Tagged With "Chief Information Officer Saby Waraich"
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Re: CBS NEWS REPORT ON COPIER SECURITY
On all current Toshiba copiers with HDD, 128 Bit AES Encryption is offered standard but it has to be turned on by a Service Code. The cost is that it somewhat slows down the copier's performance. In my experience, 128 Bit is rarely turned on when I inform the customer of the trade off. Maybe I should just turn it on in the future and not tell the customer. The optional DataOverwrite kit is very rarely purchased by small Commerical customers but often by Gov't & Schools.
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Re: CBS NEWS REPORT ON COPIER SECURITY
Simply handing over a copier's HDD removes the OS within the copier making it unuseable. Plus there is some labour to remove the HDD and reload the firmware onto it. At least $200 - $300.00 total vs turning on 128 Bit AES Encryption at the start - Free. Going forward, we format the HDD on all of our own brand copiers we remove. For competitors brands, where we do not know the Service Codes, we can only inform the customer of the risks.
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Re: Toner Save Software to Get MPS CPCs Down
heard of it...Xerox, partners...but I have not actually seen it... NewfieldIT out of London developed a software...I am still looking at it. But, why anyone wouldn't simply install it as part of their overall MpS is beyond me, if it works. Oh, and no need to inform the client - it should reduce the provider's cost...not the client's. Nothing wrong with that either... g
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Re: HDD Wiping/Reformatting
Jason, You are absolutely right, it isn't the responsibility of the new dealer to wipe the Hard Drives of the old Dealers MFDs. And if it is a line that your dealership does not carry you couldn't restore it to working order after you did wipe the Hard Drives. Which would cause them more problems and cost if they return it ti their leasing company in non working order. But if you want to add value you do have the discussion with the new client and inform and advise them of their options. I...
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Re: Over Holding On MFP Lease Costs Unnecessary Dollars
I think front line service techs would like nothing more than to get the "old junk" out of the field. It is probably the number crunchers that aren't willing to shut these people off because of the lost revenue. Last summer all the sales reps were given a list of old equipment still on contract and told to inform the customer that their agreements would soon be cancelled which we did. Then the company decided to look at the bottom line and recanted. Now us salereps all look like smucks just...
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Re: Panasonic Dumps Dealers, Keeps all but a handful!!!!
What is the difference between Authorized Dealer and Authorized Reseller? Will you have to go through Nuworld for parts or will you still be able to get parts direct from Panasonic? Will you still have access to the full line? I dunno. Nobody at Panasonic would return my calls yesterday (surprise, surprise). If I don't get to keep my parts account I'm going to be pissed. I really dislike NuWorld; they've screwed up almost every order I've placed with them, and their pricing seems to be based...
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Re: Competitive Info needed Lexmark XM1145
The XM1145 is a shade over $0.02 per click in a m/a contract. If the customer is doing over 2,500 clicks per month the machine has no chance in a competitive deal unless the consumer buys non-OEM toner and just does a parts and labor only service contract w/out consumables for about $200/yr. Customer is rarely educated enough to know to do this and a salesperson moving such a small box rarely cares enough to inform the customer on how to make the XM1150 a cost-effective option.
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Re: Network Charges?
We have started to charge a monthly fee where the customer can pay for our "extra" IT/SE services or they can buy blocks of time. At the end of a deal, when we are signing paperwork, we inform the customer that we will install everything (including softwares) at no charge, but that we suggest they purchase a monthly contract in case something happens months or years down the line. This is in addition to our normal maintenance contract, which we make sure the customer knows is for the...
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Re: CL400dn
The drum seems fine, the image transfers fine, it wouldn't seem to be a pre-fusing image problem, unless it was a bad batch of toner. Corporate is taking over, I'll inform you of the results. Yes, it is OEM toner. A trained tech is working on it and has been in contact continuously with Ricoh on this.
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Re: Aficio 3045 user quotas
Hello again, last update from client is that system is still working without any problem for the past week. Seems that PCL 5 has solved the problem. I am still waitng for s solution for the PCL 6 and RPCS drivers from Ricoh. Will inform you as soon as any news turns up
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Re: Ricoh Aficio League gone Savin...
What can I say, it's correct for our dealership. Suggest you contact the Aficio League and inform them they have the wrong site associated with your dealership. customerservice@madisonpg.com
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Re: US Communities
It is up to your GEM MASM to inform you of this. If you don't know about it, it is probably because he hasn't gotten to you yet or he is trying desperately to get an audience with the powers in your company and they won't give him the time of day. Regarding the Contract Dates...you will notice that the contract was for an initial 3 years with 2 one year renewal options which can take it to 2007. If it doesn't get renewed it will be due to the lack of participation but I just learned of it 6...
