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Re: Ricoh & Epson = "perfect together" NOT!

Maxima1 ·
The Epson argument has been going on for years. I brought one product in as a complement product and direct print production sales fought for Epson devices as part of the portfolio. I wouldn't allow it. However, with Vellek in charge of all product marketing, a lot changed. Overall profitability on Epson to Ricoh is about 7-9%. Plus there is no way to lock a customer into a toner inclusive deal when they could by it anywhere on the web. Losing proposition for Ricoh, winning for Epson. I ran...
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Re: Graph Expo Day Two 2016

Larry Kirsch ·
Good work...
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Re: New Ricoh MP C501SP "A4 or A3 or a New Hybrid MFP?"

Martin Hofman ·
Lock for MP C501
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Re: High Volume Updates

Art Post (Guest) ·
RICOH PRO 907/1107/1357 PRODUCTION PRINTER FREQUENTLY ASKED QUESTIONS Q. Where do the new Pro Series Production Printers fit in the Ricoh high volume monochrome printer product line? A. The new Pro Series Production Printers are successors to the highly successful Digital Document Publisher models, the DDP70e and the DDP92. Those models were initially brought into the Ricoh product family through the acquisition of Hitachi. Technically, the 70-ppm Digital Document Publisher 70e is being...
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Re: The Effect Currency Evaluations have on the MFP industry

SalesServiceGuy ·
As Japanese copiers manufacturers approach their March 31 year end, they will soon have to lock in their exchange rates for the next six month period. Timing could not be worse with a soaring yen.
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Re: Ricoh Dealership in Minnesota will buy.......

CashGap ·
Yes, but the auto dealers had great political clout in the 20's/30's when the industry was new. The manufacturers were distracted with growth and labor problems and failed to defend the consumers or themselves. The dealers were the "home team" in each market and were able to lock up the state legislatures, and (permanently?) keep the extra layer of markup in the business, preventing it from logically rationalizing to a direct model. MFP market is not even an rounding error by comparison, the...
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Re: Erie businessman gets fed prison for copier fraud

fisher ·
There is a special place in hell for people who rip off churches. Have a church in my home town that was ripped off for about $20K by a copier company that had already gone out of business. The vendor wrote the church a 63 month lease with the service packed into the lease payment 3 months after the sherif had put a lock and chain on their doors. To make matters worse when the pastor of the church signed the lease he accidently signed in the wrong spot. When we got our hands on the actual...
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Re: Scan Router Lite and XP

Graham ·
From: Graham Sent: 9/6/2002 9:25 AM I haven't been able to find it as an option after the fact, the only two things that I can think of are... Try putting the "Delivery Server" option in the startup menu (It is in the Programs/Scan Router menu from START... OR... Backup all of the settings and accounts, uninstall Scan Router Admin then Reinstall and restore your backup. Choosing Run as Service also allows NT and 2000 Server and XP Pro to route scans when you are physically logged off of that...
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Re: Scan Router Lite and XP

Graham ·
From: Lee Sent: 9/8/2002 10:34 PM If you select Run as Service, (Option 3) you cannot route scans to a network drive when setting it to Save as a windows file. When you try to browse to the folder, you will only see the local drives on the machine, not the network (mapped) drives. Run as a service would be the preferred way to run it, as the workstation does not have to be actually logged on for ScanRouter to work. If you select the top option, which I believe is called As a Program, the...
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Re: Who to use for Leasing

Jim (Guest) ·
We offer prospects two choices: Conventional which is the low rate of the month and "No Hidden Charges Lease" which is through Clune Equipment Leasing (800) 862-6633. They do business the old fashioned way...no Doc Fees, No Propoerty Tax, No Insurance requirements, No Evergreen (Auto-renewal)Clauses, and early buy-outs are based on remaining principal, not sum of payments. Buy-outs cannot be quoted independent of us and residuals are determined in advance. They also will give you exclusives...
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Re: 2090/2105 Finishing

