Tagged With "Canon Ricoh"
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Re: 57 Days of Selling "Day 44"
Love it Art! I had a day of running around with a networking luncheon followed by a training for a new device that I sold earlier in the month and stole from Sharp. I was extremely late to the party with this deal but they already had a canon that was very old and decided they wanted another canon and on top of that wanted someone to deal with local over Sharp and Ricoh direct. Then I was walking into the grocery store on the way home and got a call from a person I quoted a machine to about...
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Re: Top Ten Copier & MFP Quotes for November 2016
What’s happened to our membership? I didn’t opt out! Sue at Copy-Fax
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Re: 57 Days of Selling "Day 49"
Good Luck Art Still holding on to that $20 bucks!!!! Thank you, Have a Great Day! Thomas Koenig District Business Manager Dealer Division - Northeast Region RICOH USA, INC. 5 Dedrick Place West Caldwell, NJ 07006 Cell: 570-439-2864 Thomas.Koenig@ricoh-usa.com
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Re: 57 Days of Selling "Day 55" The Last Two Days
Good Luck Art I still got that $20 bill riding on you!!! Thank you, Have a Great Day! Thomas Koenig District Business Manager Dealer Division - Northeast Region RICOH USA, INC. 5 Dedrick Place West Caldwell, NJ 07006 Cell: 570-439-2864 Thomas.Koenig@ricoh-usa.com
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Re: 57 Days of Selling "Day 55" The Last Two Days
Wish I had a few that I could give. The stocking is empty!! Thank you, Have a Great Day! Thomas Koenig District Business Manager Dealer Division - Northeast Region RICOH USA, INC. 5 Dedrick Place West Caldwell, NJ 07006 Cell: 570-439-2864 Thomas.Koenig@ricoh-usa.com
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Re: Samsung Copier Million Page Test "A Tree Massacre"
Art, I think Samsung needed to do this test to shut the mouths of the critics. Now anyone who wonders or asks if the Samsungs are reliable will get a link to this test. My Service guys tell me that the Samsungs have been working well! And the new MX series with the Android (OS) Tablet has been very cool. That wish list item that you asked Ricoh for has already been delivered by Samsung! I have just worked with a 3rd party tech company to get the first non-Samsung Android App ported to the...
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Re: Samsung Copier Million Page Test "A Tree Massacre"
Seems my Blog about the million page test was not that well received with Samsung. They complained to ENX Magazine who then pulled the blog off their site. Whatever happened to FREE Press? They were not happy that I pointed out that they used "x" amount of tree's for a 1980's type test! Since Samsung spends money with ENX, ENX pulled the blogs and is not posting any of my latest stuff. You know what, as far as I'm concerned we here this finance stuff about Sharp, Toshiba and none of the...
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Re: Are Copier Sales Reps Asking the Right Questions
As you said, this blog wasn't meant to cover all the bases but your comments about brand loyalty and brand/service provider loyalty are only true if the decision maker has been the same for each decision. If you aren't talking to the owner, you may be talking to a totally different person than the one that made past decisions. You need to know that before you decide whether to pack your bags and walk away. Also, in a leased equipment environment, the decision to stay with the same brand and...
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Re: Copier Parts & Accessories China Tariff Starts in 9 Working Days
You can call it whatever you want tariff/ tax but if your cost of goods increases by up to 10% this fall solely due to actions by the Trump Administration we will see if you feel the same by Jan 2019. You seem a bit naive in thinking that a tariff is not a tax. I am sure Ricoh will not share you opinion on selling less new equipment in favor of used gear.
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Re: Copier Parts & Accessories China Tariff Starts in 9 Working Days
Trump is doing the right thing. As far as Ricoh is concerned, I couldn't care less of their opinion. It's all about putting food on the table for our families.
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Re: Copier Parts & Accessories China Tariff Starts in 9 Working Days
I, for one, don't care much what Ricoh thinks about my selling options. Tariffs also have a way of redirecting business decisions. China may sease to be a viable place for manufacturing. No manufacturer has 100% of their maunfacturing being done in China. No matter what, the effect of any tariffs will be watered down by whatever manufacturing that is being done elsewhere. I would really love to see something that tells what % of manufacturing is being done in China broken down by...
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Re: New Ricoh MP C501SP "A4 or A3 or a New Hybrid MFP?"
Here's the 355ci Here's the Ricoh MP C501SP
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Re: A Few Copier Vignettes from the Late Eighties & Nineties
Art, You and I are from similar professional backgrounds and times. We started in 1980 selling Sharp and Juki typewriters. Everything sold near MSRP. Then the fax boom came and we caught that wave perfectly. We sold Ricoh thermal faxes for full list ($2995.00). The only issue was cash flow; we sold them faster than we could order and purchase them. Copier Maintenance agreements went from .022 up to .035 and did not include drums, developer, toner, fuser rollers or lamps! Also, like your...
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Re: A Few Copier Vignettes from the Late Eighties & Nineties
Yup we have the same issues with cash flow. It was a great problem to have. The Hunt for Red October was a great book, even found the movie awesome too! Ty for the comment, we should connect for lunch one day
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Re: The A4 Challenge or Opportunity
Does Ricoh have an A4 that will shift sort or rotate sort?
