Tagged With "Opinion Matters"
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Re: Fantom Files
It's a Savin MP4002sp. I would have said it shouldn't matter, but at this point I don't know what to think. I visited another location using the same EHR software (Practice Fusion) and they did not have the same problem. They (the ones not experiencing the problem) are using a Savin MP3053sp. Thanks for any help!
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Re: 57 Days of Selling "Day 47"
I am seeing more of that with wide format recently and I am not sure why. Most of what I have seen has been where they are running the same volume as before but they just don't want to have a machine anymore so they outsource it and it doesn't seem to matter if the machine was leased to them for a $1 a month they still wouldn't do it.
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Re: Will outside Sales Rep's go away?
@jason Good points. Do other people buy cars online? How about insurance? Did they do that 5 or 10 years ago? Guess who is very involved in the purchase of MFP's. IT! They live online. What's the first thing many people do when they are considering a purchase. Google it. In my opinion it's not a matter of if, but a matter of when.
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Re: When is Net New Business not Net New Business?
Interesting perspective. We constantly have the talks about competitive machines we took on service, especially brands we don't carry. I tend to consider is taking a Konica on service and then a year or two later upgrading it to our equipment net new business from the sales side. Obviously we had net new business on the service side but not net new for "x" with the equipment sale. I'd be interested to hear how others see this. I hear a lot of people say it doesn't matter but if I bring a...
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Re: Ricoh & Epson = "perfect together" NOT!
Never. They're too focused on high-end production and SoHo machines to gave a damn about anything else. Nothing in between seems to matter.
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Re: Nsi Autostore
Maven , What I tell my customers and when I'm out with sales reps is it's all about getting things done in less steps. I'm in the legal vertical so time is money and everyone has an hourly billable. Right now here's the average user scan: 1.) User walks up to MFP and logs in 2.) Finds their name via LDAP or enters manually and then enters client and matter 3.) Selects Scan to email 4.) Sends PDF to their email 5.) Walks back to their desk 6.) Finds Canon Scan 00034789* (or doesn't because...
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Re: Charge for IT support
We had never charged for it after the sale until about 6 months ago due to people calling all the time for driver installs, scanning issues related to their internet etc. We used to offer an optional network/it yearly agreement and people would decline and then start calling for help. We decided to send out, initially an opt-out to ever customer who had current devices, and after every sale send one out. We did it as an opt out due to the fact that customers would decline the option and...
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Re: Five Reasons Why I'm Stoked About the New Ricoh SP8400DN Printer
Client Pro's: Lower purchase or lease price for hardware Faster print speed than laser based vs same segment ink vs laser Unlimited pages No overage billing No unpredicted costs with overages Less downtime than laser Client Cons: Quality of prints or copies may not be equal to laser (does not matter if prints or copies stay in house) Print Head cost Ink cost may be higher than color laser, however that may be off-set by the lower purchase price Anyone care to add?
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Re: Five Reasons Why I'm Stoked About the New Ricoh SP8400DN Printer
Thanks! Same functionality regarding scanning? Scan to email, smb, ftp? Secure printing? Authentication and account track? Ability to implement solutions like paper cut? I guess this will be my last question
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Re: Copier Parts & Accessories China Tariff Starts in 9 Working Days
I, for one, don't care much what Ricoh thinks about my selling options. Tariffs also have a way of redirecting business decisions. China may sease to be a viable place for manufacturing. No manufacturer has 100% of their maunfacturing being done in China. No matter what, the effect of any tariffs will be watered down by whatever manufacturing that is being done elsewhere. I would really love to see something that tells what % of manufacturing is being done in China broken down by...
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Re: Is This the Beginning of the End for the Padding of Lease Rates?
Hello Art and the rest of the P4P members - Our industry association (ELFA), along with several independent law firms that represent many of our industry members are reviewing this legislation to determine the actual effects it will have on the industry as a whole and to provide guidance so that our members will be in compliance with the legislation. What we know at this point is that is you are involved in offering financing to businesses in California, you will be subject to this...
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Re: Is This the Beginning of the End for the Padding of Lease Rates?
from today's Leasing News. Ralph Petta Reaction to Tom McCurnin's "Is the Disclosure Too Complicated? of SB 1235" [ http://leasingnews.org/hires/petta_ralph2018.jpg ] From: Ralph Petta President and CEO Equipment Leasing and Finance Association 1625 Eye Street, NW * Suite 850 Washington, DC 20006 "Allow me to take exception and set the record straight with respect to Mr. McCurnin's statement in his September 21 article(1) about passage of disclosure legislation in California, SB 1235 that...
