Tagged With "Advance Business Process Transformation"
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Re: What's the weirdest place you've sold a copier to?
Picking up a signed order in the morning for a Canon color with hole punch and staple, from an Amish farmer-printer. Best two parts of the qualification process was having to run samples of a digital plate to run his offset presses and ensuring the power was in spec to be run off of his diesel generator/alternator set up. Oh yea, and he's got a tow motor we have to use to get it to the second floor. Been selling almost nine years and have been in lots of unique places too. Starbucks roasting...
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Re: Print Copy Tool versus Plotworks
John, The PrintCopy Tool compares pretty favorably to Plotworks. I attached two documents to this post. The Product Support Guide lists differences between the two products. The PowerPoint has screen shots of all the settings in PrintCopy Tool. I hope this helps.
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Re: Target GP Margins
I heard it through the grapevine a while back that RBS (at least in DFW) is no longer sending field reps out unless opportunities are above a certain value, meaning they are handling the sales process via telephone and email from start to finish. I see this as being the way things will be done in the future. From a business perspective, it makes sense if it allows dealers/direct to employ fewer sales people while generating close to the same revenue. If there is no value in a transaction...
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Re: Around the World with Ricoh
Ricoh Selects Juniper Networks to Modernize its Group-Wide Network Infrastructure TOKYO, Aug. 09, 2018 (GLOBE NEWSWIRE) -- Juniper Networks (NYSE: JNPR ), an industry leader in automated, scalable and secure networks, today announced that Ricoh Group has successfully implemented Juniper Networks' high-performing solutions to modernize and simplify the operations of its core networking and security infrastructure that supports approximately 500 locations and 34,000 users in Japan. Ricoh Group...
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Re: Canon reveals new imageRunner range
The release date for the US is supposed to be August 1st. Now will we see them in August or will it be October......
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Re: MFP Purchase Decision Makers?
It depends on the value proposition I want to bring forward. If I am going with the whole "we'll save you money" pitch, I'll start with a CFO or Director of Finance. If it's regarding document management or a fleet replacement, I'll start with IT Director/IT Manager and go from there. Larry Levine's teachings on LinkedIn have been really useful with cracking into appointments/conversations with these types of people. C-level execs and directors are very career-orientated, so they tend to...
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Re: MPS and Linux HELP!
So some clarification first. PaperCut absolutely does support Mac. In fact, it is the only cost recovery/print control solution that I know of that actually installs in an all Mac environment. (Server and Client) It also is the only solution I know of that installs in a Linux environment. So both of your issues are solved with PaperCut. I included the install guides for Mac and Linux to get you started.
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Re: Oki 1450 vs Ricoh 6700 wide Format
So, the Oki or Teriostar 1040 is one page per minute faster than the Ricoh. Oki wants the user to replace the corona wire cartridge and the process cartridge. I believe the process cartridge is the drum. Now, the memories come back, if an end user scratches that drum, it's on the user to replace the drum which is going to be a very pricey item. If I was a business owner I would not want my peeps handling a part that has a cost of $1,500-$2,000. If they scratch it, it's on me to buy another,...
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Re: Around the Word with Konica Minolta
Konica Minolta Business Solutions Enters Predictive Healthcare Analytics with Value-Based Care Platform August 13, 2018 11:30 ET | Source: Konica Minolta Business Solutions U.S.A., Inc. Ramsey, NJ and Foster City, CA – August 13, 2018, Aug. 13, 2018 (GLOBE NEWSWIRE) -- Konica Minolta Inc.’s (Konica Minolta) Business Innovation Center (BIC), technology innovator for the healthcare industry, announces today the company’s breakthrough entry into the healthcare analytics market: a Value-Based...
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Re: Canon imageRUNNER Advance C3535i questions
when you load the bypass tray it will auto recognize the paper in a pop-up menu, and if you look closely there is a section near the bottom where it shows what a media is defaulted and a button that says “change “. This is where you would program in the media wait. I believe it would be heavy six, if you hit the details button on that screen you will see it by GSM The varnish would be questionable. I’m thinking, try using the selection for “2nd side of printed media”
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Re: Canon imageRUNNER Advance C3535i questions
how about when printing? Is there a setting in the print driver? Can you send me post a pic?
