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Tagged With "Defender Experts"

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Re: Where Do You see the Copier Industry in 5 years????

Art Post (Guest) ·
good stuff, hope to hear more from you soon!! Hope things in Maryland are good for you!! Art
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Re: CBS NEWS REPORT ON COPIER SECURITY

SalesServiceGuy ·
I think that many used copiers available for resale still have the original dealer sticker on them. This would be the first step a lawyer would take to attach liability. It seems odd that either 3/4 or 4/4 of the copiers that the CBS reporter picked were Toshiba. Balanced reporting would suggest he should have bought a mix of machines. It also seems very long odds that 3/4 copiers the data expert examined had large amounts of personal data on them. The report seems a little contrived to me.
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Re: "What is" Section 179

Art Post (Guest) ·
Leasing and Section 179 Did you know that your company can lease equipment and still take full advantage of the Section 179 deduction? In fact, leasing equipment and/or software with the Section 179 deduction in mind is a preferred financial strategy for many businesses, as it can significantly help with not only cash flow, but with profits as well. Non-Tax | Capital Lease The main benefit of a non-tax capital lease is that you can still take full advantage of the Section 179 Deduction, yet...
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Re: canon dealership

Art Post (Guest) ·
Plus have to be experts in two different lines and everything that goes along with it and let's face it, today there is much more than the box that you have learn to be the expert. I think Ricoh has a broad line now with the addition of the Print Production Units and I believe these systems will only get better from Ricoh. They have to becuase the only growth in pages is at the very low end and the very high end. The middle has been losing clicks for years due to scan2email, scan2folder,...
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Re: Stuxnet Lives!

Art Post (Guest) ·
A COMPUTER virus created to sabotage Iran's nuclear programme and stop Tehran developing an atomic bomb was designed by American and Israeli experts, it was claimed yesterday. The Stuxnet computer worm, the most sophisticated cyber weapon ever made, crippled uranium enrichment facilities across Iran last year and set the country back five years in the nuclear arms race. US military and intelligence sources have told The New York Times that a simulation of Iran's uranium enrichment facility...
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Re: Print Production Sales 101

mexpedip ·
I would suggest that it is as important to understand the industry you are working with as it is to understand your product/service/solutions offerings. To use commercial print as an example, make sure you understand your customers long term goals and take those into account. What do I mean by this? Is your customer interested in status quo, do they know about or understand the trans-promotional initiatives, are they trying to transition more into digital print or are they trying to drive...
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Re: Print Production Sales 101

Art Post (Guest) ·
great first post!
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Re: MAC OS9 help with 240W

CashGap ·
Art, if they have Plotbase, you should be able to setup basic PPD printing. BUT. They can buy a new Mac Mini for $599 that runs literal rings around their existing machine, or keep their ten year or more old machine and maybe you'll find a retrocomputing expert who can kludge around this after several hours of $150/hour consulting. Leaving them in the same bind next month when the next problem arises. Sometimes you can't give them what they want, but rather, what they need. Why someone...
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Re: Leasing Company Copiers are Underwater

Art Post (Guest) ·
Found out today, that Assurant does cover floods, I actually got a document from them about their services and I'll post it here later. Seems like most BOP policies will not cover floods, and Assurant will. However this leads to another issue, when leasing companies ask for "proof of insurance" and get a copy of the rider, do they not check to see if their equipment is covered in case of flood? If they miss this and do not charge for insurance is it then their loss and not the lessee? Some...
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Re: Leasing Company Copiers are Underwater

fisher ·
I'm in the same boat. I now think that taking the leasing company's insurance is the best option for the customer. My customers with leasing company coverage have had a delay of a few weeks but next week I will deliver the first unit that was covered. Took a while but its a done deal. Another customer with their own insurance immediately got new gear right away. They were dead in the water without equipment so they did a new lease. I put on my sales order clearly that it was the customer's...
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Re: Sharp Announces New High Performance Workgroup Document Systems With Second Generatio

Art Post (Guest) ·
I'm no expert but it sounds like the copier is an access point. Could that be correct?
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Re: Samsung Says Offer for Sharp’s Photocopier Unit Rejected

SalesServiceGuy ·
Simple math tells us that Sharp recently rec'd $120M USD from Qualcomm and $110M USD from Samsung totaling $231M USD. Six months from now Sharp has to come up with $2.1B USD or else the sh*t will hit the fan for Sharp. Not that I am a high finance expert by any means but at least the acknowledgement by Sharp that they are interested in receiving bids on the copier division means that it is not a sacred cow for Sharp. Somewhere I read that any Japanese Corporation will do what is has to do to...
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Re: 3850 & Camera Ready Art

