Tagged With "7.5"
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Re: 57 Days of Selling "Day 49"
Good Luck Art Still holding on to that $20 bucks!!!! Thank you, Have a Great Day! Thomas Koenig District Business Manager Dealer Division - Northeast Region RICOH USA, INC. 5 Dedrick Place West Caldwell, NJ 07006 Cell: 570-439-2864 Thomas.Koenig@ricoh-usa.com
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Re: 57 Days of Selling "Day 55" The Last Two Days
Good Luck Art I still got that $20 bill riding on you!!! Thank you, Have a Great Day! Thomas Koenig District Business Manager Dealer Division - Northeast Region RICOH USA, INC. 5 Dedrick Place West Caldwell, NJ 07006 Cell: 570-439-2864 Thomas.Koenig@ricoh-usa.com
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Re: 57 Days of Selling "Day 55" The Last Two Days
Wish I had a few that I could give. The stocking is empty!! Thank you, Have a Great Day! Thomas Koenig District Business Manager Dealer Division - Northeast Region RICOH USA, INC. 5 Dedrick Place West Caldwell, NJ 07006 Cell: 570-439-2864 Thomas.Koenig@ricoh-usa.com
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Re: COVID19 "Remote Working" Day Eighteen of Sales
People always like getting free stuff. Two promo ideas 1). Offer 1-5 free color banner prints to your clients and prospects.. Many copiers can now print banners up to 12"W by 48" L . This feature is often not promoted. It costs you almost nothing but the customer might perceive as having value. It could be "Open for Business", "Happy Birthday," "Grand Re-Opening", whatever. The customer can dictate the content. You can add a little logo in the corner of the banner "supplied by ABC Copier...
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Re: COVID19 "Remote Working" Day Eighteen of Sales
I like the second offer, yes people always like free
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Re: 7 Deadly Topics from 7 Deadly Sinners at Top 100 Summit (Part One)
No, Art. You're spot on. I haven't had many jobs outside the industry, but the majority of the old guard is so proud of the way they've always done it & receives so much validation from other dealers with the same mentality (via BTA, CDA, SDG, et al) that they often refuse to admit the need to change until it's practically too late. There are ideas & concepts that I brought up 3-5 years ago that were considered to be "interesting but not really necessary" that we're suddenly latching...
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Re: How I turned $15 into a 24K Opportunity
Hey Art! I started using Aweber email software about 5 months ago. I send out a monthly newsletter with a customized template. People read it! Best part is that you always stay top of mind with your prospects. I actually exported my contact list from my CRM software and imported that into Aweber. Currently have about 100 prospects and customers in my email list. It's great! Much cheaper than a mailer.
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Re: Copier Parts & Accessories China Tariff Starts in 9 Working Days
The Trump Administration today announced plans for a new round of $200 Billion worth of tariffs against China. https://www.cnn.com/2018/07/10...ffs-trump/index.html Copy machines were on the original list but but were taken off leaving parts and consumables subject to a 10% tariff. It seems most suppliers have not taken actions to increase their prices. On the new list which could go in effect sometime after Aug 30th are: 8443.39.20 Electrostatic photocopying apparatus, operating by...
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Re: Is This the Beginning of the End for the Padding of Lease Rates?
Here is a report from leasingnews.org. One of their legal editors is doing a three part review of this legislation. Leasing News Exclusive: State Senator Steven Glazer and the genesis of CA SB 1235 (Part 1 of 3) By Tom McCurnin Leasing News Legal Editor This is important not only if you are doing commercial business in California, but this may affect other states. If you are new to this, here is legislation passed both the assembly and senate, awaiting California Governor Jerry Brown’s...
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Re: Is This the Beginning of the End for the Padding of Lease Rates?
