Tagged With "Net Promoter Score"
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Re: Sales Tips
WHAT IS OUTSTANDING SERVICE? To answer this question, we contacted their salespeople--more than 300 of them--and asked the following question: "What steps do you take to ensure that your clients receive outstanding service?" Before reading any further, take a sheet of paper and list 10 ways in which you or your salespeople are servicing your accounts. Then, compare your answers to the following list. 1. Discuss job with client and gather specs. 2. Prepare and submit quote. 3. Pick up...
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Re: CDIA
I bought the COMPTIA student manual for $60 on their website. I studied for a weekend and got a top score. Don't over think it.
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Re: Ricoh dealer using FMaudit
Dean, I think I can help. I just checked the Print Audit MPS Readiness rating for the models that you asked about and found the following; Our Facilities Manager does track toner percentage levels on the MP 301. That device reports toner in 25% increments down to a level of 10%. After 10% it reverts to an enumerated value (ie. low, empty, etc.). As a result, it rates as a 3 out of 5 on our MPS Readiness rating. The MP 6002 SP does not report toner levels in a percentage format, at all. It...
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AIS Launches Free Printer Contest for Local Businesses & Nonprofits
LAS VEGAS (PRWEB) August 28, 2018 Advanced Imaging Solutions, Inc. (AIS) launches contest giveaway and donates 100 free printers to businesses and 20 free printers to nonprofit organizations based in Las Vegas, San Diego, Corona, and Palm Desert. Businesses can submit entries Aug. 1- 31 online at http://www.ais-now.com/free-printer . Business winners will be announced weekly Sept. 7- 28. Businesses and the public may also nominate a local nonprofit to win a free printer. Nonprofit...
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AccountabilIT Acquires ClearPointe Technologies, a Leader in Cloud Transformation and Cloud Managed Services
SCOTTSDALE, Ariz., Sept. 10, 2018 (GLOBE NEWSWIRE) -- In a move that creates one of the most comprehensive and advanced IT companies in the industry providing solutions and services that are being demanded by the market, AccountabilIT, today announced the acquisition of ClearPointe Technologies based in Little Rock, Arkansas. ClearPointe is a managed services provider specializing in cloud-based transformations, migrations and managed services. ClearPointe marks the second acquisition for...
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RedSeal Launches Remote Administrator Managed Service to Augment Customers’ Security Teams and Make Network Situational Awareness More Widely Available
SUNNYVALE, Calif., Sept. 10, 2018 (GLOBE NEWSWIRE) -- RedSeal , the leader in network modeling and cyber risk scoring, today introduced RedSeal Remote Administrator , a new managed service to augment customers’ security teams, make network situational awareness more widely available, and help customers increase their digital resilience. Most enterprises have dozens of disparate security products in their environment, each requiring administration and maintenance. At the same time, they face...
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HP Pushes the Boundaries of Digital Creativity
October 15, 2018 09:05 ET | Source: HP Inc. News highlights: HP ZBooks add powerful new features to boost performance and productivity Z Club invites elite creators to experience the power of Z by HP cutting-edge solutions HP SmartStream Designer for Designers provides limitless possibilities for print and packaging LOS ANGELES, Oct. 15, 2018 (GLOBE NEWSWIRE) -- Today at Adobe® MAX , HP Inc. announced a bold new push to deliver the next generation of technology solutions for the world’s...
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Flo-Tech Named the 2018 Recipient of the Flex Technology Group Chairman's Award
PHOENIX - February 4, 2019 - ( Newswire.com ) Flex Technology Group (FTG) hosted their annual Kick-Off meeting and awards show this week at the renowned Herberger Theatre in Phoenix, Arizona. Over the last three years, FTG has grown to eleven high performing companies. Each of the subsidiaries has contributed to FTG’s success, yet the company wanted to establish special recognition for the top performing company each year. The FTG Chairman’s Award was introduced at this year’s kick-off to...
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ConvergeOne Expands Mid-Market Portfolio through C1CX with Avaya Cloud Office™ for Seamless Communications Across Multiple Channels
BLOOMINGTON, Minn. , April 6, 2020 /PRNewswire/ -- ConvergeOne, a leading global IT services provider of collaboration and digital infrastructure solutions, announced today that it has expanded its mid-market portfolio through the launch of ConvergeOne Cloud Experience (C1CX) with Avaya Cloud Office . C1CX is a secure, scalable, comprehensive collaboration solution, providing a complete user experience that changes the way people communicate, share content, and manage projects—all with the...