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Re: Print Control/Mgmt
Hi Everyone, Thanks for your posts. Every year or two we see new, low cost competitors that come out of the woodwork for a little while. We are selling against these guys the same as you fight your low cost competitors. There are a few obvious detriments that seem to have stood the test of time. The revenue model can not possibly be profitable for 80% of your customers. Ridiculously low is exactly that, ridiculous and unsustainable. $500 worth of technical support will be used up mighty...
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Re: Need Help for Print Solution!
We called fabsoft and they stated the retail was $3,200, this will not work any other ideas like untilizing an automatic print2file like ecopy and the automate the print process?
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Re: High Volume Updates
RICOH PRO 907/1107/1357 PRODUCTION PRINTER FREQUENTLY ASKED QUESTIONS Q. Where do the new Pro Series Production Printers fit in the Ricoh high volume monochrome printer product line? A. The new Pro Series Production Printers are successors to the highly successful Digital Document Publisher models, the DDP70e and the DDP92. Those models were initially brought into the Ricoh product family through the acquisition of Hitachi. Technically, the 70-ppm Digital Document Publisher 70e is being...
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Re: P4P member: Allegheny County signs 5 year contract with Amcon Office Systems
Gman - Your absolutely right...Green Initiatives have always interested me and from a financial perspective they are great investments right now for stocks. Art - Thank you -- this was the most competitive and nail bighting 4 months in my career so far. Being government this bid had to go out to the public. The bid requirements were 50 pages long, and the time spent in dotting I's and crossing t's was insane. Every company who sells copiers bid in the Pittsburgh Market. Everyone body who...
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Re: Need Help for Print Solution!
they are typically user customized in the application. For example a law firm printing to an HP 4000, when they print a letter it's always in dup or triplicatel; right? So the program is set up when they select to print, a letter that they get: 1. a print on letterhead 2. a print on plain paper 3. a print on colored paper 4. an evnelope. I always run into this when replacing printers, because it never is configured to do the same thing, and i have like 30 legal secretaries wanting to kill...
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Re: Need Help for Print Solution!
They are using Timberline, a canned accounting package, so there's no functionality within the application to do this currently. You do have a really good question there though... what were they doing before?
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Re: Need Help for Print Solution!
This my boo boo, I asked my sales manager about this application and the reps at Sage, all stated it could be done out of the box. As to what they were doing before, they did not have the accounting package and asked for a dot matrix printer for forms, I investigated got false info and sold them an 8200N stated it would staple the two pages. I am now in the process adding Planet Press
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Re: Is selling at cost the future for print hardware?
Interesting approach to the sales process. Strikes me the next promo is for 10% below sticker price...of course unlike cars, manufacturers don't put a sticker price on MFP's to advise the public what the price is supposed to be. At this point we find the margin we are able to obtain on most sales of hardware barely covers the cost of sales for the product...any business profits come from services bundled around the hardware, either connectivity plans, support plans, supplies for colour etc.
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Re: A Funny Thing Happened on the way to the Copier Demo/Appointment
I got this from an email: Honestly nothing along the lines of a one liner come to me. However, when I was doing training on the 6755 once I botched the toner refilling process and got toner all over the room. Then as we were going to get some towels to wipe it down, I heard the maintenance guy fire up the vacuum and before I could run down the hall to stop him – the toner went straight through the filter and out the air vent … and ALL over the office. Thanks, John Pulley
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Re: UPDATE 3-Canon buys Dutch Oce for $1.1 bln, fights Ricoh
Tokyoamsterdam: Japan's Canon plans to buy Dutch copier and printer maker Oce for 730 million euros ($1.09 billion) as it tries to return to growth after the global downturn and fight rival Ricoh. Copier and digital camera maker Canon and Oce said in a joint statement on Monday that Canon intends to offer 8.60 euros per share, or 730 million euros, for Oce's outstanding shares. Canon's offer follows little over a year after Japan's Ricoh, the world''s largest copier maker, bought US office...
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Re: UPDATE 3-Canon buys Dutch Oce for $1.1 bln, fights Ricoh
Found this on the web today:: By Pavel Alpeyev Nov. 18 (Bloomberg) -- Orbis Funds, the asset manager that opposed takeover offers by Warren Buffett and Citigroup Inc., rejected Canon Inc.’s 730 million euro ($1.1 billion) bid to buy unprofitable Dutch printer maker Oce NV as too low. Canon’s 8.60 euros-a-share offer “significantly undervalues” Oce’s assets, and Orbis doesn’t want to sell its stake of about 10 percent at that price, the Bermuda-based manager of $20 billion in assets said in a...
