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Tagged With "Japanese Xerox"

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Re: Will outside Sales Rep's go away?

Monte ·
Interesting thoughts, Thank you p4p. I have sold Canon for 20+ years. Many years ago they listed the imageClass line (MFP's under 2,500 dollars) and the entire scanning line and Wide Format line. As such I stopped selling those products as I have always been compensated on hardware gross profit and there was none. Todays buyer is much different and has already done homework before I even get to speak with them. The mfr uniqueness has been commoditized and they all provide the #1 buying...
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Re: 11 x 17 Printer

gap ·
In addition to Ricoh, HP, Kyocera, and Xerox all offer a few A3 SFPs that are in the 50-60ppm range.
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Re: 11 x 17 Printer

Jason H ·
Thank you for that info. Good competitive info! I don't carry those brands for this deal.
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Re: Things getting weird for Xerox Dealers

Toner in my Blood ·
Very strange. I interact with the CRG on a regular basis and have had no indication of reduced staff, etc. I can’t comment on your issue with parts as we do not rely on xerox to send our parts, we stock and replenish out of our own warehouse. No substantial difference between xerox parts on b/o than Canon or HP. Not nearly as bad as Ricoh. We dropped the ricoh product years ago as we couldn’t handle the constant toner b/o issues. Parts I can somewhat understand, but toner? Hope that your...
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Re: When is Net New Business not Net New Business?

Jason H ·
Jay, We typically go after about any machine other than a Xerox. If someone wants us to service their machine and its not a complete piece of junk we will take it on and will get parts and supplies from dealers etc. until we can upgrade to one of our lines; Savin, Canon, or Samsung. We expect our reps to go out and take service agreements and we pay them the first months billing. Most don't like to mess with 30.00 agreements but they add up and eventually you find a big one. We had a rep who...
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Re: When is Net New Business not Net New Business?

jay robinson ·
We do almost the exact same thing... anything but Canon, Toshiba, & Xerox. If I could get Reps to bring in 4 figure maintenance agreements, life would be spectacular!
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Re: Global Imaging aquires Conestoga Business Solution

Art Post ·
Global Acquires Pennsylvania-based Conestoga Business Solutions - Tuesday, July 07, 2015 Global Imaging Systems Acquires Pennsylvania-based Conestoga Business Solutions; Bolsters Xerox’s Presence in SMB Market LANCASTER, Pa., July 6, 2015 – Global Imaging Systems (GIS), A Xerox Company, has acquired Conestoga Business Solutions, an award winning, independent office equipment dealer in the Pennsylvania region. The company will offer the full range of Xerox office and printing technology, and...
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Re: When did you first learn about the industry

txeagle24 ·
Honestly, it was when I walked in the door for my first interview. I remember the individual interviewing me mentioning that they sold Ricoh equipment, & the only frame of reference I had is that Ricoh sponsored the "Call to the Bullpen" on MLB games at the time. Before I got into the industry, I could not make a straight copy on the first try if you paid me, because I never thought to use the document feeder & could never get the original lined up on the glass. I knew about all of...
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Re: Toshiba now has tier based CPC's?

GIntel ·
Very interesting. Has anyone else seen Toshiba MFPs selling with tiered CPCs? Art, how were these deals structured? I'm seeing more and more of this from Kyocera (and less and less from Xerox ColorQube), but I'm interested to see how billing evolves once metering/billing and accounting technology catches up. Thanks, Jake
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Re: Ricoh & Epson = "perfect together" NOT!

GR81 ·
Jason, Talk to KIP again I have never heard of KIP asking dealers to stock machines(maybe one for the demo floor). Plus KIP is releasing the new 800 series next month and these machines look like they should be good sellers. 8 full color "D"s per minute and 10K less that the Oce colorwave. We sell or have sold all the major lines of wide format, KIP, Oce, Ricoh, even going back to Xerox. All our sales reps and techs prefer the KIPs. GR
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Re: Nsi Autostore

John Mooney ·
Art, the big thing is for Nuance/Copitrak do this you need external tablets, and people are pretty sick of ecopy. We embed right in the MFP for Ricoh, Konica, Canon and Xerox so even if there's too many months left in the current lease we can embed the software in the current equipment and then just move the license to your MFPS when it's time to change hardware. I just did that with a POA rep in Denver, the customer had Canons and when they're ready switch we'll move it for a very small...
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Re: Sharp posts big loss on smartphone downturn