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Re: The A4 Challenge or Opportunity
The Ricoh color A4 devices have a one bin tray, they may do what you are looking for.
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Re: The A4 Challenge or Opportunity
No, they do not The one bin is only an extra output tray, originally ment for seperating faxes
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Re: 6 Tips on How to Sell More Without Really Trying
Nie ma mnie w pracy do 2014-02-18. Dear sender, Thank you for your email. I am out of the office, I will respond to your email on my return Reagrds, Anna Uwaga: To jest odpowiedź automatyczna na wiadomość od użytkownika "Post By Art Post: 6 Tips on How to Sell More Without Really Trying" wysłano 2014-02-01 22:03:17. To jest jedyne powiadomienie, które nadawca wiadomości otrzyma od tej osoby w czasie jej nieobecności. Mając na uwadze ochronę zasobów naturalnych i zmniejszenie emisji CO2,...
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Re: Best Black & White MFP for 10k/month yeild. Suggestions?
First is this your actual reply to the account looking at thoseToshiba products listed (455 & 305)? If yes and they have a great history with the Toshiba product, telling them there a "bottom dweller" would make anyone think that you're only wanting to sell them what YOU'RE offering. The models they requested are older models of Toshiba and who knows if they've worked well for them or not. Also if you research the Okidata product, most of their MFP's are based on the Toshiba platform now...
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Re: Best Black & White MFP for 10k/month yeild. Suggestions?
Actually, I did not mention that I am offering any equipment to them. I'm not even sure where they are located, I'm not looking to sell them, All of the recent MFP's that I've seen at the shows have pretty much the same GUI> I do remember something about a more robust partnering with Toshiba/
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Re: Best Black & White MFP for 10k/month yeild. Suggestions?
FYI: Toshiba, overall, is in the top ten for R&D Spend-to-Sales ratios. "Bottom dweller" really is not a fair use of words. With any device manufacturer, product is only as good as its dealer support. Get references if need be. RE: maintenance; The asker is talking B&W devices not color. Regardless, get the maintenance. Fewer spikes in copy quality or hardware issues because you'll make that phone call to fix rather than putting up with poor copy quality, etc. for fear of how much it...
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Re: Best Black & White MFP for 10k/month yeild. Suggestions?
TimB: Thanx for the comment! I believe you with the top ten in R & D for Spend to Sales ratios, but I don't R & D being conducted for copiers not like Canon, Xerox, KonicaMInolta & Xerox. If it walks like a duck, quacks like a duck then it must be a duck. Toshiba's market share over the last ten years in the US has always been at or near the bottom of the pack, thus they are cellar dwellers, bottom feeders, in the US market. You are correct with the MA, they were not asking for...
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Re: Best Black & White MFP for 10k/month yeild. Suggestions?
Art, I like your general guidance to the initial poster, and I won't grade your writing since this isn't an English class. In regard to this brief post conversation, I think honesty is the best policy with customers and with ourselves. Yes Tim, they probably are in the top ten. However, the customer was asking which is the best. By rankings in the market place, the top seven do not include Toshiba. They fall within the bottom 7% of market share for shipments and the bottom 8.6% for market...
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Re: Best Black & White MFP for 10k/month yeild. Suggestions?
thanx for nor grading my English!!! most threads are done at night and I'll admit, I'm much better at selling than writing.
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Re: Smart Scanning with Scan2Cloud Apps
Hey Art, Good post. I didn't know too much about DocuShare so I'm glad I could read about it. I think Canon products deserve a mention. The imageRUNNER ADVANCE line allows you to directly scan to/print from Google Docs and Microsoft Exchange. This is a free feature. Larger imageRUNNER ADVANCE units allow you to scan directly into Microsoft Word and Powerpoint (again free), and if you add the Universal Send Advance/Security Feature Set you can create PDFs with OCR, annotations and...
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Re: Smart Scanning with Scan2Cloud Apps
Ricoh will have their ICE version soon, will try to write more on that. I've found over time that most apps from the manufacturers are so so at best and developing a direct relationship with companies like UDOCX and Print Audit is more beneficial to the end user and to the dealer that is selling the solution. Thanx for the comment!!!
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Re: My Top 5 Secrets About Using Linkedin for Prospecting
Art One of your better articles!! Short, sweet, to the point and should be helpful to most reps. Thank You Have a Great Day Tom Koenig Sr. District Business Manager Northeast Region - Dealer Sales Division Ricoh Americas Corporation 5 Dedrick Place West Caldwell NJ 07006 cell - 570-439-2864 thomas.koenig@ricoh-usa.com
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Re: HP & Sharp "What is Canon Thinking"
Sharp is much more desperate than Canon. Whatever the deal, I'm sure it was beyond anything a financially secure company like Canon would consider.
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Re: HP & Sharp "What is Canon Thinking"
I don't think that anyone who bought an Edgeline, or further back the HP rebadged Konica MFD's, will be keen to give HP another go.
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Re: Does anyone have a clue as to how the CPC billing model started in the first place?
