Tagged With "High-Value"

Would the lower price be a bargain if the competition doesn't show up when the customer needs them?

Interesting test. Hope the dealers use it to find their future top producers. Enjoy your day...

Art, Great article I always used the purpose question when hiring. Ask the candidate what their purpose is, what would drive their core being to do what every it takes as long as it's legal, moral, and ethical to succeed in the career of sales? When people have the conviction for their purpose they will have the strength needed when the world of circumstances attempts to stop their momentum.

Well put

This is a tough business and finding young blood who are willing to gut it out is HARD. I've been in this industry for 5 years now and every year the thought of quitting enters my mind. The reasoning to stick around has to be more than just about money. For me, lasting 10 years in copier sales is the equivalent to getting my "black belt" in "the art of selling." I already have the confidence to feel like I can do anything -- real estate, start my own business, etc... I've gone through the...

Stay with it. It's worth it...

Thanks for your email. I will be out of the office until Monday, September 29. I'll have limited access to email and will return your message as soon as possible. All the best, Andrew Jones Muratec America, Inc.

Recently I had an opportunity to speak at ITEX, An Industry event for technology resellers. During that talk, I discussed the three types of deliverables or more importantly the three types of end-user customers within the print equipment and its services industry. This industry is strangling their full profit potential as they continue to deliver these different types of customers with the same processes. Here are the three equipment customer types: 1. High-Volume segments 6,7, and 8...

Hi Art, The DocuWare ad on the far right side still has a “squashed” look to the graphic when viewed from my PC. The other vendors’ ads appear in proportion. [cid:image001.png@01D131C4.17A363F0] No banner ads from any vendor appear when viewing on an iPhone. Kathy

As paper based documents decline, I would expect that digital documents will increase, nothing scientific here, documents will never cease to exist! Office Equipment Dealers can and should be the stewards of those digital documents, either by selling document management software or enabling clients with Managed Document Services. I had a day of down time at the end of the last quarter and was able to catch up with Jon Langdon who is Vice President Product & Development for DocuWare. Jon...

In the world of the fictional television series Lost , Oceanic Flight 815 goes missing somewhere over the Pacific Ocean en route to Los Angeles from Sydney, Australia.   I found this interesting since flight MH370 went missing many months ago. I...

What a day, last 72 hours of the month, and we get hit with a killer snow storm in New Jersey.  What gives with the naming of winter storms? It's just more media hype right? I though I would write a little about what happened to one of our...

I know what you all are thinking... Adjectives, Brand, Copier Sales Reps... Over my 28 years inside the copier channel, I have heard many colorful adjectives used to describe copier sales reps. I thought for a moment, "How can I turn this into a teaching moment?" Adjectives can be used in a positive or negative manner to describe "us" as copier sales reps. Adjectives such as... Ambitious, Energetic and Talented or on the opposite spectrum... Abrasive, Abrupt or Tacky. Think about this for a...

Memories, oh the memories of what was hot ten years ago this week. My favorite on this list is "sales toughness". There is nothing new in sales, what's new is really old with just a slight spin on it for todays market place. Enjoy the threads from ten years ago! Ricoh Selling 3260/5560 to Toshiba 10/17/06 6:44 PM It's this type of BS that affects our bottom line, it's bad enough that we have to go up against Lanier, Ricoh , Gestetner, Savin , and now Toshiba has the box. I don't mind keeping...

Geesh, I grabbed and extra day to stay in San Diego after the Print Audit Top 100 Summit, come home on Sunday to find that Larry Levine, and Darrell Amy already wrote about the happenings of the event (dagnabit). Can't wait until next year's event! During one of the open discussions, that's where our moderator threw out questions to the attendees, the first question posed was, "what is your biggest challenge to your business?" First Business Challenge Now, I was thinking along the lines of...

"The Enterprise Customer or the Value-added Appreciative Customer. This group of customers represents probably no more than 15% of your customer base. " With almost 40 years in the business. If I had to guess I would be thinking 20%-25% are Value-Added. Clients also come and go over time. " I would add Ricoh sold back this business for substantially less than the 2 Plus Billion dollars they paid for that distribution over the previous decade. The reason they cited was that print volumes were...

Treat your customers how you would want to be treated. In addition, "never forget about the little guy who got you to where you are today" (my Mom, told me that)

Larry BTW, you still owe me a whole lotta Dodger Dogs from last year!!!

And you had to bring it up...

see attached documents

Luxury Meets Comfort: High-End Sneakers That are Worth Every Penny High-end sneakers have been a popular trend in the world of fashion for several years now. From high-end fashion houses to independent streetwear brands, everyone is putting their spin on the iconic sneakers to create pieces that are both stylish and comfortable. These sneakers are a fusion of luxury and practicality, making them a must-have for anyone looking to step up their style game. The first thing that sets high-end...

see attached files