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ConvergeOne Expands SD-WAN Portfolio with Secure SD-WAN Managed Services Powered by ...
BLOOMINGTON, Minn. , Feb. 18, 2020 /PRNewswire/ -- ConvergeOne , a leading global IT services provider of collaboration and technology solutions, today announced that it has expanded its SD-WAN portfolio with the launch of its Secure SD-WAN managed services offering powered by Cisco Viptela. The solution combines leading SD-WAN and advanced security technology from Cisco with ITIL-based managed services powered by ConvergeOne's proprietary OnGuard service delivery platform. ConvergeOne's...
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Kofax's Intelligent Automation Platform Now Includes Enhanced Kofax RPA, Accelerated Enterprise ...
Kofax ®, a leading supplier of Intelligent Automation software to digitally transform end-to-end business operations, today announces new enhancements to its market-leading Intelligent Automation platform which include integration of secure print management and market leading Digital Workforce Management for Kofax RPA . Kofax RPA Enhancements “Each of our 25,000 global customers are unique in how they can drive value across their business. One thing they have in common is the desire to add...
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Re: Leaf Dealer Solutions
we use leaf. They'll only fund up to 100% of retail though. I'm pretty sure they also manually approve all credit, no computer auto-score.
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NRG, the Total Document Solutions group
NRG, the Total Document Solutions group, has won the prestigious Ricoh Quality Award established by its Japanese parent company, Ricoh, setting a new industry standard in quality management across Europe. The Ricoh Award was bestowed upon NRG’s...
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Canon sees another record profit,
Canon sees another record profit, taps new presidentMon Jan 30, 2006 4:03 AM ETPrinter Friendly | Email Article | Reprints | RSS By Nathan LayneTOKYO (Reuters) - Canon Inc. (7751.T: Quote, Profile, Research) said on Monday that strong sales of digital...
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Idaho company cries foul over copier contract
BOISE, Idaho – An Idaho copier company is filing a complaint with the largest school district in the state, saying administrators turned down a contract that would have saved taxpayers $680,000 over five years.Fisher's Document Systems Inc....
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Konica Minolta Gator Bowl Tickets and Parking Go On Sale August 14th
Ramsey, N.J. and Jacksonville, Fla. (Vocus) August 13, 2009 -- Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta), a leading provider of advanced imaging and networking technologies for the desktop to the print shop, and the Gator Bowl...
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"Creaser" Finisher Inquiry
I'm looking a a booklet "creaser" from Xerox that provides a score and a staple to pages and then delivers the stack to the output tray. The option does not automatically fold the stack into a booklet. I believed this to be unique to Xerox but have...
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Canon U.S.A., Canon Virginia and Christopher Newport
LAKE SUCCESS, N.Y. & NEWPORT NEWS, Va.--(Business Wire)-- Canon U.S.A., Inc., Canon Virginia, Inc. (CVI) and Christopher Newport University (CNU) are proud to introduce the 24 members of the 2009-2010 Class of Canon Leadership Scholars at a ceremony at CNU on Tuesday, October 27th at 4 p.m. This year`s class of Canon Scholars has a high-school grade-point average of 4.1 and an average SAT score (combined verbal and math) of 1369. In addition, these students have also demonstrated excellence...
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Kyocera Mita America Wins Most Reliable Multifunctional Product Line in Industry
Kyocera Mita America, Inc., one of the world's leading document solutions companies, is proud to again be named the Most Reliable Monochome multifunctional product (MFP) line, in a recent survey of service managers and dealers. Kyocera Mita’s...
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Océ Arizona Series printers score hat trick with
Océ North America 100 Oakview Drive Trumbull, CT 06611 PRESS RELEASE Media ContactKelli RamirezDirector of CommunicationsOcé Display Graphics Systemsdirect tel 530-346-2146mobile tel...
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Kyocera Mita America Black & White Multifunctional Products Named Industry’s Most Rel
Kyocera Mita America Black & White Multifunctional Products Named Industry’s Most Reliable Industry Analyst’s Annual Multifunctional Product Reliability Study Finds Kyocera to be Most Reliable; Included 13 Kyocera Models on Recommended Purchase List FAIRFIELD, N.J.--(BUSINESS WIRE)--Kyocera Mita America, Inc., one of the world's leading document solutions companies, is once again named the Most Reliable Monochrome Multifunctional Product (MFP) line in the industry. In a survey of...
