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Re: MPS and Linux HELP!

jdicarlo ·
So some clarification first. PaperCut absolutely does support Mac. In fact, it is the only cost recovery/print control solution that I know of that actually installs in an all Mac environment. (Server and Client) It also is the only solution I know of that installs in a Linux environment. So both of your issues are solved with PaperCut. I included the install guides for Mac and Linux to get you started.
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Re: High Volume Updates

Art Post (Guest) ·
RICOH PRO 907/1107/1357 PRODUCTION PRINTER FREQUENTLY ASKED QUESTIONS Q. Where do the new Pro Series Production Printers fit in the Ricoh high volume monochrome printer product line? A. The new Pro Series Production Printers are successors to the highly successful Digital Document Publisher models, the DDP70e and the DDP92. Those models were initially brought into the Ricoh product family through the acquisition of Hitachi. Technically, the 70-ppm Digital Document Publisher 70e is being...
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Re: Lexmark Dealer MFPs vs IT Channel MFPs

JasonR ·
Just to clarify, they aren't "basically the same" they are EXACTLY the same. There is no difference in any way between the X and XS, other than the toner they can accept.
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Re: Ricoh Loses another Top Exec

Art Post (Guest) ·
Today we are announcing a change in our direct field sales leadership as Mark Bottini has decided to resign his position as Vice President of Direct Sales for Ricoh U.S. to accept a senior leadership position at an outside company. I want to thank Mark for his many contributions to Ricoh and IKON. He started his career in sales with IKON over 20 years ago and has held many leadership positions at the Area, Region and national level. His leadership, commitment and enthusiasm have been...
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Re: For all Replublicans, or Indies

Jrlz ·
If the only criteria is "who can get the US back on track financially", I would vote for Romney. His financial background would be valuable in understanding how to fix things. I would like to see him team up as VP with whoever gets the nomination. He could spear head the financial reforms needed to get things going in the right direction. Questions is, whould he be willing to accept the invitation as a VP?
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Re: Top Color Production Systems?

GIntel ·
They are going to sell all non inkjet printing and all non-production printing patents and downsize significantly. Good lesson for everyone about reacting to the inconvenient truths before its too late. Kodak made too much money off film to accept the transition to digital and never recovered.
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Re: Padded Lease Rates

Yoda ·
Yes and thats not much. Pays for maybe a Production SE, Lease admin or sales coordinator and part of a Sales Manager. Art it depends on how many reps whats the comp plan etc.. Do any reps voluntarily give back salaries when they sell little or nothing one or two months out of the year? I think not, the pad also covers these inevitable down months. If you want to be pure about it. Compare a straight commission position with actual dealer cost. I did it once and made the most money I ever...
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Re: Image Quality Not a Main Criteria in MFP Purchase

Chuck ·
Vince has some excellent points but I remember when selling Word Processing Systems that the highest quality available was a Diablo 630 with a Steel Printwheel and Carbon Ribbon, then came laser printers and then the highest acceptable quality became a laser copy. The bar was greatly LOWERED to accept laser quality (nothing more than a copy). Perhaps what we're seeing is the lowering of expectations as to what is acceptable (production printing notwithstanding). Scanning speeds vs output...
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Re: Samsung Says Offer for Sharp’s Photocopier Unit Rejected

Art Post (Guest) ·
Samsung eyed Sharp copier biz in tieup talks Kyodo Mar 14, 2013 Article history PPRINT ↪SHARE OSAKA – Struggling electronics maker Sharp Corp. rejected an offer from Samsung Electronics Co. to buy its copier business during talks to form a capital tieup, sources said Wednesday. It’s unknown how much Samsung offered. The South Korean company, which sees copiers as the next growth business after smartphones, could make another buyout offer, the sources said. Sharp regards the copier business...
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Re: PaperCut MF

montecore ·
RF Ideas is the biggest provider of readers. Not sure if this works with Ricoh but look at the MiCard Plus readers that will work with 35 different cards and accept 2 different radio frequencies. I would be careful with the single card readers as there is no flexibility for the customer.
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Re: 100 calls a day, 240 minutes talk time a day, 4 opps per day

