Tagged With "Health Emergency Order"
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Re: 57 Days of Selling "Day 44"
Love it Art! I had a day of running around with a networking luncheon followed by a training for a new device that I sold earlier in the month and stole from Sharp. I was extremely late to the party with this deal but they already had a canon that was very old and decided they wanted another canon and on top of that wanted someone to deal with local over Sharp and Ricoh direct. Then I was walking into the grocery store on the way home and got a call from a person I quoted a machine to about...
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Re: 7 Deadly Topics from 7 Deadly Sinners at Top 100 Summit (Part One)
I disagree that you have to own the network in order to offer seat-based billing. Before I go into why, can we (imaging industry) please stop referring to Managed Services as MNS? No one in the IT world uses this term; it's industry jargon that makes you stand out as a copier dealer 1st and an IT Services provider 2nd. Managed IT Services, Managed Services...fine. MNS needs to die. Now, here is why I disagree that you have to own the network as a client's Managed Services provider in order...
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Re: 7 Deadly Topics from 7 Deadly Sinners at Top 100 Summit (Part One)
Originally Posted by txeagle24: I disagree that you have to own the network in order to offer seat-based billing. Before I go into why, can we (imaging industry) please stop referring to Managed Services as MNS? No one in the IT world uses this term; it's industry jargon that makes you stand out as a copier dealer 1st and an IT Services provider 2nd. Managed IT Services, Managed Services...fine. MNS needs to die. Now, here is why I disagree that you have to own the network as a client's...
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Re: Is This the Beginning of the End for the Padding of Lease Rates?
Hello Art and the rest of the P4P members - Our industry association (ELFA), along with several independent law firms that represent many of our industry members are reviewing this legislation to determine the actual effects it will have on the industry as a whole and to provide guidance so that our members will be in compliance with the legislation. What we know at this point is that is you are involved in offering financing to businesses in California, you will be subject to this...
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Re: Is This the Beginning of the End for the Padding of Lease Rates?
Part Two: Leasing News Exclusive: The Opposition and How Senator Steven Glazer Got SB 1235 Passed (Part 2 of 3) By Tom McCurnin Leasing News Legal Editor The bill was "Engrossed and Enrolled" and presented to the Governor at 5 p.m., September 12th, awaiting his decision to sign or veto. How He Pushed It Through the Legislature What are the takeaways from this interview and SB 1235? ▪ First , I Was Surprised at the Overwhelming Support of Trade Groups for the Bill. When he rattled off the...
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Re: A Few Copier Vignettes from the Late Eighties & Nineties
Art, You and I are from similar professional backgrounds and times. We started in 1980 selling Sharp and Juki typewriters. Everything sold near MSRP. Then the fax boom came and we caught that wave perfectly. We sold Ricoh thermal faxes for full list ($2995.00). The only issue was cash flow; we sold them faster than we could order and purchase them. Copier Maintenance agreements went from .022 up to .035 and did not include drums, developer, toner, fuser rollers or lamps! Also, like your...
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Re: A Few Copier Vignettes from the Late Eighties & Nineties
Yup we have the same issues with cash flow. It was a great problem to have. The Hunt for Red October was a great book, even found the movie awesome too! Ty for the comment, we should connect for lunch one day
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Re: Does anyone have a clue as to how the CPC billing model started in the first place?
What came next with some dealers in the Oz market, was a guarantee that the client's copy costs would not rise annually, above a maximum of 10% which most clients would agree to. Or that it would only rise by the CPI, which these days is a joke of a deal, as it is only around 2%. But some now guarantee to hold the pricing for the term of the rental agreement, which at 5 years is just down right stupid.This has now become a lot more prevalent, as weak salesmen sell (if you can call it...
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Re: This Week in the Copier/Office Equipment Industry 10 Years Ago Last Week of February 2004)
I am out of the office until 05/03/2014. I am on annual leave until Wednesday 5th March 2014. If your email requires urgent attention please contact Mark Caveney on 01928 599 660 or mark.caveney@ricoh.co.uk ; or to place a service call and/or order toner for a machine please contact our service team on 08457 44 55 65. Alternatively, I will reply on my return. Many thanks, Ben. Note: This is an automated response to your message "Post By Art Post: This Week in the Copier/Office Equipment...
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Re: Will H.P. Uber the Imaging Channel
This is a great article! One point that I disagree on is that HP will be entering the SMB market with this acquisition. What's the point? Dealers own the SMB market, and most dealers will sell whatever their customers already have. Where HP has the advantage is going into their national and global accounts where they dominate with MPS contracts on A4 devices. Finally, they can go back to the banks/governments/etc and kick out the Canon/Ricoh/Xerox A3 devices that are in there. And because HP...
