Tagged With "Software Picks"
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Re: Will outside Sales Rep's go away?
@Monte very true! Very well could be when. I will say with car buying, a friend of ours just bought a new car online - paperwork done digitally, car delivered to her house, and either a 7 or 14 day period that if she didn’t like it or want it anymore they come back and pick it up no questions asked. I often times get caught up in what “I” do and how “I” buy and not how “others” buy.
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Re: Things getting weird for Xerox Dealers
Very strange. I interact with the CRG on a regular basis and have had no indication of reduced staff, etc. I can’t comment on your issue with parts as we do not rely on xerox to send our parts, we stock and replenish out of our own warehouse. No substantial difference between xerox parts on b/o than Canon or HP. Not nearly as bad as Ricoh. We dropped the ricoh product years ago as we couldn’t handle the constant toner b/o issues. Parts I can somewhat understand, but toner? Hope that your...
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Re: Things to Think About!
So, I'm browsing through the new Readers Digest (okay, old fashioned yes, what can I say?!) this weekend, and lo and behold that very advice about the GPS and remote and the texting and the pin was in it. The story is called "How to Find Anything." This brings up a bigger rant, and if you'll bear with me a second.... I'm getting very tired of Internet foolishness getting passed along as actual truth by legitimate media who no longer bother to take the time to validate their stories. Whatever...
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Re: MFP Refurbishing & Recycling
When we have a client that asks us to dispose of a printer/MFP, I know we have our delivery driver pick up the device to properly dispose of it, but I have no idea what happens from there.
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Re: At the end of term, who pays to ship the copier back to the leasing company?
When we decline to return a copier at our cost due to a competitor not doing this at their expense, we do suggest to our former customer two moving companies they can call to pick up the equipment. Of course, we will keep in polite contact over the next few years, as we known when the lease will expire next time.
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Re: New Samsung 11 x 17" Colour MFPs due Oct 01 USA
Is there anybody who is going to pick up this line or may already have the Samsung line that would give us some input on what it's like to work with Samsung? Would it be worth having as a second line?
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Re: MP201
They do keep on truckin', I'll give you that. With the big push to MPS, however, customers are looking to move to more of a distributed printing model instead of centralizing on a few big MFP's. Additionally, MPS has forced everyone to learn how to service HP devices if they didn't already, & anyone can pick up faster HP A4 desktops from Tech Data, & the CPP will be very comparable. I love having Lexmark to fill this whole that Ricoh has left. For the same price as the Ricoh, I can...
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Re: What are some good talk tracks for Non-Xerox users?
For starters, everyone is happy to say they are happy with their current provider to get you off the phone! Believe nothing of what you hear and half of what you see is something my father always said, doesn't make much sense but he always said it! Selling today is a lot more complicated than years ago. When I started, you would whip out the yellow pages, pick a type of business and just start making cold calls. The pitch was simple something to effect "Hi this is so and so, and I'm calling...
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Re: For all Replublicans, or Indies
Unfortunately the left wing media is doing its best to pick the republican candidates and stear the direction of the republicans their way once again. If this is the best field of candidates we can come up with we are doomed.
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Re: For all Replublicans, or Indies
The difference between Perry's 20% flat tax and Cain's 9-9-9 is that Perry's plan does not include a consumption tax (nat'l sales tax). I haven't been comfortable with the fact that Cain's plan would have even the poorest paying a 9% national sales tax on top of their state sales tax. My view of Perry is that he would be capable and is genuinely fiscally and socially conservative. He gets a bad rap for some of what he has had to do regarding illegal immigration but unless you live in a...
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Re: never cold call again
I've never read it, I'm a believer in cold calling, don't do it as often but will still pick and choose my places. Anyone else?
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Re: there is no end in sight to Sharp’s crisis.
(Really short version) Once upon a time...back in the day a dealer could get an exclusive for a market. Then dealers figured out that it was a good idea to have two vendors and Mfg's stopped offering exclusives. The solution, open direct operations that can never pick up another line. Here we are today. .... The End...
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Re: Are you a Data Miner?
I would be careful doing email blasts because they can be looked like they are spam and you will be tracked down and fined if not worse. They are unsolicited advertising. I am not sure what the laws are in Canada but I have known people in the US for getting in trouble for doing this same thing when they were called out on it. There have been many studies on this topic and it has a very very low rate of return. Just look you sent 700 emails with only one small 20ppm unit sold. Most people do...
