Tagged With "COVID-related"
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Re: COVID-19 Impact on Dealers and the Channel?
I was on the MPSA call today. Here's some points of interest I was going to post on another thread but will put it here for everyone. One major MPS company reported 29% decline in pages or revenue Another major MPS company reported a 71% decline Healthcare for one of those clients saw a 40% increase More inquires from clients in respect to file sharing and content Expecting continuing decline for another 30 days in revenue and prints First week of April they hit bottom and has stayed that...
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Konica Minolta Unites Globally in Innovation and Humanitarianism
Efforts Abound Across the World to Support Communities and Help Customers Ramsey, NJ, (April 9, 2020) Konica Minolta Business Solutions U.S.A., Inc . (Konica Minolta), and its IT Services Division All Covered ( All Covered ), are proud to share global efforts to support local communities and help customers maintain business continuity during the Coronavirus pandemic. Konica Minolta's various technologies play a significant role in accelerating solution provision during challenging times. The...
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Synoptek Joins US Army Corps of Engineers in Race to Build Emergency Coronavirus Hospitals
Synoptek , a leading global systems integrator and managed IT services provider for over two decades, has partnered with several government contractors, such as Salas o'Brien and Global Engineering Solutions , to help the U.S. Army Corps of Engineers (USACE) design, build and manage the technology infrastructure of new alternate care facilities being erected in response to the COVID-19 crisis. The USACE is currently overhauling unused hotels, dormitories, convention centers and large open...
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MPSA COVID-19 Taskforce Launches COVID-19 Resource Hub
FOR IMMEDIATE RELEASE MPSA COVID-19 Taskforce Launches COVID-19 Resource Hub (CEDAR RAPIDS, IOWA) April 21, 2020 — The Managed Print Services Association (MPSA), a not-for-profit, volunteer-led association to help further Managed Print, is proud to announce the launch of the COVID-19 Resource Hub . The Resource Hub is available to everyone via the organization’s website at http://yourmpsa.org/covid19-resources ; MPSA membership is not required. The MPSA COVID-19 taskforce designed the...
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Quocirca on impact of coronavirus on print
- Survey of office print industry executives and dealer owners - 66% say crisis has had significant impact on business - 3% say impact has been critical - 48% believe that COVID-19 will cause significant and continuous market disruption - 77% have cut costs - 14% have reduce staff - 59% have paused or cancelled projects or investments - 61% of dealers are looking for extended/flexible payment terms from suppliers - 55% need more information on supply chain updates - 47% are seeing large...
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Canon to close 5 factories due to virus
Canon to close 5 factories due to virus - announced that it will be temporarily closing 5 of its factories due to supply shortages caused by the COVID-19 coronavirus outbreak - scheduled to last approximately two weeks. - Affects 5 facilities based in the Oita, Miyazaki and Nagasaki prefectures of Japan
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Durst shuts down manufacturing operations for two weeks
Durst HQ in Brixen, Italy “With a heavy heart, we close our headquarters for the next two weeks,’ said Christoph Gamper, CEO, Durst Group. The company confirmed last week that a staff member had tested positive to the novel coronavirus Covid-19 but said at the time that, “the employee in question has not been [at] the company for 13 days and has had only very limited contact with other employees.” In an update this week, Gamper said: “Fortunately, we have no more cases, and we are all doing...
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Xerox makes double swoop for Altodigital and ITEC Connect
Xerox might have paused its attempt to acquire HP because of the Covid-19 coronavirus , but it is continuing to pick up service providers in the UK. The vendor has made a double swoop acquisition of Altodigital and ITEC Connect to add even more depth to its managed services coverage across the country. These latest deals comes just two months after the vendor picked up Wakefield-based Arena Group in January , as it indicated it was starting to roll out a strategy it had been following in the...
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CPSI Launches Turnkey Telehealth Solution to Help Providers Address the COVID-19 Crisis While ...
MOBILE, Ala. (PRWEB) March 30, 2020 CPSI (NASDAQ: CPSI ), a community healthcare solutions company, is launching a new solution, TalkWithYourDoc.com . By leveraging technology developed by its wholly owned subsidiary, Get Real Health® , the solution enables providers of all sizes to continue offering revenue-generating healthcare services while serving patients' needs during the COVID-19 outbreak. TalkWithYourDoc.com, offered free of charge for the remainder of 2020, is an EHR-agnostic,...
