Tagged With "Robert J Young Company"
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Re: One BIG Take Away from the Top 100 Summit
This is a tough business and finding young blood who are willing to gut it out is HARD. I've been in this industry for 5 years now and every year the thought of quitting enters my mind. The reasoning to stick around has to be more than just about money. For me, lasting 10 years in copier sales is the equivalent to getting my "black belt" in "the art of selling." I already have the confidence to feel like I can do anything -- real estate, start my own business, etc... I've gone through the...
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Re: Should Ricoh Offer a Rebate When Dealers Buy the New Smart Op Panel?
Yes that means I have a lot of time left as well but I wouldn't wish this guys work ethic on any sales manager. He is the laziest person I have probably ever managed. He is pretty much just wasting oxygen in my office. He is a straight commission employee and a pain in the a$$. We put him on straight commission and let him do what he wants in a very rural territory because we are 99.9999% sure he is going to sue us when he quits or is fired. He has a long history of lawsuits against...
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Re: I'm Past My Prime Just Like Paper
Workflow is about process and information of which paper is just an element. There are unlimited opportunities to automate process and the movement of information through a business. Even if paper disappeared tomorrow workflow would still exist. Fear not young Jedi.
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Re: I'm Past My Prime Just Like Paper
Don't rub this into us young bucks yet!! We're still moving boxes every day. The margins may not be what they were, but this industry still pays me well and damn is it exciting.
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3 Things Sales Reps Need to Do To Help Smash Their Sales In 2019
To everyone in sales, you can perform much better and become more successful, if you just learn to master with consistency the basics. Vince Lombardi , the great Green Bay Packers coach, once said that football comes down to only two things: Blocking on offense and tackling on defense, and those are the basics his teams spent 80% of their time on in practice. Many analogies have been made between sales and sports. It’s often been said the one key fundamental principle in sports is to focus...
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What Does It Mean To Sell From The Heart?
Selling From the Heart goes against everything that standard sales training teaches you. The world has changed and yet, how we sell seems to be stuck in past decades. No longer are the old-school or hard-nosed tactics working, it’s time for a change. So how do you sell in this current environment? From the heart!!! You put the needs of your clients first. You place them up on a silver business platter. You intently listen to their every word, what they need and how you can best fill it. You...
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This Week in the Copier Industry 15 Years Ago, The Second Week in January 2004
Fifteen years ago I was not blogging about our industry. Most of what you'll see below is threads from P4P'ers asking and answering questions. The Print4Pay Hotel forums offers our members the opportunity to post questions, answers, news or maybe you want to blow off some steam. If you do here's a link to our forums. Enjoy the threads from 15 years ago this week! Ricoh Demonstrates Its Dedication 1/9/049:25 AM manufacturing, distribution, use and the recycling of its products. Sustainable...
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This Week in the Copier Industry 15 Years Ago, The First Week in October 2003
Not a lot here this week, but some interesting items that included Canon Business Solutions and a duplicator that was introduced with a paper tray. Oh yes, and the question of the week was who was going buy Imagistics. Can anyone answer that? Enjoy the threads from 15 years ago this week: Off & Running! 10/1/034:02 PM Solutions U .S.A., Inc. As one company, Konica Minolta Business Solutions has: · · A projected revenue of over $1.5 billion · · Over 6,000 employees supporting more than...
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This Week in the Copier Industry 10 Years Ago, The Second Week in September 2003
I took the time to re-read and correct some of the grammar and spelling issues that plagued me from many years ago. I'm a copier sales person and not an English major. Please excuse typo's or grammar. Anyway, I must have wrote this after the Ricoh purchase of Ikon and the title "MFP Wars". After the re-read, I realized that we're still fighting the MFP Wars, whether it's the low cost per pages that are low balled or the continuing battle of A3 vs A4. Somethings never change. Enjoy the...
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3 Keys To Help Sales Professionals Unlock The Digital Business Door
Technology and sales enablement tools are not only helping sales professional's gain momentum in their marketplace, they're also changing the way they sell their services. Selling successfully in a digitally driven, highly networked and socially empowered business world takes a new mindset and skill set. Inside many sales departments there's a tug-of-war happening, a generational change and shift in sales thinking. Tenured, well-seasoned sales reps are watching tech savvy young professionals...