Art Post ·
HOLY Crap!! 700 million dollars! I guess the Japanese banks are in the for the long haul. But, how much as they willing to lose?
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Re: up against the Xerox Phaser 7800 with a SP C831dn

Art Post ·
You can't beat the SP831DN printer. It's a powerhouse! Check this link out Xerox Phaser 7800 with a SP C831dn. http://www.printershowcase.com/reviewrc830dn.aspx I have at least eight in the field, sold one last week and they all are performing well.
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Re: Kyocera SWOT

Kyocera Guy ·
Jake, First the positives. The apps are the differentiator hopefully they will keep rolling these out and updating the ones they have. The lines they are putting out are strong and reliable. Support from our local Kyocera reps is great both presales and and service support. On the other hand our techs do get somewhat frustrated with the help line. I've been with a Kyocera dealer for 8 years now and we just picked up Xerox as a second line. One of the weaknesses we saw with Kyocera is lack of...
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Re: The Death Of The B2B Salesperson [Infographic]

VinceMcHugh ·
Art, I call Bull ****! At least for our industry, the copier industry! This may be true of a commodity (like envelopes, or coffee, or even a PC) but copiers, really MFDs require a lot of attention, both before and after a customer buys it. This article seems to be written by an old brick & mortar company that successfully transitioned to internet sales. This will work for any company that drop ships their products. And I agree that the MFD manufacturers would LOVE for this to be, or...
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Re: Question: Xerox technicians

Art Post ·
I can confirm a new offering. Xerox has a new program for signing on new dealers and not putting them in the Global or Agent bucket. These dealers can then be trained to use thier own technicians. I will check with my source about them using Xerox techs.
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Re: Are Copier Sales Reps Asking the Right Questions

Old Glory ·
As you said, this blog wasn't meant to cover all the bases but your comments about brand loyalty and brand/service provider loyalty are only true if the decision maker has been the same for each decision. If you aren't talking to the owner, you may be talking to a totally different person than the one that made past decisions. You need to know that before you decide whether to pack your bags and walk away. Also, in a leased equipment environment, the decision to stay with the same brand and...
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Re: Up=Coming China Tariffs on Copiers parts & accessories

Art Post ·
These are two listing that I found on ustr.gov site: 8443.99.20 Parts of printer units of subheading 8443.32.10 specified in additional U.S. note 2 to this chapter 8443.99.45 Parts and accessories of copying machines; nesoi Subheading 8443.99.20 following parts of printer units of subheading 8443.32.10: (a) Control or command assemblies, incorporating more than one of the following: printed circuit assembly, hard or flexible (floppy) disk drive, keyboard, user interface; (b) Light source...
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Re: Up=Coming China Tariffs on Copiers parts & accessories

Art Post ·
really surprised there's no chatter about this
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Re: Up=Coming China Tariffs on Copiers parts & accessories

Jason H ·
I have heard from some of the secondary aftermarket suppliers wanting people to stock up before the tariffs take effect. Seems they are using it like any other bad news piece and trying to gain business now. I also wonder how this will affect the Japanese manufacturers.
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Re: Up=Coming China Tariffs on Copiers parts & accessories

Jason H ·
Well today is the day. I still haven't heard one thing from any of our manufacturers about this....
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Re: Up=Coming China Tariffs on Copiers parts & accessories

Art Post ·
same here, I guess they will start their nonsense once USA stocks have been depleted. I just heard of a Toshiba dealer that won school business based on .0018 for black and .02 for color. hahaha!
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Re: Up=Coming China Tariffs on Copiers parts & accessories

Jason H ·
I'll never for the life of me understand why someone would take that business.
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Re: Ricoh Profit down 85%, 3D printing plans on hold?

NC_ACC ·
With some of the click rates I've seen on production gear lately, not to mention deep hardware discounts... <85%> is this a typo??
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Re: Ricoh Profit down 85%, 3D printing plans on hold?

Art Post ·
not sure, it might be
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Re: Ricoh Profit down 85%, 3D printing plans on hold?

AJ ·
Wow!! 12% reduction in sales... I know it is the smaller half year but that seems really light. Something seems to be wrong with the $'s. 50% operating profit would kick off a celebration large enough for all of us to hear.
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Re: Ricoh Profit down 85%, 3D printing plans on hold?

Art Post ·
no typo, profits down 85%!
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Re: Manufacturer Support on Bids

cvos ·
Just had the same issue with Xerox on a $100K deal, 'your pricing is already better than our bid pricing'. Have margins eroded that much or are they trying to hold what little they have left?
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Re: Is This the Beginning of the End for the Padding of Lease Rates?