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Re: Ricoh Pro C720
Ricoh Americas Corporation announced today the official launch of the Ricoh Pro C720/C720s, a production class multi-functional color system and the latest addition to Ricoh’s Pro series of products, designed specifically for the production environment. This flexible system targets corporate and commercial professional print environments with demanding application needs. The Pro C720/C720s has a robust duty cycle of 320,000 images per month, and runs at 72 pages-per-minute (PPM) regardless...
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Re: Panasonic Canada discontinues A3 Copier Distribution March 2011
I agree Art, the most notable thing about Panasonic's exit is that it left without being acquired. Is that stage two of the consolidation process? Maybe stage 1B. First is acquisitions, then drop outs.
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Re: MP 6001 print driver issues
That sounds like several cases that I have worked. You should call the Software and Solutions team. We have some ways of looking at the print drivers and print steam that can determine what the actual problem is. From what you are describing, the ERP system is not fully PCL compatible. The functions that are not showing up are driven in the Windows section of the print process. That is what usually is the case and sometimes the driver needs to be looked at, sometimes the application. I would...
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Re: Matt Espe named CEO of Ricoh Americas Corp
Mentioned in the Dealer Conference Call: Committed to Dealer Channel (6 times) Committed to "Rules of Engagement" (3 times) interesting comment: "ways to support your leasing needs" by Hickling or Hicklin "this multiphase process will take time"
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Re: CBS NEWS REPORT ON COPIER SECURITY
Art, this is a serious issue. This is no different than hard drives in our computers, laptops, netbooks or anything that uses a HD. They are all storing electronic digital magnetic information. Those that have encryption are not safe if you know what you are doing. These encrypted containers can easily be tapped and opened. If you don't believe me do a little research on computer forensics. http://en.wikipedia.org/wiki/Computer_forensics This has been an interest of mine that is quite...
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Re: Lanier LD245?
If the machine is printing a fax, the user will be able to copy the document, meaning it will scan the originals and after the fax has been received the copy process will start, same is true of printing to the device while it is printing a fax.
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Re: Top 9 Blunders that B2B Sales Reps Make
Blunder #4: They don’t learn how the customer buys. What they do: They get deeply involved in a sales opportunity without finding out what’s unique about the customer’s buying process. Why they do it: Usually this happens when the reps is focused on the sales process. The reps keeps thinking about how to sell, rather than about how the customer is going to buy. What happens: Worst case, the rep loses the deal. Best case, the rep experiences inexplicable delays as the customer takes actions...
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Re: First Look New Ricoh MPC2801_3301
Spec sheet for the Lanier LD630c/635c and LD645c/655c attached.
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Re: PPDM from Ricoh, Questions
My experience has been that setting up the server application so its available in the display of the MFP is a disaster. Also once its set up on the MFP its a very slow process to make selections and enter data on the mfp touchscreen. Very clunky at the mfp. I've given up on it and now just load the workstation software when the customer has a need. Its better to just set it up on a workstation and point the software to the customer's regular scan folder inbox. The desktop software is great.
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Re: JOINT STATEMENT BY SHARP ELECTRONICS CORPORATION AND EDWARD MCLAUGHLIN
Well who knows what will happen in five years. There is no evidence to suggest that the industry will not keep consolidating. My point was, I do not believe Sharp is in the process of killing this part of its business. I feel like they are still trying to grow it. Plus if there was ever a time to freeze direct branch expansion it was 2008-2011.
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Re: Color Print Control
Thanks for the feedback. txeagle24, I'm a little confused by this statement: there would be no black and white documents that would accidently use color toner. This sounds like you're talking about process black (which normally clicks as black). What I'm talking about is if the printing is not defaulted to B&W when the customer prints mapquest or something with a hyperlink it prints and clicks color. This is regardless of whether they have a toner inclusive agreement or not. If the...
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Re: Color Print Control
I think we're talking about the same thing in different terms to a certain extent just using different examples. Do the newer printers/MFP's still print black using all colors if "Color" is selected in the driver? If so, then you're right that they would spend the same regardless of the type of contract. If only the black cartridge is used to print black even if "Color" is selected in the driver, then they would spend far more on a toner-inclusive agreement than if they were not under...
