would be the only thing Lexmark would have going for it in this...
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Re: MP201

txeagle24 ·
Yippee. Another worthless desktop MFP from Ricoh. While Lexmark is cranking out 40ppm desktops w/ full color touch screens, Ricoh "upgrades" to a 20ppm machine that is half as productive & has the same old button-driven control panel.
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Re: MP201

txeagle24 ·
They do keep on truckin', I'll give you that. With the big push to MPS, however, customers are looking to move to more of a distributed printing model instead of centralizing on a few big MFP's. Additionally, MPS has forced everyone to learn how to service HP devices if they didn't already, & anyone can pick up faster HP A4 desktops from Tech Data, & the CPP will be very comparable. I love having Lexmark to fill this whole that Ricoh has left. For the same price as the Ricoh, I can...
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Re: canon dealership

txeagle24 ·
Canon has a strong reputation for quality and great brand recognition with businesses of all sizes. I can't tell you how many times I've heard prospects say they'll never use anything but Canon equipment, especially for color, & we all know that's where the money lies. We're a sole-line Lanier dealer (w/ Lexmark on the side for desktops & A4 mono). From my position as a Major Account Rep, I would love to have Canon. That's always a tough call to make, though, for a dealer principal,...
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Re: Color Print Control

JasonR ·
No, absolutely none of them do this. There is no MFP/printer (at least from Ricoh/Canon/HP/Lexmark/Kyocera) that will print a (truly) black document and click it for color. Now, there are many many times that a document appears to be B&W to the human eye and contains color to the computer's eye. The most famous instance of this is Acrobat 4. Acrobat4?!?!? you say? No one uses Acrobat4! But that's not true. For compatibility's sake, many scanners with a direct to PDF option (even...
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Re: Ricoh unveils space-saving A4 multi-functional printers for offices and workgroups

txeagle24 ·
It would seem these products are being released to be part of an MPS strategy or to displace competitive units from the likes of HP, Lexmark and Samsung. Are they being released late compared to Canon's 1700 series, yes, since they're not supposed to be available in the U.S. until December, but I don't think they're destined for failure. For clients that like the Ricoh brands but have previously filled their A4 needs with products like the HP 4345 series, these will be a perfect fit. As part...
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Re: Ricoh unveils space-saving A4 multi-functional printers for offices and workgroups

Art Post (Guest) ·
Understood, failure may have been to harsh, but the reality is that there was a chance to have the best of both worlds, seems to me Ricoh opted for the MPS side.
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Re: Ricoh unveils space-saving A4 multi-functional printers for offices and workgroups

txeagle24 ·
Let's wait to see if these may be the best of both worlds. Comparing Ricoh to Canon, both of them are taking their first crack at monochrome A4 MFPs, so while they are competing against one another, they're primarily competing against perception that existing users of products from HP, Lexmark, Samsung & Xerox. From the TCO perspective, these should still blow HP's M4555 out of the water, at least as long as customers are buying OEM cartridges. Ricoh's A4 products will be great for Ricoh...
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Re: Ricoh unveils space-saving A4 multi-functional printers for offices and workgroups

txeagle24 ·
If Ricoh does release these to the VAR channel, I hope they do the same thing Lexmark has done with their Business Solutions Dealer models that use a different, lower-cost set of consumables than the models the VAR channel has access to.
 
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