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Foxit Software Makes Online PDF Editing Software Available At No Charge To Help Businesses And Individuals Stay Productive During COVID-19 Emergency
FREMONT, Calif. , March 31, 2020 /PRNewswire/ -- Foxit Software , a leading provider of innovative PDF products and services, helping knowledge workers to increase their productivity and do more with documents, today announced the company is making its cloud-based PDF editor, PhantomPDF Online , available at no charge through September 30, 2020 to help businesses and institutions remain productive and cope with the demands of remote work teams and students. Foxit Software is taking this...
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Cybersecurity Update
Cybersecurity Update - Aurora Medical Center Bay Area of Marinette, WI notified an unknown number of patients that their PHI was exposed after an email phishing attack. - Beaumont Health of Detroit, MI notified 112,000 patients that their PHI was exposed after an email phishing attack. - Brandywine Counseling of Wilmington, DE, notified an unknown number of patients that their PHI was exposed after ransomware attack. - The Horst Gortz Institute reports it found security vulnerability in...
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Xerox Releases First-Quarter Results
Financial Results $173 million of operating cash flow from continuing operations, down $49 million year-over-year, and $150 million of free cash flow, down $57 million year-over-year Adjusted operating margin of 4.7 percent, down 630 basis points year-over-year $1.86 billion of revenue, a decrease of 14.7 percent year-over-year or 13.9 percent in constant currency GAAP loss from continuing operations of $(0.03) per share, down $0.37 year-over-year, and adjusted earnings per share (EPS) of...
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COVID-19 Impact on Dealers and the Channel?
I'm hearing a lot of different things from the channel regarding the COVID-19 impact. From usage declines (anywhere from 30-90%), layoffs/furloughs, to OEMs eliminating program incentives, etc. Wondering if you all would openly share some thoughts on what you are seeing and experiencing. Many thanks and I hope everyone is staying healthy and safe!
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RJ Young and Fast Pace Health Partner to Donate Hand Sanitizer
NASHVILLE, Tenn. (PRWEB) May 05, 2020 RJ Young, a leading provider of business solutions, and Fast Pace Health, urgent care clinics, partnered to give back to the community with a donation of 5,000 hand sanitizer pens in storm-stricken areas of Tennessee. The Salvation Army of Nashville and Chattanooga, Metro Police Department – North Precinct Nashville, Nashville Fire Department Station 2, and Putnam County Health Department received the shipments of sanitizer. The devasting March 3rd...
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Why One Print Solution Provider Is 'Optimistic' About What's Beyond COVID-19
Despite severe challenges in the print channel from the COVID-19 crisis, ImageNet Consulting CEO Pat Russell has his eye on opportunities that lie beyond the current travails. Printing at customer sites has plummeted by about two-thirds since the crisis began in March--though he's "treating it as a blessing" that it hasn't been worse. He's heard from peers that are down closer to 95 percent. And while office printing may not return to pre-coronavirus levels, Russell said that Oklahoma...
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Fujitsu Offers Free Access to Intellectual Property Rights to Support Fight Against COVID-19
TOKYO, May 12, 2020 - (JCN Newswire) - Fujitsu Limited today announced that as part of its ongoing efforts to mitigate the social and economic impacts of the COVID-19 pandemic, it will commit to the "Open COVID Pledge," which promotes free access to participants' intellectual property rights for activities aimed at ending the global spread of the disease. In committing to the Open COVID Pledge, which originated in the US, Fujitsu has declared that it will not assert its patents, utility...
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Gartner reports on IT spending
- In January, the research agency predicted that global spending on IT, including devices, data center equipment, cloud solutions, and enterprise software would rise from roughly $3.8 trillion in 2019 to $3.9 trillion in 2020 - However, this forecast did not anticipate the widespread disruption caused by COVID-19 - Now predicting an 8% decline in overall spending in comparison to 2019 - expects all IT segments to experience a decline over the course of this year, with device purchases and...
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Design the Covid-19 safe workplace, you have the challenge - we have the solution!
Design the Covid-19 safe workplace, you have the challenge - we have the solution! With the in-house software mySalesDrive.com, perform IT provides the office equipment and IT industry with the leading technical platform for organizing sales activities more efficiently. The Nuremberg software company expanded the scope of the application to the inclusion of IT equipment, software and services (workplace audit), meeting the needs of the increase in digitization. In connection with the current...
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Fuji Xerox to axe 100 jobs as printing demand plunges after Covid-19
Print company Fuji Xerox has told its staff it plans cut about 100 jobs, after its printing volumes dropped 85 per cent as a result of Covid-19. The job cuts will be made across the New Zealand operation and newly acquired business CSG. Managing director Peter Thomas said he did not expect printing volumes to recover to pre-covid levels and the decision was made to strengthen the business for the future. “This is a difficult and stressful time for all our staff. We will be providing those...