Art Post (Guest) ·
Plastic Comb GBC's plastic binding has been one of the world's favorite binding styles for years. Plastic comb binding offers unparalleled flexibility for updating materials. Twin Loop Wire GBC's Wire Binding Systems help you create upscale, professional materials that are sure to impress. Twin Loop allows you to conveniently wrap pages all the way around for compact handling. Color Coil GBC's Color Coil adds energy to business documents, demanding immediate attention. Color Coil allows...
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Re: 1075 Interrupt mode

Art Post (Guest) ·
The onlu thought I have is to send the print job in locked print mode, then walk to the copier and interrupt the copy job. Then select printer, input your lock code and........... let me know what happens, I think it'll work this way. I do not know of any way to stop the job from the desktop unless there is a way with SNM? How bout? Anyone have any ideas? Art
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Re: Aficio 2035/45 Physical Mailbox

Art Post (Guest) ·
Date: Monday, June 30, 2003 10:19 AM No you cannot. There were very few users of the 9-Bin Mailbox on the 1035/1045, plus most are using the Doc. Server or Lock Print as electronic mailboxes, instead of physical mailboxes. I would still check the driver setting
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Re: For HP, Copiers May Not Be A Cinch

Gregory (Guest) ·
bmiller Your reply to the HP article is very real. I would offer that you must truly take each situation on it's own. As soon as you walk out of one door and into another door, the players, preferences and attitudes change with the lock on the door knob. I have worked environments that have stayed the course with HP printers and lost the connectivity aspect. I have not yet lost to a copier, and I've been in two that were very heated. Frankly, I view Canon as more of a challenge than HP will...
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Re: KIP 3000

Art Post (Guest) ·
The reviews on the Ricoh are just aas good! Find out what the customer is looking for the wide format to do besides copy. Look for key features where 2400WD will excel: 12x18 paper tray Easy Scan2Folder (no KIP Request) RPCS Driver is great is only printing pdf's and tiffs, maybe combine a 5 user license of e-copy for markups. The ability to stack originals for scanning (Kip has to be done at a time) Two Paper Output sources for Ricoh (One for KIP) Dig a little deeper for their needs and...
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Re: Konica Minolta Bizhub C451

Art Post (Guest) ·
Specs for the bizhub are impressive! Here's how I would handle this. 1. I always bundle e-copy "desktop" software with every system. I make sure I show the customer the advantages of the copy desktop software before I speak about speeds and feeds. This software could make the difference in landing the sale or not!! 2. Support is always number one in the customers mind, provide them with a list of customers that you have that they may know. 3. Position yourself as the "expert", dig deep for...
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Re: Sales Tips

fem4001 ·
13 Ways to Respond to the "Call Me After the Holidays" Objection Written by Aja Frost | @ ajavuu Calling prospects in the last few weeks of Q4 means you’ll hear a season-specific objection: “Can you call me back in the new year?” There are three potential reasons you’ll hear this line. First, your prospect might be interested in learning more but has a legitimate reason to postpone your conversation. Maybe he’s already used up his budget, his team or department is still finalizing next...
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Re: Political Speeches

DRichard (Guest) ·
Due diligence...of course. But I don't believe in this administration's excesses. The ad hoc suspension of the Constitution, the trampling of civil liberties, the "antipatriotic" labeling of anyone who questions or criticizes the means to the ends, the ending of careers as punishment for not falling in lock-step behind this administration, the parallel government run from the vice-president's office....etc., etc. If the goal of the terrorists is to bring down our form of government because...
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Re: Toshiba Launches Social Business Network Designed to Connect Sales, Service and Corpo

Art Post (Guest) ·
That's actually how I have the manufacturers boards configured now. If you're a dual line or more you have access to multiple boards. I am still building forums and still have to lock down some of the new boards. However I have left the general boards "open" to all members, as you will see in the catefory markings of "all members". Would like to hear more on this. Maybe I should add a socil site for P4P or would that be too much to bear? Art
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Re: Ricoh CPC Methodology