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This Week in the Copier Industry 15 Years Ago (Third Week of March 2004)
Can't wait for another four years! In 2023 I'll be able post twenty years of activity on this site. Can only wonder what the next four years will be like in this industry! Enjoy these awesome threads from 15 years ago this week! UPDATE - Konica Minolta 3/22/049:13 PM equipment maker said it aimed for a group operating profit of 160 billion yen ($1.5 billion) in the year ending in March 2007. Konica Minolta , created last August through the merger of precision equipment companies Konica Corp...
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This Week in the Copier Industry 15 Years Ago, The Third Week in October 2003
Crap there's a ton of threads below! From 1998-2003 many of us in the copier industry ew nothing about network printing and scanning. In addition neither did our managers and techs. The Print4Pay Hotel allowed us have a community where we could share experiences technical stuff and help meet our client expectations. Fifteen years later and all dealerships have on staff IT people and knowledgeable technicians that can handle most everything. Enjoy the threads from 15 years ago this week!
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This Week in the Copier in Industry, Third Week of November 2003
My sales month ended today, thus allowing time for our beloved bean counters the chance to close the month on the calendar end of month. don't mind and I'm kind of use to it. I figure that closing the month early gives me two end of the month chances to close some orders. Of course one is our actual close and the other is calendar end of month. December this year is a little frightening since Christmas falls on a Tuesday. Which means most will not be working on the 24th. Thus December only...
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Selling Copiers in the Eighties with Roland Tolan
Roland and I found each other about 6 weeks ago on Linkedin. Seems Roland and I have a similar background with selling copiers. We both started in the eighties. While I was on the East Coast and Roland was on the West Coast. We've never met but hoping our paths will cross soon! How did you find your way into the copier industry? In 1985, I was 23 years old. l was ready to join the sheriffs department in Los Angeles CA., my mom begged me not to do it. A friend of mine was a salesman at small...
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This Week in the Copier Industry 15 Years Ago (Second Week of February 2005)
Just a little more on the show that I'd like to share from this week. While standing at the end of our booth I was watching the reps from other companies in our section. So many peeps passed their booth and they did not say a word! No greeting, no communication, they waited for someone to speak to them first. Needless to say I'd bet dollars to doughnuts that many warm leads were lost because these reps were never taught the fine art of "hawking" while at a trade show. I was taught many years...
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This Week in the Copier Industry 10 Years Ago for the Last Week in April of 2010
Interesting about what a difference 10 years can make in an industry. Just this week Canon profits will drop 80%. Ten years ago they had posted a profit that had tripled. Ten years ago clients and sales people alike were all concerned about latent images left on copier hard drives. Enjoy these threads from ten years ago this week! Weekend Industry Notes for 4/25/10 Neal · 4/26/107:24 AM which has resulted in the opening of offices in 15 metropolitan areas in the last year - Rosetta...
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This Week in the Copier Industry 5 Years Ago (Third Week of February 2015)
It's late and the last post of the night for me. Enjoy! bid tabulation for Ricoh Toshiba Xerox.pdf Art Post · 2/21/1511:05 PM Blog Post This Week in the Copier/Office Equipment Industry 10 Years Ago Fourth Week of February 2005 Art Post · 2/21/1511:36 PM Canon and would appreciate any and Xerox6030 With P/S 2/25/05 10:23 AM Topic by Guest Does anyone know anything about The Xerox 6030 wide format copier that prints and scans and how it compares to the Ricoh 240 Ricoh MV310 2/24/05 7:28 AM...
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This Week in the Copier Industry 5 Years Ago for the Second Week of May 2015
Enjoy these threads from 15 years ago this week! Sharp Earns Business Technology Association’s Art Post · 5/12/1510:36 PM manufacturers were also presented with 2015 Channel’s Choice awards. KYOCERA Document Solutions America received the award for its Outstanding Performance as a Secondary Product Line Provider. The company also received an award in the three-way tie in the Corporate Support performance category. Tom Walsh, vice president of the Western Division for Kyocera, accepted the...
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COVID19 "Remote Working" Day One
Over the years I've spent many days working from my home office. One thing I have going for me is that my office office is much bigger than my cube! Today was a little sobering since I'm not sure when I'll be back in the office, could it be two weeks, two months or the end of the summer? All uncharted territory for most of us in office equipment sales. Today was the first day of our marching orders to work from home. However, I did have to make a trip to the office to get a few addition...