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Re: Senior VP wants P4P Access!
I agree, my first reaction was "omgz, how dare he do that" but it was quickly followed by, "hrmm, I think I do that all the time when I think it doesn't matter".
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Re: "Green Jobs"
We should excuse the P4P'ers and argue over coffee when I get back like we usually do![/QUOTE] I don't know...I for one kind of enjoy the banter. For what it's worth...I recycle. I figure if there is someone that wants a portion of my trash, I don't mind maintaining a seperate container to accommodate but it has nothing to do with trying to save a tree or anything else for that matter. Like Jay Leno's old Dorito commercials..."We'll make more." If we get low on trees...
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Re: Panasonic Canada discontinues A3 Copier Distribution March 2011
quess it's coming to the US also, just a matter of time, now we see why they let go of most of the dealers last year and went to three or 4 distributors.
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Re: Is there a different approach?
B1116: I updated your permissions and you should have full access, please check for me and let me know. Your expertise can help all of us, no matter what brand we sell, hope to hear alot more from you. Art
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Re: MPC 7500 Coated Paper Settings
This leads me to ask if there is any brand out there that is really good with printing onto glossy paper? I mean a fuser is a fuser no matter who makes it I thought, but maybe a certain brand fuser has some kind of advantage? And taking it further, why? Is there a different substance being used in the materials, ie: pressure or hot roller or maybe the toner adheres to the paper better with some brands, and if so what is in the toner that does that? I can see a printing press being able to...
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Re: PostScript Vs Fiery
I agree, processing on the machine has advanced to the point that getting a Fiery is not a necessity. You may still encounter times that it is. If you need Pantone, you must have a Fiery. If you want to expertly adjust colors, you must have a Fiery. If you want to swap back and forth between "Pleasing Color"(when it doesn't matter what red it is, as long and it looks red) and "Accurate Color" (when it doesn't matter if it looks good to you because it's not their logo's red), you need a...
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Re: Where Do You see the Copier Industry in 5 years????
good stuff, hope to hear more from you soon!! Hope things in Maryland are good for you!! Art
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Re: CBS NEWS REPORT ON COPIER SECURITY
Art, this is a serious issue. This is no different than hard drives in our computers, laptops, netbooks or anything that uses a HD. They are all storing electronic digital magnetic information. Those that have encryption are not safe if you know what you are doing. These encrypted containers can easily be tapped and opened. If you don't believe me do a little research on computer forensics. http://en.wikipedia.org/wiki/Computer_forensics This has been an interest of mine that is quite...
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Re: New Samsung 11 x 17" Colour MFPs due Oct 01 USA
yeah Samsung owns 85% of the Korean Domestic market for Business Machines. Its only a matter of time I guess
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Re: A4 Page Volumes
There is no specific volume which will become infliction point of cannabalisation...it we be based on the Vendors' being able to educate the customers. Most(over95%) of the current print/copy volumes is only A4, hence there is a strong point in A4 eating into A3 market. It is propelled by serious ATL work done by companies like HP. The only hindrance will come due to the higher running cost of the A4 devices. On the opposite side of this A3 vendors have the customers with actualy very...
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Re: Ricoh Ends Relationship with Ratio
Here's what I heard. 1. Ricoh is not supporting the ratio controllers anymore, due to the fact that they find that thier embedded controller will meet the needs of the AEC market or something close to that effect (I really had to laugh when I heard that) 2. Ratio America which advertises on the P4P forums is selling and support the ratio controller (http://plotbasepm.com/rip_cube) with the rip cube. 3. Ratio.de website is still up and running http://www.ratio.de/ The truth of the matter is...
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Re: Top 9 Blunders that B2B Sales Reps Make
Blunder #9: They don’t follow through. What they do: After the deal has gone through, they don’t bother to make certain that the customer is delighted. Why they do it: They feel that they are “too busy” working on new accounts and developing new business. What happens: The reps find that the key to success in sales — repeat business — never really develops because the customers fell that the rep doesn’t really care. As a result, the rep is constantly forced to develop new contacts and new...
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Re: Invitation Webinar from UDOCX
To all P4P Members: Please set aside some time for this Webinar. The cloud and "smart" MFP's are the future! How often have you received kick back from IT when you've had to either install another server or have software installed on their server? UDOCX is not the case and a few of the IT people I've spoken to LOVE the concept, as a matter of fact, I'm inviting a few of them to the webinar! Seating is limited so sign up early, stay ahead of the competition with an advanced solutions talk...
