Tagged With "Connect User Conference"
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Re: Post-Virus We Must Defeat The Zombie Companies!
SalesServiceGuy, I would suggest that a payment strategy is not something I see valuable at all. Customers need help deferring payments on what they already own. In all do respect. A payment strategy is not helpful to end user strictly based on selling a new MFP. The Imaging Channel's resellers who only sell print equipment are going to find themselves in serious trouble. Customers don't need to upgrade their all already oversold A3 to another one. Dealers should credit back the unused...
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Re: Need HELP! Kyocera Color A3 question
Top three points I make when against Kyocera. #1. Take them color samples from your device and any Kyocera because the color output is sub par on all units. If you don’t have access to one look in your crm for an account you co-exist with Kyocera in. Or the next time you have a knock out make some samples and keep them in a binder. If color quality is important to the customer it will be a win. Another point is showing them you get what you pay for, meaning 3 tier color is what they have...
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Re: Print Copy Tool versus Plotworks
John, The PrintCopy Tool compares pretty favorably to Plotworks. I attached two documents to this post. The Product Support Guide lists differences between the two products. The PowerPoint has screen shots of all the settings in PrintCopy Tool. I hope this helps.
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Re: 7 Deadly Topics from 7 Deadly Sinners at Top 100 Summit (Part One)
I disagree that you have to own the network in order to offer seat-based billing. Before I go into why, can we (imaging industry) please stop referring to Managed Services as MNS? No one in the IT world uses this term; it's industry jargon that makes you stand out as a copier dealer 1st and an IT Services provider 2nd. Managed IT Services, Managed Services...fine. MNS needs to die. Now, here is why I disagree that you have to own the network as a client's Managed Services provider in order...
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Re: 7 Deadly Topics from 7 Deadly Sinners at Top 100 Summit (Part One)
Originally Posted by txeagle24: I disagree that you have to own the network in order to offer seat-based billing. Before I go into why, can we (imaging industry) please stop referring to Managed Services as MNS? No one in the IT world uses this term; it's industry jargon that makes you stand out as a copier dealer 1st and an IT Services provider 2nd. Managed IT Services, Managed Services...fine. MNS needs to die. Now, here is why I disagree that you have to own the network as a client's...
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Re: Nsi Autostore
Maven , What I tell my customers and when I'm out with sales reps is it's all about getting things done in less steps. I'm in the legal vertical so time is money and everyone has an hourly billable. Right now here's the average user scan: 1.) User walks up to MFP and logs in 2.) Finds their name via LDAP or enters manually and then enters client and matter 3.) Selects Scan to email 4.) Sends PDF to their email 5.) Walks back to their desk 6.) Finds Canon Scan 00034789* (or doesn't because...
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Re: Toshiba Introduces World's First Copier Delivering Erasable and Black & White Prints
Imagine a CMYK copier, except remove the CMY toner and developer and insert a new Erasable Blue (EB) toner and developer. Modify the copier so that when the Erasable blue toner passes back through the heat of the fuser, it de-colorizes the blue to white. A new rules based print driver can automatically makes software apps like emails auto print in blue plus provide a new counter to show how much paper, CO2 and money you saved. The previous generation product appealed to too small a section...
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Re: Up=Coming China Tariffs on Copiers parts & accessories
These are two listing that I found on ustr.gov site: 8443.99.20 Parts of printer units of subheading 8443.32.10 specified in additional U.S. note 2 to this chapter 8443.99.45 Parts and accessories of copying machines; nesoi Subheading 8443.99.20 following parts of printer units of subheading 8443.32.10: (a) Control or command assemblies, incorporating more than one of the following: printed circuit assembly, hard or flexible (floppy) disk drive, keyboard, user interface; (b) Light source...
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Re: Smart Operations Panel
Not saying it's right but if I am installing a new Ricoh that is replacing an old Ricoh, I move the Classic buttons to the Home screen and move the others out. I so seldom get a complete audience when doing install training so I feel the greatest imperative is to minimize the learning curve. Usually one of my selling points has been that the user interface is consistant with what they are used to.