Part Two: Leasing News Exclusive: The Opposition and How Senator Steven Glazer Got SB 1235 Passed (Part 2 of 3) By Tom McCurnin Leasing News Legal Editor The bill was "Engrossed and Enrolled" and presented to the Governor at 5 p.m., September 12th, awaiting his decision to sign or veto. How He Pushed It Through the Legislature What are the takeaways from this interview and SB 1235? ▪ First , I Was Surprised at the Overwhelming Support of Trade Groups for the Bill. When he rattled off the...
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Re: Copier Scams Part Deux "Dude Where's my Copier"?
How is it that you are familiar with the laws in the U.S.? Tell me what this is if not a pre-payment penalty? "...You may not payoff this Agreement prior to the end of the Agreement term without our consent and We may charge You, in addition to the other amounts owed under this Agreement, an early termination fee equal to five percent (5%) of the total amount We paid for the Equipment. 9. USE AND MAINTENANCE. You agree that the Equipment is owned by Us and will be used for business..."
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Re: My Top 5 Secrets About Using Linkedin for Prospecting
Art One of your better articles!! Short, sweet, to the point and should be helpful to most reps. Thank You Have a Great Day Tom Koenig Sr. District Business Manager Northeast Region - Dealer Sales Division Ricoh Americas Corporation 5 Dedrick Place West Caldwell NJ 07006 cell - 570-439-2864 thomas.koenig@ricoh-usa.com
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Re: Does anyone have a clue as to how the CPC billing model started in the first place?
What came next with some dealers in the Oz market, was a guarantee that the client's copy costs would not rise annually, above a maximum of 10% which most clients would agree to. Or that it would only rise by the CPI, which these days is a joke of a deal, as it is only around 2%. But some now guarantee to hold the pricing for the term of the rental agreement, which at 5 years is just down right stupid.This has now become a lot more prevalent, as weak salesmen sell (if you can call it...
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Re: Selling Copiers "Are You an Unmade Bed"?
Good article! Reminds me of something I wrote back in the day: http://bloodhounder.com/5-tips...ss-sense-in-business
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Re: One BIG Take Away from the Top 100 Summit
This is a tough business and finding young blood who are willing to gut it out is HARD. I've been in this industry for 5 years now and every year the thought of quitting enters my mind. The reasoning to stick around has to be more than just about money. For me, lasting 10 years in copier sales is the equivalent to getting my "black belt" in "the art of selling." I already have the confidence to feel like I can do anything -- real estate, start my own business, etc... I've gone through the...
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Re: On My Way Home!
Did you order those drinks at Sam Snead's ? George Krebs Shore Business Solutions Sent from my BlackBerry 10 smartphone on the Verizon Wireless 4G LTE network. From: Print4Pay Hotel Sent: Wednesday, February 28, 2018 5:45 PM To: George KRebs Reply To: Print4Pay Hotel Subject: Post By Art Post: On My Way Home!
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Re: Inbound Marketing For Sales Reps (and Sales Vets)
Interesting and an awesome amount of work for the standard copier dealer. Additionally, it is and always has been my belief that CONTENT maintains sustainability - so in your Step 5, most organizations fall short. Don't you think?
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Re: Inbound Marketing For Sales Reps (and Sales Vets)
Originally Posted by gwalters2009: Interesting and an awesome amount of work for the standard copier dealer. Additionally, it is and always has been my belief that CONTENT maintains sustainability - so in your Step 5, most organizations fall short. Don't you think? Greg, It is a lot of work! That's why many dealers hire us to do it for them. However, sales reps play a huge part by: 1. Sharing relevant blog articles their dealerships post 2. Actively participating in LinkedIn 3. Following...
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Re: Top Ten MFP Copier Industry Predictions for 2015
5) - Canon bought a very large stake in one last year (Therefore). Locally hosted or cloud based.
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Re: Canon Business Systems Pulling a Ricoh
Price , as an objection has always been challenging. I use to spread difference over 5 yrs then load up on advantages which I could offer. Sometimes it worked sometimes it didn't. You seem to be seasoned at this. If significant enough I brought DSM from Mfgr. That helped me get customers attn.. Usually mentioned to prospect longevity of rep from dealer vs. transition of direct contact if that helps. Let me know how you make out.. Again best wishes. What state are you in?
