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Tagged With "High End Scanner"

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Re: What's the weirdest place you've sold a copier to?

Kiwispike ·
About to hit 17 years in the industry now so seen a few.. Sold a scanner to a strip club, I was new to the industry and just a teenager at the time - made the mistake of asking what they wanted to scan Had a "serviced" copier in a massage parlour (inherited the install base so I cant take credit for this) Sold/installed copiers/MFD's to both of the last two Prime Ministers offices/houses Installed a fax machine INSIDE a jail, there was a very dusty gap and some cables on the desk so I asked...
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Re: What's the weirdest place you've sold a copier to?

TML ·
Picking up a signed order in the morning for a Canon color with hole punch and staple, from an Amish farmer-printer. Best two parts of the qualification process was having to run samples of a digital plate to run his offset presses and ensuring the power was in spec to be run off of his diesel generator/alternator set up. Oh yea, and he's got a tow motor we have to use to get it to the second floor. Been selling almost nine years and have been in lots of unique places too. Starbucks roasting...
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Re: Canon and Konica Minolta Reps

NC_ACC ·
Jason, Wow, that KM C6500 is ancient. It's all about the media. Does the customer run (or need to run) coated or heavier stocks? The C75XX series may suffice. However, it tops out at 256gsm and crawls when coated stocks are throughput. The C750 offers you superior quality, registration and efficiency (at a higher cost). Also, the C750 offers a more powerful front-end option, additional finishing options etc...
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Re: Desktop Shortcut to Scanned Images via store to HDD in scanner

fisher ·
Its pretty strait forward. Default the scanner to Store File to HDD. At the PC create a desktop shortcut to Web Image Monitor. Have customer click on Print Job/Store File -------> Document server. They will be able to download the document. The real problem though is you are encountering a lazy IT guy. Any IT guy worth his salt will help you set up scan to folder.
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Re: Need a Fiery Guru

Art Post ·
@mansart Thanx, it sure did help, now we need to do checking on our end. Thanx again for th link!
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Re: Will outside Sales Rep's go away?

Jason H ·
@Monte I hope/think that even though buyers will research online that they will still want some interaction with a salesperson. If in fact the manufacturers allow the sale of high end MFP's online then the dealers will have to change a lot of how they do business. My hope though is that it does not come down to this. I buy a lot online and my wife grocery shops online and has them delivered to the house, BUT I don't look at most things like groceries. I want to go talk to my insurance agent.
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Re: Print Copy Tool versus Plotworks

jdicarlo ·
John, The PrintCopy Tool compares pretty favorably to Plotworks. I attached two documents to this post. The Product Support Guide lists differences between the two products. The PowerPoint has screen shots of all the settings in PrintCopy Tool. I hope this helps.
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Re: Ricoh Pro C5300

Art Post ·
Not that I know of however I will check on my end. It's about time for an upgrade also. IN addition I'm changing the title of this thread to Ricoh Pro C5300 so it can be found a little easier if someone is searching on the site
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Re: Quality Digital Office Technology

John-Austin Shepard ·
Art, we've got a rep that covers York / Gettysburg and he confirmed this. He said he heard it went down ~ 6 months ago and they started reaching out to clients towards the end of 2019 to let them know. Gonna be a big change as Quality had a lot of loyal clients (also were giving away service at rates like .003 & .032- > I've gotta imagine that'll change quickly)
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Re: Ricoh Pro C5300

Kitz ·
I tried to get more details from my Ricoh production rep, he tells me more info will be available towards the end of the month and that was it, hoping for some big changes, especially in the LCT area.
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Re: Konica Minolta Provides Industry-first MFP Document Security Solution

Art Post ·
Glad to see that manufacturers are taking their end points on the network and providing additional security features
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Re: Toshiba now has tier based CPC's?