SAM (Guest) ·
We do this all the time. 3500 B/w @ .011= $38.50 and 1500 Color @ $.066=$99 w/a Total count of $137.50... By doing this you lock the customer in with you for a lease when the lease comes up for the next term the competitor has to buyout the maintenance portion as well. As you all know.... This goes on all the time.
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Re: Savin 4035 with fax option

John Roof ·
Memory Lock is a feature that allows incoming faxes to be stored, and not printed until an ID Code is entered to retrieve the fzx. On page 38 of the Advanced Features Fax Reference Book explains how to activate this option. If you need the owners manual, we are a Savin dealer, and I can email the pdf file.
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Re: Savin 4035 with fax option

BLAMB ·
We currently use the memory lock for HIPPA compliance in medical installations. Also you may want to check into reverse order printing, this will cause all faxes to receive to memory and print page 1 on top ready to read.
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Re: BizHub

Art Post (Guest) ·
Garland: Try chosing a customer who is not in the market right now, and or create a need for your product or feature. There are many features that are different from manufacturer to manufacturer. Try to hone in on a "lock out" feature, a feature which Minolta does not offer and Ricoh does. Then hammer you position. Most of the time we can never win on price, but on sales skills, such as what the customer needs and what they do not think they need. Uncover through interviews the hidden pain...
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Re: Any comparison of Ricoh 240-480 vs Xerox 6204

Art Post (Guest) ·
Found this on the web, thanx to chops: Date: May/12/06 - 17:37 (GMT) Re: KIP and HP wide format service and Oce, Xerox, KIP comparison  The Xerox 6204 uses a Fuju Xerox controller which has no auto recognition of file types. This can cause the controller to lock up require operator intervention to clear the queue.  The 6204 cannot save print jobs for later recall and use.  The Xerox 6204 is listed as a mono component device; however it is not 100% toner efficient and requires a waste...
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Re: Is the AC205 any good?

jswinberlin ·
Jim: I'm sure you probably tried this, but: As far as the scanner locked in home position, did you check the blue scanner lock underneath that need to be unlocked during set up?
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Re: Is the AC205 any good?

Old Glory ·
I thought of that but came to find out that it wasn't locked at Home but would move about an inch and then lock-up. We just sent it back. I just wanted to make sure that it was just bad luck that the first two were problem machines. I'm hearing from everyone else that they apear to be OK overall.
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Re: Xerox and their single click Ledger

jswinberlin ·
We did get the deal. Merlin, you are right. It goes back to this just being a tactic used to lock out the competition. When we asked questions about how often they do this, etc... it wasn't really an issue at all. We just minimized it. I understand that our machines are capable of clicking once for 11 x 17, but that's not really what we want. Also, we can point out that in order for you to receive the proper preventative maintenance we need to know exactly what the quantity of prints are and...
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Re: konica Minolta bizhub 250

dmurrah ·
check this out.
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Re: Fiery E-8000 Controller

Dan Morgan ·
Are all of the available Fiery patches installed? It looks as though there have been 6 of them released to date. A few of them do mention addressing lock-up issues. I would make certain all mainframe f/w and Fiery patches are up to date. FWIW, I've got one with the E-7000 installed that has no issues scanning to e-mail.... What method of scanning are you using?
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Re: Fiery E-8000 Controller

Eddie2Times ·
Can you provide more detail on the scanning situation? Does the controller lock up once you select the Scan tab? Or is it when you go into scan to email/LDAP? As someone pointed out, there are about six patches for the E8000 that should be installed. As a separate note, there will be a new version of system software available that incorporates all of the patches and MS updates. Please contact your Ricoh ASM for a copy of it. It should help stabilize the E8000 operation.
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Re: Macs/1055/Secure Printing

v-tec ·
No lock memory printing for MAC.
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Re: The "Your Price is too High" Objection

fisher ·
Would the lower price be a bargain if the competition doesn't show up when the customer needs them?
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Re: The End Is Nigh

Art Post ·
More for Czech I see what you do on LinkedIn, I see what you write, you my friend "is the value" that you bring to your clients! Like I stated before, selling copiers now seems to be more about identifying those clients that you can ands can't make GP. You need to make that assessment ASAP during discovery. There are many boxes I don't make money on (GP), however there are spiffs from the manufacturers and @ $200 bucks each for some color units, you can pocket another $1K in spiffs. Don't...
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Re: Copier terms/language from days gone by