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Re: Canon Business Systems Pulling a Ricoh
We're in Illinois. I have brought in my DSM/DBM and a Ricoh Solutions specialist when necessary didn't help in the last instance. When we see Xerox selling off the state contract they usually sell at below our US Communities cost. This is a broke ass state and price is often the only "value" they care about.Originally Posted by Larry Kirsch: Price , as an objection has always been challenging. I use to spread difference over 5 yrs then load up on advantages which I could offer. Sometimes it...
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Re: Canon Business Systems Pulling a Ricoh
Larry I am in NC. Have been doing this about 10 years. It's all I've done since college. I love the industry, for the most part, and really am at a point I couldn't afford to leave it behind. We are a family dealer so running the company has always been my goal so I've neve freaky wanted to leave either. For the ones that are single source RFG, we use to be in the same boat. We added Samsung in 2009 so we have seen tej good and the really bad of SAMSUNG. We brought on Kyocera for a short...
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Re: Canon Business Systems Pulling a Ricoh
I was employeed by CBS (now CSA). I moved my family back to the east coast after working for 6 years in the Portland OR area for CBS as a production print specialist. Perhaps things have changed since I left CBS 2 years ago to come back to a Canon dealer... I was beaten and battered (related to my cost) when I was at CBS by all 5 local dealers. I now manage a sales team for a Canon dealer. We have never lost to CSA in the 3 years that I've in this position. In fact, I had a promo running for...
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Re: Sales Manual "The Good the Bad & the Ugly"
your getting soft in your old age! Thank You Have a Great Day Tom Koenig Sr. District Business Manager Northeast Region - Dealer Sales Division Ricoh Americas Corporation 5 Dedrick Place West Caldwell NJ 07006 cell - 570-439-2864 thomas.koenig@ricoh-usa.com
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Re: I Don't Walk Away from Many Opportunities, But this One was Crazy
Yes, I had an account who had TWO Xerox down for over two months and would NEVER do business with them again. I had been renting to this contractor for years and really made a great proposal and pretty much expected that sale. They stayed with Xerox!! You just wonder what their thought process is on these kind of deals. They will end up in the exact same boat in 5 years and go through the motions and get absolutely nowhere. Good Luck!!
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Re: Ten plus Tips for Cold Calling in the Field
I have two points I will add that may help him out. First, don't assume anything when it comes to customers and their money. We had a rep who we were working with one day and he drove by a building. I asked him why he wasn't stopping and he said look at that place, there's no way that guy has any money to buy a copier. Turns out this guy was a fairly big developer and that building was his new office. They had not started construction on the project yet. They went in and the office had a...
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Re: HP should Buy Xerox
In 2016, Apex Technologies (now NineStar Corporation) purchased Lexmark at a 17% premium above its share price. In the background, the Chinese gov't had purchased a 5% stake in Apex (at that time a relatively small and unknown maker of 3rd party toner and inkjet cartridges). In fact, Lexmark sued Apex for for at least 15 patent violations. Via what is known as the IC Fund, the Chinese gov't is supporting its technology companies with the goal of of advancing China's, "Made in China 2025", a...
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Re: ManagingThe Imaging Channel's Crisis
Anders, You read this the way you wanted. I am by far NOT predicting the end of the world. I am predicting the end of customers in the Imaging Channel being oversold based on outdated business processes. The technologies being exposed to organizations today will change their business processess and cause a speed up to the SMB's digitization. Regarding NEXERA they are the only organization in the world with data on service activity based on nearly 5 million devices. The article was written to...
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Re: How To Sell Copiers In The Age of Coronavirus
That was a great 45 minutes! Gave me a few ideas. I plan to watch again as there was a lot of content to take in plus forward to my sales teams. Really appreciate the recording. Two very informative videos from the CEOs of Konica Minolta and Xerox on what they are doing and what is happening with their companies during the Corona Virus pandemic https://www.youtube.com/watch?v=6GbwTyfpX8s Konica Minolta has health care robots to measure patients temperatures walking into hospitals and to help...