Dave Shaw ·
Here are my thoughts on it, for what it's worth... Judges out there have shown an incredible bias towards the employee when it comes to enforcement of non-competes. Basically, regardless of what you signed, they have shown across the continent that they will not allow an overly prohibitive non-compete to prevent a man (or woman) from earning a living. Basically, if haven't stolen any of their information and you're ready to accept that it wouldn't be fair, regardless of circumstances, for...
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Re: 1060 v Minolta Di551/Konica 7155 need help!

Lee ·
We are a Konica and Ricoh dealer and I am familiar with both products (moreso the Ricoh). They are both good machines, but the 1060 software is far better in most respects: Scanning Konica scans to the hard drive on the controller and then you retrieve it from the "box" with a piece of software called ScanTrip, 25.00 per seat. You have to know which box to pull the scan from. It's what I would call pull scanning. ScanTrip can be set to poll the machine periodicaly to see if there is anything...
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Re: IKON's $2,500 Trade-up Bonus that we don't get

Ted ·
It's over 3MB, but I'll e-mail it to you. Or any Ricoh Dealer that needs it and can accept a file over 3MB.
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Re: Can we do this?

Scott Holloway ·
I have spoken to the product manager and was told the unit will work with any printer that will accept pcl print language. Scott
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Re: Can we do this?

Darren .... ·
Any printer that will accept PCL ... including non-Ricoh? That would open up a whole new client base.
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Re: B&W vs. Color pages

dmurrah ·
here you go
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Re: Ricoh Rumor!! New Strategy?

Ryan ·
This seems to be a pretty good box but I have seen some problems. First of all if you have the Muratec machine, make sure you don't forget to put the Muratec sticker over the Samsung label!!! LOL One pain in the ass thing is having to tell the machine what size paper is in the tray whenever you refill the tray or load the bypass. I can understand and accept having to set the bypass size but not the main trays!!! Kinda stooooopid if you ask me. Also you can't recieve faxes in 11" and 14". You...
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Re: Ricoh Rumor!! New Strategy?

Art Post (Guest) ·
We have a half dozen or so in the field, no complaints here, I did watch a customer send a print job of a 100 page booklet and there was no pause. Is this just happening with copies? If so, it could be a memory issue. The machine that I spoke about had the memory upgrade installed before we put it in the field. That may be the issue. Let me know what you come up with.
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Re: Sales Tips

Art Post (Guest) ·
Are you truly happy? Do you even know what it means to be happy and what it takes to achieve happiness? These are important questions for anyone who is seeking happiness to ask themselves. I live my life to maintain my own happiness while trying my best to not cause unhappiness to anyone else. If you want to be happy you need to understand that you can be happy and that you should be happy. Many people make the mistake of believing that they don’t deserve happiness and accept their unhappy...
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Re: Sales Tips

Art Post (Guest) ·
Ask Why? People have all sorts of reasons for not buying or giving an objection, and you shouldn't take "no" personally. The more you can put your ego aside and gracefully accept the refusal, the more you learn from the experience. So, assume for the time being that you've been turned down and your business with this person is done. Make it clear that you've accepted the reply. If you're no longer trying to sell him, you and the buyer will be in a more neutral territory, and you'll have...
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Re: So Many Choices

Gregory (Guest) ·
Scott: I see it as a positive. The fact of the matter is, "it is what it is" and it's not going away. You must be a professional in the business today. This means you must continuously learn about the technology that you build solutions around. And that technology changes at least a little with each new product that is released into the field. Then you must know the pros and cons of your product as it relates to your competition. Then you must take that knowledge and learn the skill to...
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Re: 2090 with SR90 and EB-105EX

