Tagged With "Top Managed Service"
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Re: Top Ten Copier & MFP Quotes for November 2016
What’s happened to our membership? I didn’t opt out! Sue at Copy-Fax
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Re: 7 Deadly Topics from 7 Deadly Sinners at Top 100 Summit (Part One)
Is it just me, or does West McDonald look like Wolverine? I watched the Seat-Based Billing video that was posted from the Top 100 Summit. Definitely some interesting points going back and forth. Print Audit has done a great job of persistently marketing seat-based pilling to the copier industry.
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Re: 7 Deadly Topics from 7 Deadly Sinners at Top 100 Summit (Part One)
Czech funny you should mention that "wolverine" look, it was actually one of the "challenges" at the event. Whom ever had the most completed challenges won a MS Surface tablet. I did not win.
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Re: 7 Deadly Topics from 7 Deadly Sinners at Top 100 Summit (Part One)
I disagree that you have to own the network in order to offer seat-based billing. Before I go into why, can we (imaging industry) please stop referring to Managed Services as MNS? No one in the IT world uses this term; it's industry jargon that makes you stand out as a copier dealer 1st and an IT Services provider 2nd. Managed IT Services, Managed Services...fine. MNS needs to die. Now, here is why I disagree that you have to own the network as a client's Managed Services provider in order...
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Re: 7 Deadly Topics from 7 Deadly Sinners at Top 100 Summit (Part One)
Tx, awesome post! The conclusion for managed IT was at our own round table and not the general audience. One of the dealers in my group is heavily involved with managed IT, and thought it would be great offer. Yes, it was stated that MNS is only used by copier dealers and should be referenced to what you described. TY for the awesome reply!!
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Re: 7 Deadly Topics from 7 Deadly Sinners at Top 100 Summit (Part One)
I will also add since you mentioned wanting to do this on copiers/MFPs: our industry also needs to get the idea that MPS only has to do with printers & A4 MFPs out of their heads. Output is output, & our clients don't see any difference so why should we? Properly deploy what systems meet the client's needs (or just get rid of them if that is best) & be of service in whatever way you can. Hell, our customers want all of this stuff to go away (just wait til the Millenials are in...
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Re: 7 Deadly Topics from 7 Deadly Sinners at Top 100 Summit (Part One)
Is it just me, it seems that the general rule of thumb for the copier industry to end users is "the take or leave approach". Meaning, come hell or high water we're not going to change the way we bill, the way we support, or the financial solutions that we offer. While I was at the Top 100 conference, a rep from Wells Fargo spoke about the billing options that they now have in their leases. One of the options was for seat billing for managed IT services. My thought is that if it's available...
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Re: 7 Deadly Topics from 7 Deadly Sinners at Top 100 Summit (Part One)
No, Art. You're spot on. I haven't had many jobs outside the industry, but the majority of the old guard is so proud of the way they've always done it & receives so much validation from other dealers with the same mentality (via BTA, CDA, SDG, et al) that they often refuse to admit the need to change until it's practically too late. There are ideas & concepts that I brought up 3-5 years ago that were considered to be "interesting but not really necessary" that we're suddenly latching...
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Re: 7 Deadly Topics from 7 Deadly Sinners at Top 100 Summit (Part One)
Great minds think alike!
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Re: Top 100 Summit Highlights
So refreshing to see our industry being open, social and online like this!!
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Re: 7 Deadly Topics from 7 Deadly Sinners at Top 100 Summit (Part One)
Originally Posted by txeagle24: I disagree that you have to own the network in order to offer seat-based billing. Before I go into why, can we (imaging industry) please stop referring to Managed Services as MNS? No one in the IT world uses this term; it's industry jargon that makes you stand out as a copier dealer 1st and an IT Services provider 2nd. Managed IT Services, Managed Services...fine. MNS needs to die. Now, here is why I disagree that you have to own the network as a client's...
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Re: In Search of the Office Imaging Industry’s Top Sales People
I just do not understand why this is necessary. Unless of course you and Art are on some sort of a reward, working for or with the US Inland Revenue people ? We all know who we are, that are any good at selling !!! I do not see any real benefit other than those with Narcissistic tendencies.
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Re: In Search of the Office Imaging Industry’s Top Sales People
At least with this award not everyone will get a trophy~
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Re: In Search of the Office Imaging Industry’s Top Sales People
What about the direct side Art?
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Re: In Search of the Office Imaging Industry’s Top Sales People
Larry: Both Direct and Dealers are good!
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Re: Top Ten MFP Copier Industry Predictions for 2015
I really like number 4, and I believe #7 is going to happen sooner than we expected. I hold out hope as well.