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Kyocera Teaching AssistantTM Streamlines Classroom Workflow
Kyocera Mita America, Inc., one of the world's leading document solutions companies, today announced the availability of Kyocera Teaching Assistant, an affordable test creation, grading and analysis solution designed to streamline classroom workflow...
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Fuji Xerox Ranked Highest in J.D. Power Asia Pacific Color Printer Customer Satisfact
Fuji Xerox Ranked Highest in J.D. Power Asia Pacific Color Printer Customer Satisfaction Study for Two Consecutive YearsTOKYO — Fuji Xerox Co., Ltd. was ranked highest for two consecutive years in the 2011 Japan Color Printer Customer...
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Daily Document Management Industry Notes from Around the World! 2/23/2012
OSAM Document Solutions, Inc. was again awarded the prestigious Platinum and Diamond honors from Hyland Software for their expertise and client integration of the OnBase enterprise content management (ECM) solution. The Platinum award honors OSAM's...
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Epson EcoTank Printer Wins 2016 BIG Innovation Award
LONG BEACH, Calif. , Feb. 11, 2016 /PRNewswire/ -- Epson America, Inc., today announced that it has been named a leader and winner in the 2016 BIG Innovation Awards presented by the Business Intelligence Group. Selected by a panel of experts, Epson was recognized for its revolutionary Epson WorkForce ® ET-4550 EcoTank™ All-in-One printer , one model in a series of Supertank printers that come loaded and ready with up to two years of ink in the box 1 . The WorkForce ET-4550 EcoTank represents...
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Zappix & VisualVault Address Mobility, Compliance and Flexibility With Visual IVR/ECM Integration
JERSEY CITY, N.J., Feb. 11, 2016 (GLOBE NEWSWIRE) -- via PRWEB - Zappix, the Smartphone Visual IVR provider and VisualVault®, a leading ECM software solutions vendor, announced today integration between the Zappix Visual-IVR solution and the VisualVault ECM product suite. These leading edge technologies will empower users of smartphones and tablets with seamless integration between eForms, workflow, document management, and reports, merging mobile data collection with powerful enterprise...
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Committed to reducing climate change, Ricoh delivers quantifiable milestones aimed to enhance a more sustainable society
MALVERN, Pa. , Feb. 23, 2016 /PRNewswire/ -- Ricoh has recently achieved landmark milestones in its commitment to finding new, innovative ways to enhance a more sustainable future. These quantifiable actions, such as reducing its energy emissions by the equivalent of the carbon emissions from 6,500 passenger vehicles , demonstrate Ricoh's dedication to continuously finding ways to improve lives and sustain our planet. In fact, Ricoh* has reduced its energy use emissions to a level that is...
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Ricoh Listed in Dow Jones Sustainability Indices for Third Year in a Row
Ricoh has announced it has been listed in the Dow Jones Sustainability Indices (DJSI) for three years in a row, obtaining the industry best score in four categories: "Innovation Management," "Privacy Protection," "Environmental Policy/Management...
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NTT Com Named a Leader in IDC ITMarketScape: Worldwide Advanced Data Enterprise WAN Data Service Provider 2015
September 29, 2015 04:37 AM Eastern Daylight Time TOKYO--( BUSINESS WIRE )-- NTT Communications (NTT Com) announced today that it has been positioned as a Leader in International Data Corporation’s (IDC) first ever “IDC ITMarketScape: Worldwide Advanced Data Enterprise WAN Data Service Provider 2015” report (doc # 258717e_JP, September 2015). The IDC ITMarketScape represents a vendor assessment including both quantitative and qualitative characteristics that define success in today’s managed...
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Konica Minolta Ranked First Place for Two Consecutive Years at the 19th Nikkei Environmental Management Survey
January 25, 2016 21:22 ET | Source: Konica Minolta Business Solutions (Canada) Ltd. MISSISSAUGA, ON, Jan. 25, 2016 (GLOBE NEWSWIRE) -- Konica Minolta, Inc. (Konica Minolta) is pleased to announce that it was ranked first place for two consecutive years in the overall manufacturing sector at the 19th Environmental Management Survey conducted by Nikkei Inc. The annual survey assesses environmental management of Japanese companies and recognizes initiatives toward...
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Continuum University Adds Backup Specialist to IT Certification Program
BOSTON--( BUSINESS WIRE )-- Continuum University , the self-paced, interactive online learning center at Continuum ® , the industry's only channel-exclusive provider of fully integrated managed IT services solutions, has added a certification program for Continuity247 ™, the company’s fully managed backup and disaster recovery (BDR) platform, which proactively monitors, troubleshoots and remediates problems to ensure backups continuously run for its clients. Continuum’s no-cost IT...
