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Tagged With "Customer-First"

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This Week in the Copier/Office Equipment Industry 10 Years Ago The First Week of April 2006

Art Post ·
Woohoo! Tonight, the Mets take on the KC Royals on Opening Day 2016. All I'm hoping for is a payback win and the chance to beat the Royals in payback win in 2016! Go Mets! Re: barcodes 4/3/06 8:45 AM I don't know anything about Unix. The customer told me that he had to develop a special driver to print the barcodes, and that he didn't want to have to develop a second driver to print to a Ricoh copier when he was already printing to a Canon . That's all I really know about it -- except that...
Blog Post

"Business" Relationships are a Component of the Deliverable! Oh, Deliverables Change

Ray Stasiezcko ·
Well, the Image Channel is undoubtedly heading for some needed updates. Over the last couple of years, I have been discussing the future and in search for more of the channel's leaders to help in destroying all that is status quo to a product-centric mindset. Know it's time for the channel to focus on the Customer, not just in words but in their actions. Customer-Centric approaches must replace Product-Centric mindsets. "Those passionate about approaching things differently, based on a...
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Small and Medium Sized Businesses Prefer Cloud-First Print Management with Edge Computing

Art Post ·
Y Soft® Corporation today released the findings of a global, independent survey that explored the cloud and cloud-based print management preferences of small and medium sized businesses (SMBs). The report, Cloud Print Management, is based on a survey of technology decision makers regarding their use of cloud technology today, their concerns and preferences for using cloud technology in general, and specifically for print management services. Additionally, their knowledge, use and preference...
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Pure Makes Customers "AI-First" Infrastructure a Reality

Art Post ·
AUSTIN, Texas , Sept. 17, 2019 /PRNewswire/ -- Pure Storage (NYSE: PSTG ), the fastest growing data storage company, today announced a host of new and improved AI solutions that provide enterprise customers with the features and functionality needed to execute increasingly complex AI initiatives through any phase or scale. Built on Pure's industry-leading file and object system, FlashBlade TM , and its joint AI-Ready Infrastructure (AIRI TM ) offering with NVIDIA, customers can develop and...
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SolarWinds Launch SolarWinds Backup for Office 365—Providing Essential Cloud-First Data ...

Art Post ·
DURHAM, N.C.--( BUSINESS WIRE )-- SolarWinds (NYSE:SWI), a leading provider of powerful and affordable IT management software, today announced the launch of SolarWinds ® Backup for Office 365 ® , designed to extend data protection services by helping ensure the retention and recoverability of Office 365 data. Backup for Office 365 backs up and helps restore Exchange ™ , OneDrive ® , and SharePoint ® data, managed from the same web-based dashboard used to protect servers, workstations, and...
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Ricoh launches Managed Print as a service

Art Post ·
Ricoh launches MPS as a service Now offering its new MPaaS platform - Cloud-first architecture - Per user subscription based pricing (OpEx) - Physical Print Services involves anything that requires onsite personnel, such as: o Supplies management o Device deployment o Physical device management - Digital Print Services o Remote print management and device management capabilities o Destination scan/route services o Digital device management - Assessments and advisory services - Integration...
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Re: Ricoh launches Managed Print as a service

AC68 ·
Art, very interesting especially the last point: "..- Ability to support Ricoh and non-Ricoh devices". I take it its only in North America at moment?
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Re: Ricoh launches Managed Print as a service

msaeger ·
They already do that now. I don't think they are saying we will actually repair the devices. I would guess they just mean like they do now where they will put in supplies and paper and call whoever services the thing for you. But who knows maybe they mean something else now.
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Datto IPO Set For $561M Target, CEO Says It Is 'All In On The Channel'

Art Post ·
Datto plans to raise more than a half-billion dollars through its initial public offering next week , which CEO Tim Weller said the company will use to “champion the MSP ecosystem.” “This is your time,” Weller wrote to MSPs in a letter that accompanies the filing. “Please know that being a public company will not change Datto’s core. We are excited to expand our investor base and champion the MSP ecosystem. Our MSP-first culture is deeply rooted—in technology innovation through your eyes, in...
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Aryaka Recognized in 2020 U.S. Carrier Managed SD-WAN LEADERBOARD by Vertical Systems Group

Art Post ·
SAN MATEO, Calif.--( BUSINESS WIRE )--Aryaka, the leader in fully managed Cloud-First WAN solutions, today announced the company achieved a top eight position on Vertical Systems Group ’s 2020 U.S. Carrier Managed SD-WAN Services LEADERBOARD. This is the second consecutive year the global SD-WAN and SASE provider has achieved Vertical Systems Group’s U.S. SD-WAN Leaderboard benchmark. Aryaka is one of two SD-WAN-as-a-service benchmark companies that has the ability to provide its own...
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Xerox Releases First-Quarter Results

Art Post ·
Company sees improving page volumes and record backlog; profits impacted by rising costs Financial Summary $1.67 billion of revenue, down 2.5 percent year-over-year or 0.7 percent in constant currency. GAAP (loss) earnings per share (EPS) of $(0.38), down $0.56 year-over-year, and adjusted (loss) per share of $(0.12), down $0.34 year-over-year. Pre-tax margin of (5.3) percent, down 840 basis points, and adjusted operating margin of (0.2) percent, down 540 basis points year-over-year. $66...
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Rossum's AI-first Intelligent Document Processing Solution Certified as Coupa Business ...

Art Post ·
LONDON , April 9, 2024 /PRNewswire/ -- Rossum , a leader in intelligent document processing, today announced it will offer its next-generation AI for document understanding and end-to-end automation in the Coupa App Marketplace , connecting businesses with certified, pre-built solutions. Coupa certified Rossum's best-in-class invoice extraction features for use within the Coupa platform. Coupa helps teams collaborate to build more agile and sustainable operations, delivering intelligent and...
Blog Post

The Eight Must-Have Traits for Today’s Copier Sales Rep

Art Post ·
The Eight Must-Have Traits for Today’s Copier Sales Rep Ever-evolving is the world of office technology, being a successful copier sales rep takes more than just knowing your product. It's about building relationships, solving problems, and staying ahead of the curve. Here are eight key traits every top-performing copier rep should have to stand out in a competitive market. 1. Knowledge is Power You can't sell what you don’t understand. Copier reps need to be tech-savvy and up-to-date on the...
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