VinceMcHugh ·
Don't forget "Key Operator". Back in the day the highly trained main operator had a Key to lock \ unlock the Copier. Vince
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Re: Savin MPC2003 true multi-functionality

Art Post ·
We had something where the home destinations for scanning were the same and we were able to lock them in and save as a workflow from the home screen. Just thinking out loud, let's say a document had to be faxed to a location, emailed to someone and then saved to a folder. I'm thinking we can do that right?
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Re: KM flat rate program

Art Post ·
@DKARRON It's been some time since I had to compete against 1Rate from KM. One of the first questions I'd like to know is how many devices and what are the page volumes for color and black (total). KM will charge to ship toner to the client, thus that adds an additional expense to the client. Not sure what they charge per shipment, but hoping someone else can chime in and help you out. If it was me, one of the first things I would look for is a "lock out" feature. This means that you have...
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Re: When a Sales Rep leaves to go work for a competitor

SalesServiceGuy ·
Non competes are only so so effective in my area as well. They serve as a little bit of intimidation via a warning letter from a lawyer but are often ignored. I like your idea of only giving a sales rep only six-12 months worth of future lease expiries in his territory. Plus keeping the Master list under lock.
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Re: Escalating Maintenance Agreements

jredmon ·
Our dealership increases the service portion of an agreement 12% per year or if we lock in the rate (up to 5 years on a new machine) then we take a 5% hit on the machine and a 3% hit on the maintenance agreement. I do not see a problem with a 4-6% increase per year ...that is easy to explain but 12% kills us on getting new business.
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Running a Business Suddenly Simplified with New Xerox DocuShare Flex Platform

Art Post ·
NORWALK, Conn.- -Xerox’s (NYSE: XRX) DocuShare ® Flex cloud content management platform enables users to work from anywhere, collaborate on projects, connect with customers, track business transactions, automate paper-based workflows and intuitively organize documents and data without IT support. The platform can now integrate with DocuSign and will soon grow to integrate with QuickBooks Online and Salesforce.com. Customers will be able to sync data and workflows from these third-party...
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This Week in the Copier Industry 10 Years Ago, The Third Week in September 2003

Art Post ·
There's a great thread below "Print Management" Truth and Lies". It's a compilation of threads from members about best and worst practices. Check it out if you have the time. Enjoy the threads from ten years ago this week! Weekend Copier Notes from 09/14/08 Neal · 9/16/087:20 AM 11% annually o copy volumes are declining 2% annually o HP sold 60 million printers last year o Xerox sold 3 million printers last year o Kyocera only sold 115,000 printers last year o Average print volume for a...
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Spiceworks Study: Aging IT Infrastructure Drives IT Budget Increases in 2019

Art Post ·
AUSTIN, Texas, Sept. 12, 2018 /PRNewswire/ -- Spiceworks today announced its annual 2019 State of IT Budgets report that examines technology investments in organizations across North America and Europe. The results show 89 percent of companies expect their IT budgets to grow or remain flat in 2019. Although factors driving budget increases vary significantly by company size, 64 percent of those planning to increase budgets are doing so to upgrade outdated IT infrastructure. Across all...
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Canon's new 75PPM A4 MFP series

Art Post ·
Canon is looking to crush the A4 MFP space with three new models that are replacing the older 400i & 500i series There are three models to choose from. 75PPM = 715iF 65PPM =615iF 55PPM =515iF See attached documents. For me the 75PM is a killer, especially with the dealer price. Bit it's not all about the print speed. these puppies have a single pass feeder and can scan up to 100 ipm! Going to be very tough to compete. More to come on these Hey, if you're selling these, would love to hear...
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Datto Equips Managed Service Providers with 20 New Product Innovations to Improve Efficiency and Service Delivery