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Re: Why I Spent 30 Minutes Researching a Headset and What That Means to Copier Sales Reps
Larry, good stuff. Just the other day I was at an appointment for an envelope press. It was an existing account, and before we could meet, they wanted me to send the pricing on three different models. I was somewhat reluctant, however, since it was an existing account, I caved. After a few follow ups, we had the meeting, which I thought was going to more about telling then what the system could do and can't do. After 20 minutes or so, the DM stated that she had done quite a bit of research...
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Re: How Far Out On the Pier Are We?
Ray Stasieczko Great point with the typewriter industry. Many of those typewriter dealers saw the writing on the wall and moved into the imaging industry. They survived, they flourished and they made the change to another product within the Office Technology Industry. There are too many brilliant dealers principals out there that will let themselves fail by staying on board a sinking ship. Those dealers will innovate because they have too in order to survive. Those that are not brilliant...
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Re: On My Way Home!
Did you order those drinks at Sam Snead's ? George Krebs Shore Business Solutions Sent from my BlackBerry 10 smartphone on the Verizon Wireless 4G LTE network. From: Print4Pay Hotel Sent: Wednesday, February 28, 2018 5:45 PM To: George KRebs Reply To: Print4Pay Hotel Subject: Post By Art Post: On My Way Home!
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Re: The Heavy Toll of Poor Data Security in Healthcare
I am out of the office until 09/01/2014. I will respond to your message when I return. Note: This is an automated response to your message "Post By Art Post: The Heavy Toll of Poor Data Security in Healthcare" sent on 8/27/2014 8:12:05 AM. This is the only notification you will receive while this person is away.
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Re: Should Ricoh Offer a Rebate When Dealers Buy the New Smart Op Panel?
Once launched It looks like we will be able to order the NEW BW series machines with the smart panel factory installed , I'm guessing no rebate on the 03 color series. Has everyone done a lot of these smart panels?
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Re: Should Ricoh Offer a Rebate When Dealers Buy the New Smart Op Panel?
I order the Smart Op Panel with almost every one of these I sell and get nothing but rave reviews. The only exceptions are with customers that are using or considering using embedded solutions since Ricoh has yet to tell us that embedded solutions will work with the Smart Op Panel.
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Re: Selling Copiers "What Would You Do"?
alright, it's the same as networking with your current customers. Over time I've been able to establish relationships with other dealer owners. In particular, one is Pahoda Imaging in Colorado. Working with Pahoda allows me an avenue to still get the order and I don't have to walk away. In fact Pahoda is een on accepting these types of orders from salespeople like you and me
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Re: How dentists should comply with HIPAA
I am out of the office until 08/04/2015. I am away if you need to talk to someone please contact Darren Downey our GM Office 633-9264 X 226 Cell 204.229.7231 My Cell is 204.890.8570 Note: This is an automated response to your message "Post By David Bailey (Guest): How dentists should comply with HIPAA" sent on 4/1/2015 11:14:20 PM. This is the only notification you will receive while this person is away.
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Re: What HIPAA does and how the healthcare industry has been complying
What's really comical is while MFP vendors are touting the great features of their HIPAA complaint systems, walk through a typical sales office and I guarantee you'll be able to find a lease with a personal guarantee and a person's SS# left out somewhere on a desk.
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Re: Ten plus Tips for Cold Calling in the Field
My thoughts, some of which repeat what others have said, maybe in a different way: I cold call for information, phone call for appointments to a large degree. What I would add to Czech's 4 point list is to ask who they call for maintenance. That usually tells you, not only the company, but the brand, and if the receptionist doesn't know, then they likely don't have many problems. I almost always separate fact find from presentation. Too many reps "get an answer" then "do some selling", "get...
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Re: How To Sell Copiers In The Age of Coronavirus
That was a great 45 minutes! Gave me a few ideas. I plan to watch again as there was a lot of content to take in plus forward to my sales teams. Really appreciate the recording. Two very informative videos from the CEOs of Konica Minolta and Xerox on what they are doing and what is happening with their companies during the Corona Virus pandemic https://www.youtube.com/watch?v=6GbwTyfpX8s Konica Minolta has health care robots to measure patients temperatures walking into hospitals and to help...
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Re: How To Sell Copiers In The Age of Coronavirus
WOW! That's crazy with the helicopter and the copier
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Re: The Day After The Last Selling Day of the Quarter for Copier Reps
I just did the same thing myself. Thursday I sat and cleaned my office, purged a bunch of old junk I didn't need and reorganized some files etc. Friday I had two meetings, one to write up an order, and the second for a large format and an MFP. After that I decided I was going to go sit by the pool, relax and recharge. And of course since we aren't 9-5 people I am now back to doing work on Saturday morning. Happy 4th everyone!