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Sharp IT budget cuts expected in wake of COVID-19
PCs, smartphones and cloud apps are that much more vital for collaboration thanks to workplace lockdowns across the globe, but the economic fallout of the COVID-19 pandemic will see IT spending less on these technologies this year. Gartner and IDC have revised their forecasts for 2020 in the wake of the pandemic, and the outlook is grim. [ Check out our " CIO's coronavirus playbook: 7 tips for surviving the crisis " and find out how the coronavirus crisis is impacting digital transformation...
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DISYS Managed Services Re-Launched as D2M
MCLEAN, Va., May 27, 2020 (GLOBE NEWSWIRE) -- D2M announces its re-launch as an independent division of DISYS and with expanded services to help enterprise clients increase overall operational efficiencies while serving as a powerful engine for job creation in the COVID-19 era. D2M is an outcome-driven service and solution partner that serves enterprises across their Information Technology operations. D2M’s services help clients in accelerating their digital transformation journeys to meet...
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Print industry slashes revenue expectations
Research update: Quocirca Covid-19 business impact survey third edition Print industry slashes revenue expectations as the impact of COVID-19 continues to bite Confidence in the potential for innovating out of the crisis drops as 38% of businesses expect revenue hit of more than 20% 2 June 2020: The print industry is braced for a major fall in revenues as the COVID-19 pandemic continues to unfold. 71% of respondents to Quocirca’s COVID-19 Business Impact Survey said they were expecting...
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Print industry on COVID-19 impact
Print industry on COVID-19 impact - New survey results published by Quocirca from print industry executives - 55% say pandemic has had critical or significant impact on business - 11% believe crisis holds opportunities - 70% agree that COVID-19 will cause significant ongoing market disruption - 60% expect revenues for year will decrease by more than 10% o 40% expect more than 20% hit - 87% see print volumes declining o Healthcare and government verticals showing increase - 56% believe this...
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IT Weapons Named to CRN's 2020 Solution Provider 500 List
June 15, 2020 14:00 ET | Source: Konica Minolta Business Solutions multilang-release BRAMPTON, Ontario, June 15, 2020 (GLOBE NEWSWIRE) -- IT Weapons announced today that CRN ® a brand of The Channel Company , has named IT Weapons to its 2020 Solution Provider 500 list. Each year, CRN releases its list of top 500 solution providers, a ranking of the leading IT channel partner organizations across North America by revenue. CRN’s Solution Provider 500 list serves as the industry’s benchmark for...
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Xerox: 82% of employees will be back to the office in 12-18 months
Even though many enterprises shut workplaces immediately in response to COVID-19 lockdowns, IT decision-makers from global companies expect a phased return in the next year and a half, with 82% of employees on average expected back to the office in that time, according to new research from Xerox. " The Future of Work in a Pandemic Era " found that organizations plan to move most employees back to an office setting, according to Steve Bandrowczak, Xerox president and chief operations officer,...
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Managed Service Providers Report Growth Opportunities in COVID-19 Era
NORWALK, Conn.--( BUSINESS WIRE )-- Datto, Inc. , the leading global provider of cloud-based software and technology solutions delivered through managed service providers (MSPs), today announced the release of its fourth annual Global State of the MSP Report, based on a survey of more than 1,800 MSPs around the globe. The report underscores the continued evolution of the MSP industry and identifies MSP growth drivers in today’s challenging environment. Prior to the COVID-19 pandemic, MSPs...
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Mimaki Live Event Series Launched to Connect with Customers and Drive New Opportunities After COVID-19
Amsterdam – Mimaki Europe, a leading manufacturer of inkjet printers and cutting systems, has announced it will host a three-part virtual event series – Mimaki Live Series – to support customers looking for inspiration and advice on how to maintain or revive business after the COVID-19 crisis. Building on the success of Mimaki’s Virtual Print Festival in March and April this year, Mimaki has created an exciting and insightful three-day programme for three market-focused virtual events: Event...
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IDC predicts large decline in clicks
New research from International Data Corporation (IDC) forecasts page volume will fall 13.7% in 2020 - from 3.2 trillion pages in 2019 to 2.8 trillion pages in 2020 - expected to bounce back slightly in the years ahead - page volumes are now forecast to see a compound annual growth rate (CAGR) of -4.8%over the 2019-2024 forecast period - "More than 6 million pages were printed every minute globally in 2019. This amountcovers the area of 54 football pitches. COVID-19 is expected to remove...