Calums ·
Hi, we sell Toshiba in the UK. The current colour range can run with a two tiered counter already. We used to sell the Kyocera range with this feature it seemed to be good and won us business, but lost us money in service. When colour costs are dropping to 4p, the percentage of toner from the 4p is getting less. So to breaking this down into 3 tiers could seem marginal. But let say you could offer 1.5p for 2% coverage then 2.5p for 2-5% coverage and then 4p for above, you have now lost out...
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Re: Ricoh & Epson = "perfect together" NOT!

txeagle24 ·
Never. They're too focused on high-end production and SoHo machines to gave a damn about anything else. Nothing in between seems to matter.
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Re: Ricoh & Epson = "perfect together" NOT!

Art Post ·
The "big things" was hopefully not a teaser to keep dealers on board for wide format. Still, the only two I know about are the higher end wf's and not the W3601 series, anyone hear anything else?
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Re: Ricoh & Epson = "perfect together" NOT!

fisher ·
The Epson thing is a joke. You can buy it on-line for less than you can buy it from Ricoh and so can your customer. I've got a customer right now who is at end of term on a 48 month lease on a LW426 and I have no choice but to go back to them with the exact same machine......oh and my cost is now higher for that same machine thanks to Plotworks (which gets thrown in the garbage). Would love to have KIP now.
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Re: Ricoh & Epson = "perfect together" NOT!

Art Post ·
Only 16% of W3601 users turned on Plotworks!!! (from PLP) Originally Posted by fisher: The Epson thing is a joke. You can buy it on-line for less than you can buy it from Ricoh and so can your customer. I've got a customer right now who is at end of term on a 48 month lease on a LW426 and I have no choice but to go back to them with the exact same machine......oh and my cost is now higher for that same machine thanks to Plotworks (which gets thrown in the garbage). Would love to have KIP now.
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Re: Ricoh & Epson = "perfect together" NOT!

fisher ·
Originally Posted by Art Post: Only 16% of W3601 users turned on Plotworks!!! (from PLP) Originally Posted by fisher: The Epson thing is a joke. You can buy it on-line for less than you can buy it from Ricoh and so can your customer. I've got a customer right now who is at end of term on a 48 month lease on a LW426 and I have no choice but to go back to them with the exact same machine......oh and my cost is now higher for that same machine thanks to Plotworks (which gets thrown in the...
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Re: Nsi Autostore

Art Post ·
this is a net new for me, at the end of their current lease. First meeting with them is tomorrow. Not sure of the existing devices yet
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Re: Canon C10000 Press

NC_ACC ·
Pricing came out yesterday. I saw it a Graph Expo. Canon will begin shipping once a dealer has trained techs. For us, the first class available is end of this month.
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Re: Question about Toshiba MFP's

SalesServiceGuy ·
Less than 5% of my Toshiba clients are not under a Maintenance Service contract. Toshiba sells lots of kits designed for trained service techs to install but not typical end users. Even those customers who prefer not to be invoiced for monthly meter reads we try to automatically collect the meter reads via email or fax and usually but them on copy blocks.
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Re: MPS and Linux HELP!

jdicarlo ·
So some clarification first. PaperCut absolutely does support Mac. In fact, it is the only cost recovery/print control solution that I know of that actually installs in an all Mac environment. (Server and Client) It also is the only solution I know of that installs in a Linux environment. So both of your issues are solved with PaperCut. I included the install guides for Mac and Linux to get you started.
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Re: Xerox explores sale of leasing finance unit: sources

Flavio1 ·
Oce did that 10 years ago and went bust. They didn't realise how much they relied on the monthly rental income and how inflexible third party leasing companies are when you want to upgrade mid term. The financing arm is usually the most profitable side of the business. High interest rate to customers, low rates for them and if the customer goes bust you generally get you equipment back and at the end of the contract you get your gear back.
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Re: Oki 1450 vs Ricoh 6700 wide Format

Art Post ·
Wow the OKI wide formats! Haven't run across any of these yet. I do remember that Oki bought a minor wide format player a number of years ago. Ah, now I remember, it was the Seiko wide format devices. I need to brush up on this one for you. The first thing I would lead with is how long Ricoh has had the same digital print engine. I believe it to be one of the most reliable engines on the market today. The Ricoh MP W6700 and MP 7100 are identical except that you can add a dual roll feeder to...
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Re: Oki 1450 vs Ricoh 6700 wide Format