Art Post ·
BARCELONA, Spain--( BUSINESS WIRE )-- Datto Inc. , the world’s leading provider of IT solutions delivered through managed service providers (MSPs) and IT service providers (ITSPs), today announced enhancements to all product lines. Announced during DattoCon Barcelona, these innovations are set to deliver major efficiency improvements for MSPs and come just four months after Datto released nearly 20 updates and new features at DattoCon Austin in the U.S. These updates exemplify Datto’s...
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This Week in the Copier Industry 15 Years Ago, The First Week in November 2003

Art Post ·
Do you count how many selling days there are in every month? Do you minus those days for the corporate meetings, or hour the hours that you may leave early or get in late? They all add up, now with the Holiday Season upon us, November and December will offer the least few selling days of the year. Are you ready? Enjoy these awesome threads from 15 years ago this week! Xerox claims chip innovation Boston Mike · 11/3/038:38 AM , even on flexible surfaces. Xerox researchers in California then...
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New A4 devices expand Ricoh's portfolio by enhancing document security and meeting broader set of customer needs

Art Post ·
New A4 devices expand Ricoh's portfolio by enhancing document security and meeting broader set of customer needs MALVERN, Pa. , Nov. 19, 2018 /PRNewswire/ -- Ricoh USA , Inc. today unveiled a powerful cloud-connected multifunction printer (MFP) alongside several affordable, efficient devices that provide streamlined user experiences. The announcement of these five A4 products highlight the diversity of Ricoh's portfolio at a time when customers are eagerly looking for a variety of solutions...
Blog Post

This Week in the Copier Industry 15 Years Ago, The Fourth Week in June 2003

Art Post ·
Fifteen years ago, hard to believe that many of us have seen so much come and go during those years. The Ricoh Aficio 1224 was an A3 color device that printed 12 pages per minute in color and 24 pages per minute in black. We had some horrific problems with speed when the Ricoh 1224 would go into an auto calibration during a print or copy run. It would take up to 5 minutes to calibrate and then restart the print job, and yes we had many frustrated users because we weren't aware of how the...
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Konica Minolta Brings Data Security to the Next Level with bizhubSECURE Platinum

Art Post ·
SINGAPORE, Jul, 30 2018 - (Media OutReach) - Konica Minolta Business Solutions Asia (BSA), an integral value provider, recently launched the bizhubSECURE Platinum (BSP). A value-added professional solution designed for comprehensive network security protection, Konica Minolta is extending the powerful security protection to provide the most extensive, sophisticated set of security measures to industry and businesses of all sizes. As online data security becomes a pressing concern for...
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CompassMSP Acquires North Florida Managed Service Provider

Art Post ·
JACKSONVILLE, Fla. - August 1, 2018 - ( Newswire.com ) CompassMSP, a leading managed service provider (MSP), is proud to announce the acquisition of Integrity Consulting Group, a trusted technology advisor in north Florida since 2007. Bringing together the businesses will further enhance CompassMSP’s ability to serve as the client’s IT Business Partner, especially for clients in north Florida. It is the next step in Compass’ strategy to build a premier provider of managed services, including...
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Canon C356iF-C256iF II Spec Check Review

Art Post ·
It's not often that I'm intrigued by a competitors color MFP. It was two or three weeks ago when a prospect asked, "what do you know about the Canon C356iF?". Well, I was kind of embarrassed because I knew nothing about that Canon device. The only thing I could mutter out was that I would have to do some research and get back to them (not good). It's not like me to not know about my competitors devices, thus I started my quest to know as much as I can about the Canon C356iF. I'm not going to...
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Xerox Announces its New DocuShare Flex Platform

Art Post ·
Dec 03, 2018 — Software , Solutions NORWALK, Conn. — Xerox’s (NYSE: XRX) DocuShare ® Flex cloud content management platform enables users to work from anywhere, collaborate on projects, connect with customers, track business transactions, automate paper-based workflows and intuitively organize documents and data without IT support. The platform can now integrate with DocuSign and will soon grow to integrate with QuickBooks Online and Salesforce.com. Customers will be able to sync data and...
 
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