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Re: Perspectives on Riso

fisher ·
We've had very little success with them in the years we've been a dealer. They run well but they are a hard to move item. Support from the manufacturer was non-existent but they are making a renewed effort now in that regard. Just doesn't seem to be much of a market for a real expensive really really fast machine with marginal image quality. We still do well enough with their duplicators and the supplies for them to stay in the game. I just don't think the Comcolor products are priced right.
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Re: The End Of The Day With Ray! Don’t Screw Up Your Defining Moment

mnchstr ·
I've got shut down customers asking how we can help them because they can't operate. It sucks for us but it sucks way more for them. I have "suspended" an MA for one because they asked" no cost no expense". I was lucky enough to get my PPP loan in on day one, approved and closed. I live to fight another day but I don't think things will change all that much. Americans are not going to change everything because of Covid 19, I may be wrong (wouldn't be the first time) but this is a major...
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Re: It’s The End Of The Day With Ray! 2020 Who Will Educate Endusers

Art Post ·
HI Ray and Happy New Year! The A4 Revolution will not happen until those A4 manufacturers provide A4 print devices with the A3 cost per page model along with advanced scanning and finishing. You're right that's there's only a small percentage of users that need 11x17. However 11x17 is only part of the picture with end users needs. Larger document feeders, and stapling is still a requirement in many offices. As you know we could debate this until 2021 or longer, but the end game is advanced...
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Re: Your Copier

Larry Kirsch ·
Welcome back😀 https://www.p4photel.com/blog/...-the-copier-industry 6 Reasons Why Flat Rate aka One Rate Will Change the Copier Industry Art Post 36 minutes ago I remember when plain paper copiers used rolls of paper and not sheets. I remember when the glass on the copiers had to move back and forth. I remember when copiers used liquid ink (toner) to produce an image. I remember when you used a dial to set how many copies you wanted to make. Yup, it's been a pretty incredible journey to see...
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Re: Copier Parts & Accessories China Tariff Starts in 9 Working Days

SalesServiceGuy ·
I am glad to hear that you are working in the copier industry so that I know that you have "skin in the game". There are very many players in the copier/ printer industry each with their own strengths/ weaknesses when faced with a trade war. Each player will have a different tolerance for how much money they want to loose to maintain market share. I definitely would not expect a uniform response. Multi line dealers will have more options to select from than single line dealers and brand...
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Re: Copier Parts & Accessories China Tariff Starts in 9 Working Days

Art Post ·
as of July 6th, there is no tariff on copy machines. Just copier parts and accessories.
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Re: Rumor has it that...

Bill Siderys ·
Rumor has it that Canon is not going to take the new game changer product through the BTA dealers. Not good.
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Re: Rumor has it that...

BCarroll ·
Which game changer product do you speak of?
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Re: Rumor has it that...

Bill Siderys ·
It's not the 75ppm a4 Canon machine that I speak of...There is another product that is a major game changer.
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Re: Are Step Leases ethical business practise?

SJM (Guest) ·
Disclosure, disclosure, disclosure is the name of the game. I've not run into any step leases (yet) but know they are out there. I make it a policy to go over the T&C's of the simpliest lease agreement with the customer so that they understand full well. Can't tell you how many customers who were sold by former reps had now idea what the terms of their lease. To some it was a big surprise. Honesty and plain language is the best policy.
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Re: Stylus Pen "touch" control panel

Jomama ·
I was thinking the MX2301 but the brochure doesnt say anything about a stylus. Maybe its for a certain option. The Mario game, while you wait for your copies.
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Re: Emailed request for quote????

montecore ·
This is a very good question Fisher. You are right this is becoming more common as prospects do not want a sales pitch they just want facts & numbers. Then you give them for what they ask. They really don't care about a solution they want the bottom line. Many of those places will give you ONE shot only so you better come in with some good numbers since you will not have a 2nd chance. Otherwise it comes down to a price war then you really lose because the last person they talk with in...
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Re: What are some good talk tracks for Non-Xerox users?