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Return to work survey results
Return to work survey results - Research published by Vanson Bourne Inc. based on survey of IT decision makers and senior C-level professionals regarding impact of COVID-19 pandemic - 82% of the workforce will return to workplace in 12-18 months - 56% are increasing technology budgets - 34% plan to speed their digital transformation - 72% were not fully prepared from a technology perspective for remote workers o 29% say technology was biggest pain point 35% = remote IT support lacking ...
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Cybersecurity Update
- UPMC (University of Pittsburgh Medical Center) notified 65,000 patients that their PHI was stolen and placed on Dark Web to be monetized. - Privacy Affairs magazine published results of research of what hackers are selling stolen info on the Dark Web. Examples: o Credit card info = $12 to $20 each o Driver’s license = $70 to $550 each o Auto insurance card = $70 each o Facebook account = $74 each o Instagram account = $55 each o Tick Tok account = $15 each - KIPP SoCal, charter schools in...
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Datto Inc.'s "Global State of the MSP Report," released earlier this month
Datto Inc.'s "Global State of the MSP Report," released earlier this month, revealed 75% of the MSPs polled identified cloud productivity services such as Microsoft 365 and Google G Suite as the leading managed service they provide. Future plans also call for cloud: MSPs cited cloud-based infrastructure design and management as the top service they plan to offer within the next year, according to the Datto MSP report. That's quite a shift from just four years ago, when many service providers...
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Fujitsu to halve office space in push for remote work amid pandemic
Fujitsu to halve office space in push for remote work amid pandemic Fujitsu Ltd. said Monday it will halve its office space by March 2023 as it pushes for more of its 80,000 domestic employees to work remotely amid the coronavirus pandemic. The move puts the tech giant in line with major rivals Hitachi Ltd., Toshiba Corp. and Sony Corp. in expanding work-from-home arrangements to reduce the risk of developing COVID-19, the disease caused by the virus. Since February, when the virus was just...
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GRM Document Management Launches Zappix Back To Work Solution To Help With COVID-19 ...
BURLINGTON, Mass. (PRWEB) July 07, 2020 Zappix, the leading Mobile On-Demand App vendor, has launched a mobile-based visual solution to help GRM Document Management adapt their workforce management to COVID-19. The new Zappix “Back To Work” Solution delivers proactive daily symptom assessments pushed to employees via dynamic SMS or email links to keep employees, visitors, and customers in multiple GRM locations across the US, Brazil, Peru, and Colombia safe as the company begins to reopen...
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COVID-19 Affected Businesses Rescued by Managed IT Services Companies Like iTecs Promus
DALLAS , July 6, 2020 /PRNewswire/ -- The recent pandemic has changed how businesses globally are conducting their day-to-day operations. With the need for many companies to have their staff work from home and the intricacies that environment entails, finding the right IT solution and executing it expeditiously can be a challenge. COVID-19 Affected Businesses Rescued by Managed IT Services Companies Like iTecs Promus Many have resorted to having employees use their home computer to dial into...
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HP CEO interviewed in CRN magazine
HP CEO interviewed in CRN magazine Plan for “as-a-service” acceleration according to CEO Enrique Lores - Hopes to combine managed print with Instant Ink program - the COVID-19 crisis has brought the opportunity to the forefront for the company and its channel partners - countless businesses continuing to work from home and customers looking to reduce costs - "What we have seen as a consequence of the pandemic is significant growth in anything that has to do with as-a-service--whether it's...
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Canon Solutions America Announces "IDEAS COVID-19 Assist" for Auto Dealers
MELVILLE, N.Y. , July 9, 2020 /PRNewswire/ -- Canon Solutions America, Inc., a wholly owned subsidiary of Canon U.S.A. , Inc., is pleased to announce it is waiving all set-up and training fees for automotive dealers who are looking to reduce operating costs and increase revenue and profits in their Fixed Operations by implementing the Intelligence Dealer Electronic Archiving System (IDEAS). To learn more about how Center BMW uses IDEAS, watch the video here . Canon Solutions America...
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COVID19 "Remote Working" Day Eighty-Three of Sales
Only 5 more days for four full months of selling days that I've been working remote. You may have noticed that I've been skipping a couple of days here and there with blogging on this series. I had no idea that Covid19 would last in to the summer and usually my summers mean less posting of blogs and more time spent enjoying the great weather. Just a short recap for Friday. I was able to secure two orders for two net new companies. However the revenue fell short of what I was hoping for. With...