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Re: Konica Minolta Embedded Tour
Art, very interesting. One thing i can't pick is the accent! where was this done and where is this product currently available? Thanks in advance.
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Re: 100 calls a day, 240 minutes talk time a day, 4 opps per day
You old employer will not be able to completely stop you from making a living in your field. In fact the more restrictive the non compete is the less likely a Judge will be inclined to honor it. Can you post the non compete agreement (just sanitize the names on it). I have heard of a Judge who allowed the ex employer to pick a very limited area (NOT New England, but maybe Boston proper) this leaves many other territories available for a Sales Rep to work. Or another Judge told the ex...
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Re: 100 calls a day, 240 minutes talk time a day, 4 opps per day
I re read this and if Art hadn't have posted this I would have ripped it to shreds. So here is my new and improved toned down sophisticated paragraph by paragraph interpretation of this. That is how it works. New Sales Managers increase activity requirements when there in't enough. So your on the phone 4 hours a day. So don't miss the goals. Tip recommend the sales manager stay with you after hours until maybe 9 or 10 pm 3 times per week to coach you and help you get better, in an email with...
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Re: 3850 & Camera Ready Art
From: JasonR Sent: 10/11/2002 7:32 AM Remember that even Ricoh is saying that the 3850 is BUSINESS color, as such there is no way this machine can be used for "real" proofing. A lot of people throw around the word proofing when they mean "prints we can do before we show this to the customer" or "prints shown to the customer with an understanding this isn't a "press proof". I'm glad to hear the 3850 output looks good, and for "camera ready art" while it isn't the machine I would pick, I'm...
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Re: Ikon Press Release iR 105+
Press Release Source: IKON Office Solutions, Inc. IKON Expands Production Color Offering With Canon CLC 3900 High-speed, High-quality Color Copier/printer Sets New Standard in Price-performance Monday October 7, 10:38 am ET VALLEY FORGE, Pa.--(BUSINESS WIRE)--Oct. 7, 2002-- IKON Office Solutions, Inc. (NYSE:IKN - News) today announced availability of the Canon CLC 3900 copier/printer, targeting the growing number of businesses that require color in their daily document workflow. This...
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Re: Paper Insertion from MAC OS 10.2 Jaguar
From: Lee Rummage (leerum@rjyoung.com) Date: Thursday, March 06, 2003 10:22 PM From the Document Server you would be able to create chapters and insert blank sheets in between. On the 1060, you can define 20 of them, probably the same on the 1045. I'm not a Mac person, but in MS Office (Windows) I know I could set it up from page setup and pick the trays for each section, etc. Depending on what application your client is using you might be able to do the same thing. Anybody know how many...
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Re: Frustrated with Inventory Levels?
That's one reason we took on Canon. We can have the machine in 48hrs or less from the Dallas warehouse, or we can drive there and pick it uup same day if needed. Ricoh screwed all the people in Texas when they closed the Dallas warehouse. We used to get stuff in about 2 days or less and could drive to pick it up if we needed. Now with our stuff coming from Tennesse, we wait at least 4-5 days for shipping.
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Re: HP Dealers?
Very similar to what we have taken on. Our inside sales team goes after the aftermarket business. We pick up additional revenue and more importantly anchor in to accounts as more of a single source. Do not try to sell them, unless we find an opportunity for several which would afford us price support. Otherwise, the good old www.cdw.com is tough to beat.
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Re: MLP36n Print Drivers
I tried all these tricks to get the software to recognize the envelope tray, but to no avail. There is a glitch between the software and the printer. Ricoh's suggestion was to bypass the envelope wizard, and have customer type out addresses in Word, and then print to the envelope. You know as well as I do that if a customer can't go to the wizard, their not going to do the extra steps to print to an envelope, they'll just go to another printer. We ended up having to pick up the printer and...
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Re: Sales Tips
The very first rule about selling anything is you have to believe in what you are selling. How many sales people do you meet and you know straight away that they don't believe in what they are selling because you can feel it when people are lying to you. I have quite often got that feeling from used car sales people because they often know they are selling you something that you will be having trouble with later. Most of the time people sell cars because they are having trouble with them or...