Art Post (Guest) ·
For starters, everyone is happy to say they are happy with their current provider to get you off the phone! Believe nothing of what you hear and half of what you see is something my father always said, doesn't make much sense but he always said it! Selling today is a lot more complicated than years ago. When I started, you would whip out the yellow pages, pick a type of business and just start making cold calls. The pitch was simple something to effect "Hi this is so and so, and I'm calling...
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Re: Feedback on Canon C2020/2030 Models

montecore ·
That would not surprise me. The problem is all the major accounts use up the available inventory then when there are 24 units before your order. Then you get in a waiting game which could be a problem for your customer especially when it is needed ASAP.
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Re: Printing Envelopes Reliably on MPC300

Old Glory ·
Art, after all the begging and pleading for Ricoh to get into the A3 game, you haven't placed any? What's up with that?
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Re: Comments on the Canon 1730/1740/1750 Models

Art Post (Guest) ·
The Ricohs have been slow sellers is not because of end user needs or wants. Basically ours is a quota/revenue driven business from the top to the bottom. The preferred compensation model for commissions is that of a revenue based plan with commissions. Why have a GP driven comp plan for your sales people when your Dealership or Branch has a revenue based quota plan from the manufacturers? It just doesn't make sense. With that A4's from Canon, Sharp, Ricoh, and KonicaMinolta has presented...
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Re: Comments on the Canon 1730/1740/1750 Models

Larry Levine ·
You all bring up some good points. Both the Ricoh MPC300/400 series and the Canon 1700 series are definitely are game chnagers. Being able to sell both helps. I thinkk Ricoh is really holding back on the SP5200 because of this Canon series. In a GP sales model a sales rep is in heaven selling these two untis. Don't get me wrong regarding revenue but GP based models is where it is at. I havent been impressed with some models from Canon lately, however, I think they have gotten it rigth with...
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Re: BTA East 2012 District Event

Art Post (Guest) ·
the turn out was fantastic! There were more than 30 vendors and no vendors that were addressing managing the print stream. I had the chance to sit next to Jim D from Muratec while we listened to Nori from Kyocera. At the end od the keynote speech, we were asked if we had any questions. Jim D from Muratec asked itf Kyocera was buying Sharp! It brought a great roar from the crowd and Nori only stated "that's the rumor" and he chuckled and said nothing more. The BTA events should be attended by...
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Re: Ricoh acquisition ‘bolsters’ IT services strategy

Art Post (Guest) ·
Ricoh Australia acquires IMC Communications business to significantly boost IT Services capability Sydney, 2 October, 2012: Ricoh Australia has acquired the IT services business of IMC Communications effective 1 October, bolstering its strategy to be a complete technology services-based organisation. IMC Communications has been providing end-to-end IT Infrastructure services for over 18 years to some of Australia’s largest companies including Network Ten, Bankwest, SBS, Lloyds International...
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Re: Managed Network Services discussion

Yoda ·
This is an interesting topic. I'm confused as why copier dealers/mfg think we can manage networks? Why don't we just get a lift and do car repair too? Or while we are at it repair game consoles, watches and diswashers they all have some kind of computer in them. This is a totally different Industry and there is little to no cross synergy. ASK HP!
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Re: Managed Network Services discussion

Art Post (Guest) ·
The company I work for has a full staff IT, programmer, installers, on-site engineers, a manager, I think we have a staff of 5 or 6. We are also Certified Cisco, MS GOLD partner, dell partner and have realtionships with many of the tech distributors. I guess management thought it was a natural evolution for us. I'm learning, I'm not happy with the commission plan. 6% on going is pretty pitiful when it takes longer to close, more meetings and I have to then work with possible 2 or more staff...
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Re: Managed Network Services discussion

Yoda ·
Sounds like you guys have started a completely new division. As I said earlier there is no synergy, you had to completely start from scratch except for maybe billing, the overhead is incredible and let me guess none of them work on MFP's and the sales people don't want to sell it because its a PIA for little return. Next, let me guess, (if its not already) will be a quota on MNS tied to MFP payouts. If you sell $30k MFP's with no MSN Commission rate is X% if you sell some contracts it is...
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Re: New HP 70ppm Inkjet coming soon.

fisher ·
This could be a game changer.
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Re: Ricoh Dealership in Minnesota will buy.......

VinceMcHugh ·
Independent Dealers will never compete successfully with any Direct _BS branch on price. The _BS Branch has shown that they are willing to run their branches at a loss for years! We must sell at a profit, IMHO they should (Legally) have to also sell at a profit (Don't get me started on dumping). If you work for an independent dealer and you are trying to compete with a _BS Branch (that sells your product) on price then you are playing into their hands, and you are going broke. They can...
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Re: Scam from a Local Company

VinceMcHugh ·
The WORST I ever hear about was a low life Salesman that would sell a 6/60 lease. They would sell a customer a lease saying that it was a six month trial and he would write a 6 in the space for months, then after the customer signed the document, he would add a "0" after the "6" and turn it in as a "60" month lease, no trial. As long as the customer didn't want t return it the sales puke got away with it, but he eventually got caught, and had to relocate his shell game. Gives Copier Sales...
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Re: Scam from a Local Company