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Re: Top Ten MFP Copier Industry Predictions for 2015
Not liking the Kyocera part of #4 at all. On the other hand really liking # 10 Add: Color equipment will become more prevalent with costs of color equipment continuing to drop and coming more in line with monochrome.
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Re: Top Ten MFP Copier Industry Predictions for 2015
5) - Canon bought a very large stake in one last year (Therefore). Locally hosted or cloud based.
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Re: My Top New Years Work Resolutions for 2015
Hey Art, Was wondering if you set resolutions to get x amount of $$$ in your pipeline for the year?
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Re: My Top New Years Work Resolutions for 2015
Nope, no resolutions for x amount of dollars. It's my belief that if you do the prospecting you'll have the pipeline of dollars.
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Re: view
This email has been sent to me about 10 times. Best Regards, Bernie NEW ADDRESS 10270 Alliance Rd. Blue Ash OH 45242 513.821.1199 phone 513.821.1190 Fax Duplicator Sales is now... [dsc logo] Bernie Reagan President DSC Office Systems 513.235.2867 Cell Read Bernie's Blog - Copier Truths, Myths and Outright Lies< http://www.duplicatorsales.com...-are-different/blog/ > www.DSCoffice.com < http://www.dscoffice.com/ >
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Re: view
Bernie: I am uploading pics to the site. Your account is probably set to receive a notification every time there is an update. You can change that by going to your profile setting on your profile page. Art
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This Week in the Copier Industry 10 Years Ago (First Week of March 2009)
Rules of thumb...sell nothing but the need for an appointment on a phone call or initial call. Also never "sell" during your fact-finding for several reasons: 1.) The fact-finding process gets interrupted or stopped. 2.) You come across like a dog salivating over fresh meat. 3.) You tip your hand and lose some of the thunder you will get from your proposal. 4.) You inspire additional questions and thought processes that the prospect will then discuss with competitors. read the rest in the...
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Re: BTA East Grand Slam 2013 "My Top Six Likes" Part 2
Thanks for the kind words, Art. It's amazing what can be done with the new social networking tools when they are used the right way. See you on Oct 9 at our webinar! www.dealermarketing.net/specialwebinar
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Re: BTA East Grand Slam 2013 "My Top Six Likes" Part 2
Darrell, you should populate that on our calendar of events which is located on this site
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Re: My Top Ten Copy Machines of All Time #2
This is an automated response. Carl Mica is currently out of the office and has limited access to email and voice mail. He will return to the office on September 12th. Thank you.
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Re: Top Ten MFP & Imaging Industry Predictions for 2016
Nice! I would like to contribute a few of my own predictions as well: Xerox will sell its MFP division to focus entirely on production equipment and business services. Toshiba Tec will not sell nor merge with Sharp. Toshiba is too much of a powerhouse in North America alone. Konica Minolta will continue opening up direct branches due to the rapid growth of their brand. These branches will quickly fall apart when they realize that the dealer model is more profitable. Samsung will start...
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Re: Top Ten MFP & Imaging Industry Predictions for 2016
Sorry for being the bearer of gloom & doom, but I think Czech is either being either overly-optimistic or things in the Great White North are just different than in the Southwest USA. Here are my predictions: Lease volume trends based on UCC filings from EDA show that 2015 placements have fallen by over 13,600 since 2013 (almost 10%) & are now at levels nearly equal to 2009 & 2010. Faced with increased competition for fewer units running less volume due to digitization, dealers...
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Photizo Group to Launch Second Annual Tracking Study on European Managed Print Servic
Breaking Ground - Again; 'First-of-its-kind' Study of MPS Market in Both North America and Western EuropeLexington, KY (PRWEB) August 22, 2009 -- In 2008, the Photizo Group broke ground as the first firm to launch an ongoing tracking study of the...
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RICOH LAUNCHES DIGIDOCFLOW MIDDLEWARE SOLUTION TO STREAMLINE HARD COPY DOCUMENT MANAG
RICOH LAUNCHES DIGIDOCFLOW MIDDLEWARE SOLUTION TO STREAMLINE HARD COPY DOCUMENT MANAGEMENT RiSVP Member Software Enhances Environmental Stewardship West Caldwell, NJ, February 18, 2009 — Ricoh Americas Corporation, a leading provider of digital...
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Canon U.S.A. Demonstrates imageFORMULA Scanning Solutions at 2010 Medical Group Manag
NEW ORLEANS, Oct 24, 2010 - Reflecting the increased need for medical practices and healthcare facilities to streamline patient record processes in order to increase efficiency across a range of insurance and billing functions, Canon U.S.A., Inc., a...
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“Wrath”- You Killed MpS, Not Me.