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Re: Ricoh Rumor!! New Strategy?
This seems to be a pretty good box but I have seen some problems. First of all if you have the Muratec machine, make sure you don't forget to put the Muratec sticker over the Samsung label!!! LOL One pain in the ass thing is having to tell the machine what size paper is in the tray whenever you refill the tray or load the bypass. I can understand and accept having to set the bypass size but not the main trays!!! Kinda stooooopid if you ask me. Also you can't recieve faxes in 11" and 14". You...
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Re: Ricoh Rumor!! New Strategy?
We have a half dozen or so in the field, no complaints here, I did watch a customer send a print job of a 100 page booklet and there was no pause. Is this just happening with copies? If so, it could be a memory issue. The machine that I spoke about had the memory upgrade installed before we put it in the field. That may be the issue. Let me know what you come up with.
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Re: RBS Continues to Dump Machines & Make Dealers Look Bad!
Art, while I know it's frustrating to have to run up against these types the one thing that is obvious in this is that you are the professional and you know as well as I do that in the long run you'll be there to pick up the pieces and the customer will be more loyal and less willing in the future to deal with the types exhibited here.
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Re: Sales Tips
1. Pick favorites Personalize your product selection by picking favorites. Tell each seller to find one or two items that they like and then promote those enthusiastically. "This gift wrap is my favorite."
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Re: Service Agreements and "Free" Copies
Here's my thinking and I should have elaborated a little more and should have been more detailed. 1000 pages per month @ .05 profit per page = $50, minus cost of giving away 500 @ .05 = $25, net profit (based on .10) is $25 per month, per machine. Yeah, I goofed! However, I also though of this. With monthly billing or quarterly billing to add a monthly service charge of $25 (for processing paperwork, meter reads etc,), if this can be done you are back up to $50 per unit. The whole idea is to...
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Re: Sales Tips
WHAT IS OUTSTANDING SERVICE? To answer this question, we contacted their salespeople--more than 300 of them--and asked the following question: "What steps do you take to ensure that your clients receive outstanding service?" Before reading any further, take a sheet of paper and list 10 ways in which you or your salespeople are servicing your accounts. Then, compare your answers to the following list. 1. Discuss job with client and gather specs. 2. Prepare and submit quote. 3. Pick up...
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Re: Gas Price Check
I know it doesn't make you feel any better, but Kentucky and Illinois are around $3.16. Someone sent me an email the other day about saving at the pump. I have attached it here, and hope it helps others. Helpful Tips on Pumping Gas (Good information) I don't know what you guys are paying for gasoline.... but here in California we are also paying higher, up to $3.50 per gallon. But my line of work is in petroleum for about 31 years now, so here are some tricks to get more of your money's...
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Re: Ricoh Catalog on your company website
Some of you might remember that awhile back, I asked everyone how they went about getting a Ricoh Product Catalog of some kind on their website. The only answers I got were “link to the www.ricoh-usa.com site” or “Structured Web.” Neither answer was acceptable to me. We had done the Structured Web approach and the catalog was never anything close to current. The ricoh-usa link also linked our customers/prospects to every Ricoh competitor in our territory when they clicked on the “Sales and...
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Re: How many prospects are in your territory?
Mine contains 17 counties, but I look at where the numbers are. I can't possibly call all territories in a given month, so I do both cold calling, and mass mailings. The majority of my sales are coming within a 5 county area, which is where I spend most of my time. Its when sales are off that I will branch out into the other areas to try and peak some interest. In my opinion, when you don't have your name and face in front of the customer yet, you will have to knock on alot of doors, so...
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Re: Gas Price Check
Western Kentucky is also $3.65, but diesel is $4.49. I can't seem to go to the grocery to pick up a few items without spending $50 anymore.
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Re: TCRU and the MP9000, et.al.
We have a customer in the UK. A 24 hour print room. They love the TCRU. Parts are left on site. The fit them then we go and check the machine and rebulit units. Webs running out marks on fusers etc all dealt with asap. Even pm's Like many print rooms either swap or empty the waste toner everyone wins. The print room opeatives who perform the changes are experienced and do speak to the Engineers for advice. But it has reducded down time and tieing up a engineer to racing over to meet a...