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Re: Escalating Maintenance Agreements
I think having a business conversation with a customer or prospective customer is a better way of going about things than burying a clause in a contract, hoping they don't notice it & then fielding phone calls & emails from upset customers every year when their costs unexpectedly increase. The younger generation of decision-makers are looking for business partners, not vendors, & partnerships are a two way street. Some buyers may not appreciate this way of thinking, but I would...
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Green House Data to Complete Phase 3 Data Center Expansion in Cheyenne Facility
CHEYENNE, Wyo., Dec. 04, 2018 (GLOBE NEWSWIRE) -- Green House Data, a leader in platform-agnostic managed IT infrastructure solutions including cloud hosting, colocation, and disaster recovery, has announced it will complete the Phase 3 expansion of its Cheyenne, Wyoming data center and headquarters by adding two new data center floors for a combined 7,500 square feet of white space that will meet ongoing demand for cloud services and colocated equipment. “The market has responded...
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Hyland Named 2019 KLAS Category Leader for Document Management & Imaging
CLEVELAND , Jan. 31, 2019 /PRNewswire/ -- In the 2019 Best in KLAS: Software & Services report , Hyland Healthcare 's enterprise information platform, OnBase , earned a top ranking as 2019 category leader for document management and imaging . The report is based on more than 30,000 interviews conducted by KLAS with health systems and payers. "Category Leaders are committed to providing the very best technology, service, and guidance to providers and payers. The Category Leader award...
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K12 Inc. Appoints James Rhyu as President – Corporate Strategy, Marketing, and Technology and ...
HERNDON, Va.--(BUSINESS WIRE)--Apr 8, 2020-- K12 Inc. (NYSE: LRN), one of the nation’s preeminent tech-enabled education companies and a premier provider of career readiness education services—today announced a new organization to be led by James Rhyu and simultaneously, the appointment of Timothy Medina as its Chief Financial Officer (CFO). Mr. Medina will assume the CFO role while Mr. Rhyu will take on the newly formed role of President – Corporate Strategy, Marketing, and Technology. Both...
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Sharp's John Sheehan Named 2020 CRN® Channel Chief
MONTVALE, N.J. , Feb. 26, 2020 / PRNewswire / -- Sharp Imaging and Information Company of America (SIICA), a division of Sharp Electronics Corporation (SEC), announced today that CRN ® , a brand of The Channel Company , has named John Sheehan , Senior Vice President of Channel Sales, to its 2020 list of Channel Chiefs. This is the third consecutive year John has been named to the list, which recognizes the top vendor executives who continually demonstrate exemplary leadership, influence,...
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Sheffield Haworth Partners with IT Specialist Nasstar
March 19, 2020 – Global leadership advisory and executive search firm Sheffield Haworth has partnered with recruitment IT specialist Nasstar. Through the alliance, Nasstar will provide global support for Sheffield Haworth’s 11 international offices and is also working with the firm to enhance existing systems in order to support its growth ambitions. Nasstar will deliver 24/7 global support to the firm as well as ensuring that Office 365 is configured and deployed to industry standards...
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Re: MP5500 LAN fax Features
Got this from my DSM To all, I want to inform you that we are back ordered on Fax options 413491. There are NONE available until mid April. If you have them on order or taking orders for fax options please let your customers know the status.
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Re: Default Username & Password
Let me inform you of the DISASTER that this can create. The supervisor password should NEVER be accessible for the sales staff or the end-user. The reason for this is if the supervisor password EVER get accidentally changed, (Believe me, sales and customers say that) You CANNOT fix it. You must replace the MAIN board and / or replace the NVRAM which is a nightmare/ and very costly. Just beware of who knows of this specialty login. That is probably why this login has been held in such...
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Re: No Network Drop
I check to make sure where they are going to put the device. If there is no network drop,, I will inform the customer that they need one and explain that we can do it for "x" amount or they can call thier people.
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Re: ISO 15048 Certification
Are they actually saying that the MFP is ISO 15048 certified? I've been under the impression that at least until this point the there was no certification needed because printers along with MFP's where considered output devices and did not have to undergo that rigorous procedure. That may be changing as we all know that the MFP is no longer just an output device??? I do know that the DOD and the U.S Government is NOT requiring this certification for the purchase of MFP's only specific...
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Re: Registration is now open for ITEX 2013. Sign up early and save big!
FOR IMMEDIATE RELEASE : REGISTRATION IS OPEN FOR ITEX 2013 NATIONAL EXPO & CONFERENCE The First Major Industry Event of the Year for the Channel Newton, MA, December 5, 2012 - Registration is now open for the 13th annual ITEX National Expo & Conference , to be held April 16-18, 2013 at The Rio in Las Vegas. Recognized as the industry's premier event showcasing all aspects of the evolving office market and the growing influence of IT services, ITEX brings together dealers, resellers,...