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Re: COVID19 "Remote Working" Day Eighty-Three of Sales
Always motivating to read your posts Art and to appreciate the grind. We're all in it together, the way things look now, for a while longer yet. 200 miles is a good bit of distance for two appointments, I bet you're wishing you had some time or it was socially acceptable for some cold/warm calls in between! Don't let the blog rule you, enjoy the weather and what helps keep you calm! Have a great rest of your week!
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Increased Demand for A4 due to COVID?
Wondering if anyone is selling more A4 (desktops) due to the COVID landscape and to support employees working from home? If so, what features/functions are the most valuable to these customers? Looking for any info on this topic or how demand/usage for A4 has changed. Thanks!
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Re: Increased Demand for A4 due to COVID?
I haven't seen any, and more probably because we don't play in the market with sub $1,000 devices. We will sell them more as needed when a user has a request. A week ago my son told me that he went to Staples to buy a sub $500 laser printer and they had none. Tells me there is a lot of buying happening in the sub $1,000 range for laser devices.
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Re: Increased Demand for A4 due to COVID?
Thanks Art. Yeah, I think there is demand on the transacational side of the channel. We are seeing that there is super low hardware inventory across online resellers too. Essentially availability for consumer/SOHO devices has been declining since March.
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documentWORKS Offers Thermal Scanners for Texas Businesses Adapting to COVID-19 World
DALLAS--( BUSINESS WIRE )--As many businesses and organizations reel from the ever-changing COVID-19 recommendations, one Texas company is providing thermal scanning kiosks that make temperature checks contact-free. While documentWORKS normally focuses on IT, software, and print services, the pandemic created a new technology need. “We saw many of our customers and fellow business owners anxious to reopen, but concerned with the health precautions and liabilities,” says Hunter Woolfolk,...
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Re: Increased Demand for A4 due to COVID?
I spoke with a law student graduate in the Pacific North West a month ago, he informed me the local Staples offered a law graduate package, HP Laptop and Laserjet printer with a service package all for $199.00 per month for 48 months. not exactly sure what is included in the service package. The Staples was sold out of offering in 5 days. I wonder how many of these packages they sold?
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Re: Increased Demand for A4 due to COVID?
wow, that nets back more than $8,300. Good deal or bad deal? I'm thinking very good for Staples
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Cybersecurity Update
Cybersecurity Update Bill Gates, Barack Obama, Jeff Bezos, Joe Biden, Kanye West, Elon Musk and many other high profile people had their Twitter accounts hacked. o All their followers received a tweet trying to convince users to send in $1000 in bitcoin - The US National Security Agency is warning hospitals, universities and pharmaceutical companies that Russian hackers are attempting to steal COVID-19 research using email phishing and malware attacks. - Wells Fargo ordered all of its...
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Survey of Copier dealers re:COVID-19 impact
Survey of dealers re:COVID-19 impact Conducted by BTA (Business Technology Association) - 42% expect their business to return to previous levels o 37% expect business to exceed previous levels - Most expect no improvement in July - 21% do not think business will return to previous levels - 45% say new business only contributed to less than 15% of sales o 45% say new business contributed to 16%-30% of sales
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Gartner report on remote workers
Gartner report on remote workers Published Future of Work Trends Post Covid-19 report - Studying long-term effects of the Covid-19 pandemic and associated stay-at-home orders, and also discussed guidelines for human resources (HR) departments. - the pandemic and stay-at-home orders are: accelerating remote working; increased use of employee data; greater role of the employer as a social safety net; and wider use of contingent workers - forecasts that 48% of employees will be working remotely...
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Eacs launches new 24/7 Managed Services support
Managed Services Provider eacs has unveiled a new round-the-clock service model, which has been designed to tackle new IT support needs brought on by the global COVID-19 pandemic. Announcing the revamp, eacs said it has seen increased demand for 24/7 support, particularly since the widespread lockdown rules have pushed its customers to transform their digital operations and find more flexible ways of working. read more here
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Cybersecurity Update
Cybersecurity Update - Fortified Health Security reports that malicious attackers caused 60% of healthcare data breaches so far this year. - Children’s Hospital of Colorado, located in Aurora, notified 2,553 patients that their PHI was exposed after an email phishing attack. - Interpol reports that from January to April, it detected the following tied to COVID-19 topics: o 907,000 spam messages o 737 malware incidents o 48,000 malicious URLs - Becker’s Health IT magazine reports that...