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Re: Why Should I Talk With You Continued... Don't Be An Empty Suit!
I had an existing client (they were net new three years ago) for paying attention to details and providing them with the previous order docs, along with a review of what they spent with us last year all in one tidy report. And yes the last three pages consisting of a new lease, new MA and new order agreement with "sign here" stickers. Yes, I was upgrading my base That DM asked, do you mind if I sign them and send them to you tomorrow? I caved and stated that would be perfect, but I did tell...
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Re: Are Your Salespeople Good Losers? Ask Cam Newton...
Larry High Schools nor College teaches students "how to work your ass off". I'm a firm believer that you can't coach nor teach someone how to work hard. Knowing how to work hard is one of those innate characteristics within people that only comes to fruition when that person has the passion or drive to succeed. I've seen it time and time again, you can't teach someone how to work their ass of. The either want or don't want to. With sales, we understand that in order to win, we need to lose.
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Re: Recognizing Disruption
What, this article has been up since the 3rd and no comments? Well, I guess I'm guilty of that too as it is the 9th. However, I am surprised that I'm the first to comment on this. I have been in the business for a total of 5.5 years so on one hand I'm still a greeny (but then in the copier business that seems to be pretty tenured) and I'm 54 yrs old. After my first 1.5 yrs in the business I took another job, but then cam back 10 months later after my old boss called me with a major account...
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Re: Recognizing Disruption
ebyers, ty for posting the reply. I've been out of sorts for the past few weeks with some much needed time off. Many dealers don't need to change because they are still making a great profit. Sorry, I meant GREAT profit! Thus change is not in order for them. Salespeople to make that change, it's possible, one great idea with a few bucks behind that idea could change everything. What Ray posted above could be the copier industry, or it could be IT services or maybe software. Print Audit has...
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Re: WHOA!! You Need to Check Out National AZON!
Art, you're right. National Azon is a great asset to us as reps to hit the AEC vertical. In addition they also sell just stand alone large format scanners. I worked with them (but didn't win) on an opportunity at a state archive for scanning super old documents. The rep was super helpful and if it weren't for a prior relationship we would have won. Also, they offer a pretty robust media selection for wide format. We've got several customers we order media for from these guys. They have a...
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3 Things Sales Reps Need to Do To Help Smash Their Sales In 2019
To everyone in sales, you can perform much better and become more successful, if you just learn to master with consistency the basics. Vince Lombardi , the great Green Bay Packers coach, once said that football comes down to only two things: Blocking on offense and tackling on defense, and those are the basics his teams spent 80% of their time on in practice. Many analogies have been made between sales and sports. It’s often been said the one key fundamental principle in sports is to focus...
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This Week in the Copier Industry 15 Years Ago, The First Week in January 2004
Some of these devices sure do bring back some memories. interesting news with Ikon, and I remember the DiALTA Color CF5001 very well! Enjoy these threads from 15 years ago this week! Konica Minolta Unveils DiALTA Color CF5001 1/6/049:19 AM Konica Minolta Unveils DiALTA Color CF5001 Konica Minolta Business Solutions U .S.A. Inc. has introduced a 50-page-per-minute (ppm) color printer /copier/scanner, the Minolta DiALTA Color CF5001, designed specifically for environments with high volume...
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This Week in the Copier Industry 5 Years Ago, The First Week in January 2014
Some great threads here, especially the blog series I wrote for "31 Ways to close more copiers sales". Enjoy these threads from 5 years ago this week! Pacific Office Automation Helps Local Children by Matching Donations in the Fox 12 Holiday Toy Drive Art Post · 1/2/1410:14 PM Pacific Office Automation Pacific Office Automation ( http://www.pacificoffice.com ) is a leader in managed printing solutions and document management software. Since 1976, Pacific has grown to become the industry’s...
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This Week in the Copier Industry 10 Years Ago, The Third Week in January 2009
There's a pretty decent thread below about relationship selling. It's ten years old and yes I found it some place on the web. Speaks about common ground with the client along with trust. Take the three minutes to read this thread. Relationship Selling – The Buy and Buy Enjoy the threads from ten years ago this week! Weekend Copier Notes from 1/18/09 Neal · 1/19/098:46 AM bundled with Kodak MarketMover, which is a package to assist printshop owners in marketing and selling digital output. The...