Art Post (Guest) ·
hmmmmmmmmm.............. What you showed me looks like some time of interference, digital banding, etc. I thought first of the laser. Hence you have informed me of the copy and print mode the machine is doing this. Have you thought about radio interference? As stupid as this sounds, all copiers under FCC law as a class (whatever devise) have to be able to accept radio waves, whether they are good or bad. If you guys are stumped with this. I would try to add a noise filter and to ask the...
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Re: scan to SMB to Windows 2003 server with Ricoh MP2000Le

JasonR ·
I believe that issue was fixed with firmware quite a while ago. If not, the fix I've always used was FTP instead of SMB. FTP takes under a minute to set up on the server and has a wizard to step you through the setup. People usually raise security concern with "opening" FTP, but it is very secure since you can tell FTP to only accept communication from a single IP (the IP of the copier) AND require a username and password. You can also only allow "write" rights so that even if someone could...
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Re: Storage of competitor's equipment during lease

Old Glory ·
Mr./Ms. customer, "Ultimately your name is the one on the lease. If the equipment gets damaged or doesn't get returned, you are the one they will be coming after. If payments don't get made, your credit rating is the one that is effected. Ask yourself this, would you loan me or any of my competitors your car? Probably not for all the same reasons you might not want to trust them or even me with your copier. I can give you every assurance that we would accept responsibility for anything that...
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Re: Ricoh Introduction of the MP W7140 and MP W5100

Art Post (Guest) ·
Digitising your drawings has many advantages. It saves legacy documents for the future. It streamlines your workflow and speeds up the job turnaround. Capture, store and distribute documents efficiently with the Aficio MP W5100/MP W7140 Brochure Overview In the 1980s, Ricoh was the first company to market a digital and plain-paper wide format device. Since then, they have developed an impressive range of wide format products. We are proud to offer you the MP W5100/MP W7140 as the latest...
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Re: Key Equipment Leasing sayonara to Copiers

fisher ·
Just got this email from my rep. Another one bites the dust. It just gets worse and worse.
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Re: GBC ProClick Pronto 3000

SalesServiceGuy ·
Ok. I will accept 3,000. Thanks,
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Re: New Ricoh MP C2003 & C2503

fisher ·
Brochure attached.
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Re: bluetooth printing

Darren .... ·
Wireless is indeed slower than a cable connection ... 802.11a up to 54Mbps, 802.11b up to 11Mbps, 802.11b+ up to 22 Mbps, 802.11g which will accept a, b, & b+ formats. But unless you are transferring REALLY REALLY BIG stuff between the wireless devices, speed should not be noticeable (or if your wireless printer or other device is located quite a distance from the wireless access point as the speed reduces the further the distance) ... remember, those are megabits (8 bits to a byte ...
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Re: Pay Plan

Old Glory ·
You guys have my head spinning with all that I want to say on this subject so I'm sure I will be jumping all over the board but here it goes. First of all, we all have to recognize that the profit from service is getting squeezed every bit as much as profits from sales. We want better trained technicians and quicker response times yet CPC's are significantly lower than they used to be. You think $2.00/gallon gasoline has adversely effected you...think what effect it has had on service...
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Re: Xerox Phaser 6250 Color Operating Costs

dmurrah ·
You will find it here.
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Re: What does your Company do when equpiment comes in Damaged

Shaja ·
We haven't had much problem with damage lately, but I will tell our warehouse to keep an eye out. Are you referring to visible damage to the box or damage discovered out of the box? We're told to accept but immediately document damage on the shipper's paperwork, and file claim with carrier. I believe the rationale is that once it leaves Ricoh's loading dock, the responsibility for the product lies with the carrier. Check and see if it's the same carrier for all your damaged shipments; and if...
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Re: Canon Draws Crowds, Raves At Graph