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Re: Smart Operations Panel
Old Glory, we're in the same boat. I think if they haven't had a Ricoh system then it might be worthwhile to try to start them with the new stuff but I have to first retrain myself. I do like the Quick Copy widget and I think that might be a good way to introduce it to existing customers. I'd be interested to see what people who have never been exposed to the classic method find more user friendly.
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Re: MPS and Linux HELP!
So some clarification first. PaperCut absolutely does support Mac. In fact, it is the only cost recovery/print control solution that I know of that actually installs in an all Mac environment. (Server and Client) It also is the only solution I know of that installs in a Linux environment. So both of your issues are solved with PaperCut. I included the install guides for Mac and Linux to get you started.
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Re: Oki 1450 vs Ricoh 6700 wide Format
So, the Oki or Teriostar 1040 is one page per minute faster than the Ricoh. Oki wants the user to replace the corona wire cartridge and the process cartridge. I believe the process cartridge is the drum. Now, the memories come back, if an end user scratches that drum, it's on the user to replace the drum which is going to be a very pricey item. If I was a business owner I would not want my peeps handling a part that has a cost of $1,500-$2,000. If they scratch it, it's on me to buy another,...
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Re: Print Control/Mgmt
Hi Everyone, Thanks for your posts. Every year or two we see new, low cost competitors that come out of the woodwork for a little while. We are selling against these guys the same as you fight your low cost competitors. There are a few obvious detriments that seem to have stood the test of time. The revenue model can not possibly be profitable for 80% of your customers. Ridiculously low is exactly that, ridiculous and unsustainable. $500 worth of technical support will be used up mighty...
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Re: Color MFP Trends, Tactics, etc
In about 5 placements, I've been able to take customers from existing A4 color devices and put them into one of these models for not much more than what they were paying, the high cost of A4 color consumables was the key when the user was making about 1,000 color pages per month along with 1,500 or more black. The low price cpc is an advantage with the Ricoh models. I have used a few of these systems as seed models, meaning that they take the color unit and commit to the lowest possible...
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Re: Color MFP Trends, Tactics, etc
"4) Improved Consumable yields and costs * Konica Minolta continues to shift its color MFPs away from using imaging units featuring both drum-developer to offering separate mono developer and drums. This provides greater cost benefits for mono output and allows lower Mono CPC. Konica Minolta also increased toner and other consumable yields in its latest generation and forthcoming Color MFPs." +++++++++++++++++++++++++++++++++++++++ Konica Minolta Boosts Productivity for Small- to Mid-Sized...
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Re: Savin SPC221SF and scan to email
Question How do I use Scan to Folder on Windows? Answer Documents scanned using your device can be sent over a network to a shared folder. To use Scan to Folder, follow these steps: Note: To send scanned documents to a shared folder on a computer, the correct user name, password, and directory must be set. Files can be sent to folder destinations on the following operating systems: Windows 2000 / Windows XP / Windows Server 2003 / Windows Vista Mac OS X Destinations must be registered via...
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Re: Need Help for Print Solution!
they are typically user customized in the application. For example a law firm printing to an HP 4000, when they print a letter it's always in dup or triplicatel; right? So the program is set up when they select to print, a letter that they get: 1. a print on letterhead 2. a print on plain paper 3. a print on colored paper 4. an evnelope. I always run into this when replacing printers, because it never is configured to do the same thing, and i have like 30 legal secretaries wanting to kill...
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Re: A Funny Thing Happened on the way to the Copier Demo/Appointment
I received a telephone help call from one of our clients who had a malfunction code on their new copier. To clear these malfunction codes it’s usually a case of opening the front door for a few seconds and then closing it again. I asked the client to do this and then come back to the telephone. He returned a few moments later and asked “now what” I asked what happened when he opened and shut the front door, did it clear the code. “no’ was the reply, “it just got colder in here” He’d opened...
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Re: Calculating Lease Costs and Effective Purchase Price W/O interest
Thanks Montecore, That makes sense from a business standpoint. I'm still having a hard time with the math though. If you are trying to figure out the effective purchase price, but only know the monthly lease payment, # months, and lease rate - do you have any ways to figure out the purchase price? 0.0302 percent of $6,200 is $198 so that only adds up to $6,339. But if you subtract $6,537 by $6,339 then you get $198 again. Suggesting that the purchase price is roughly 2 times the total lease...
