Tagged With "eBridge"

P4P team, just wondering how the rest of you deal with delinquent papers on a technical level? Can and do you remotely disable devices when they are on stop credit? Many suppliers in my local area stop service but the customer can wind down the consumables until they run out (defeating the purpose of really accruing more debt while they are on stop credit). Any tips for Toshiba devices as i've heard polices can be applied via Ebridge Cloud Connect (ECC) that could potentially turn off a...

I know that with Ricoh and HP equipment I could remotely do things to disable the device or make the user experience a nightmare if I were so inclined but I have never done anything like that. Its better to work with the customer within reason and simply withhold toner or service until you get payment.

wish I could help with this. We have a really awesome collections person that keeps accounts in line. We will cut off supplies and service as needed for later payers

FYI, Derrick is a long time Print4Pay Hotel member. Love what he does with Toshiba MFPs and Technology