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Re: Sharp has Serious Money Problems!
(Reuters) - Hon Hai Precision Industry Co Ltd will not invest in Sharp Corp by a March 26 deadline after the two firms failed to revise an earlier agreement, although the Taiwanese company has not ruled out an investment altogether, a newspaper said. Hon Hai Chairman Terry Gou met Sharp's bankers to inform them no deal would be struck this month but he would look at the merits of an investment after the struggling Japanese display maker unveils a new business plan in the near future, the...
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Re: Need your input~~!
Art, here's a thought . . . how about having a true industry knowledge board where everyone share everything? If the mission of your website has been to inform then why not inform. Those individuals that a too unconcerned with our industry haven't and won't be bothered to sign up and learn. The scope of what you've created has grown worldwide. I don't fear that someone selling against me across town is gaining knowledge that will help him/her beat me - that would be a odd enough chance to...
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Re: T-Shirt Transfers
Coated paper - Paper with a surface coating imparting a smooth finish. Coated paper finishes have a higher opacity and better ink holdout than uncoated papers. Gloss - A paper's shine or luster which reflects angular light IP Paper Corp An exceptionally balanced #2 freesheet possessing outstanding qualities in all the key paper attributes -- brightness, shade, and gloss -- for the utmost performance and cost. The smooth surface creates vivid definition, image, and text uniformity resulting...
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Re: 1232 Scan 2 Email why?
Once you input your address, sender, and subject, then select Original mode in the lower LH corner and depress the SADF button. You can leave the ARDF up while doing this, and scan each document until you are finished. Once you are finished, the device will inform you to depress the # key (just like using batch in copy mode). Once you do that, it will send those scanned pages as one document. Thanks!
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Re: aficio 240 Scan Problem
OK, try this: On the desktop, set up a new folder, and name it ABC. In scanner settings box, use 215 dpi. select "scanner" for format size. In the main scanner settings box, under settings - options - general tab, select set and file. The path for the scan to file lights up - set for C://desktop/ABC then CLICK APPLY. Open a new set in scantool, and scan a 36 x 24 document. 1. Does it appear on your screen correctly? 2. Does the TIFF / PDF image appear back in the folder ABC on the desktop?
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Re: 2035e/2045e
Ted: At the very bottom of the pricing that you sent me (the email message) this was stated. "I regret to inform you" that there was a "glitch" in a formula brought to my attention, affecting Pages 1,3 and 6 of the DMAP Levels 1-6 mailing of yesterday! 3 Products affected: BlueTooth Unit Type 2238 (product number 411603) for Levels 2,3,4 Type 2045e Scan/Print Bundle (product number 001896MIU) for Levels 2,3 DOT Office (product number 001727MIU) for Levels 3,4 "I regret to inform you" that...
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Re: AirPrint for IR C350if/250if
PRM-162-14 November 14, 2014 To: Canon Office Imaging and Office Products Dealers Subject: Introduction of AirPrint for imageRUNNER ADVANCE C350iF/C250iF Canon is pleased to announce the integration of Apple AirPrint™ mobile printing technology for the imageRUNNER ADVANCE C350iF/C250iF models. Overview Canon provides one of the broadest ranges of mobile printing technologies in the marketplace today, ranging from free mobile apps to server-based solutions that include robust cost accounting.
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Konica Minolta Publishes CSR Report 2012
Konica Minolta Publishes CSR Report 2012Giving Shape to Ideas: Innovations for Bringing New Values to Society Tokyo (October 2, 2012) - Konica Minolta Holdings, Inc. (Konica Minolta) has published its CSR Report 2012 (English version) online to inform...
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Update on 2232/2238
This email is a quick update on the Aficio 2232C/2238C specifications andcapabilities. Although we make every attempt at providing the most accurateproduct information, specifications can change as we are in launch kit andbrochure production. As more...
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End-user Rebates for Ricoh Color Printers
Subject: End-user Rebates for Ricoh Color PrintersDear Authorized Ricoh Dealer Sales Representative,Ricoh has announced End-user Rebates on the CL3000e ($200), CL2000N ($100) and CL2000($50) for February 1, 2005 to March 31, 2005. I am sorry to inform...
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Methodist Healthcare eliminates hundreds of paper forms,
Methodist Healthcare eliminates hundreds of paper forms, saving millions of dollars and freeing up space. By Marianne Kolbasuk McGee InformationWeek August 27, 2009 03:24 AM Digital medical record systems should reduce the vast amount of paper that...
