Tagged With "tactile feedback"
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This Week in the Copier Industry 5 Years Ago, The Third Week in January 2014
Enjoy the threads from 5 years a go this week! Topic Five Vendors Earn Winter 2014 BLI “Picks” in the A3 Color Category Art Post · 1/23/145:35 PM buyers. Konica Minolta Business Solutions, U .S.A., Inc. Konica Minolta bizhub C 364e Outstanding 31- to 40-ppm A3 Color MFP Konica Minolta bizhub C 454e Outstanding 41- to 50-ppm A3 Color MFP KYOCERA Document Solutions America, Inc. KYOCERA TASKalfa 5551ci (Also sold under the Copystar brand) Outstanding 51- to 60-ppm A3 Color MFP Ricoh Americas...
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This Week in the Copier Industry 10 Years Ago, The Last Week in January 2009
It's been a hectic week for me. Had to spend a couple days in PA for meetings, coupled with the end of the month. January was nothing but a bummer. That's what happens when you cram everything in for the end of the year. One item I was happy with was my commission check. Back to rebuilding the pipeline. Enjoy these threads from ten years ago this week. Weekend Copier Notes from 1/25/09 Neal · 1/26/096:56 AM server, which is a relabeled Konica Minolta PRO C 6501. This certification is based...
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Sales Professionals: Develop The Courage To Ask YOUR Clients For Feedback!
The consummate sales professional, runs their own business. They do their best to appease their clients, satisfy their needs and keep them loyal to their brand. How can you be sure your efforts bring about the desired results? If you fail to continually find out what your clients actually think about you and your service, you'll never be able to give them the best customer experience they deserve. It's their opinions about the experience they have with you that is helpful information to use...
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This Week in the Copier Industry 15 Years Ago, The First Week in October 2003
Not a lot here this week, but some interesting items that included Canon Business Solutions and a duplicator that was introduced with a paper tray. Oh yes, and the question of the week was who was going buy Imagistics. Can anyone answer that? Enjoy the threads from 15 years ago this week: Off & Running! 10/1/034:02 PM Solutions U .S.A., Inc. As one company, Konica Minolta Business Solutions has: · · A projected revenue of over $1.5 billion · · Over 6,000 employees supporting more than...
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The 3 P's A Sales Professional Takes To Heart To Help Them Crush Sales!
As humans we're wired to seek out meaning and purpose in our lives. Nowhere is this ever so important than in sales, as this is where we spend much of our waking hours. I'm a firm believer that having a purpose matters more now than ever before. A sales professional thrives on being a part of a purpose. They live for becoming part of something that really matters, something that really makes a difference to the lives of their clients and prospects. In chapter 6 of my new book, Selling from...
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3 Confidence Building Tips To Become The Best Sales Version Of You!
Sales is hard . It’s not for the weak at heart. It requires the right mindset to really be successful. One massively overlooked factor to becoming a great sales professional is the confidence you have in yourself. If you fail to build sales confidence, you’ll consistently struggle to effectively sell. By 'confidence' per say, I'm not referring to fake it until you make it. I'm talking a deep, down inside of you confidence to become the best version of YOU. CONFIDENCE IS CRITICAL Did you know...
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This Week in the Copier Industry 15 Years Ago, The First Week in November 2003
Do you count how many selling days there are in every month? Do you minus those days for the corporate meetings, or hour the hours that you may leave early or get in late? They all add up, now with the Holiday Season upon us, November and December will offer the least few selling days of the year. Are you ready? Enjoy these awesome threads from 15 years ago this week! Xerox claims chip innovation Boston Mike · 11/3/038:38 AM , even on flexible surfaces. Xerox researchers in California then...
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Transportation Company Expedites Accounting Processes with Flexible, Digital Workflows
The Salmon Companies, a transportation partner of the United States Postal Service, started using DocuWare to merge its business processes with those of a company it acquired resulting in an efficient, flexible, digital accounting workflow. The accounting process automation improved employee productivity, reduced costs and secured information. Founded in 1946 for hauling a load of mail for the United States Postal Service (USPS), the Salmon Companies have expanded from a regional...
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This Week in the Copier Industry 15 Years Ago, The Second Week in July 2003
It's Sunday night, I start vaca on Wednsday of this week. Not a lot of stuff from last week, except for the additional tariffs that will go into effect the first week of August. We're not sure if copiers are included this go around. Enjoy the threads from 156 years ago this week! Sales Training Help 7/15/034:56 PM December 31, 2011 - Sales Training Help - Click Here Industry Analysts, Inc. has been developing customized industry training programs and materials for over 30 years. Major...