Art Post (Guest) ·
That is the most creative scam I've heard of, it's awesome that he got caught. It's shame that this crap still happens today
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Re: NEC Corporation of America Announces Closure of Document Solutions Division (DSD)

GIntel ·
One other thing to note is that the OEM business is still important to vendors like Konica and Kyocera. Even after losing Oce and IKON, which hurt, Konica OEM'd its MFPs to Olivetti, Muratec, (NEC), Sindoh, etc. Meanwhile, Kyocera OEM'd through Olivetti, (NEC), etc. A few more exits like this and the manufacturers will have to considering leaving the OEM game, impacting economies of scale, and likely pricing/costs for their own brands.
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Re: How do you feel about the industry?

Old Glory ·
Yes...all this "you have to provide solutions" talk is all fine and good but it's still a numbers game. However, you have to make each call effective by getting information that will help you someday get in the door. What they have (or who they call for service should tell you what they have), whether they own or lease, are they 100% satisfied, and who makes the decisions. Your questions can't come across as an interrogation or you won't get any info from the receptionist. But if you are...
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Re: Sales Tips

Neal ·
Art...a very good point! Might I add that not only is this important as one needs a starting off point and a game plan, but this has to be broken down into weekly and even a daily game plan. One of the things I always stressed with my salesmen was to sit down either Sunday night or early Monday morning and put together what they wanted to accomplish this week. Every evening to put together their next day. Never...never come into the office and not know what you're doing the minute your feet...
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Re: Gas Price Check

John Roof ·
I agree with the conspiracy theory moreso than the Democrat/Republican theory, because BIG OIL knows that if they can throw enough $$ into the game, then they can do whatever they want, and they will. BIG OIL does not want to build any new refineries here in the US because they would not be able to control their profits the way they are now. Everyone has their hand in each gallon of gas that is bought. State taxes, Federal taxes, Local taxes, Exise taxes, everyone gets a piece of the pie.
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Re: Sales Tips

Art Post (Guest) ·
What if you could actually be more successful without selling? Until now, nearly everyone and everything that you've heard or read about marketing has been aimed at hiding your valuable money-making secret from you. They've been demonstrating the worst possible way for you to get business -- and suggesting (or insisting) you follow their lead. They've told you to sell, sell, sell... advertise again and again... push hard... and then get up the next day and do it all over again! Why? Because...
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Re: Email from Canon P4P'er "Ricoh Direct Pricing"

Larry Levine ·
I agree with Neal being different by just paying attention to the client works. Direct's game plan is to turn everything to a price deal. Peel the onion back and we all uncover a wealth of opportunity to beat direct. It takes time but you have to know where to play and where to back away.
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Re: Email from Canon P4P'er "Ricoh Direct Pricing"

Neal ·
It is sad that Ricoh has laid open the market and is allowing the direct reps to compete in current RFG business. The direct operation for Konica Minolta has been put on notice that if they walk into a current KM customer, then they are to turn around and walk out the door. That's from tRick Taylor himself. That doesn't mean if you're a duel line dealer and have non Konica Minolta equipment in there, then it's fair game, but KM is trying to protect its dealer side.
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Re: Email 2 Ricoh America Corp about RBS

Art Post (Guest) ·
Youu got it, value, support and service is the name of the game. BTW, how's the weather been in your area????
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Re: My new daughter!

Ted ·
Yeah Graham, can we get cigars through the website. We need to get a p4photel.com account. Oh wait, you need money for that, and this site is free. Anyway, I'm game for a good cigar anytime. Again Congrats!
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Re: Panasonic Dumps Dealers, Keeps all but a handful!!!!

Art Post (Guest) ·
A Sharp P4P'er PM'd me this today (alot of stuff here from a tech MB) There had been rumors circulating that Panasonic was in dire straits. Some rumors said that Panasonic was getting out of the game altogether, some said that Panasonic would continue to make SOHO machines, but was dumping the commercial-grade WORKiO line. Some said Panasonic was just dumping printers. All of these I discarded, because Panasonic just recently announced two new WORKiO models, and will be shipping new color...
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Re: How to Win Against Direct"

GMAN ·
I do believe that classy Independent Dealers can (and do) win against due to providing excellent Service. That is because IKON and RBS fall short in this area. Yet, the game board is now changing, due to Ricoh's strict focus on supporting IKON and RBS at the expense of Dealers (yes with better 'pricing') and economic factors today, more and more business will erode for Independents. Meaning, at the very least, Independents will need to drop their pants and earn far less profit, far less to...
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Re: Konica Minolta Delivers High-Quality, High-Speed Prints with bizhub PRO 950