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RJ Young Company Earns 2015 Ricoh Service Excellence Award
RJ Young, one of the nation’s largest independent office technology dealers, has earned the Ricoh Americas’ Service Excellence Award. Ric Carr, Ricoh technical support manager for the Southern region, and Dru Baker, region VP-dealer division South, presented the award to Steve Huff, vice-president of service for RJ Young. “It is again an honor for our service program to be recognized by a quality partner such as Ricoh”, said Huff. “The Ricoh Service Excellence Award reflects the dedication...
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PrintJinni Offers a Solution to Mobile Printing Woes
PrintJinni iPhone App ReviewPrice: FREE Score: 9/10 Category: UtilitiesPrintJinni, developed by Thinxtream Technologies Pty. Ltd., is a good-looking app that delivers on its promise to make mobile printing painless and stress-free.A few caveats: the...
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Lexmark cited as an MPS leader by independent research firm
LEXINGTON, Ky., May 15, 2012 /PRNewswire via COMTEX/ -- Lexmark International, Inc. today announced it was named a leader in the May 10, 2012 Forrester Wave report, The Forrester Wave(TM): Managed Print Services, Q2 2012. Lexmark was among the select...
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Xerox Named an MPS Leader In New Report
Xerox Named an MPS Leader In New ReportPress Release: Xerox – Fri, May 11, 2012 8:05 AM EDTROCHESTER, N.Y.--(BUSINESS WIRE)--Xerox (NYSE: XRX - News) has been positioned as a leader in the May 2012 report: “The Forrester Wave TM Managed...
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Buyers Laboratory Gives Top Marks to MaxxVault Enterprise 5.2
ISLANDIA, N.Y., May 16, 2012 /PRNewswire via COMTEX/ -- ( http://www.myprgenie.com ) -- MaxxVault LLC is pleased to announce that independent testing of the MaxxVault Enterprise 5.2 document management system has earned it a Five Star rating. The...
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We feel that DOCassess is well positioned to become the leading assessment tool
Office Document Consulting Inc. Press Release:From Transform 2012As Managed Print Services continues to gain greater significants in the Global Marketplace OEM's and their Dealer channels are looking for tools to assess MPS business and reduce the...
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ABBYY USA Marks 10-Year Anniversary Commemorates Milestone with Social Media Contest
Milpitas, Calif., August 10, 2010— ABBYY USA, a leading provider of document recognition, data capture and linguistic software, is celebrating its 10-year anniversary in the U.S., marking its leadership position in enterprise content management...
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Canon U.S.A. Unveils Next Generation of Flagship Color Digital Production Presses
NEW YORK, September 1, 2010 – Canon U.S.A., Inc., a leader in digital imaging, today announced its new flagship color production presses, the Canon imagePRESS C7010VP, C6010VP and C6010 digital presses. Built upon the revolutionary...
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Weekend MFP Notes from 9/5/10
Weekend MFP Industry Notes Newsletter9-5-2010- Canon held its annual convention, titled “Canon EXPO” and featured breakout sessions on:o Advanced Solutions for Healthcare Market (how to sell to this vertical)o Green 2.0 – Angele Boyd...
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Kyocera Mita Honoured with Prestigious Five Star, Exceptional Ratings for TASKalfa MF
Sydney, AustraliaSeptember, 2010 - Kyocera Mita, one of the world's leading document imaging companies, today announced that they have been recognized by BERTL, Inc. with Five Star, Exceptional ratings for their TASKalfa 300i, TASKalfa 420i and...
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OKI Data Americas to Demonstrate Innovative and Affordable PrintingSolutions for the
Education Market at the 34th Annual ISTEConferenceMOUNT LAUREL, NJ, Jun 17, 2013 (Menafn - Marketwired via COMTEX) --OKI Data Americas announces its participation in the InternationalSociety for Technology in Education (ISTE) Conference taking place...
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Konica Minolta South Africa launches country’s first Sales and Marketing Learnership
Bidvest company Konica Minolta South Africa has embarked on an innovative journey to strengthen its sales force and at the same time assist in creating skills and job opportunities in the sales and marketing field.“Together with SETA-accredited...
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POWRR Assessment Unlocks Woodhull’s True Potential
Woodhull, LLC is an Ohio-based managed print services (MPS) provider. For more than 60 years, Woodhull has provided exceptional local service and support for its customers’ document solutions needs. With a focus on customer service and local...