Art Post (Guest) ·
From: JasonR Sent: 10/11/2002 7:32 AM Remember that even Ricoh is saying that the 3850 is BUSINESS color, as such there is no way this machine can be used for "real" proofing. A lot of people throw around the word proofing when they mean "prints we can do before we show this to the customer" or "prints shown to the customer with an understanding this isn't a "press proof". I'm glad to hear the 3850 output looks good, and for "camera ready art" while it isn't the machine I would pick, I'm...
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Re: Ikon Press Release iR 105+

Art Post (Guest) ·
New IKON Office Solutions Guidebook to Help Customers Become More Efficient Through Better Use of Technology Efficiency Expert Jan Jasper To Help IKON Customers Improve Office Productivity VALLEY FORGE, Pa.--(BUSINESS WIRE)--May 14, 2002-- IKON Office Solutions, Inc. (NYSE:IKN - News) today announced that it is offering a free guidebook for its current and prospective customers, designed to help them save time and money in producing, duplicating and transmitting documents. The guidebook,...
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Re: Green Check Mark

Graham ·
From: ricohaficio Sent: 3/13/2002 3:44 PM I believe it means that both you and Pete have access to those docs. I am still learning, we do have a doc mall expert on staff. Doc Mall people, can you help us with this question?
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Re: 470 Merging

Art Post (Guest) ·
Spoken to the Product Expert at Ricoh, nad he says that certain files can be mergered with the Plot Client Software. Similar to Desktop Binder, he was not sure what files worked nad what did not, does anyone have a demo unit they can do a test on? Art
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Re: Konica Minolta Bizhub C451

Art Post (Guest) ·
Specs for the bizhub are impressive! Here's how I would handle this. 1. I always bundle e-copy "desktop" software with every system. I make sure I show the customer the advantages of the copy desktop software before I speak about speeds and feeds. This software could make the difference in landing the sale or not!! 2. Support is always number one in the customers mind, provide them with a list of customers that you have that they may know. 3. Position yourself as the "expert", dig deep for...
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Re: So Many Choices

Art Post (Guest) ·
Scott: Of course one of the ways i keep up is with this web site, I can learn hardware and software as I "need to know" and still concentrate on prospecting, demoing and closing. To the new "recruit", how can one possible learn the features and benefits of the entire Ricoh line. We (COPI) sell the entire line, out of eight sales people we probably have two that have the knowledge to "sell it all"! I have seen numerous reps come and go, when they have had to learn product knowledge, sales and...
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Re: 8 Bit to 2 Bit Color

Jayson Gilbertson ·
Art, Print speed is half at 1200DPI. By the way the new Toishiba relables Ricoh is getting are 10 bit color. I believe the bits are an indication of how much digital information is sent to and through the print engine, althought I am no color bit expert. We are now a toshiba dealer also. JG
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Re: ANWAR drilling and such

Old Glory ·
I am no expert so I may be all wrong but this is what I believe to be true...OPEC dictates most of the supply and therefore also dictates the price. They will provide whatever supply we are willing to pay for at their dictated price. Alternative sources of supply whether it be gas or alternatives, will provide alternative places to buy which will create competition which will create lower prices.
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Re: Ricoh Offers Managed Print Services to Reduce Printing Complexity

Art Post (Guest) ·
Okay, someone please tell me what am I missing here? "Best of all, users only pay for actual output and work with one point of contact – an MPS expert – in order to streamline the process." Most of the time all I think MPS is intended for is to get someone elses hardware out and your new hardware in. Right?? If that is true, then all of the MPS is a bunch of hogwash with the type of statement that was issued by RPS. If is not true, how, how can you service 30 different models of printers...
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Re: How to Win Against Direct"

Art Post (Guest) ·
So, does that make you an expert?? Nothing to back up your statement tells me you have nothing and basically it was your perception. There's are reason why dealers win business, they are well liked also, however our service out performs direct any day of the week! In reference to the sales classes, I guess the that reason you're doing it part time is because....... Another wierd statement "the reason we win business is we don't complain about the competition" Who in their right mind would...
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Re: Where Do You see the Copier Industry in 5 years????

wyzguynyuk ·
As I scramble to stay on top of Electronic Document Management technologies and Managed Print Services, I cringe at Art’s prediction of “the end of paper as we know it”! And even though I think Art’s prophecy may someday come to pass, I feel we’re safe (at least for 10 years or so) if we stay focused on these “relatively new” document strategies (EDM and MPS)…in other words, I’m doubting the paperless office takes hold in the next five years (but what do I know…I’m just a dumb copier...
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Re: CD reader for 1105

Jayson Gilbertson ·
I do not know on that model CD but scsi in general is a chain of devices and the last device is terminated. There are two types of scsi devices. One has internal termination (only in no out connection on device) and the other has an in and a out and the out has to be terminated if it is the last device in the chain. At least thats how I understand it to be. I am not a scsi expert, but have used these devices in the past. Hope that helps. JG
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Re: Copier Scams Part Deux "Dude Where's my Copier"?