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This Week in the Copier Industry 10 Years Ago, The Last Week in January 2009
It's been a hectic week for me. Had to spend a couple days in PA for meetings, coupled with the end of the month. January was nothing but a bummer. That's what happens when you cram everything in for the end of the year. One item I was happy with was my commission check. Back to rebuilding the pipeline. Enjoy these threads from ten years ago this week. Weekend Copier Notes from 1/25/09 Neal · 1/26/096:56 AM server, which is a relabeled Konica Minolta PRO C 6501. This certification is based...
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This Week in the Copier Industry 15 Years Ago, The Last Week in January 2004
In the next day or so I'll be blogging about the new Ricoh IMC MFP series. There's a lot of new stuff and I'm chomping at the bit to get my hands on one. Enjoy these threads from 15 years ago this week! Peerless Systems Announces Everest Family of MFP Controllers; New Controllers Based on Sierra Techno Boston Mike · 1/28/046:58 AM document products rely on a core set of imaging software and supporting electronics, collectively known as an imaging controller. Peerless' broad line of scalable...
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This Week in the Copier Industry 5 Years Ago, The Last Week in January 2014
Dang, there's a ton of content here! Check out the blog series for 31 Ways to Close More Copier Sales #25 of 31 , there are 31 in total and I'm trying to get them all in a collection for us. Enjoy these threads from 5 years ago this week! This Week in the Copier/Office Equipment Industry 10 Years Ago 4thWeek of January 2004 Art Post · 1/26/142:19 PM the new product.http://support. ricoh .com/bb/html/dr_ut_e/rc2/model/ c 32_38/ c 32_38en.htmJG Toshiba America Business Solutions Introduces The...
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This Week in the Copier/Office Equipment Industry 5 Years Ago (1st Week of February 2014)
Were you in the industry five years ago? If not some of these threads will shed some insight on what was the top threads 5 years ago this week. If you've been in this industry longer than five years, then many of these threads may bring back some memories. In any case enjoy these threads from 5 years ago this week! EFI Launches Fiery Digital Front Ends for New Konica Minolta Bizhub Presses Art Post · 2/6/149:20 PM EFI Launches Fiery Digital Front Ends for New Konica Minolta Bizhub Presses...
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Sales Professionals Get To The Heart Of What Matters
Heart is greatly misunderstood. Heart is relevant in sales, culture, and in leadership yet so many get it wrong. Getting to the heart of the matter, if sales reps are unable to uncover a personal or emotional need for the prospect to make a change, then they might consider breaking off the meeting, thanking them for their time and move on to the next prospect. Yes, I know it may be harsh BUT all too often many sales reps will continue down the journey without finding what motivates the...
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This Week in the Copier Industry 5 Years Ago, The First Week in December 2013
Okay, we're back to doing three of these a wee. Where we look back on the threads from, 5, 10 & 15 years ago Enjoy these threads from 5 years ago this week! Canon U.S.A. Unveils Océ VarioPrint 6000+ Series of High-Speed, High-Volume Digital Production Printers Art Post · 12/5/139:45 PM deliver critical savings to print providers. This black-and-white printer is ideal for burgeoning industries -- such as on-demand, digital book printing -- due to its registration accuracy, outstanding...
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This Week in the Copier Industry 10 Years Ago, The Second Week in January 2009
Enjoy these threads from ten years ago this week! Weekend Copier Notes from 1/11/09 Neal · 1/11/098:32 PM replacement was named for Tod’s old job. - In an effort to gain its customers back from IKON (which was acquired by Ricoh ), Canon Business Solutions launched the “War Chest” program, giving sales reps ability to pay for up to 9 months of a competitive lease, - A year after being booted from the program, Canon announced that it is once again part of the U .S. Federal Government GSA...
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Imaging Channel, DEX Imaging and Staples oh, Imagine the Probabilities
Thanks for chatting with Staples. Yes, Sir, we can deliver the New A4 you bought online. How’s Tuesday? Can we bring it with your supply order? Yes, one more question can you pick up and dispose of my old copier? Yes, we can let's discuss that when we come out to perform your managed print assessment. Thanks again for choosing Staples. End of Chat For Now!! 2019 is indeed starting with a bang. The Imaging Channel changed on Friday the 8th of February. Well, that’s what some will say. In...
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This Week in the Copier Industry 10 Years Ago, The Last Week in September 2003
There's a cool blog below from Bill Siderys titled MFP & Copier Pay Plan Changes for the Future . If you get the chance check it our. Bill is still a member of the Print4Pay Hotel, and I'd like to thank him for his valued long time membership. Check out the threads from ten years ago this week! Weekend Copier Notes from 09/28/08 Neal · 9/30/089:36 PM , selling out to Ricoh . Details on NewCal: o Founded by former Kodak copier technicians, Steve Tarpley & Ken Wilkens in 1991 o Won...