What came next with some dealers in the Oz market, was a guarantee that the client's copy costs would not rise annually, above a maximum of 10% which most clients would agree to. Or that it would only rise by the CPI, which these days is a joke of a deal, as it is only around 2%. But some now guarantee to hold the pricing for the term of the rental agreement, which at 5 years is just down right stupid.This has now become a lot more prevalent, as weak salesmen sell (if you can call it...
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Re: Does anyone have a clue as to how the CPC billing model started in the first place?
Wallingford Thanx for this! From your thread I can tell we all have most of the same issues. Anyone else care to help with their first experience with CPC?
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Re: Does anyone have a clue as to how the CPC billing model started in the first place?
I've only been around 9 years, but when I first started, we were selling the old Ricoh AP3800CMF (A3 color printer w/ a scanner kit attached to make it an MFP) since the 1224c/1232c was such a bust. In our Service Agreements, black toner was included in the CPP, but color toner was billable. When trying to get those customers to upgrade to the 2238c, I would create a cost per page analysis (since toner was included in our CPP for the 2238c) and had several furious customers who thought we...
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Re: Does anyone have a clue as to how the CPC billing model started in the first place?
I remember it well and at ComDoc, in the early 80's we sometimes put the offer out there without it being a formal price plan. I think the customer realized that a lot of the toner they purchased and stocked was useless at end of the machines life. It was like a primer with a customer who had that and TCO on their mind, it was a way to close them. Equally, I remember taking it one step further in the early 90's with copy management - the first all inclusive (hardware, service, supplies)...
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Re: Does anyone have a clue as to how the CPC billing model started in the first place?
I remember a plan that didn't really take hold but it was a plan like the one John talked about and all accessories were proposed in the form of copies...you want a finisher, just commit to 10,000 additional copies per month. The CPC rate had an equipment portion attached to it so more clicks funded more equipment. If the CPC was normal plus .003, 10,000 clicks added $30/month which would fund $1,500 additional. Some customers that weren't willing to pay $1,500 would agree to 10,000 more...
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Re: Does anyone have a clue as to how the CPC billing model started in the first place?
Wow! These are some awesome stories, I'm sure there are many more out there from some of our veterans, would love to read more.
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Re: This Week in the Copier/Office Equipment Industry 10 Years Ago Last Week of February 2004)
I am out of the office until 03/03/2014. I will be out of the office from 21st of February until the 3rd of March with limited ability to check my e-mails. For immediate assistance, please contact Jason Trinder at jason.trinder@ricoh.co.uk or 02920 642590. Regards, Lloyd Davies Note: This is an automated response to your message "Post By Art Post: This Week in the Copier/Office Equipment Industry ..." sent on 23/02/2014 21:49:08. This is the only notification you will receive while this...
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Re: Managing Print Costs for Wide Format Ink Plotters
For all Premium Members here is the link in the "clips" section of this web site to access the document https://www.p4photel.com/clip/u...ttersvsledsystemsxls
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Re: Ten Things You Need to Know Before You Lease or Buy a Ricoh MP 501SP or MP 601SP
I suggest calling your local Ricoh Dealer (not direct), because dealers can offer better service, better support and they support your local economy. I am sure that varies with location.
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Re: Will H.P. Uber the Imaging Channel
This is a great article! One point that I disagree on is that HP will be entering the SMB market with this acquisition. What's the point? Dealers own the SMB market, and most dealers will sell whatever their customers already have. Where HP has the advantage is going into their national and global accounts where they dominate with MPS contracts on A4 devices. Finally, they can go back to the banks/governments/etc and kick out the Canon/Ricoh/Xerox A3 devices that are in there. And because HP...
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Re: Top 19 Old Copier Manufacturers that FADED Away
curious that nobody mentioned Kodak. I was working for Danka when they acquired Kodak. It created a mess but the equipment was solid.
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Re: Top 19 Old Copier Manufacturers that FADED Away
I remember Kodak well, especially the EktaPrint, here's a cool link I found for the press release https://www.nytimes.com/1984/0...ktaprint-copier.html
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Re: When your Deliverable doesn’t excite your Customers’ then it’s time to Innovate or even change that Deliverable.
Special thanx to Ray for letting us post this blog today Water, what's wrong with water? There is still growth in print, just not in the SMB or Enterprise markets. I'm in the trenches every day and you're correct. There's no more excitement with mfps. They all do the same thing, they are all reliable and when push comes to shove, all we are doing is stealing clients from each other. Growth for companies like Ricoh, Konic a Minolta, Canon and Kyo could be robotics. Robotics could mirror the...
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Re: This Week in the Copier Industry 15 Years Ago, The First Week in April 2008
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Re: This Week in the Copier Industry 15 Years Ago, The Last Week of February 2003
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Re: Top Ten Copier & Imaging Industry Predictions for 2018
11a. For 2018 the total A4/A3 print volume (compared to 2017) will reduce with 10% 11b. For the coming 10 years the total A4/A3 print volume will reduce with 10% per year and will (in 2027) only be 35% of the current volume
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Re: Three Ways to Protect Your Ricoh Wide Format Plotters
Most Ricoh wide format devices have a built in dehumidifier. The switch is on the side.