Art Post ·
I've almost never seen a disputed copier lease where the lessee wins. I'll admit I'm no expert in leasing however most of these agreements are rock solid.
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Re: Copier Scams Part Deux "Dude Where's my Copier"?

GrantW ·
I'm not sure if that has an equivalent in the UK. here we have the Consumer Credit Act. However, it only applies to consumers. Business to business isn't covered (except in a small number of cases). "I've almost never seen a disputed copier lease where the lessee wins. I'll admit I'm no expert in leasing however most of these agreements are rock solid." In my experience the reason why they're perceived as rock solid is because they are rarely challenged. If they're not challenged they'll...
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Re: new Intelligent Barcode Solution (IBS).

Steven Breault (Guest) ·
Great news and a very powerful feature. Enhance your customer sales call by presenting an overview of our vFILER with Bar Code Recognition Option. vFILER is an incredible very affordable document processing & retrieval indexing system that operates in Manual, Semi-Automatic and Fully Automatic (operator unattended) modes. Your customers are going to be thrilled. You just answered their question "this is great, now what do I do with it?". Need assistence in presenting a solution? Give us...
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Re: BizHub

Neal ·
agreed...pull up the bli reports on the systems and know the differences in and out. Talk solutions...set yourself apart as the consultant, an expert in your field that can provide a value that just a plain old box can offer. Now granted this takes more time and it can lengthen the timeline for the sale, but it does work and can provide you with the ammo you need to create pain they didn't know they had.
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Re: BizHub

Shaja ·
Remember Dale Carnegie: "arouse in the other person an eager want." Here's one small thing that is a huge benefit from one user's perspective: We sell Konicas and Ricohs. We currently have a C450 and a 3224C on our network inhouse, and I use both in my marketing work. I prefer using the Ricohs for their ease of use when color is not critical. The Ricoh RPCS print driver is a dream! Put that puppy on your laptop and get your prospect's hand on the mouse to try it, and they will want it...
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Re: Canon Copiers Are HOT!!

Jayson Gilbertson ·
Did The Canon Copier Cause The Fire? The fire started in a locked storeroom. It destroyed the video rental store in a St. Paul strip mall and damaged three adjacent buildings. An employee of the video rental store had set the Canon copier (located in the storeroom and serviced one week prior to the fire) to make 80 copies before leaving the storeroom while the copying was in progress. Several hours later, the security alarms activated, the fire in the storeroom was discovered, and the store...
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Re: Banding at Cl 7000 (cian color)

TA ·
Poor contact at the back of cyan drum maby. I'm not a HW expert but I think the drum is grounded at the back.
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Re: Graham

Neal ·
obviously you consulted a feng shui expert. i feel at one with the industry at this moment.
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Re: Inbound Marketing For Sales Reps (and Sales Vets)

Czech ·
Art, That traffic is incredible. I think a large part of it is that you've been doing this for 10 years. Persistence as they say, is the key to success! (Imagine if everyone copier rep blogged and stuck it out for 10 years!) Are you the leads you receive local or nation-wide? I'd love to offer more tips but really I'm not the guy to do it. I can only point people in the right direction. Gary Vaynerchuk - Social Media Glen Allsopp - SEO Tim Ferriss - Productivity Frank Kern - Direct Response...
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Re: Konica Minolta Promises Unrivalled Productivity With the Launch of bizhub PRESS C1100 / C1085

Bumble001 ·
These two units have launched in Canada and I suspect USA. I have attached the Spec sheet and Brochure.
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Re: Ricoh White Boards

Old Glory ·
We just placed our first one. You say it's pricey but that is because you are also calling it a White Board. I wouldn't consider this a good candidate in the typical White Board environments because there seems to be deficiencies compared to other White Boards even though there are many things it can do that White Boards can't. The way I see it, typical White Boards will have a tough time competing with us in most commercial settings where we will have difficulty in most educational...
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Re: NEW Ricoh - IM C300(F) & IM C400(SR)F A4 Color MFPs!