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This Week in the Copier Industry 5 Years Ago, The First Week in September 2013
Konica Minolta and Komori Debut World's First 23"x29" Digital Inkjet Press at PRINT 13 Art Post · 9/5/137:08 AM today's highly competitive printing marketplace. Delivering a high level in print quality coupled with impressively fast make-ready and open systems architecture, Komori presses help printers achieve the higher productivity and efficiency levels essential for increased margins and business growth. Komori America Corporation headquarters are in Rolling Meadows, IL with sales and...
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This Week in the Copier Industry 15 Years Ago, The Third Week in September 2003
BTA National Event was last week in NYC @ the Stewart Hotel. With members and vendors I heard there were 345 attendees. That's a great showing! What was the most popular talked about theme behind the scenes? Yup, it was the One Rate or Flat Rate. More to come on this during the week. Enjoy the threads from 15 years ago this week! Fuji-Xerox merges 9/17/038:48 PM Fuji- Xerox merges internally Byron Connolly, CRN Wednesday, 02 April 2003 Fuji- Xerox will audit its printer -distribution channel...
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Sales Professionals: Develop The Courage To Ask YOUR Clients For Feedback!
The consummate sales professional, runs their own business. They do their best to appease their clients, satisfy their needs and keep them loyal to their brand. How can you be sure your efforts bring about the desired results? If you fail to continually find out what your clients actually think about you and your service, you'll never be able to give them the best customer experience they deserve. It's their opinions about the experience they have with you that is helpful information to use...
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New Ricoh MP C501SP "A4 or A3 or a New Hybrid MFP?"
The first time I heard about the new Ricoh MP C501SP was a pic that a Print4Pay Hotel member posted on this site. That pic came from the recent Ricoh Convergence in Las Vegas a few months ago. I took a good long look at the device that's positioned as an 50 page per minute color A4 device. My first thoughts is well, it kinda looks too big, it looks very similar to another Ricoh device, and it looks like the MP C501SP has an A3 style document feeder. Alright, its just a pic, I'll just have to...
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A Selling From The Heart Professional Engages With Their Network!
Highly successful sales professionals have highly valuable networks. They've developed them, nurtured them and cultivated them over many years. They invest considerable time in maintaining them. Engaging with your community of connections will help build upon your personal brand on social sites such as LinkedIn. If you build a large and smart network and never engage with conversation, it is the equivalent of compiling a massive rolodex and never reaching out to anyone. REQUIRES PEOPLE...
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A True Sales Professional Knows Their Value And How To Use It
One of the most drastic changes in selling over the past decade has been the rapid evolution in customers’ overall sophistication and knowledge (courtesy of Father Google). Many of the issues salespeople encounter comes from their short-term, transaction-oriented sales mentality. This transactional approach means they go from deal to deal and from order to order. Customers made to feel like a means to an end. A TRANSACTIONAL MINDSET A transactional sales mindset runs rampant in today's sales...
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Is This the Beginning of the End for the Padding of Lease Rates?
First off, I'm no expert in the equipment leasing business; however, but I have some peeps that are. A few days ago I caught a thread on Linkedin reposted from @KeithHachey (Americorp Financial LLC). See the pic below. The first item that caught my eye was the hashtag #leases and then the text at the bottom for "Impact of Senate Bill 1235 on Equipment Leases. Of course I followed the link and it lead me to the web site for the State of California Legislative for Senate Bill 1235. Bill 1235...
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This Week in the Copier Industry 5 Years Ago, The Last Week in September 2013
Wow, has it really been 5 years since the launch of Ricoh ICE. Well the threads from 5 years ago state it is. In addition I posted up a thread about copier demonstrations. Check em when you have the time. Enjoy the threads from 5 Years ago this week! 10 Awesome Tips for a Great MFP/Copier Demo Re: Adobe PostScript vs. Emulation IPS · 9/23/135:27 PM Czech is correct: there are Ricoh printer models with non-Adobe PostScript as well as 3rd-party Adobe controllers for Kyocera, Konica Minolta and...
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This Week in the Copier Industry 15 Years Ago, The First Week in October 2003
Not a lot here this week, but some interesting items that included Canon Business Solutions and a duplicator that was introduced with a paper tray. Oh yes, and the question of the week was who was going buy Imagistics. Can anyone answer that? Enjoy the threads from 15 years ago this week: Off & Running! 10/1/034:02 PM Solutions U .S.A., Inc. As one company, Konica Minolta Business Solutions has: · · A projected revenue of over $1.5 billion · · Over 6,000 employees supporting more than...