Art Post ·
So, the Oki or Teriostar 1040 is one page per minute faster than the Ricoh. Oki wants the user to replace the corona wire cartridge and the process cartridge. I believe the process cartridge is the drum. Now, the memories come back, if an end user scratches that drum, it's on the user to replace the drum which is going to be a very pricey item. If I was a business owner I would not want my peeps handling a part that has a cost of $1,500-$2,000. If they scratch it, it's on me to buy another,...
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Re: Has anyone worked with ZooBook?

Art Post ·
I went out and contacted ZooBook directly. below is the email I received from ZooBook: Hi Art, Does the scanner send the documents to a shared drive? They can just upload straight from that. To scan directly into a record I would have to check with our developers. Thanks, Earl On 2018-07-17 5:54 pm, Art Post wrote: Hi earl We are not looking to file any forms. All we are looking to do is attach a scanned document to a clients record. Some emr programs allow you to import that document via a...
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Re: Around the Word with Konica Minolta

Art Post ·
Konica Minolta Business Solutions Enters Predictive Healthcare Analytics with Value-Based Care Platform August 13, 2018 11:30 ET | Source: Konica Minolta Business Solutions U.S.A., Inc. Ramsey, NJ and Foster City, CA – August 13, 2018, Aug. 13, 2018 (GLOBE NEWSWIRE) -- Konica Minolta Inc.’s (Konica Minolta) Business Innovation Center (BIC), technology innovator for the healthcare industry, announces today the company’s breakthrough entry into the healthcare analytics market: a Value-Based...
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Re: top challenges faced by sales reps on a day to day basis

Art Post ·
Old Glory I agree!! Solutions take longer, I've been working on a secure print solution for almost 4 months. I'm lucky if the deal will top 40K and even luckier if I get the deal. I've tried to focus on higher end hardware and multiple units. The multiple units is tough because everyone is involved and margins are so so at best. MY only saving grace has been the wide format stuff.
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Re: top challenges faced by sales reps on a day to day basis

dimaxusa ·
Wow. No poll answer regarding the rep’s activity…interesting. Over the years I have learned that if you work hard and SMART, you’ll hit your numbers. I also think that there is a condition that affects a lot of sales reps in virtually all industries. It is a type of an iron deficiency disorder. It is when iron in your blood is transformed into lead that forms in your rear end. If someone bounces from dealership to dealership and never finds success it is most likely them. If they’ve had...
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Re: top challenges faced by sales reps on a day to day basis

Art Post ·
I did not put an option for reps activity, because I believe most of the members here are true professionals and we understand how important it is to complete those activity goals for the week, month or quarter. You are correct, there are no short cuts, you need to work!! Originally Posted by dimaxusa: Wow. No poll answer regarding the rep’s activity…interesting. Over the years I have learned that if you work hard and SMART, you’ll hit your numbers. I also think that there is a condition...
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Re: Color MFP Trends, Tactics, etc

Art Post (Guest) ·
In about 5 placements, I've been able to take customers from existing A4 color devices and put them into one of these models for not much more than what they were paying, the high cost of A4 color consumables was the key when the user was making about 1,000 color pages per month along with 1,500 or more black. The low price cpc is an advantage with the Ricoh models. I have used a few of these systems as seed models, meaning that they take the color unit and commit to the lowest possible...
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Re: Color MFP Trends, Tactics, etc

GMAN ·
"4) Improved Consumable yields and costs * Konica Minolta continues to shift its color MFPs away from using imaging units featuring both drum-developer to offering separate mono developer and drums. This provides greater cost benefits for mono output and allows lower Mono CPC. Konica Minolta also increased toner and other consumable yields in its latest generation and forthcoming Color MFPs." +++++++++++++++++++++++++++++++++++++++ Konica Minolta Boosts Productivity for Small- to Mid-Sized...
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Re: Savin SPC221SF and scan to email