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This Week in the Copier Industry 15 Years Ago, The Fourth Week in July 2003
It's hard top believe that Global has been around for more than 15 years now. There's a thread below about them making their 60th acquisition. My how time flies. UPDATE 3-Xerox profit slips 7/29/038:06 AM 10 percent of revenues, was down 11 percent. Xerox said revenue declines in developing markets are moderating, and it expects "continued improvement" in the second half of the year. Xerox said gross margin slipped to 42.4 percent from 42.5 percent amid plans to sell low- to mid-level...
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This Week in the Copier Industry 10 Years Ago, The First Week in September 2008
Labor Day weekend is just about over. The end of the fiscal year 2018 is only 120 some days from gasping it's last breath. I'm looking forward to the these last four months of the year because yet again I still have that desire for success. Time to crack the whip one more time! Enjoy the threads from ten years ago this week! Weekend Copier Notes from 08/31/08 Neal · 9/3/088:27 AM $588 million o 10/98, Dan Doyle resigns as CEO o 2004, DANKA sells its Canadian subsidiary to Pitney Bowes o...
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This Week in the Copier Industry 5 Years Ago (Third Week of March 2014)
Wow! Hard to believe that the end of the first quarter is a mere two weeks away. Twenty five gone and Seventy five percent of the year left. How is your first quarter going? Would love to hear from you in the reply section of this blog! These were the top threads from 5 years ago this week. Enjoy Konica Minolta Honors Pacific Office Automation of Beaverton, Oregon with 2014 Pro-Tech Service Award for Service Excellence Art Post · 3/19/1410:16 PM Colorado. The company is also one of the...
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This Week in the Copier/Office Equipment Industry 15 Years Ago (Last Week of February 2004)
Just a short story from an order I had last week. The client was an existing account, almost five years ago it was net new. Thus I had some promo's I could throw at the client in order to secure the order. Now it comes time for the renewal almost 5 years later, there are some payments left in the lease. There is no way I can sell them at the same lease price per month. I also made an early mistake on the pricing when I met with the client. I never presented the lease price for the new...
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This Week in the Copier Industry 15 Years Ago (First Week of February 2005)
Struggle, struggle and more struggle seems to the topic for the month of January. I'm in a slump and need to pull out of it. Today I had three planned calls after driving back from our 2020 Kick-off meeting yesterday. It was more of laying the seeds to reap in coming months, actually more like the third quarter for this year. Two calls went well and the other company moved on me. Thus, I need to do more leg work. Seems next week will be a complete week of working the phones and emails! Enjoy...
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This Week in the Copier Industry 5 Years Ago (First Week of February 2015)
Do you want to relive the madness from 5 years ago when Sharp was sinking fast? If so we've got many of those threads in this weeks edition of what went on in the copier industry 5 years ago. Foxconn and the people have done an excellent job in rebuilding the brand, the programs and adding quality dealers! Enjoy These Threads from 5 Years Ago This Week! Bid Tabulation for Canon, Lanier & Toshiba for 180 plus Copiers Art Post · 2/7/1511:41 PM...
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Selling Copiers in the Eighties with Roland Tolan
Roland and I found each other about 6 weeks ago on Linkedin. Seems Roland and I have a similar background with selling copiers. We both started in the eighties. While I was on the East Coast and Roland was on the West Coast. We've never met but hoping our paths will cross soon! How did you find your way into the copier industry? In 1985, I was 23 years old. l was ready to join the sheriffs department in Los Angeles CA., my mom begged me not to do it. A friend of mine was a salesman at small...
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This Week in the Copier Industry 5 Years Ago (Second Week of February 2015)
It's Friday night and late. Tuesday evening I traveled to Atlantic City for our annual showing of wide format copiers and white boards. Our event started Wednesday in the AM and lasted until 1PM today. I'm getting too old to put in 10 hour days on the show floor (lol). I love doing them because of the interaction with potential clients and you never know who you're going to meet. We brought the BIG 65 inch white board and it was the sizzle that we needed to catch all of those prospects. All...
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This Week in the Copier Industry 10 Years Ago (Second Week of February 2010)
Some additional tidbits from the show I was at for the last three days. I learned along time ago that in order to be successful at these types of events that you need to engage with people when they walk by your booth. You need to greet everyone that walks by and then ask them a question. The question I asked the most is where they were from, after getting a response I would then ask if they have a plotter or ask if they've ever seen a white board before. The questions sparked conversations...