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Re: How To Sell Copiers In The Age of Coronavirus
WOW! That's crazy with the helicopter and the copier
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Re: HP should Buy Xerox
I find it interesting that if you go to www.lexmark.com and search their website for "investor relations" or "financial statements" you get no response. If you search the NYSE or NASDAQ you will not find Lexmark except in the past tense. In the USA, Lexmark's Chief Financial Officer came from Huawei in 2017 and was first educated in Shanghai, China. To be fair, most of Lexmark USA's Senior Executives and Board of Directors seem to be of the highest quality and American descent. One has to...
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Re: Imaging Channel, 2019 the year of DaaS - My suggestions to help you Implement.
Will somebody please explain to me how you can offer unlimited prints at a fixed price, when your cost varies with the actual volume of prints? The only way flat rate is possible is the fact that print is declining, and you use that as a smoke screen. Flat rate is, as I understand it, like leasing or selling a car to a customer with free limitless gas and miles at a fixed monthly price. Obviosly you have to have escape doors in your t&c's - my customers will find out right away. When we...
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Re: Imaging Channel, 2019 the year of DaaS - My suggestions to help you Implement.
I was hoping some one could chime on this. Let me see if I can get Ray's attention on this
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Re: Imaging Channel, 2019 the year of DaaS - My suggestions to help you Implement.
Anders good questions. Flat Rate billing is simply a billing method. The most vital component is understanding cost. Our industry has known customer volumes for decades. We also know it’s declining. Customers’ will not change printing behaviors based on billing. Obviously, each dealer will determine their T&C. The smart ones will focus on controlling cost of labor and increase their FCE, they will sell the right equipment in the right volume band, and they will understand the importance...
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Re: The Day After The Last Selling Day of the Quarter for Copier Reps
I just did the same thing myself. Thursday I sat and cleaned my office, purged a bunch of old junk I didn't need and reorganized some files etc. Friday I had two meetings, one to write up an order, and the second for a large format and an MFP. After that I decided I was going to go sit by the pool, relax and recharge. And of course since we aren't 9-5 people I am now back to doing work on Saturday morning. Happy 4th everyone!
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Re: How to Add More Selling Days Without Really Trying
Art right on dude! Time management is our best asset and killer at the same time. To be successful in sales is not 8:00 to 5:00! Before 8:00 after 5:00 PM even a late night, Saturday or Sunday. Take at least the 1 hour most reps can truly not account for (if being honest) and reinvest back into being productive. Right here is 5 hours per week. Sunday is a great time in the morning to prospect and send emails to executives. This does work.
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Re: BYOB... It is Not What you are Thinking...
Larry makes some excellent points and don't I know it. For the last ten years I've grown the P4P brand and my own brand through writing at least two blogs a week, sharing content on LinkedIn, sharing on Twitter, and answering any questions related to our industry that I can find on the web. If you can't blog for your own company then blog for yourself on LinkedIn, it's a great venue to get started! Someone will say, well, uh, I don't know what to write (Denver just gets turnover on Panthers...
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Re: Losing is the Key to Winning!
Love it. This all played out in full between the first post and today. I lost a deal to a competitor that I truly have never lost an MFP to. I had my typical pissed off time period where I pretty much hate everything and anything and asked the customer the reasoning. He said the church board laid the proposals out and took the cheapest one. I will log everything in my CRM and follow up in 5 years. This is the second time I've lost the deal but I keep going back. I wished him luck and went on...
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Re: Why We Still Need Legacy Sales Skills
Art Here is my two cents worth. What goes around comes around in this world. Sometimes sooner, sometimes later. If and when we get to the point of people totally taking out the human to human contact in the sales process, they will then begin to miss that same human to human contact, and start to look to regain it. Its my belief that we will begin to see that very soon in things like facebook. Its a great way to help stay in touch with people. But once people begin to use it to avoid each...