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Are Your Salespeople Good Losers? Ask Cam Newton...
"Show me a good loser, and I'll show you a loser" Vince Lombardi Well... "Here is looking at you kid! I admit I have Bronco Nation running through my blood, albeit Boise State Orange. Was I happy the Broncos won, of course. Peyton Manning, whether winning or losing is a class act. Peyton Manning and Cam Newton two phenomenal athletes at polar opposite spectrums of their careers. By now who hasn't watched the video clip of Cam walking out on the media, I laughed to myself as I watched.
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Does Your Copier Dealership Offer A Bakers Dozen?
It was the Eighties, we were in New Jersey, and I was leading the pack of six copier sales people. We were all in our twenties, single and making oodels and oodles of cash selling plain paper copiers! Station wagons, hatch backs, pickup trucks, copier guerney's, rolodex's, change for pay telephone calls, yellow page books, business street directory books, mucho phones, mucho demonstrations, delivering your own copiers, and training end users were the staple of the copier...
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This Week in the Copier/Office Equipment Industry 10 Years Ago Third Week of January 2006
It's Super Bowl Week! Denver or North Carolina? I'm picking Denver because of experience and their awesome defense. Take some time and review the threads from ten years ago. Re: NCPG gets DMAP6 Cost Boston Mike · 1/24/06 8:55 PM Worked on my end at work and home. How does one sign up for this and are Jewish Temples allowed? Thanks -=Boston Mike=- Theo's back and you are all in BIG Trouble! Reply Re: NCPG gets DMAP6 Cost Old Glory · 1/25/06 9:11 AM The...
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Selling Copiers “The Good Ole Days”
Selling Copiers “The Good Ole Days” Pac Man, Space Invaders and Donkey Kong were cool, everyone was wearing Raybans, Nike Sneakers and Members Only jackets. In 1982 I sold my first copier, I started in the...
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Value of the P4P Hotel Forum
As I sit here in my office this afternoon working away trying to close orders before everyone is gone for Thanksgiving I am reminded how thankful I am for the good things in life. Great family, Fantastic career, and great friends. I am also reminded...
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I Tried LinkedIn As A Copier Rep, It Doesn't Work!
Inside the copier industry, the generational gap conversations run rampant. Let's face it, it is tough inside the copier world. Baby boomer dealer principals aligning growth strategies with Gen Xers who in turn are leading and coaching Millennials. Meshing business philosophies, sales strategies and even marketing strategies; yes it is challenging. The opportunity for copier dealers to expand and grow their business beyond hardware in this hyper-connected, fast paced office environment is...
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This Week in the Copier/Office Equipment Industry 10 Years Ago Second Week of November 2004
Researchers claim to have found the lost city of Atlantis on the bottom of the east Mediterranean, 80 kilometers southeast of Cyprus . The Cypriot government disputes the claim, saying more evidence is needed. Fuji Xerox bets on rising...
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A Funny Thing Happened while Phone Cold Calling Today
What a day on the phones today, needed to pick it up a notch. I've got 16 or so opps that I need to move forward and most seem to be stalling out. So, what do you do? Simple, you make more phones and or stop ins. Since, I'm back...
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This History of the Fax Machine According to Art
Go ahead, you can do it, no one will see you. It's ok to hug your fax, if you still have one. Funny, just today, I was at an office and they told me about one of their principals that was still using a computer with a 3.5 floppy drive. He...
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Twelve Days of Selling "Day 7"
Who likes Mondays? Back to the grind, had to update my CRM and then sync in the AM. I had no appointments, thus the entire day was spent prospecting again. Out of the six emails that I sent on Saturday, I was able to get...
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Twelve Days of Selling "Day 2"
Mele Kalikimaka is the thing to say On a bright Hawaiian Christmas day! I heard this today while traveling to the office. I love this song and every time I hear it, I'm reminded of Clark & Ellen Griswold, and Cousin Eddie! Yesterday, yes it was Sunday saw me take about 4 hours to plan Monday and to send at least 25 emails to prospects. Believe it or not I had two replies on Sunday! Neither one was a sale, but the email served as a seed planted and some...
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Our Best Friends Name is Darby and He's a Dog!