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Re: JOINT STATEMENT BY SHARP ELECTRONICS CORPORATION AND EDWARD MCLAUGHLIN
Braxtoq....those features may blow the end user away but when they are rarely used what good are they. In a demo that can be impressive just like the retractable keyboard. However 9 times our of 10 those features although are very cool will never be used. These units are a tough sell compared to the previous MX color series. There are many that are intimidated by this interface no matter how easy it for them to use. As you know every manufacturer has their bells & whistles that are...
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Re: Color Print Control
Guys, I have seen this happen on a MS Publisher document where they placed what appeared to be a grayscale image but it was saved in an RGB colorspace. And it DID click the color meter for that page. Just because something appears to be black doesn't mean it does not have color data. If the MFD sees color data it clicks the color meter no matter how it "looks" to the end user. Vince
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Re: Prisim Doc record
We have used DocRecord internally at our dealership for the last two years. I like it; I find it pretty easy to administer and our end users think it's intuitive and friendly. I can't speak to integration with your specific platform. But, for automation it's just a matter of setting up a process with a watch folder through DocRecord's Automation Server tool, and programming a one-touch button on your MFP that scans into the watch folder. PS - we're a Konica Minolta dealer. :-)
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Re: It's Official, RICOH US launch of SP5200 Black A4
GIntel, my pricing is the same for the entire series. We have net new client pricing which differs from current client pricing. From a low band of 3K per month at $.013 down to $.01 for over 15K for new clients. $.015 to $.013 for current clients. Doesn't matter what the hardware price is.
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Re: Hinds audit turns up $35K in stockpiled ink, toner
So, they have 220 systems in place and only 10% was picked as nn essential?? "But for security reasons, such as with some employees of courts and the district attorney's office, some desktop equipment is necessary, she said. "You have to be guarded with your information, and you don't want that going to common printers," Davis said." Me: Geesh, has anyone ever told them about "locked print" or "secure print" (print audit)? I'm thinking I'd like to get in their for that assement. The nice...
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Re: Why is single clicking an 11×17 on a “copier” legal?
Define the worst possible customer... * Difficult to get financed * Slow to pay * Overly demanding of the equipment * Overly demanding of the servicing dealer * Overly price conscious, to a fault * Next to zero loyalty no matter how good a job you do. * Can't be used as a reference within their vertical market because of the competitive nature of their industry. * The only potential positive is the hardware and after market volume which probably is at a loss so volume is actually another...
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Re: Print Production Sales 101
I would suggest that it is as important to understand the industry you are working with as it is to understand your product/service/solutions offerings. To use commercial print as an example, make sure you understand your customers long term goals and take those into account. What do I mean by this? Is your customer interested in status quo, do they know about or understand the trans-promotional initiatives, are they trying to transition more into digital print or are they trying to drive...
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Re: Transform Global 2012
Cash Gap: I don't have any scientific clarification of this "so called" declining page volumes", however when I looked at my existing maintenance agreements, I have not seen a drop in page volume, where as one company may drop in volume thus another will increase in volume. I know there are a lot of soothsayers stating print volume is declining, but I'm not seeing it in my neck of the woods. Matter of fact I'm slowing working an account that is producing more than 7 million pages per year in...
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Re: Auxilio Loses another 1.6 million
Get this, I'm in the elevator with a VP from Auxilio, and what do you think I asked him? I asked "When do you think your company will start turning a profit"? His answer was "We don't have to turn a profit", and he then went on to explain that the cost of implemented new contracts had a huge upfront cost and hinted that they would continue not be profitable for sometime and need some of the existing contracts to mature. With that he also stated that they will have a huge press release in a...
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Re: Transform Global 2012
Wow. OK, I've never seen a study that didn't CLEARLY show total US print declining every single year since the 1990's. An account can still grow, of course, and you could be fortunate and have a mix of accounts that grow. But just looking at office paper shipments shows a constant decline every year. I think we're right at the stage where 50%+ of workers will never print until they have to "take something to the old man for approval". They'll just never have developed the habit of printing,...
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Re: 0% Copier Financing
All of this is fine and good as an intellectual exercise but in my 30+ years I have never answered the question of interest rate. I have been asked for it a lot but unless you have a guaranteed FMV to te customer, you can't calculate the actual Interest rate and evn then you should probably calculate in the forced insurance, interim rent, and a 3-4 evergreen payments as well. Besides, unless they plan on exercising the purchase option, the interest rate doesn't matter and if they do plan on...