Art Post (Guest) ·
Question How do I use Scan to Folder on Windows? Answer Documents scanned using your device can be sent over a network to a shared folder. To use Scan to Folder, follow these steps: Note: To send scanned documents to a shared folder on a computer, the correct user name, password, and directory must be set. Files can be sent to folder destinations on the following operating systems: Windows 2000 / Windows XP / Windows Server 2003 / Windows Vista Mac OS X Destinations must be registered via...
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Re: Need some help ---Scan Router for Vista 64 Bit

copyme ·
I am having trouble scanning to Vista with the 816mf and it doesn't even need ScanRouter, it is serverless. I posted the problem and got some helpful info as you have about possible firewall or antivirus interference. I also heard that you must set a password in Vista for shared folder - no choice - but I am not sure if that is true yet, need to get back to the customer's office soon to check. Also was told Vista Home was not scanner friendly but there was no explaination for that.
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Re: Is selling at cost the future for print hardware?

lep524 ·
Interesting approach to the sales process. Strikes me the next promo is for 10% below sticker price...of course unlike cars, manufacturers don't put a sticker price on MFP's to advise the public what the price is supposed to be. At this point we find the margin we are able to obtain on most sales of hardware barely covers the cost of sales for the product...any business profits come from services bundled around the hardware, either connectivity plans, support plans, supplies for colour etc.
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Re: Personal Property Tax

Old Glory ·
First of all, we don't have this problem because the lease company we use (Clune Leasing) doesn't charge property tax. However, the potential pitfalls: 1.) Using a rate that was to include it and then having the lease company deny it later. That happened to us with Marlin Leasing. Make sure to get documentation ON EVERY DEAL done this way that all property tax is included. 2.) Property tax is a percentage of the funding amount. Anything added to the lease that raises the amount of the lease...
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Re: Personal Property Tax

wyzguynyuk ·
Here’s a problem we run into in Maryland: The state does not charge personal property tax, but some (but not all) counties and even municipalities, do. Obviously, each county/municipality has its own tax rates. We use GreatAmerica Leasing and they offered us “Property Tax Included” rates for the state of MD, but the rates were actually very high considering some of our clients are located in areas where PPtax would not have been charged anyway (at least at the lease’s initiation…and of...
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Re: Ricoh W5100

Wallin Team ·
I don't believe you can use the Ratio Scantool without PB. Why can't you use the W5100 with the GW Scanner. I think this is all you need. Also, the WFCS is on the GSA Contract dated July 29, 2009. The product code is 100117FNG for $6,500. You need the "software key" that will allow you to utilize the scanner without having a Ricoh WF attached on the network. The product code is 100257FNG, $4,500 MSRP and the launch date should have been the end of October.
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Re: UPDATE 3-Canon buys Dutch Oce for $1.1 bln, fights Ricoh

Art Post (Guest) ·
Tokyoamsterdam: Japan's Canon plans to buy Dutch copier and printer maker Oce for 730 million euros ($1.09 billion) as it tries to return to growth after the global downturn and fight rival Ricoh. Copier and digital camera maker Canon and Oce said in a joint statement on Monday that Canon intends to offer 8.60 euros per share, or 730 million euros, for Oce's outstanding shares. Canon's offer follows little over a year after Japan's Ricoh, the world''s largest copier maker, bought US office...
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Re: A Funny Thing Happened on the way to the Copier Demo/Appointment

Amanda ·
We had a school that called in service for a defective copier glass. It was broke and they definitely didn't have anything to do with that. It must be defective. when the technician got there, The machine was jammed with pictures of someone's rear end. Someone broke the glass while sitting on it and didn't remove the copies from the machine! Thanks! Amanda Byrne
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Re: UPDATE 3-Canon buys Dutch Oce for $1.1 bln, fights Ricoh

jbihr1 ·
Strengthens Canon in Europe But not a large change in USA. Canon Production and wide format business impacted the most. Xerox may see an opportunity in high end
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Re: UPDATE 3-Canon buys Dutch Oce for $1.1 bln, fights Ricoh