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Re: Five Ways for Copier Reps to Stay Productive on a SNOW DAY!
Hey Art I know your day is probably done by now, But just a heads up in case you don't already know. Marketbridge (link is located in InfoCenter) has 60 + customizable email templates that you can utilize for an email campaign or to help you EFFECTIVELY stay in contact with your customers and prospects. The templates cover different verticals, different horizontals, as well as specialty products (ACE), request for appointments, follow ups and holiday messages. It is easy to use and its...
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Re: The Transition of the Copier Industry "According to Art"
What a great walk down memory lane Art! Even as recent as 5-6 years ago I was still installing hecons and coin counters. Also, we sold the analog copiers for almost retail price! They cost more to the end user then than they do today! Great stuff!
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Re: The Transition of the Copier Industry "According to Art"
Mike, that's awesome, thank you! I used to get so frustrated with the key counters, it seemed every couple of months someone was losing them or calling because they broke one. Art
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Re: When Did Selling Three Copiers a Month Become Acceptable?
Well said Art, I have always appreciated the effort you put in. Thank you, Have a Great Day Thomas Koenig District Business Manager Dealer Division - Northeast Region RICOH USA, INC. 5 Dedrick Place West Caldwell, NJ 07006 Cell: 570-439-2864 Thomas.Koenig@ricoh-usa.com
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Re: When Did Selling Three Copiers a Month Become Acceptable?
TY Tom!!! I love selling Ricoh's for you!!
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Selling Copiers "The Rep that BS's the Prospect"
I apologize for not being able to write as much as I usually do. December was a rather busy month, in fact the busiest December in years. Cheers to that! It all started a few weeks ago when received a lead (yippee) that was labeled "looking to lease a printer" . I wasn't excited about the word "printer". However, a lead is a lead and follow up has to be immediate when you get a new lead. The Call I was able to connect with the prospect that day on the phone. I was asked if I sold Canon, I...
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3 Things Sales Reps Need to Do To Help Smash Their Sales In 2019
To everyone in sales, you can perform much better and become more successful, if you just learn to master with consistency the basics. Vince Lombardi , the great Green Bay Packers coach, once said that football comes down to only two things: Blocking on offense and tackling on defense, and those are the basics his teams spent 80% of their time on in practice. Many analogies have been made between sales and sports. It’s often been said the one key fundamental principle in sports is to focus...
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This Week in the Copier Industry 10 Years Ago, The First Week in January 2009
Ten years ago this week and what was on our minds? It was the Great Recession. I remember it all too well. Many of my accounts were in the AEC market, remember losing almost 30% of that business because of bankruptcies, companies closing and companies just buying their device once they came to the end of the lease. Hope I never have to go through that again! Enjoy the threads from ten year ago this week! Weekend Copier Notes from 1/4/09 Neal · 1/5/097:19 AM According to survey of printshops...
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This Week in the Copier Industry 15 Years Ago, The First Week in January 2004
Some of these devices sure do bring back some memories. interesting news with Ikon, and I remember the DiALTA Color CF5001 very well! Enjoy these threads from 15 years ago this week! Konica Minolta Unveils DiALTA Color CF5001 1/6/049:19 AM Konica Minolta Unveils DiALTA Color CF5001 Konica Minolta Business Solutions U .S.A. Inc. has introduced a 50-page-per-minute (ppm) color printer /copier/scanner, the Minolta DiALTA Color CF5001, designed specifically for environments with high volume...
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This Week in the Copier Industry 5 Years Ago, The First Week in January 2014
Some great threads here, especially the blog series I wrote for "31 Ways to close more copiers sales". Enjoy these threads from 5 years ago this week! Pacific Office Automation Helps Local Children by Matching Donations in the Fox 12 Holiday Toy Drive Art Post · 1/2/1410:14 PM Pacific Office Automation Pacific Office Automation ( http://www.pacificoffice.com ) is a leader in managed printing solutions and document management software. Since 1976, Pacific has grown to become the industry’s...