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Re: Sales Tips
Don’t try to sell the Operator: be polite yet respectfully persistent while finding who the right person to speak with is. Get an internal transfer: the number will come through as an internal transfer and the person will pick up. Offer to call back: ask when is convenient for them. Random names: type in a couple of letters, wait for the system to come back; the system will supply other names and their extensions. Department directories: listen for all menu choices as other departments...
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Re: Email from Canon P4P'er "Ricoh Direct Pricing"
I personally don't see this to be very believeable. Financially it doesn't make sense to destroy Ricoh's independent community which if you read this, every independent selling RFG would immediately drop them and pick up another manufacturer (we have already). If they went forward with this they would know that they would immediately loose a large percentage of their distribution and more importantly of that percentage it is the most with decent margins, as we all know that IKON/RBS and not...
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Re: Gas Price Check
Art, you've got it. Plus factor in the substantially increased mortality risk driving 100,000 miles in a 50mpg vehicle versus a 20mpg vehicle. We mask that by showing crash ratings based on the fiction that a tiny car will always hit or be hit by a similar tiny car. That's how you can have 5 star crash ratings for the Smart Car and 3 star crash ratings for Hummer H2's, by pretending that all collisions will involve a similar sized vehicle. You can probably pick up 2mpg with just the...
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Re: Greg Brown
What shame……………………… Like most of us I never met Greg but I valued is input. We should do something to remember Greg. How about this; Members submit their success stories here at the hotel. On Feb. 1st 2005 the managers or a committee review the success stories and pick the best 5 or so. Then members vote on which story is the best (not necessarily $$ wise) and then on February 14th of 2005 the votes are tallied and we award the Gregory Brown Memorial Achievement Award. We could make up a...
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Re: 2232/38 series productivity!
If you want to beat an IR C3200 with the Ricoh, simply pick a sample file that has a solid blue or purple background and have them automatic duplex the prints. The Canon will leave little white specs on the second side of the print. Also, have them do a photo original off of the glass. The Canon does not have a good scan quality off of the glass. Good selling!
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Re: Printing Seperator Pages 101
Here is pcl code that will allow you to pick a tray for the .sep page Feed Source ASCII ------------------ ------------ Auto Select <esc>&l7H Tray 1 - <esc>&l8H Tray 2 - <esc>&l1H Tray 3 - <esc>&l4H Bypass - <esc>&l2H Default - <esc>&l0H Compressed - <esc>&k2S Landscape - <esc>&l1O Reset to Default - <esc>E
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Re: CL 3000 connection
Load the print driver to LPT1. Then check the printer config page and see if USB is turned on. Reboot the computer and XP should pick it up.
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Re: What's New MPC 4000/5000
It reminds me of a sign I once saw above the door of auto repair shop I went many years ago. it read: Quality Service Price - Pick two of the three
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Re: Panasonic Dumps Dealers, Keeps all but a handful!!!!
FWIW, we haven't been a pandealer for many years now, and can still order parts, anything we want.. . . from MSC. What is MSC? I just got off the phone with Scott, my (former) sales rep. Apparently Panasonic cut 15,000 jobs nationwide (last day is end of February), and dumped all but the top handful of dealers. Those employees who lost their jobs can re-apply, but the "new" positions will be far fewer. Here's what I know so far: -If you have an existing Parts account, you'll keep it. Whew.
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Re: Another Ricoh Direct Give Away
We can't compete on price at all, agreed! We need to pick and choose our battles
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Re: Super Bowl Poll!
lol, good, same with the GIANTS, but if you had to pick, who would you pick ?
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Re: ARE YOU GOING TO THE SHOW???
Also we need to pick a day. I vote for Monday 3/8 and kick off the week with some good friends. -=Mike=-
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Re: Duplicator and sorting ideas
I don't know where you got the idea that presses had more down time. I personally don't think I would suggest that in a conversation with a printer. I also wouldn't suggest that your quality is better because it's not. A press also can run any color anytime without a $1,000 cylinder requirement for each color. They also have less registration issues than we do. Keep in mind that a press could be $30,000 or $300,000 or $1,000,000 plus so it kind of depends on what type of press you are being...
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Re: Canon Marketing to Sell 3D Systems Printers in Japan
wow! My guess is it's just pretty much a matter of time before the likes or Ricoh, Xerox and KM pick up on this, and why not, it's right up our alley for serviced and maintenance.