By Greg Walters, President, Greg Walters Inc. Another MPS event. Another stage, power point, round table, expert panel and cast of hundreds looking to commune and see the “new MPS” …again. I’ve witnessed multiple iterations and others broken promises since 2007. I’ve attended many such gatherings and presentations: Lyra, Photizo, ITEX, ReCharger, MWAi Executive Summit. I’ve spoken with thousands of customers, hundreds of resellers all the OEMs and countless dealers about MpS, copiers,...
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5 Reasons The Top 100 Summit Was Over The Top
Posted on September 29, 2015 by Print Audit By West McDonald, Vice President of Business Development, Print Audit & Owner, FocusMPS It’s hard to believe that the 2015 Top 100 Summit has come and gone. All the planning. All the new ideas. All the effort. All the risk of trying something new. The fear of hoping that people would get something valuable from it all. Here are the Top 5 things that blew me away at the Top 100 Summit: 1. Location: Park City, Utah is one of the most gracious...
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7 Deadly Topics from 7 Deadly Sinners at Top 100 Summit (Part One)
What's one of things I found out about on my recent trip to the Top 100 Summit (hosted by Print Audit)? I'm a stone cold junky for sea level oxygen! Having lived at or around sea level all of my life, meant that I had no clue that my body...
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Top 100 Summit Highlights
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Print Audit Forms Top 100 Seat Based Billing Executive Council
Print Audit® Forms Top 100 Seat Based Billing Executive Council October 21, 2015 Calgary, AB - October 21, 2015 - Print Audit® and the 2015 Top 100 Summit Committee are proud to announce the formation of the Seat Based Billing (SBB) Executive Council. The exclusive council is open to all Top 100 Summit attendees and sponsors, past and present. With heavy price-pressure and commoditization of Cost Per Page, a new model will be required for the next phase of MPS growth. The SBB Executive...
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2016 Top 100 Summit Location and Dates Announced
2016 Top 100 Summit Location and Dates Announced December 8, 2015 Calgary, AB - December 8, 2015 - Due to the overwhelmingly positive feedback received about the original Top 100 Summit, Print Audit® is proud to announce that a 2016 event is now confirmed. The original Top 100 Summit brought the brightest minds of the imaging industry together to help build the business model of the future for office equipment dealers. The 2016 Top 100 Summit will take place on September 7th to 10th of 2016,...
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Top 100 Summit
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Top Ten MFP & Imaging Industry Predictions for 2016
Looking back, 2015 was not one of my best years in the industry. There were many factors involved but I can only blame myself for a somewhat lack luster performance (but I did have a good year of GP). The good thing is, that January starts a new year and I'm excited about entering my 35th of SMB sales. Last years Top Ten MFP Copier Industry Predictions for 2015 , some of the predictions from last year came to fruition and some did not. I enjoy prognosticating on...
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Ricoh Launches Industry-First Centralized Critical Communications Software and Servic
Ricoh, a leading provider of digital output solutions, announced at Hunkeler Innovationdays the launch of its Critical Communications software and services portfolio. For the growing number of print jobs subject to regulation, where every element must...
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Top Ten Copier & MFP Proposals for June 2015
Today was a pretty exciting day for those of us in New Jersey that support Governor Chris Christie. The Governor threw his into to the ring for his first Presidential run. For those of you that are not familiar with Chris Christie,...
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Top Ten Copier & MFP Proposals for April 2015
You've heard me preach about proposals before. If you're new to the site, P4P'ers will share quotes and pricing for systems with other P4P'ers. These quotes are accurate, real time and can tell you if someone is using padded lease rates, heavily...
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Top Ten MFP Copier Industry Predictions for 2015
Looking back 2014 was one of my best years in the business. The fourth quarter of 2014 was the best quarter I've ever had! I can only hope that 2015 will be as good as 2014 if not better. Last years Top Ten MFP Copier Industry Predictions...
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Top Ten Copier & MFP Proposals for February 2015
I can' tell you how much I enjoy seeing copier proposals and quotes from around the country. I especially like seeing the ones from my competitors!!! What's included, what's not included, what rate factor they are using, the cost per page...
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My Top New Years Work Resolutions for 2015
Many people every year enable some New Years resolutions that might include exercising more, eating healthier, quitting smoking, and saving more money. My friend to the left doesn't have that many options. But, how many of us...
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New government fax regulation
C ISSUES STAY UNTIL JAN 1 2005! Sign the petition at www.legalfax.com FCC ISSUES STAY UNTIL JAN 1 2005! The FCC has issued a stay on enforcement of their new fax rules eliminating the Established Business Relationship. They are reconsidering the new...