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This Week in the Copier Industry 15 Years Ago (Second Week of February 2005)
Just a little more on the show that I'd like to share from this week. While standing at the end of our booth I was watching the reps from other companies in our section. So many peeps passed their booth and they did not say a word! No greeting, no communication, they waited for someone to speak to them first. Needless to say I'd bet dollars to doughnuts that many warm leads were lost because these reps were never taught the fine art of "hawking" while at a trade show. I was taught many years...
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Contex Launches New Video Series on the Keys to Successful Large Format Scanning
Videos Outline Four Critical Requirements for High-Quality Images and Exemplary Scanning Experiences Chantilly, VA — January 30, 2020 — Contex , the world leader in large format scanning, today announces a new series of informative videos that share the keys to a successful large format scanning process. Comprising four short videos, Contex’s new series is ideal for anyone who wants to learn the essentials of large format scanning, from hardware and software options to productivity and image...
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This Week in the Copier Industry 5 Years Ago (Last Week of February 2015)
There's a cool thread I did years ago about the history of the fax. We sold tons of faxes in the eighties and had a lot of fun doing it. It was not uncommon to sell multiple units along with boxes and boxes of thermal paper. There's also a cool thread about some fun that we had with selling fax machines. Enjoy these threads from ten years ago this week! Konica Minolta Rewarded for Sustainable Investment Standards With Globally Renowned Distinctions Art Post · 2/24/1510:41 PM improve our...
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Hey Sales Leaders... What Words Would Your Clients Use To Describe Your Team? Would You Even Know?
How many of you would agree with the following when it comes to your clients... their needs are constantly changing and it's up to your sales to team to understand hot to help? How well is your team keeping up with what they need? Your clients hold the keys to your success. They're no longer at the mercy of you, your team or your company. In fact, they're more interested in the experience your team provides as opposed to the products or services. I bet what they really crave is clarity,...
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Copier dealers thrive selling content services solutions; Impact Networking, LLC and Kelley Connect share their successes as Authorized DocuWare Partners
If you want to provide real solutions for real business process challenges that organizations face every day, consider becoming an Authorized DocuWare Partner. By adding content services to your product portfolio, you can accelerate your sales with a unique selling proposition setting you apart from your competition. For complete details on the Partner Program, click here . To request to speak to someone about becoming a Partner, click here or contact mary.williams@docuware.com . Tonight, I...
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This Week in the Copier Industry 5 Years Ago for the Second Week of May 2015
Enjoy these threads from 15 years ago this week! Sharp Earns Business Technology Association’s Art Post · 5/12/1510:36 PM manufacturers were also presented with 2015 Channel’s Choice awards. KYOCERA Document Solutions America received the award for its Outstanding Performance as a Secondary Product Line Provider. The company also received an award in the three-way tie in the Corporate Support performance category. Tom Walsh, vice president of the Western Division for Kyocera, accepted the...
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This Week in the Copier Industry 15 Years Ago (First Week of April 2005)
It's late, need to be ready for another day. You know what they say another day, another dollar! Xerox Launches Industry’s First Color................ Guest · 4/4/057:46 PM Xerox CopyCentre® C118 black-and-white copier and Xerox WorkCentre® M118/M118i black-and-white basic multifunction systems. These compact MFPs are designed for small to midsize workgroups that require copy, print, scan and fax functions. · The EFI™ Fiery X12e controller for the Xerox DocuColor 12 color copier/printer. The...
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Simple Managed Print Service Quoting Tool
I'll be the first one to admit that I'm no expert when it comes to Managed Print Services. Over time I've struggled with trying to sell it because I did not have a tool that would make it a simple process. The wait is over, that simple process is now a reality with Simple MPS Program from Harry Dearing and H4software.net We have a webinar scheduled for for April 9th at 1PM EDT, you can go here to register and get log in details Simple MPS Webinar . Here's some additional information that...
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This Week in the Copier Industry 10 Years Ago for the Third Week of May 2010
Saturday night here is Jersey. Was a great day to get things done around the house. Enjoy these awesome threads from 10 years ago this week in the copier industry! Konica Minolta Contributes to Minimize Environmental Impact with a New MFP for Emergi Guest · 5/17/1011:27 PM design, and reduction of packaging materials. Having excellent eco-functions and featuring Simitri HD polymerized toner with superior image quality, Konica Minolta will provide this feature-rich 3-in-1 model -- printing,...