Darby........during the Christmas of 2003 my wife brought me a little furball with a wagging tail. This little furball with the wagging tail would grow to almost 200lbs, actually he weighed 198lbs today. Heis a mix ofa Rottweiler & Mastiff with brindle coloring. I was elated and never in my life did I have a dog this large or one that tested me for love, obedience and trust. He and I enjoyed many walks, many rub downs (oh how I loved to rub him down), it...
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Selling Copiers "Bring Back the Eighties"
Tonight I caught a award show on TV titled "Golden Gods Awards 2014". On the screen was one of my favorite singers from the eighties. OMG, it was Joan Jett! At 58 years old, Joan Marie Larkin was still rocking out. Just hearing the lyrics...
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This Week in the Copier/Office Equipment Industry 10 Years Ago Second Week of October 2004
Every week I look to Wikipedia to see what was going on in the world ten years ago. Every week according to Wikipedia the War in Iraq dominates every day and every week. So, since I'm tired of reading about war, I thought I would pull something...
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Smart Copier Sales Person or Not So Smart with Lost Deals
I believe I wrote this about four years ago and at that time I never used a real CRM system. Believe me, I fought it tooth and nail, four years later, I can't operate without it. If I had once wish for a CRM program it would be that I could have...
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BTA East Grand Slam 2013 "My Top Six Likes"
Baltimore was awesome! The BTA event had excellent attendance by Office Equipment Dealers plus all of the vendors that I spoke to were in agreement that they thought the show was well attended and the quality of contacts and meetings were top...
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This Week in the Copier/Office Equipment Industry 10 Years Ago (3rd Week of January 2004)
I checked around for a few events and couldn't find much from 2004. Wish Ricoh would have had a Super Bowl Contest this year, well maybe not since the Super Bowl will be in NY and out in the cold. I guess I'm kinda hoping for the mother of...
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57 Days of Selling "Day 56" Only Hours Left Till the End
Desire, Dedication and Determination is what drives sales people to succeed. Those "3 D's of Selling" is a feeling that comes from within, it's the special drive that propels us to succeed day in and day out. You can't teach it, you can't sell it and you can't learn it. I developed that special feeling early in my life. I was adopted at the age of four. Thus, I knew at an early age that someone had given up on me. The question that kept rolling over and over was, "why, did someone give up on...
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This Week in the Copier Industry 10 Years Ago (3rd Week of January 2007)
It's been while since I posted the last one. Now that I have a little more time, I'll be back to posting this series one a week. There's a thread below titled "Who Needs 11x17?". It's been ten years now for A4 devices and I feel that most manufacturers have held back from developing advanced A4 devices. When it comes down to it, it's all about profit and the manufacturers don't want to ruin there A3 business. Come to think of it, none of the manufacturers are really killing it with A4.
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This Week in the Copier Industry 10 Years Ago (First Week of February 2007)
Just noticed on one of these threads that Ricoh Print Director has been around for ten years now! For those that don't know, Print Director is OEM'd from our friends at Print Audit. I highly recommend them. Enjoy the threads from ten years ago this week! RICOH SHOWCASES RIGHTS-MANAGED DOCUMENT 2/5/07 5:03 PM individuals and businesses use digital and paper-based information. DSS offers a complete package of products, services and support programs to our all our channels, comprising of direct...
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This Week in the Copier/Office Equipment Industry 10 Years Ago The First Week of October 2006
While I was scrolling down on this weeks threads from ten years ago, I saw the threads for the Aficio MPC2500, MP C3000, MPC3500, and MP C4500. Hard to believe that these systems are ten years old now Another old but goodie was the introduction of the variable print head for the Seri Model 25. The variable print head was actually an HP print head/cartridge that was located in the Seri Model 25. Never sold the VPPH model, however I did sell a few of the Seri Model 25, in fact I just sold a...
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Why Having A Business Plan Is A Must For A Major Account Copier Rep
These two quotes by Benjamin Franklin, one of the most influential founding fathers of the United States, have played such a pivotal role inside the sales world today. “If you fail to plan, you are planning to fail” and "By failing to prepare, you are preparing to fail." I encourage you to set aside some time and think about these two quotes as a major account copier rep. If you would like some help check out What Is You Purpose, Plan And Goal For 2017 What is your plan to grow your business...