Neal ·
KM has strengthened itself dramatically in the past 5 years and while losing this distribution channel is a kick in the rear, the biggest impact will be losing the high end Oce'. Would tend to think that will lead to KM getting deeper in bed with Kodak. I worked for Oce' for two years and frankly they are going to have to learn how NOT to sell on the lowest price now that they are being directed by Canon.
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Re: UPDATE 3-Canon buys Dutch Oce for $1.1 bln, fights Ricoh

Art Post (Guest) ·
Go this via email today: Canon intends to make an offer of € 8.60 per Share for 100% of the outstanding Shares of Océ, representing a premium of 70% over Océ's stock price. There does not appear to be opposition to the deal either from European regulators or Océ board members. Océ will remain a separate legal entity as a Canon division, headquartered in Venlo (the Netherlands). The Océ brand is to be maintained and applied in all relevant markets. Océ will continue to lead its R&D and...
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Re: UPDATE 3-Canon buys Dutch Oce for $1.1 bln, fights Ricoh

JasonR ·
Yes, it will probably take a while, BUT as I understand it, the low-end machines (50ppm and lower)that are "Imagistics" aren't made by Oce anyway. In that respect, I think Canon products will convert more of their MIF than you are thinking.
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Re: UPDATE 3-Canon buys Dutch Oce for $1.1 bln, fights Ricoh

Art Post (Guest) ·
SCENARIOS-Will Canon succeed in its bid for Oce? * Canon offering 730 million euros to buy Oce * Shareholder Orbis with 10 percent stake opposes offer * Oce shares remain above Canon's 8.60 euro offer By Harro ten Wolde AMSTERDAM, Nov 20 (Reuters) -Japan's Canon (7751.T) plans to buy Dutch copier and printer maker Oce (OCEN.AS) for 730 million euros ($1.09 billion), but large Oce shareholder Orbis said the offer undervalued the company. In response, Oce shares passed Canon's 70 percent...
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Re: Canon Forums

PR ·
Im new to this site and not really sure what should/could be talked about. I'm on the sales end of things and sometimes have questions regarding functionality, printing, etc. Is that OK to do here?
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Re: Competing Against Igen, Indigo, etc

GIntel ·
Haha, Thanks Shaja....I did some lurking on PrintPlant too Looks like the keys are quality output, reliability, and availability of service techs. Big advantages of the copier-makers' presses are price, size, and operator payroll cost savings. overall though it looks like the copier makers' presses are not replacing the indigos and iGens of the world. More like they are replacing lower-end light production systems.
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Re: Competing Against Igen, Indigo, etc

Art Post (Guest) ·
The growth is on the very high end and the very low end in the this business. I would tend to think that it's not long before the copier manufacturers attack the extreme high end in years to come. As being "GREEN" becomes ever more popular to save paper, I think copies, and print clicks will move downward, thus forcing the manufacturers to capture more high end placements.
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Re: A Funny Thing Happened on the way to the Copier Demo/Appointment

Art Post (Guest) ·
anyone else, I'm going to write the article by the end of the week!
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Re: Calculating Lease Costs and Effective Purchase Price W/O interest

GIntel ·
Thanks Montecore, That makes sense from a business standpoint. I'm still having a hard time with the math though. If you are trying to figure out the effective purchase price, but only know the monthly lease payment, # months, and lease rate - do you have any ways to figure out the purchase price? 0.0302 percent of $6,200 is $198 so that only adds up to $6,339. But if you subtract $6,537 by $6,339 then you get $198 again. Suggesting that the purchase price is roughly 2 times the total lease...
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Re: Calculating Lease Costs and Effective Purchase Price W/O interest

CashGap ·
You're getting good answers, but sometimes the third of fourth approach to answering the question helps. Not to imply that the previous answers are incorrect or incomplete. 1. "Lease Rate" is a convenience, given to you so that you can multiply your selling price by a number and end up with a payment acceptable to the lessor. 2. The "Short answer" from your leasing company is "We'll do that deal for 36 months at 0.0302". 3. The "Long answer" which they will seldom give you is: - We believe...
 
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