Tagged With "Top Managed Service"
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Re: Top Ten Copier & MFP Quotes for November 2016
What’s happened to our membership? I didn’t opt out! Sue at Copy-Fax
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Re: 7 Deadly Topics from 7 Deadly Sinners at Top 100 Summit (Part One)
Is it just me, or does West McDonald look like Wolverine? I watched the Seat-Based Billing video that was posted from the Top 100 Summit. Definitely some interesting points going back and forth. Print Audit has done a great job of persistently marketing seat-based pilling to the copier industry.
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Re: 7 Deadly Topics from 7 Deadly Sinners at Top 100 Summit (Part One)
Czech funny you should mention that "wolverine" look, it was actually one of the "challenges" at the event. Whom ever had the most completed challenges won a MS Surface tablet. I did not win.
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Re: 7 Deadly Topics from 7 Deadly Sinners at Top 100 Summit (Part One)
I disagree that you have to own the network in order to offer seat-based billing. Before I go into why, can we (imaging industry) please stop referring to Managed Services as MNS? No one in the IT world uses this term; it's industry jargon that makes you stand out as a copier dealer 1st and an IT Services provider 2nd. Managed IT Services, Managed Services...fine. MNS needs to die. Now, here is why I disagree that you have to own the network as a client's Managed Services provider in order...
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Re: 7 Deadly Topics from 7 Deadly Sinners at Top 100 Summit (Part One)
Tx, awesome post! The conclusion for managed IT was at our own round table and not the general audience. One of the dealers in my group is heavily involved with managed IT, and thought it would be great offer. Yes, it was stated that MNS is only used by copier dealers and should be referenced to what you described. TY for the awesome reply!!
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Re: 7 Deadly Topics from 7 Deadly Sinners at Top 100 Summit (Part One)
I will also add since you mentioned wanting to do this on copiers/MFPs: our industry also needs to get the idea that MPS only has to do with printers & A4 MFPs out of their heads. Output is output, & our clients don't see any difference so why should we? Properly deploy what systems meet the client's needs (or just get rid of them if that is best) & be of service in whatever way you can. Hell, our customers want all of this stuff to go away (just wait til the Millenials are in...
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Re: 7 Deadly Topics from 7 Deadly Sinners at Top 100 Summit (Part One)
Is it just me, it seems that the general rule of thumb for the copier industry to end users is "the take or leave approach". Meaning, come hell or high water we're not going to change the way we bill, the way we support, or the financial solutions that we offer. While I was at the Top 100 conference, a rep from Wells Fargo spoke about the billing options that they now have in their leases. One of the options was for seat billing for managed IT services. My thought is that if it's available...
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Re: 7 Deadly Topics from 7 Deadly Sinners at Top 100 Summit (Part One)
No, Art. You're spot on. I haven't had many jobs outside the industry, but the majority of the old guard is so proud of the way they've always done it & receives so much validation from other dealers with the same mentality (via BTA, CDA, SDG, et al) that they often refuse to admit the need to change until it's practically too late. There are ideas & concepts that I brought up 3-5 years ago that were considered to be "interesting but not really necessary" that we're suddenly latching...
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Re: 7 Deadly Topics from 7 Deadly Sinners at Top 100 Summit (Part One)
Great minds think alike!
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Re: Top 100 Summit Highlights
So refreshing to see our industry being open, social and online like this!!
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Re: 7 Deadly Topics from 7 Deadly Sinners at Top 100 Summit (Part One)
Originally Posted by txeagle24: I disagree that you have to own the network in order to offer seat-based billing. Before I go into why, can we (imaging industry) please stop referring to Managed Services as MNS? No one in the IT world uses this term; it's industry jargon that makes you stand out as a copier dealer 1st and an IT Services provider 2nd. Managed IT Services, Managed Services...fine. MNS needs to die. Now, here is why I disagree that you have to own the network as a client's...
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Re: In Search of the Office Imaging Industry’s Top Sales People
I just do not understand why this is necessary. Unless of course you and Art are on some sort of a reward, working for or with the US Inland Revenue people ? We all know who we are, that are any good at selling !!! I do not see any real benefit other than those with Narcissistic tendencies.
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Re: In Search of the Office Imaging Industry’s Top Sales People
At least with this award not everyone will get a trophy~
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Re: In Search of the Office Imaging Industry’s Top Sales People
What about the direct side Art?
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Re: In Search of the Office Imaging Industry’s Top Sales People
Larry: Both Direct and Dealers are good!
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Re: Top Ten MFP Copier Industry Predictions for 2015
I really like number 4, and I believe #7 is going to happen sooner than we expected. I hold out hope as well.