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Re: A4s and Single Function Laser in MPS
OMG, the 3-5 has resurfaced in MPS??? That's was my first reactiion when I saw "toner out" and please tell me if I'm wrong. Toner out means that when the user runs out there is another charge due?
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Re: Scan on MP171spf and Print on SPC420DN
I am trying to get this going in the office and I am having an issue with the setup. What needs to be in the server/user name/password/path fields? Please let me know what you have used to successfully "scan-to-print" via FTP.
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Re: Ricoh Pro C720
Ricoh Americas Corporation announced today the official launch of the Ricoh Pro C720/C720s, a production class multi-functional color system and the latest addition to Ricoh’s Pro series of products, designed specifically for the production environment. This flexible system targets corporate and commercial professional print environments with demanding application needs. The Pro C720/C720s has a robust duty cycle of 320,000 images per month, and runs at 72 pages-per-minute (PPM) regardless...
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Re: Panasonic Canada discontinues A3 Copier Distribution March 2011
Panasonic Takes Aim at Fast-Growing A4 Class MFP Market Company to emphasize growing A4 MFP format in response to customer demands SECAUCUS, NJ (February 4, 2010) — Panasonic System Networks Company of America today announced plans to substantially increase its footprint in the burgeoning market for A4 multi-function products. The A4 market has undergone rapid growth and is emerging as the de facto standard in the marketplace. As a consequence the A3 market has been fading and will no longer...
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Re: Lexmark A4 lineup
The solutions range in price from $99 to $599, depending on the solution, but the dealer has some control over the price. There are really only 9 core models (3 printers, 5 desktop MFP, 2 console MFP); the remaining 7 models are simply different standard configurations that are available. All products share the same user interface at the MFP and range in speed from 40ppm to 55ppm.
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Re: Ricoh Ikon Letter
Certainly the service and supplies provide ongoing profits (at least one would hope) but keep in mind that the machine that they sell to you for $8,000 that you sell for $10,000 is still just $8,000 for them. They could sell that same machine to an end-user for $8,000 and be no worse off then had they sold it to you.
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Re: Ricoh Ikon Letter
I think we make an error when we assume that Ricoh selling a machine to an end user for $8k is the same as Ricoh selling a machine to a dealer for $8k. When Ricoh sells a machine to a dealer for $8k they are done, when Ricoh sells a machine to an end user for $8k they have other costs, including paying the street rep and his manager so I don't think it is not true to say the $8k is the same to Ricoh from either source.
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Re: CBS NEWS REPORT ON COPIER SECURITY
Toshiba does offer a HDD DeCommissioning program. Basically it costs the end user $300.00 and some paperwork and we put the old HDD in the customers hands.
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Re: Mac
I've uploaded the doc file. Also, tech support did provide some very detailed information to me via email that I just reviewed. The main difference is that they are scanning via IP which doesn't account for the possibility of the IP Address changing.
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Re: KM Promo
Interesting, Do you see the end-user rebates on the bottom half of the promo sheet working out?
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Re: Lanier LD245?
If the machine is printing a fax, the user will be able to copy the document, meaning it will scan the originals and after the fax has been received the copy process will start, same is true of printing to the device while it is printing a fax.
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Re: Booklet printing with saddle stitch using Adobe Indesign CS5
Here is an update. Yesterday while on site the end user informed me that if he printed the document to PDF from Indesign which will print the document to a file, then tries to print the original Indesign document, it will print. After creating a PDF but not printing that PDF but printing the same document in Indesign, why will it then print. Does it do something to the original document when it is printed to PDF, fix some errors in the document? When trying to print the original document in...
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Re: First Look New Ricoh MPC2801_3301
Spec sheet for the Lanier LD630c/635c and LD645c/655c attached.
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Re: Ricoh NEW PRODUCT RELEASE - C3001, C3501, C4501, C5501
Art, you need to read the stuff you send. The answer was in the Lanier FAQ's that YOU posted. Q. What is the new Quota Setting feature? A. Quota setting is a new feature that allows administrators to set limits on the volumes that individual users or groups can run on the machine. More than a User Code tracking feature, limits can be placed on different kinds of output (color/B&W mode, copy or print, etc.)