GMAN ·
The PRO 1200 series will be available in August 2009 and replaces the PRO 1050. It has a Belt Transfer System and will fill a huge void in the marketplace. The new PRO C65hc is going to be a game changer! Perfect for packaging / shipping outlets, direct-mail, photo books, etc. and the color output is impressive. No evidence of Ricoh or the C900 at ON DEMAND that I could find. Anyone else?
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Re: Konica Minolta Delivers High-Quality, High-Speed Prints with bizhub PRO 950

Art Post (Guest) ·
Ricoh was not there this year, along with Sharp, Ikon, Toshiba, Kyocera. Who was there: Infoprint/Ricoh, OCE, Xerox, Canon and Panasonic
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Re: Vote for your FAV NFC Football team!!!

GMAN ·
I voted for the Falcons because the analysts are betting on them to go to the Super Bowl, yet I want to see Brett Farve take the Vikings to the Big Game!
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Re: Super Bowl Winner

bnosbod ·
He should have a blast watching the Philadelphia Eagles win the big game....What a lucky guy.
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Re: Super Bowl Poll!

Our Year! ·
The Patriots are now on a 14 game winning streak. They will go into the Super Bowl on the longest streak of any team since the '72 Dolphins. And Peyton Manning is putting together what might be the best postseason for a QB in NFL history. As for you folks that are picking an NFC team, you are out of your mind. Everyone knows that the "real Super Bowl" is this week's AFC Championship game. GO PATS!!
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Re: Super Bowl Poll!

Ted ·
I don't think the Eagles need to put too much hope in a bunch of 4th and 26's to win the game. I don't think Carolina will screw up on a 4th and long like the Packers did.
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Re: C2338

jswinberlin ·
Yes, the 2238 comes with bypass standard, however it is not an option for doing covers, therefore the paper weight is limited. Great info on the Canon. I don't think my prospects are seriously considering Canon because I contacted them before they were in the market and other vendors are running a "me too" game. Plus I'm offering GEM pricing in order to place some needed color units in my territory.
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Re: Sox vs. Yanks

Art Post (Guest) ·
Schilling shelled in Game 1 Mussina flirts with history Matsui ties ALCS RBI record Rivera got Kevin Millar to pop out to strand the tying run at third base in the eighth inning, then finished out a thrilling 10-7 win for the Yankees in Tuesday night's opener of the AL championship series. "It was tough, leaving my family there," the soft-spoken Rivera said. "My fans and my teammates helped me out big time. ... That was something special." Hideki Matsui tied an ALCS record with five RBIs,...
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Re: Sox vs. Yanks

Boston Mike ·
And in the 7th game Johnny rises from the ashes and defeats the evil empire to deliver us the pennant. Who's your Papi? Boston Mike PS I know there is still work to do....
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Re: Feature Article for February "BuyerZone.com Friend or Foe"?

Michael ·
BuyerZone is a pain in the butt resource, but it is a resource that produces sales for us. In 2005, BZ represented approximately 150K in sales. I average approximately 5 - 8 leads per month. We don't play the internet "quote" game. I use a follow up call to the internet notification to "sell" an appointment! If they won't see me, half the time I don't even send a quote. Our business is done and won "face to face" - use BZ to get into the customers office. I will screen any segment 3 or...
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Re: Leasing and Lawyers

Old Glory ·
Press Release (02/14/06) The Texas Parks and Wildlife Department issued a statement today saying Vice President Cheney broke no law by shooting a lawyer instead of a quail over the weekend. A TPWD spokesman noted that, in Texas, lawyers are not considered game creatures, and are thus not subject to seasonal limitations or bag limits. It was further noted that lawyer hunting was encouraged as the state is overrun with the pesky creatures. A local food critic said that, contrary to rumor,...
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Re: NCAA Tournement

AllenP (Guest) ·
My Alma matta LSU plays UCLA in the late game Saturday
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Re: Ricoh Rumor!! New Strategy?

lep524 ·
I have seen an early version of this unit at the Samsung Canada head office and it does look reasonable. The DF is not going to be as heavy duty as the copier based products, but for many offices this is not an issue unless they do a lot of scanning. The user interface reminds me of the touch screen on the Lexmark MFP printer based products and is extremely simple looking. This will appeal to a lot of purchasing type buyers. This is going to be a price led product. I know the guy that...
 
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