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Re: Me, Sadaaki, Mitsuhrio & Brian
Hi Art, I couldn't agree with you more about the stacking issue. The Tameran is a nice option to have, but it is not the most ideal for creating a "compact" footprint. Glad you were able to give them this feedback.
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How Did You Come Up with the Name of the Print4Pay Hotel?
Here's a question I received via email the other day. Though this would be good to share for all of the newbies on the site. Hi Art, I’ve had a couple of folks up here ask the origins of your name p4p hotel. I...
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Are Your Salespeople Providing a Reason to be Hired?
All human beings are entrepreneurs. When were in caves, we were all self- employed... finding our food, feeding ourselves. That's where human history began. As civilization came, we suppressed it. We became "labor" because they stamped us, "You are labor." We forgot that we are entrepreneurs. - Muhammad Yunus, Nobel Peace Prize winner and microfinance pioneer In the start-up of YOU , Reid Hoffman and Ben Casnocha share how you can accelerate your career in today's fiercely competitive,...
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HOW TO BUILD A LASTING LOGO FOR BRAND IMPACT
Building a logo is only one part of your brand, but it’s also an incredibly important visual representation of what you do. That sounds like a lot of pressure, but there are some easy steps you can take to make sure your logo has lasting power and conveys exactly your mission. Check out these tips. Things to Consider You may not be able to design this logo in-house if you don’t have the design staff—that’s ok. You can meet with a design group who develops logos and work with them to...
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Why I Spent 30 Minutes Researching a Headset and What That Means to Copier Sales Reps
All I wanted was a headset for my laptop so why did I mind-screw it for 30 minutes. After pulling my head out of…… well you know where and 30 minutes later I bought a $35 headset. Laughing internally this had me thinking….....
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This Week in the Copier/Office Equipment Industry 10 Years Ago Third Week of March 2005
Below, are the hot topics from ten years ago this week! Enjoy and I hope they all bring back fond memories!! Ricoh 240W vs Xerox 6030...
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7 Questions for Lisa At OES
From time to time I try to get my sponsors involved with the MFP Solutions blog. Sometimes a banner ad does not tell you enough about the company nor the person behind the product. Many months ago I had an email from Lisa Chiu introducing her...
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Smart Scanning with Scan2Cloud Apps
When do you say enough already? In recent weeks it seems every major and minor player in the industry now has some version of a scan2cloud app that can run on their MFP's aka copiers. Since I've been in the copier business for 33...
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This Week in the Copier/Office Equipment Industry 10 Years Ago Third Week of May 2004
Randy Johnson pitches the 17th perfect game in Major League Baseball history in a 2-0 win by the Arizona Diamondbacks over the Atlanta Braves . Kyocera Mita America Calls 5/24/04 7:50 PM ...
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Assume My Copier Lease....What?
Am kinda of writing as I think, so please excuse me if I jump around somewhat. Last week I had an email from one of our Print4Pay Members that I'm also connected with on Linkedin. BTW, the email came via Linkedin, so I should have called...
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This Week in the Copier/Office Equipment Industry 10 Years Ago First Week of August 2004
Scientists speaking at a news conference on natural disasters raise the alarm that the Cumbre Vieja volcano on La Palma , Canary Islands , could erupt at any time, sending a 250 km 2 . rock crashing into the Atlantic Ocean and producing a...
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Ask Art "Is Selling Workflow Really Worth the Hassle"?
Here's a recent email from a Print4Pay Hotel member. Recently I read an article you had written about whether or not solutions were worth the hassle and I find myself wondering the same thing many times. We have been evaluating and using...
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3 Powerful Things Successful Major Account Copier Reps Use to Help Them Crush Quota
One enormous challenge major account copier sales reps face centers around securing net new meetings with C-level executives. Gaining a first meeting with senior level executives is relatively straightforward, as you must have a strategic plan along with some personal chutzpah . Of significance is gaining return access to those same executives over and over again as this becomes the real sales art form. Executives don’t waste time with people who add or bring zero value. Even more...
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5 Proactive Paths Nex Gen Sales Reps Use To Grow Their Sales Revenue
A proactive sales rep is the kind of individual who's always looking into the future in order to be prepared for anything. A successful sales rep exerts self-discipline to be proactive on behalf of their prospecting efforts. This is in complete contrast to the reactive sales rep, who's constantly chasing opportunities; as their sales funnel walls come crumbling down around them as they bitch because marketing or business developers aren't providing them enough leads. Successful sales reps...