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Re: Sharp to Introduce Five New Copier/Printer Models, Including a Digital Full-Color MFP
Art...it adds about $500 over the base unit. But that is nothing compared to what you get in return if that meets the needs of the end user.
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Re: scan to SMB destination reset
Scanner SP Mode 1012 - User Release Info I'm told the new default is for security reasons...to minimize the chance of a sensitive document going to the wrong destination.
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Re: Digi Doc Flow vs NSI
Got it and thanx however I was hoping for something a little beefier than PPDM, where a user could see all of the folders on the server and then deposit the documents there as searchable .pdf's. I'll admit I'm a novice with PPDM, can PPDM do this?
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Re: Digi Doc Flow vs NSI
I did the 48 minute bit and picked up a few tips, however I still have one additional question. Can a user scan directly to thier server folders or does the file go to the clients PPDM and then reside in a folder to be later moved to the server. I'm thinking no but I just have to ask, and another question is when scanning to the server, would I need one or two licenses? Thanx in advance!
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Re: Dealer Management Software
Thank you both Rick and Jason. We will definitely have them go over service contract invoicing and modules in great detail when we view the demo to see if it will suit our needs- great tip. Jason- being a user of both systems, your recommendation will weigh into my decision. Thanks again!
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Re: Drum Yields
A short discussion about copier vs printer yields. The document is a bit old but the main points are still valid.
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Re: Ricoh 3035 help, please
Try this: Instead of browsing from the copier to set the path use Web Image Monitor to manually enter the path, user name and password. For some reason this works with Windows 7 when nothing else will. Also using the IP address instead of the computer name in the path seems to work.
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Re: MPC 2000 upgrades
It really depends on the user requirements and volume. If they need more robust paper-handling capabilities or advanced finishing and are above 5,000 per month in total volume, I step them up to the 30ppm model. If they run a lower volume with a basic configuration, I let them know that the lower-end model will meet their needs & handle their volume.
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Re: JOINT STATEMENT BY SHARP ELECTRONICS CORPORATION AND EDWARD MCLAUGHLIN
These are all very interesting comments. Not sure if anyone has seen the videos and new interface on the color systems. Watch those videos on youtube and see yes that is a cool interface but is it really practical? From talking with others this is a very confusing non-friendly user interface compared to the previous MX color series. I think this is going to hurt this color series in the long run. The real challenge comes when there are MX units in an account then add this Aries series. Or...
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Re: JOINT STATEMENT BY SHARP ELECTRONICS CORPORATION AND EDWARD MCLAUGHLIN
Very good points Art. The only print production (as some would call it) would be 85, 95, 110ppm. But these are more large departmental units. Mostly it is the 85ppm that is being pushed. There are only a few major players when you get higher than that. The very low end has always been a issue for them. The only item would be the AR-208 unit but that little Ricoh desktop will blow that away. Then there is the issue that some of these low end units can only be purchased from a distributor that...
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Re: digidocflow
I was thinking that DDF could create searchable pdfs that could be searched using windows search or google search. What I'm really looking for is a solution that would present the user with 3-6 fields that would be tagged to the scanned document and using a search/database documents could be retreived. What are you guys selling for these needs?
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Re: JOINT STATEMENT BY SHARP ELECTRONICS CORPORATION AND EDWARD MCLAUGHLIN
It will be a challenging time for Sharp, I agree, Ed was a very good leader and actually had a good grasp on technonolgy, he always knew the strengths and capabilities of the products and solutions. Regarding the new User Interface, dont be deluded by comments that it is going to a difficult learning curve, the display may look complex at first glance, but it is the most flexible system on the market. You can make it real simple for the end user and there are features that will blow you...
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Re: JOINT STATEMENT BY SHARP ELECTRONICS CORPORATION AND EDWARD MCLAUGHLIN
Braxtoq....those features may blow the end user away but when they are rarely used what good are they. In a demo that can be impressive just like the retractable keyboard. However 9 times our of 10 those features although are very cool will never be used. These units are a tough sell compared to the previous MX color series. There are many that are intimidated by this interface no matter how easy it for them to use. As you know every manufacturer has their bells & whistles that are...