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Toshiba Shocker
TO: All TABS Business PartnersFROM: Mark MathewsDATE: May 1, 2013RE: Important AnnouncementIt is with deeply mixed emotions that I inform you that I am leaving Toshiba. My last day will be Friday, May 3rd.The month of May marks my 20th year of service...
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Print/Mail Consultants Announces PMC Writing Services
ARLINGTON, TX – Tue. March 9–Print/Mail Consultants, a consulting firm serving the document industry, has announced the launch a new division. PMC Writing Services leverages the firms experience and knowledge of the document printing and...
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Ben Stein Sues Kyocera Printers, Ad Agency for Political Discrimination
Ben Stein Sues Kyosera Printers, Ad Agency for Political Discrimination by Hollywoodland DHD: Economist and writer and humorist and actor Ben Stein has filed suit against Kyoscera Corp and advertising agency Seiter & Miller alleging that an agreement for him to appear in TV commercials was illegally breached because of his personal and political beliefs about global warming. Steins memorable jacket-and-tie deadpan persona has figured in numerous TV commercials and appearances.
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Bryan S Ryan promise to show Irish businesses how to slash IT costs by 40pc
Thursday February 09 2012MANAGED print services leader Bryan S Ryan hosts a major convergence conference next month to show Irish businesses how they can slash IT costs by 40 percent and more while also maximising workplace efficiencies and improving...
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Ricoh moves into Leadership position in the Gartner Managed Print Services (MPS) Magi
10/06/2010 - RICOH ANNOUNCEMENT: Ricoh moves into Leadership position in the Gartner Managed Print Services (MPS) Magic Quadrant Earlier this year analyst firm IDC recognized the strengths of Ricoh's Managed Document Services (MDS) offering and...
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Weekend MFP Notes from 10/17/10
Weekend MFP Industry Notes Newsletter10-17-2010- Lexmark launched a new A3 color MFP, the X925de featuring:o Actually made by Fuji of China (which makes most products sold by Xerox)o Base MSRP of $5849 (print only version has base MSRP of $2399)o Uses...
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Canon U.S.A. Announces Availability Of uniFLOW Version 5.1 Print Management Software
Canon U.S.A. Announces Availability Of uniFLOW Version 5.1 Print Management SoftwareJan 03, 2012 LAKE SUCCESS, N.Y. – Canon U.S.A., Inc., a leader in digital imaging solutions, today announced the availability of uniFLOW Version 5.1 (v5.1) print...
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Canon U.S.A. Demonstrates the Benefits of Document Capture Solutions at Federal Offic
WASHINGTON, Mar 23, 2010 (BUSINESS WIRE) -- Canon U.S.A., Inc., an award-winning provider of advanced image capture solutions, will showcase the benefits of its broad array of imageFORMULA digital document scanners at this year's Federal Office...
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Medical Professionals and Organizations Receive KODAK Service and Support for Install
ROCHESTER, N.Y., Apr.14—A new agreement between KODAK Service and Support, iPORT Media and its subsidiary Sidewalk Digital, will provide medical practices with rapid installation of digital signage patient education systems. Kodak’s...
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Medical Professionals and Organizations Receive KODAK Service and Support for Install
ROCHESTER, N.Y., Apr.14—A new agreement between KODAK Service and Support, iPORT Media and its subsidiary Sidewalk Digital, will provide medical practices with rapid installation of digital signage patient education systems. Kodak’s...
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To all participating OKI PLUS COOP Program enrollees,
To all participating OKI PLUS COOP Program enrollees,With the current business climate, Vendors and Partnersalike are facing many economic challenges that require toughdecisions be made regarding expense reduction and programsuspension.I am very sorry...
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Are Step Leases ethical business practise?
In my territory I have seen many competitive sales people use Step Leases to make quick, high profit sales.Typically, they will find a customer who is paying say $200.00 for a Black only copier. They will quickly offer to replace it with a new colour...
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Canon U.S.A. Implements Aggressive Energy-Saving Practices To Cut Energy Consumption
LAKE SUCCESS, N.Y., Jul 12, 2011 (BUSINESS WIRE) -- Canon U.S.A., Inc., a leader in digital imaging, today announced the results of an aggressive office energy savings program conducted in five U.S. office locations, including its Lake Success...
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Kodak’s Jackie Horn Recognized by Everything Channel’s CRN Magazine as One of the Top
Kodak’s Jackie Horn Recognized by Everything Channel’s CRN Magazine as One of the Top ‘Women of the Channel’Sep 22, 2011 ROCHESTER, N.Y.—Jackie Horn, Worldwide Marketing Director, Document Imaging, Kodak’s Business...