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Re: 0% Copier Financing
Absolutely and 100% correct, word for word!!! Rental car is a much better example than my $100,000 house. As you can imagine, this topic is a pet peeve of mine!!!
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Re: New Premium thread posted.......
another new thread is up on the Premium forums, matter of fact it's a hot topic with over 140 page views and 34 replies in four days!
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Re: Track limited usage across fleet
Print Audit can do this. You are assigning a limit to the code. It would not matter where you printed to.
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Re: Use of LinkedIn as a sales tool
I'm now experimenting with my own personal blog, you'll see the links this week when reading one of my P4P Blogs. In it each blog I'll be using keywords an links that describes a recent sale (of course I'll be leaving out the customer name), but I will be addressing the vertical market, and the solution or the reason why I was picked as the vendor of choice. This is too also address the lack of leads that I get my Ricoh and from the ealership I work for. I have not have a real lead in my...
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Re: How do you feel about the industry?
Forget everything else "ITS ALL ABOUT CASH FLOW IN BUSINESS" if you can't meet payroll next week doesn't matter whats coming next month. 2) I'm not sure you get it. Sell NOW to people not in the market NOW. Not later. 4) Closing is just a natural progression from offering a break even TCO analysis now. Who wouldnt want to spend the same or a little more and get more? No one! Example: you are paying monthly payments/maintenance/insurance/gas for a Toyota Camry right now yes? What if I could...
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Re: 100 calls a day, 240 minutes talk time a day, 4 opps per day
Are there really markets where there are so many unknown potential clients (after all these years of CRM's that is;DM, Lease end date , local decisions, make, model, volume, notes) that making random calls from a list would really achieve results? If I were to start another copier company (which I won't) I would spend a large percentage of my initial investment in information. I've said it before I'll say it again : ALL Businesses (with local decision making) are prospects its just a matter...
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Re: Scan Router Pro Costs
From: ricohaficio Sent: 5/10/2002 6:37 AM How it all started....., Just a quick story for those of you who don't know. A few months after the 850 was first introduced, I was able to secure a demo for the 850 at one of my potential accounts. This account is a copy center and is a Canon House. The owner is a great guy, I had been courting his business for about a year before the demo. He stated that as long as the copy quality is similar to the Canon iR600's he would pull the trigger. They...
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Re: Scan Router Lite and XP
From: Lee Sent: 9/8/2002 10:34 PM If you select Run as Service, (Option 3) you cannot route scans to a network drive when setting it to Save as a windows file. When you try to browse to the folder, you will only see the local drives on the machine, not the network (mapped) drives. Run as a service would be the preferred way to run it, as the workstation does not have to be actually logged on for ScanRouter to work. If you select the top option, which I believe is called As a Program, the...
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Re: Printing from Word Perfect
From: Ted Sent: 9/19/2002 9:18 AM I found with the Church, when they tried to print 750 Monthly Newsletters, it sent the job 750 times. This was 12 pages being put into a booklet mode and printed. The first time they did it it took about 7 hours. We figured out that you have to put the number of copies inside the properties box, not on the first print screen that pops up when you select print. If you do it on the first screen, the computer sends the job the number of times you selected. If...
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Re: Document Capture/Global Scan
From: Ted Sent: 3/11/2002 7:16 AM Brian, as for me 4.5 years copier sales, but 17 total in sales. Copier sales to me are the easist sales in the world. Yes you have good and bad months, but everyone in business NEEDS what we have. Not so with other sales jobs. A business cannot operate these days without printers, faxes and copiers. Lately, you can add scanning to that list. With the advent of the doc mall and e-cabinet, once you get a customer using this type of technology, they will never...
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Re: Points added to lease rate factors
Ted, I agree with after five years and the system being outdated and almost worthless, however, my job is to present the best doc solution along with the best financial solution. So, until these guys change (all of them), I have to find the best financial solution for my customer. I believe over time we'll see the 48 month and 36 month change also. With manufacturers now rolling out new models every 12 -14 months it's just a matter of time. Would stilllike to hear from Fred on this. Art
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Re: 1060/1075 paper weights
Attached is a useful Excel tool, that service departments will stand behind, no matter what marketing indicates. On the 60/75 engines, they are only spec'd to run up to 34lb bond through trays 1-3, and 43lb bond through the bypass. 43lb bond does not even equate to 110 index, as marketed, only 90lb index (just). This ahs been a bone of contention. Hope it helps. Cheers, Jim.