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CareAR and CBA Announce Partnership to Expand Service Experience Management (SXM ...

Art Post · 11/8/2210:35 PM

TOKYO , Nov. 8, 2022 /PRNewswire/ -- CareAR™ , a Xerox company and service experience management (SXM) market leader, today announced a partnership with Communication Business Avenue (CBA) to provide its SXM platform to enterprises in Japan and Asia-Pacific . CBA, a leading solutions integrator and call center technology service provider in Japan , has more than 900 global customers, including 400 contact center customers representing more than 40,000 call center agents worldwide. Through...

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CareAR and CBA Announce Partnership to Expand Service Experience Management (SXM ...

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