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Re: Top Ten MFP Copier Industry Predictions for 2015
Not liking the Kyocera part of #4 at all. On the other hand really liking # 10 Add: Color equipment will become more prevalent with costs of color equipment continuing to drop and coming more in line with monochrome.
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Re: Top Ten MFP Copier Industry Predictions for 2015
5) - Canon bought a very large stake in one last year (Therefore). Locally hosted or cloud based.
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Re: My Top New Years Work Resolutions for 2015
Hey Art, Was wondering if you set resolutions to get x amount of $$$ in your pipeline for the year?
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Re: My Top New Years Work Resolutions for 2015
Nope, no resolutions for x amount of dollars. It's my belief that if you do the prospecting you'll have the pipeline of dollars.
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This Week in the Copier Industry 10 Years Ago (First Week of March 2009)
Rules of thumb...sell nothing but the need for an appointment on a phone call or initial call. Also never "sell" during your fact-finding for several reasons: 1.) The fact-finding process gets interrupted or stopped. 2.) You come across like a dog salivating over fresh meat. 3.) You tip your hand and lose some of the thunder you will get from your proposal. 4.) You inspire additional questions and thought processes that the prospect will then discuss with competitors. read the rest in the...
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Re: BTA East Grand Slam 2013 "My Top Six Likes" Part 2
Thanks for the kind words, Art. It's amazing what can be done with the new social networking tools when they are used the right way. See you on Oct 9 at our webinar! www.dealermarketing.net/specialwebinar
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Re: BTA East Grand Slam 2013 "My Top Six Likes" Part 2
Darrell, you should populate that on our calendar of events which is located on this site
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Re: My Top Ten Copy Machines of All Time #2
This is an automated response. Carl Mica is currently out of the office and has limited access to email and voice mail. He will return to the office on September 12th. Thank you.
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Re: Top Ten MFP & Imaging Industry Predictions for 2016
Nice! I would like to contribute a few of my own predictions as well: Xerox will sell its MFP division to focus entirely on production equipment and business services. Toshiba Tec will not sell nor merge with Sharp. Toshiba is too much of a powerhouse in North America alone. Konica Minolta will continue opening up direct branches due to the rapid growth of their brand. These branches will quickly fall apart when they realize that the dealer model is more profitable. Samsung will start...
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Re: Top Ten MFP & Imaging Industry Predictions for 2016
Sorry for being the bearer of gloom & doom, but I think Czech is either being either overly-optimistic or things in the Great White North are just different than in the Southwest USA. Here are my predictions: Lease volume trends based on UCC filings from EDA show that 2015 placements have fallen by over 13,600 since 2013 (almost 10%) & are now at levels nearly equal to 2009 & 2010. Faced with increased competition for fewer units running less volume due to digitization, dealers...
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7 Deadly Topics from 7 Deadly Sinners at Top 100 Summit (Part One)
What's one of things I found out about on my recent trip to the Top 100 Summit (hosted by Print Audit)? I'm a stone cold junky for sea level oxygen! Having lived at or around sea level all of my life, meant that I had no clue that my body...
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Top 100 Summit Highlights
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Top Ten MFP & Imaging Industry Predictions for 2016
Looking back, 2015 was not one of my best years in the industry. There were many factors involved but I can only blame myself for a somewhat lack luster performance (but I did have a good year of GP). The good thing is, that January starts a new year and I'm excited about entering my 35th of SMB sales. Last years Top Ten MFP Copier Industry Predictions for 2015 , some of the predictions from last year came to fruition and some did not. I enjoy prognosticating on...
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Top Ten Copier & MFP Proposals for June 2015
Today was a pretty exciting day for those of us in New Jersey that support Governor Chris Christie. The Governor threw his into to the ring for his first Presidential run. For those of you that are not familiar with Chris Christie,...
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Top Ten Copier & MFP Proposals for April 2015
You've heard me preach about proposals before. If you're new to the site, P4P'ers will share quotes and pricing for systems with other P4P'ers. These quotes are accurate, real time and can tell you if someone is using padded lease rates, heavily...
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Top Ten MFP Copier Industry Predictions for 2015
Looking back 2014 was one of my best years in the business. The fourth quarter of 2014 was the best quarter I've ever had! I can only hope that 2015 will be as good as 2014 if not better. Last years Top Ten MFP Copier Industry Predictions...
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Top Ten Copier & MFP Proposals for February 2015
I can' tell you how much I enjoy seeing copier proposals and quotes from around the country. I especially like seeing the ones from my competitors!!! What's included, what's not included, what rate factor they are using, the cost per page...
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My Top New Years Work Resolutions for 2015
Many people every year enable some New Years resolutions that might include exercising more, eating healthier, quitting smoking, and saving more money. My friend to the left doesn't have that many options. But, how many of us...