Shaja ·
Dontcha just love press releases. I went to Graph Expo yesterday, and I will say that the only two companies aggressively promoting their copiers were Canon and Xerox. Walked in the door to see two big Xerox and Canon copier banners (about the size of a small building) right there in the McCormick Place lobby. Konica had a C6500 buried in the EFI booth, and if anybody else was there (Ricoh???) I didn't see it. Quite a switch from last year when Konica had the whole industry buzzing about the...
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Re: Fair Comission Plans

Old Glory ·
No question that is alot of G.P. in anybody's book. I personally am not one who believes that a sales rep has right to share in the savings when a dealer takes advantage of "cash with order" discounts or quantity discounts. Sales reps aren't the ones who get "stuck" with discountinued inventory ,etc. so I'm willing to accept that deal. Therefore, I'm OK with Dealer Cost being based on regular "Single Unit Price" regardless of occassional discounts. The way I see it, for me to lay claim to...
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Re: Fair Comission Plans

Art Post (Guest) ·
Jim: My company uses a 20% pack. No discounts are passed and on along with CWO's. They are entitled to this, it is their company. In reference to the 200K -300K, yes I agree the rep should be getting anything in reason for that type of GP volume, and thats what I stated for the AMEN! I am not the smartest or most gifted sales person on the block however longevity and the desire to work hard, compete and win makes me above average when it comes to the numbers. What ticks me off most is the...
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Re: print tracking

Vince (Guest) ·
You can put the print drive on the server and share it. 2000server will accept MAC printing. Then just add any audit software from there.
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Re: DEALER NEEDED IN DC AREA

Old Glory ·
If you quote Ricoh's published RMAP service pricing, you shouldn't ever get it rejected by the installing dealer. As a matter of fact, I'm quite certain that Ricoh's Dealer Contract obligates the dealer to accept it.
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Re: Leasing Companies who cater to clients with less than good credit

Jason H ·
We have been using CoActiv (now element) for deals with lower credit and also Leaf has been pretty good for us. I refuse to use Marlin now as we have never had good dealings with them. I did run across Providence Capital the other day and had a deal where the customer had no credit whatsoever and the customer came up with a solution where they would lease the system for 24 months but would put down a deposit of something like 2,500.00. They accepted these terms but 4 months later we still...
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Re: Foxconn Lowering Offer for Japan's Sharp

Art Post ·
I mentioned this three weeks ago when I saw the draw back from Foxconn. Sharp has no other alternative move but to accept whatever offer comes it's way. Huge loans are due April 1st to the Japanese banks. Wonder if Gou will stay with the same monetary commitment and get all of Sharp or lower the amount and stay with the same percentage from the original deal. If the offer is less, than Sharp will have to re work it's comeback plan, and I'm sure that comeback plan will affect many of the...
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Re: A Funny Thing Happened while Phone Cold Calling Today

Jason H ·
I love it when people say that. I have pointed it out to people and actually sold them a system after they realized how stupid they sounded saying they didn't accept calls/drop in's from Sales People. I have politely told business owners down to receptionists that I hope their sales reps are not treated the way I was when I walked into their office when they are in the field trying to earn a potential clients business.
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Re: Integrated cloud environment (ice)

Art Post ·
yes, ICE will scan2evernote. You can offer to existing MIF as long as they are Ricoh devices and have browsers that accept the ICE. If your order the new smart monitor display, you do not need to order the browser for the new systems.
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Re: RFP's/Bids

Art Post ·
Not sure what you are looking for, are you looking for bids or to see proposals?
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Re: Letter to Mr. Jones about Sales Reps

Art Post ·
Just an FYI on the above account. That was my first call to them, and never did a stop in cold call. I was more surprised that someone would answer that, "We don't accept solicitor phones calls" and then more upset that I was going to ask, "what do you accept", and was hung up on. The way I figure, is the boss probably does not know what's going with their receptionist. In reference to burning bridges, I'm figuring that there's a lot more accounts in my territory, than what Kathie might have...
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Fujifilm concedes difficulties in pursuing Xerox acquisition