BobS ·
UK product brochures.
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Re: COVID19 "Remote Working" Day Two of Sales

SalesServiceGuy ·
The rules of video conferencing at home
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Re: COVID19 "Remote Working" Day Two of Sales

Art Post ·
@SalesServiceGuy this is awesome!!
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This Week in the Copier/Office Equipment Industry 5 Years Ago (1st Week of February 2014)

Art Post ·
Were you in the industry five years ago? If not some of these threads will shed some insight on what was the top threads 5 years ago this week. If you've been in this industry longer than five years, then many of these threads may bring back some memories. In any case enjoy these threads from 5 years ago this week! EFI Launches Fiery Digital Front Ends for New Konica Minolta Bizhub Presses Art Post · 2/6/149:20 PM EFI Launches Fiery Digital Front Ends for New Konica Minolta Bizhub Presses...
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ComportSecure Recognized for Excellence in Managed IT Services

Art Post ·
RAMSEY, N.J. , Feb. 26, 2019 /PRNewswire/ -- Comport Consulting Corp, a leader in on-premises and Cloud IT solutions, announced today that CRN ® , a brand of The Channel Company , has named ComportSecure to its 2019 Managed Service Provider (MSP) 500 list in the Elite 150 category. Comport's cloud and managed services business, ComportSecure, grew over 400% in 2018. Their customers, including SLED, Healthcare, SMB, and Enterprise clients often choose to optimize efficiency by adding...
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5 Reasons Why Those in the Copier Industry Should Be a Print4Pay Hotel Member

Art Post ·
We've all heard the expression, it's not what you know it's about who know. The larger your network, the more access you have to opportunities. Almost twenty years ago I created the first and still the only web based forums for copier industry professionals (not a tech forum). Over the years I've been able to lean on others in the industry to get information that I need to close orders through the Print4Pay Hotel forum members. Sometimes it's competitive info, pricing, what's good, what's...
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Loffler Companies Recognized Again As a Leader in Uniflow and Scanning License Sales by NT-Ware

Art Post ·
Loffler Companies, the largest privately owned business technology and managed services provider in the Upper Midwest, recently was presented an award by international partner NT-ware for the Highest Revenue of uniFLOW Sales and Scanning Licenses in North America in 2017. The Loffler Team earned the Top Award by leading the industry in their understanding of securing the entire workflow process. Many offices use multifunctional print devices as the on-ramp to various workflow processes...
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Toshiba Multifunction Printers Earn Better Buys Editor’s Choice

Art Post ·
LAKE FOREST, Calif.--( BUSINESS WIRE )-- Toshiba America Business Solutions today announces it has earned Better Buys ’ Q4 2018 Editor’s Choice Award for the company’s recently-introduced e-STUDIO™5015AC series of multifunction printers (MFPs). Toshiba’s five next-generation MFPs received the trusted authority in office equipment’s top honor after outperforming similar color, high-volume, multifunction printers in side-by-side comparisons. Better Buys testers especially appreciated the...
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NASBA launches long-term collaboration with CGI for managed IT services

Art Post ·
FAIRFAX, VA , Dec. 12, 2018 /PRNewswire/ - CGI (NYSE: GIB ) (TSX: GIB.A ) and the National Association of State Boards of Accountancy (NASBA) announced a long-term agreement for IT management and software services that will allow the association to focus on its core mission of enhancing the effectiveness and advancing the common interests of the state boards of accountancy as they license and regulate U.S. certified public accountants and firms nationwide. "We are excited about our...
Blog Post

What Does It Mean To Sell From The Heart?

Larry Levine ·
Selling From the Heart goes against everything that standard sales training teaches you. The world has changed and yet, how we sell seems to be stuck in past decades. No longer are the old-school or hard-nosed tactics working, it’s time for a change. So how do you sell in this current environment? From the heart!!! You put the needs of your clients first. You place them up on a silver business platter. You intently listen to their every word, what they need and how you can best fill it. You...
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Fidelus Technologies Names Aaron M. Silber as Director of Cloud Professional Services to Lead their New Cloud Services Division

Art Post ·
NEW YORK , Jan. 3, 2019 /PRNewswire/ -- Fidelus Technologies, an NYC based Professional & Managed IT Services Provider, named Aaron M. Silber as Director of Cloud Professional Services. Mr. Silber brings over 30 years of experience, delivering excellence in cloud-based technology services. As Director of Cloud Professional Services, Mr. Silber will lead Fidelus's initiative to expand and scale Fidelus's offerings around Cloud Solutions. This will include leveraging his extensive...
 
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