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Top Ten Copier and MFP Proposals for May 2013
May 2013 business got me back on top of the leaders list for tops in total sales and tops in new business for the entire team. To date I've racked in $130k in net new business. However, June is not looking so good, a lot in the pipeline but...
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Top Ten Copier Proposals & Quotes for June 2014
Kudos to the many Print4Pay Hotel members that are emailing us quotes they've ran across in the field. I know when ever I get one, it's usually because I've won the day and the quote is "the badge of honor". Keep them coming, if you're not...
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My Top Ten Copy Machines of All Time #2
The BETA, the ZOOM, "From the Mind of Minolta, Tony Randall, bayonet toner load, re-cycled toner and one tenth of 1% was the bomb! I'm not sure when the Minolta Beta 450Z was officially released, something is telling me circa 1985. By 1986 I...
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My Top Ten Copy Machines of All Time #3
Think about this, a copy machine that can copy up to A3 (up to 11x17), and only onto A4 size (letter or legal). You don't see that feature with todays digital copiers. I for one believe many of todays copier manufacturers are missing...
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BTA East Grand Slam 2013 "My Top Six Likes" Part 2
If we were took take a look at the copier industry in 10 year snapshots, I would name the snapshot from 1981-1991 as the "Decade of Expansion", 1991 -2001 as the "Decade of Digital", 2001-2011 would be the "Decade of Color" and...
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In Search of the Office Imaging Industry’s Top Sales People
Isn’t it about time that the industry’s best sales reps were recognized in the press? Sure these folks reap financial rewards for a job well done, but how much of that recognition actually extends beyond their workplace? That time has...
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5 Things Top Sales Do And Why Most Just Shoot Themselves With Complacency Bullets
"You don't close a sale, you open up a relationship if you want to build long term, successful enterprise" Patricia Fripp Successful sales reps often have indescribable and complex abilities which set them apart from their peers. These sales reps connect easily and build relationships with prospects. With pinpoint accuracy they move opportunities through the pipeline and effortlessly close sales deal after sales deal. WHAT MAKES THESE SALES REPS SO SUCCESSFUL? Great salespeople do the same...
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Top Ten Copier & MFP Quotes for November 2016
I just checked my recent constant contacts and I was upset because three members opted out of the weekly email update. As my Father in Law states, what do you expect from a Pig but a Grunt. It's obvious to me that those three that opted out are probably terrible prospectors and terrible sales people. Over the years, I always believe and stated to others that Print4Pay Hotel members are the best of breed for the imaging industry. Below are ten quotes that we've recently ran across, and or we...
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Five Reasons Why I'm Attending the Top 100 Summit in San Diego
Who can't resist an opportunity to spend some time in San Diego? #MPSIsChanging, and if you're not changing, your competition is. Below is a paragraph from the Top 100 Summit web page . The Summit is an exclusive, invitation only, all expenses paid (minus flight and hotel) event where imaging industry leaders, business owners and principals will come together to share ideas and develop strategies for the future of office imaging. We call them the Top 100! Reason #1 : Increasing my knowledge...
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Top Ten Copier Proposals for June 2017
Where can you find more than five hundred copiers proposals? If you guessed the Print4Pay Hotel, then you've guessed right! Our Competitive proposals are shared from other Print4Pay Hotel members. In fact many P4P'ers will email me those "trophy" proposals in order to receive a few free months of Premium/VIP membership. You may ask what are trophy proposals? They would be the proposals where we've won the clients business and then asked for a copy of the competitors proposals. Over the...
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Top Ten Copier Proposals for December 2017
Yesterday I posted Top Ten Copier Proposals for January 2018 . I don't have much time tonight, however please click that link and you'll read why I think seeing competitive proposals is key for keeping up with the latest pricing for hardware and cost per page maintenance agreements. Toshiba 5540ct unlimited color and black pages proposal 2017 Ricoh MP C4504SPex 5 device Proposal December 2017 Ricoh CW 2200 Wide Format Proposal MP_C2504ex_december 2017 Samsung X4250 Copier Proposal 2017...
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Top Ten Copier Proposals for January 2018
Proposals and quotes for end users. Our Print4Pay Hotel members contribute proposals and quotes that they've found in the field. Many of you might say, "why do I need to see these"? There are many reasons why viewing these proposals and quotes can be a treasure trove of information. For starters the cost per page for black and color is always moving. Why didn't you get that last order? Was your maintenance and supply price to high? Were you too low? Often clients take a back seat when your...
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Re: Five Reasons Why I'm Attending the Top 100 Summit in San Diego
Is this event open to industry people? Terms? Details?