Lease Maestro ·
Hello Art and the rest of the P4P members - Our industry association (ELFA), along with several independent law firms that represent many of our industry members are reviewing this legislation to determine the actual effects it will have on the industry as a whole and to provide guidance so that our members will be in compliance with the legislation. What we know at this point is that is you are involved in offering financing to businesses in California, you will be subject to this...
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Re: New Xerox CEO calls Fujifilm’s bid to renew merger talks ‘delusional,’ casts shadow over Fuji Xerox venture

Art Post ·
Frak, who is going to blink first? Xerox or Fujifilm Xerox states that they will not renew the 50 year relationship with Fuji-Xerox, Fuji Xerox manufacturers most of Xerox's MFPs. Where would Xerox go for MFP's?
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Re: Can your Copier Do This???

5050 (Guest) ·
All of the XEROX "Office Profuct Line has a capability called Job Build on the control panel, It is a simple tool that allows you to change settings within one job...Let me know if there is near me. I'll split with you! 5050
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Re: Color MFP Trends, Tactics, etc

GMAN ·
You stated and asked: "* The last year brought Ricoh’s entrance into the color light production and mid-production space with the C900/C900s and the Pro C550EX/C700EX. Although the C900 looks like a solid first step into color production, there may be some growing pains (outside of IKON) due to dealers' lack of production experience/contacts and printers' existing brand loyalty/hesitations about buying a 1st generation system. Does anyone see these replacing or beating Xerox/Konica/Canon...
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Re: Color MFP Trends, Tactics, etc

Art Post (Guest) ·
I have one of these in the P4P market, after 4 months all seems well and customer is satisfied with media offereing and quality. The one thing that has changed for this unit, since its the same engine as the MPC6000 and MPC7000 is that default from the factory is 11x17 single click and lower consumable costs. Making an inroad will depend on how dealers will position this unit, dealers more than ever can now be competitive with single click 11x17, and if you're going to play in the P4P you...
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Re: IKON Delivers RICOH Pro C900 Digital Color Printer for Grover Printing, a Consolidate

Chuck ·
GMAN, do you have accurate info on the number of C900's installed to date for both RICOH and IKON? Curious as to its market acceptance relative to Canon and Xerox units as well as Konica-Minolta C6500 family.
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Re: Color MFP Trends, Tactics, etc

JasonR ·
I think this is the big change over the last 15-20 years. If you think back, there was a time that you could buy an "off-brand" (not Xerox, Canon or Ricoh) and be really disappointed. They just wouldn't do the job. That's not true anymore, at least for level of machine 90% of office users need. Sure, we may beat the other players on some specific uncommon features, but if they just need a MFP to copy/scan/print, you'd be hard pressed to find one that couldn't accomplish that.
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Re: Senior VP wants P4P Access!

GMAN ·
Quote: originally posted by Art: "My thoughts, why are you trying to hide your who you are?" You definitely asked yourself the correct question. The p4photel has become the most informative and honest forum to share ideas, experiences, and strategies for success. I would hope this is not compromised in the future, due to censorship or spin. For example, we heard that XEROX had an army of 'bloggers' trolling the internet to promote the ColorQube and to combat any critical assessments. The...
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Re: P4P member: Allegheny County signs 5 year contract with Amcon Office Systems

GMAN ·
This is an excellent example of why Dealers should be aware of their manufacturer's Environmental initiatives and be able to speak intelligently about 'sustainability.' Ricoh does a great job in this area, as well as XEROX and Konica Minolta. You also see more discussion on 'environmental benefits' in Managed Print Services strategies.
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Re: P4P member: Allegheny County signs 5 year contract with Amcon Office Systems

5050 (Guest) ·
Gman - Your absolutely right...Green Initiatives have always interested me and from a financial perspective they are great investments right now for stocks. Art - Thank you -- this was the most competitive and nail bighting 4 months in my career so far. Being government this bid had to go out to the public. The bid requirements were 50 pages long, and the time spent in dotting I's and crossing t's was insane. Every company who sells copiers bid in the Pittsburgh Market. Everyone body who...
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Re: Color Copying & Printing Can Be Expensive (Unless....)