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Re: Color Print Control
Hmm. Good point. I guess the question is more how do they click than what the process is. I can't believe after 10 years in the B2C market we're still debating these simple questions and it doesn't seem like anyone (self included) knows the true answer. I thought what happened was when a document contained some color in it the document used processed color to make black...this would allow the machine to run at full speed etc...but it would only click color for the pages containing color and...
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Re: Color Print Control
No, absolutely none of them do this. There is no MFP/printer (at least from Ricoh/Canon/HP/Lexmark/Kyocera) that will print a (truly) black document and click it for color. Now, there are many many times that a document appears to be B&W to the human eye and contains color to the computer's eye. The most famous instance of this is Acrobat 4. Acrobat4?!?!? you say? No one uses Acrobat4! But that's not true. For compatibility's sake, many scanners with a direct to PDF option (even...
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Re: Ricoh Loses another Top Exec
You guessed correctly! Now that yet another 'IKON' guy has been named the Dealer Division VP for Ricoh, will it result in a final nail in the coffin for Ricoh's Dealer channel? Jim Corridi is the infamous Ricoh employye that managed the large IKON business before Ricoh acquired the GIANT. It was Corriddi who helped IKON grow their business to 46% of Ricoh's total revenues at one point, which harmed may RFG Dealers during the process. As one example, Jim negotiated a deal that allowed IKON to...
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Re: MOM Sues OSU for $1M over COMDOC Secret...
Two outside entities are claiming Ohio State University .Ohio State University Latest from The Business Journals Leading the List: Highest-paid Ohio State officialsHarley-Davidson CEO aims to ‘wow’ riders to keep turnaround in gearSlideshow: Most expensive college football programs Follow this company .employees have had improper contact with companies going through public bidding for university business, Columbus Business First reports. Cincinnati office equipment supplier Modern Office...
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Re: MOM Sues OSU for $1M over COMDOC Secret...
An office-company filed a lawsuit against Ohio State, saying the university wrongly awarded a potential $24 million printer and copier contract to a competitor. Modern Office Methods filed the lawsuit on Sept. 26 in the Court of Claims, requesting that OSU set aside its recently awarded contract with ComDoc, Inc. and rebid it. According to the documents, Modern Office Methods said a ComDoc employee met with an OSU employee, unknowingly to the other top-two competitors, Modern Office Methods...
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Re: Chester C makes the Hall of Fame!!
And to Battelle Memorial Institute where they actually made a product out of a process. It was Joe Wilson tho that took an electrostatic paper supply company into the xerographic age.
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Re: Huge MPS RFP!!
Even if this bid is N/A you all should review. There is some great verbiage to be used and incorporate into your sales process. Specifically check out pages 8 & 9.
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Re: Scan to folder and Server 2008
We're in the process of doing that as we speak. I didn't want to keep chasing my tail until we handled that.
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Re: "How to" Set PDF/A in PPDM
Here's something that might help someone keep from wasting a day like I did. I installed PPDM on a brand new Windows 7 64-bit with MSOffice Professional Plus 2010. Upon launching the Batch Manager in Omnipage 17 or whatever it is called for PPDM I would receive and error to the effect that there was no default mail client set up...this caused the program to hang and did not allow me to create the batch process I wanted to set up to scan a PDF and turn it into a Word document and a searchable...
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Re: Comments on the Canon 1730/1740/1750 Models
Thanks for taking time for the great blog....there was a lot of good info in there. The rule of thumb is 2 A4's to 1 A3. I thought he was referring to the Ricoh color A4's as those are the ones that I knew about. I have not seen an A4 Ricoh that fits this class. A4's really work great when a customer does not need all the bells & whistles or 11x17". Canon has a very good position like you said Art with the 2525. I have personally placed several of these units. However I have also placed...
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Re: Monocomponent vs. Dual Component
You have a good point with the dual componet color from Canon. If I remember correctly the pitch from Canon was the developer mixed with toner is your monocomponet, which will keepprint and copy quality very good over the long haul because you never run low on developer like the dual process that everyone else uses. When it comes to Canon's Pro units, I don't know if these are dual or single, what I can tell you is that I prefer the halftones on dual better, but the knock is that as the...