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3 Things Sales Reps Must Use So They Don't Look Like Sales Monkeys With A Loaded Gun
In my prior my post, 5 Things Top Sales Reps Do And Why Most Just Shoot Themselves With Complacency Bullets , pinpoints what makes sales reps so successful. Great salespeople do the same thing every day. They are purpose driven. They focus on the success and happiness of their prospective and current clients. They are able to see the business world through the eyes of the other party. They are naturally curious and love serving their clients. The silent killer to sales success lies with one...
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Why Having A Business Plan Is A Must For A Major Account Copier Rep
These two quotes by Benjamin Franklin, one of the most influential founding fathers of the United States, have played such a pivotal role inside the sales world today. “If you fail to plan, you are planning to fail” and "By failing to prepare, you are preparing to fail." I encourage you to set aside some time and think about these two quotes as a major account copier rep. If you would like some help check out What Is You Purpose, Plan And Goal For 2017 What is your plan to grow your business...
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This Week in the Copier/Office Equipment Industry 10 Years Ago The Third Week of August 2006
So, one of the topics below focuses on obtaining "dirt" about another brand of copier. If used properly "dirt" can win you the order and when used improperly, "dirt" can los you the deal. You need to know when you can and can't use "dirt", that my friends can only come from years of experience and using some trial talks tracks during your appointment to see if you can or can't use "dirt". For all the lurkers on the site, I urge you to not just take information, but to share your knowledge,...
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What Is The Main Difference Between A Professional Golfer And A Sales Rep?
Inside the sales community, there's quite a bit of comparison and analogies being made between sports athletes and sales reps. Heck, I even wrote about Can You Imagine A Professional Athlete Operating With A Sales Reps Mindset? Sales is a lot like golf, at the core essence it's an individualistic game. You’re on your own. There is no team to pick up the slack when you’re down, it is all you. Yes, you might play alongside or against other players (sales competitors) and you might also have...
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The power of Tigerpaw One Software — with James Foxall
I sat down with James Foxall to find out how Tigerpaw is leaping into the office equipment space with a fully vetted product Well, there's one thing that James and I have in common, boy can we talk it up! So much, that this will be a two part interview. It’s unusual to find a 30-year-old company that still has the passion and entrepreneurial spirit of a startup, but that’s exactly what I found when I interviewed James Foxall, CEO of Tigerpaw . I caught up with James in-between his busy days...
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Kobe Bryant Had Phil Jackson - Sales Reps Who's Your Hall Of Fame Coach?
"I think the most rewarding part of the job, and I think most coaches would say it, is practice. If you have it, a very good practice in which you have 12 guys participate, and they can really get something out of it, lose themselves in practice." Phil Jackson What a fantastic quote from the Zen Master which epitomizes the importance around practice and why sales reps need practice - We're Talking 'bout Practice... Yes, Sales Reps Need Stinking Practice! Kobe Bryant and Michael Jordan had...
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Can You Imagine A Professional Athlete Operating With A Sales Reps Mindset?
Once asked about why he was so successful on the basketball court, Kobe Bryant looked at the reporter and said: “Have you seen Los Angeles at 4am? “I see it often because that’s when I start training.” It can sometimes be difficult to find differences in top athletes which are noticeable. Their level of physical imbalance is minimal. What is it separating the good from the great? What separates Kobe Bryant from good athletes? At the IMG Sports Academy , they share their insight on what...
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This Week in the Copier Industry 10 Years Ago (Fourth Week of May 2007)
What were you doing in 2007? Below are the all of the threads for the last week of May in 2007. Enjoy! Is Ricoh Corp Unfair to Ricoh/Savin/Lanier/Gestetner Dealers? 5/25/075:06 PM Reply Re: Is this True??? Xerox buys Global?? 5/26/079:20 AM , supplies and support they require." Global had other existing relationships with copier and printer companies before it was acquired by Xerox , including Sharp Electronics and Konica Minolta . Sharp will continue to sell Global products through at least...
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3 Reasons Why Major Account Copier Reps Are Setting Themselves Up For Failure
Failure and success live with us as major account copier reps. View it as the two headed monster. You can’t have one without the other. SETTING THE TABLE OF FAILURE The best major account copier reps don't close every prospect. In most cases, it would be fair to say they don't even close on the majority of the prospects. Why I am being so harsh? Major account copier reps have developed the dreaded disease called lackitis prospectitus. These dreaded disease attacks 1 out of every 2 major...