Art Post ·
TOKYO -- Fujifilm Holdings' Chairman Shigetaka Komori has admitted that the acquisition of Xerox -- a deal announced in January then canceled by Xerox in May -- has become "difficult." In an interview with Nikkei, Komori chose his words carefully but appeared to be on the verge of bowing to the inevitable. He said he met Xerox CEO John Visentin in November and that the two "shared" the view that the companies can maintain their existing alliance, which also appeared to be on the rocks...
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Epson Unveils Four of the Fastest and Lightest Mobile Document Scanners Designed to Easily Organize Documents and Receipts

Art Post ·
LONG BEACH, Calif. , Dec. 4, 2018 /PRNewswire/ -- Epson America, a leading provider of digital imaging solutions, today expanded its portable scanning portfolio with the WorkForce ® ES-50 and 60W document scanners, as well as the WorkForce ES-55R and ES-65WR receipt scanners equipped with advanced accounting management tools. Boasting extraordinary speeds, both the ES-50 and ES-55R scan a single page in as fast as 5.5 seconds 1 , while the ES-60W and ES-65WR scan a single page in as fast as...
Blog Post

Imaging Channel, DEX Imaging and Staples oh, Imagine the Probabilities

Ray Stasiezcko ·
Thanks for chatting with Staples. Yes, Sir, we can deliver the New A4 you bought online. How’s Tuesday? Can we bring it with your supply order? Yes, one more question can you pick up and dispose of my old copier? Yes, we can let's discuss that when we come out to perform your managed print assessment. Thanks again for choosing Staples. End of Chat For Now!! 2019 is indeed starting with a bang. The Imaging Channel changed on Friday the 8th of February. Well, that’s what some will say. In...
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This Week in the Copier Industry 15 Years Ago, The Last Week in September 2003

Art Post ·
Last week was a killer! Not that I sold anything, but I had a golf outing on Monday (did secure a meeting out of that), two full days of training in PA on Wednesday and Thursday. Friday AM I left for the Jersey office and what should have been about 2.5 hours turned into almost 5 hours because one of the major highways was closed in both directions. I had to bird dog my way home on the back roads of eastern PA. Enjoy these threads from 15 years ago this week! New Ricoh Type-H Staple...
Blog Post

Continuously Modify

Ray Stasiezcko ·
“If you are forced to change you waited too long and should have Modified along the way.” Well, everything must end or at least it gets depleted. We have all found ourselves saying. “What do you mean that doesn't exist anymore.” “Customers buy outcomes; the means to their achievement always modifies.” Today we must Constantly Modify. If you're forced to change you waited too long. The marketplace customers either of business to business or business to the consumer are modifying quickly and...
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Epson Introduces its Smallest and Fastest Mobile Document Scanners

Art Post ·
Epson Introduces its Smallest and Fastest Mobile Document Scanners New DS-70 and DS-80W Travel-Friendly Document Scanners Designed for Busy Professionals On-the-go LONG BEACH, Calif. – Sept. 18, 2018 – Epson America, a leading provider of digital imaging solutions, today introduced the DS-70 and DS-80W portable document scanners ideal for full-function and flexibility on-the-go. The fastest and lightest mobile single-sheet-fed document scanner 1 , the Epson DS-70 scans a single page in as...
Blog Post

A Selling From The Heart Professional Is Not A Sales Settler!

Larry Levine ·
I applaud DirecTV with their bold and 'direct' ads on TV. They continue to make an impact within the cable TV wars; but they've also made a substantial impact within the sales world (more in a bit). In a sales campaign from a few years ago, they play on one single phrase which showcased a frontier-era family in a suburban neighborhood stuck in antiquated ways such as a horse-and-buggy and, by the way, cable. “We’re settler's son, we settle for things,” explained the father in “Neighbors”...
 
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