5050 (Guest) ·
Interesting story -- what other manufactures aside from XEROX have new product coming out to address this?
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Re: NEED HELP QUICK --- SINKING SHIP

Art Post (Guest) ·
5050 is actually a xerox p4pmember, so he does not have access to the ricoh forums. So I guess he posted here, maybe should have been in the solutions fourms which are open to all members.
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Re: UPDATE 3-Canon buys Dutch Oce for $1.1 bln, fights Ricoh

Art Post (Guest) ·
Tokyoamsterdam: Japan's Canon plans to buy Dutch copier and printer maker Oce for 730 million euros ($1.09 billion) as it tries to return to growth after the global downturn and fight rival Ricoh. Copier and digital camera maker Canon and Oce said in a joint statement on Monday that Canon intends to offer 8.60 euros per share, or 730 million euros, for Oce's outstanding shares. Canon's offer follows little over a year after Japan's Ricoh, the world''s largest copier maker, bought US office...
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Re: UPDATE 3-Canon buys Dutch Oce for $1.1 bln, fights Ricoh

jbihr1 ·
Strengthens Canon in Europe But not a large change in USA. Canon Production and wide format business impacted the most. Xerox may see an opportunity in high end
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Re: UPDATE 3-Canon buys Dutch Oce for $1.1 bln, fights Ricoh

Art Post (Guest) ·
Found this on the web today:: By Pavel Alpeyev Nov. 18 (Bloomberg) -- Orbis Funds, the asset manager that opposed takeover offers by Warren Buffett and Citigroup Inc., rejected Canon Inc.’s 730 million euro ($1.1 billion) bid to buy unprofitable Dutch printer maker Oce NV as too low. Canon’s 8.60 euros-a-share offer “significantly undervalues” Oce’s assets, and Orbis doesn’t want to sell its stake of about 10 percent at that price, the Bermuda-based manager of $20 billion in assets said in a...
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Re: UPDATE 3-Canon buys Dutch Oce for $1.1 bln, fights Ricoh

Art Post (Guest) ·
SCENARIOS-Will Canon succeed in its bid for Oce? * Canon offering 730 million euros to buy Oce * Shareholder Orbis with 10 percent stake opposes offer * Oce shares remain above Canon's 8.60 euro offer By Harro ten Wolde AMSTERDAM, Nov 20 (Reuters) -Japan's Canon (7751.T) plans to buy Dutch copier and printer maker Oce (OCEN.AS) for 730 million euros ($1.09 billion), but large Oce shareholder Orbis said the offer undervalued the company. In response, Oce shares passed Canon's 70 percent...
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Re: Canon Buyout Marketing Dollars

Larry Levine ·
Yes, they have a pool of dollars to target any IKON account, Xerox direct, or any acquired dealer by these corporate goofs. We are a Ricoh and Canon dealer so we even get the Canon generosity. I can always be emailed for further information.
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Re: Questions about Xerox's MPS Offerings to SMB Customers

GIntel ·
Hey Art, I have not heard of the XPS program. But Xerox has alot of flavors of MPS, thats for sure. So far it looks like Xerox has a well developed direct-to-enterprise MPS program through Xerox Global Services (XGS). This has been around for a while, but they recently "announced" it as Enterprise Print Services (EPS). Four components: - Office support - Remote worker/device support - Production and mailroom support - External doc procurement (outsourcing) Its pretty all-encompassing. Thats...
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Re: Is there a different approach?

JasonR ·
I think you are in for a pleasant surprise. For the second part I've quoted here, I think the idea is that as long as I'm only telling Ricoh people about Ricoh strenght's and weaknesses, that's great, as soon as I tell a Xerox person, I'm educating my cometition.
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Re: Is there a different approach?

Art Post (Guest) ·
Check this thread out: http://p4photel.com/eve/forums...76084491/m/162102322 What we need more of is open discussions for all. We're all in the same boat, whether we're selling Ricoh, Canon, Xerox, KonicaMinolta, Sharp...etc. Sharing our ideas how how to sell more, learn more about the competition, how certain third party software will enable a solution will all help us in the long run. Having a better group effort will help all of us, there are only a handful of us that will stay at one...
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Re: The Next One

Art Post (Guest) ·
Xerox already has one, the relabled Sammy.
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Re: The Next One

txeagle24 ·
Considering Samsung's penchant for allowing other manufacturer's to relabel there product (Xerox & Muratec already relabel their A4) I'm curious as to whether Ricoh's A4 will be made by Samsung or Ricoh, particularly since Ricoh already relabels some Samsung printers. The other relabel option could be Lexmark because of the relationship they have w/ the Ricoh InfoPrint division. I love the new Lexmark A4 products offered to their BSD partners, by the way.
 
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