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Selling Copiers in the Seventies with Mike Stramaglio
I think the first time I met Mike Stramaglio (CEO/President MWA Intelligence) was at some National Ricoh event when he was President of Hitachi Koki Imaging Systems. At the time, I was with Jack Carroll (former principal of Century Office Products), I did not have to chance to speak with Mike at that event but listened carefully as Mike and Jack traded off a few stories about the Minolta days. After Mike had left, I asked Jack, "who was that?". Jack then proceeded to give me the low down on...
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This Week in the Copier Industry 10 Years Ago (First Week of May 2007)
Seems ten years ago this week, I attended Rico Agenda in Dallas. Don't remember much from that trip. Thus it will probably be a decent read to view that thread below. Yikes, I had a bad link in the section for the Ricoh Agenda, working to fix that now. Points of the meeting were acquisition of Global by Xerox, the merge of Lanier & Gestetner brands for a new National Network for Ricoh. Topic Xerox 7665 v Savin 6045 copyme · 5/5/071:18 PM Just had a good account get talked into a free one...
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Cognitive Dissonance and the Paper Poverty Mindset
Have you ever considered as to why copier reps fall short of achieving their goals? In fact, it is estimated that 67% of sales professionals fail to hit individual quota. (Source: The TAS Group ) Cognitive Dissonance could be the answer as to why you are not achieving your copier sales goals. Cognitive Dissonance is the mental stress we cause ourselves by holding two conflicting beliefs simultaneously. Subconsciously, this causes us to act towards maintaining both beliefs, often resulting in...
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This Week in the Copier Industry 10 Years Ago (First Week of November 2007)
Every now and then I like to include a few tidbits about sales for everyone. Ask yourself, "what makes you unique and different?" from the other reps in your geo area. S uccess comes home to S. Jersey Copier Dealer! 11/5/074:14 PM accounts with 400 of the state's 600 school districts. But in 2004, Stewart was acquired by Global Imaging Systems. This year, Xerox bought Global, which lost the right to sell Savin. KDI "could never get authorized [to sell Savin copiers] because of Stewart,"...
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Why Did We Build a Cloud Product Before Everyone Else?
Welcome to Part 1 of our new mini-series of blog posts, “Leading in the Cloud”. Over the course of five posts, we’ll track DocuWare’s journey from a traditional on-premises software company to a market-leading cloud services company, all while staying true to our customers, partners and product vision. The first installment covers the signals we saw in the marketplace that initiated our move to the cloud – even though no one else was doing it. We Were Doing Just Fine Without the Cloud By...
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This Week in the Copier/Office Equipment Industry 10 Years Ago The First Week of November 2006
One of the more interesting threads below is from Gordon MacKay from Queensland, Australia. Gordon posted a thread in reference to his existing dealership and his past experience in the copier industry. It was awesome to re-visit this thread. Gordon, if you're still out there, shoot us a reply. That thread is here Japan's Konica Minolta 11/5/06 6:42 PM multifunctional models, especially in Europe," company director Yasuo Matsumoto told a news conference. Konica Minolta also raised its...
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A Couple of True & Not So True Humerous Copier Incidents
Copier Humor! Just a short blog I found this evening on the old blog site. Thought this would give every one a few chuckles! Funny copier stuff is a recent thread on the P4P Hotel Message Boards . Like to share a few with everyone. Young Executive A young executive was leaving the office at 6 pm when he found the CEO standing in front of a shredder with a piece of paper in hand. “Listen,” said the CEO, “this is important, and my secretary has left. Can you make this thing work? “Certainly,”...
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Selling Copiers in the Seventies with Chuck Parr
I had the opportunity to meet Chuck many years ago, thinking it was at one of the first Ricoh dealer events I attended back in the nineties. Chuck was one of the speakers and I was floored by his public speaking ability. Somewhere during those few days I made it a point to introduce myself to Chuck and thanked him for the awesome performance. How did you find your way into the copier industry? When I graduated from college in 1972 I and a lifelong childhood friend and I started a small...
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This Week in the Copier Industry 10 Years Ago (Third Week of November 2009)
Dang, it's been ten year since Canon bought OCE. Interesting that it took ten years to finally retire the OCE brand. Ten years ago I was blogging about the War for A4, I also find it interesting that the war has been going on for 10 years now, and finally people are starting to pay attention. Enjoy These awesome threads from ten years ago this week! UPDATE 3-Canon buys Dutch Oce for $1.1 bln, fights Ricoh 11/16/097:44 AM Minolta Holdings, which is in a business alliance with Oce. " Konica...