Tagged With "Net Friends"
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Re: The End Of The Day With Ray! It will be our unity which honors the Pandemic's Victims.
Thanks Martin Stay safe and well my friend.
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Re: The End Of The Day With Ray! My Vision of The Service Provider’s Future
Thanks for comment have a great weekend my friend.
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Re: It’s The End Of The Day With Ray! 2020 Who Will Educate Endusers
HI Ray and Happy New Year! The A4 Revolution will not happen until those A4 manufacturers provide A4 print devices with the A3 cost per page model along with advanced scanning and finishing. You're right that's there's only a small percentage of users that need 11x17. However 11x17 is only part of the picture with end users needs. Larger document feeders, and stapling is still a requirement in many offices. As you know we could debate this until 2021 or longer, but the end game is advanced...
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Re: It’s The End Of The Day With Ray! 2020 Who Will Educate Endusers
Art, Thanks for comments it's conversation which starts change. There is way more applications for A4 MFPs than those few applications you suggest. The large disruption will be from those who can isolate the realities of the customers needs and sell based on those realities. Declining Marketplaces are disrupted when the old way continues delivering to all the market's customers the same way they did before the decline. The old way needs to focus on the realities of over 80% of the market...
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Re: Will outside Sales Rep's go away?
@Monte very true! Very well could be when. I will say with car buying, a friend of ours just bought a new car online - paperwork done digitally, car delivered to her house, and either a 7 or 14 day period that if she didn’t like it or want it anymore they come back and pick it up no questions asked. I often times get caught up in what “I” do and how “I” buy and not how “others” buy.
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Re: 10 Ways to Close Net New Business #4 of #10
Just a short update in reference to the account I was speaking about. The IG came back with many additional questions today, asking if the cost per page could be lowered, the annual cost of the maintenance agreement, and the price of the system. I stated NO on all accounts. We had started with a 25ppm color A3 device and then moved to an A4 color device. They were not even happy with that price. In addition when they received all of the no's they asked about pre-owned or used. I then stated,...
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Re: When is Net New Business not Net New Business?
We were staying away from Toshiba for a long time until we had a friend who could sell us parts, supplies, and give us manuals etc. those 4 figure contracts certainly do help. Seems few and far between but I'll take them when I can get them.
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Re: Canon SPIN Training
not here, although a friend of mine has. I can question him on it, the next time I speak with him. Mine is probably better thou
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Re: Best Fishing Lakes in NJ
No, but I have a friend who lives about 20 miles south in Baldwinsville, NY and I'll be sure to investigate. Sounds like I may have to plan a trip up North and stop at Dinosaur Bar-B-Q in Syracuse on my way there!
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Re: Things to Think About!
First of all... did a "friend" tell you this or did a "friend" forward you an email that said a "friend" had told them this? I doubt it'd be possible to remove every piece of info from your car with your name and address on it unless you live in a state that doesn't require registration and proof of insurance... doesn't everyone leave those in the car? Regarding the PIN number story... typical alarmist urban legend. Ever try to "withdraw all your money" from an ATM? Unless you have less than...
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Re: P4P Hotel offer P4P Gear!
Art, great idea. I have a very close friend of mine who does embroidery. He does all of my company shirts as well as my major clients. Send me an eps file and I will get you a sample.
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Re: A Day That Will Never Be Forgotten
I heard the same "small commuter plane" thing from my Digital Pager (ha) news alerts. I thought that sounded strange and turned on CNN in time to see the second plane hit. I also went to a customer to do training (in Nashville, TN), but when I arrived, their doors were locked. I knocked and someone inside peeked out. They opened the door, I explained why I was there and they said they had sent all the employees home. I had a friend who worked in WTC Building 7. He decided to call in sick on...
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Re: Up against Minolta with a Rioh MP-C6501/Savin C9065 & MPC5501/Savin C9155
To me color is so subjective. What environment is this in? You need the file to print. The paper should be the same as well. This is a tough one my friend. If you can't get I would walk or low ball the deal.
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Re: Up against Minolta with a Rioh MP-C6501/Savin C9065 & MPC5501/Savin C9155
The last thing I'd do is lowball that deal. If you win it on a lowball bid and the customer isn't happy with your image quality they are going to torture you. You're going to need plenty of margin in that deal to make up for the aggrivation you are going to get out of it.
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Re: Why is single clicking an 11×17 on a “copier” legal?
Actually, the real misleading practice is when the machine is set to double-click 11x17. It is one piece of paper, one printed page, one click. Like having a car odometer that registered two miles when you drove the car one mile uphill, or registered two miles when you drove one mile at high speed. The industry simply developed its own conventions with the single/double click convenient for both the end-user and the dealer. Rather than a click rate for each paper size (similar to two...
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Re: Competitive Info Needed on Xerox 7500 Series
JS I did an email a friend on this (xerox) person anf they replied with "the same" so at this point I'm thinking both finishers are equal.
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Re: EastCoast Franken Storm
We faired pretty well in NH, just lost power for 6 hours, but our wood stove kept us warm. My old neighborhood (Gerritsen Beach) Brooklyn was devastated. My brother and my friend tell me that they each had 6 feet+ water in their basements. They say the whole neighborhood is under water. My brother had to wade through chest deep water just to make it home from work. Keep them in your prayers, it will be a while before they return to normal. Vince
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Re: 3 Days !!!! You call that Service? Really?
Art, quite a few years ago I copied from this site one of the most profound things that I had read about Customer Service. I've tried to search your archives with no luck so I'll re-type it here and if can find the source to attribute please post since it is not my intellectual property. Here goes . . . WHAT DO CUSTOMERS REALLY WANT? For years businesses have struggled to answer that question. Along the way slogans and discussions have come and gone - about customer satisfaction versus...
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Re: Data Destruction
I'm a security guy. As soon as this client mentioned an end-of-lease security concern my first thought was to shred the drive. I've seen quite a selection of software on the market with claims of getting rid of the data for good but upon further investigation it's not 100% reliable. We're only as reliable as the solutions we offer. The obstacle here is that, apparently, leasing companies don't care to have hardware returned to them with the HDs in 1000 pieces. I have a good friend that runs...
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Re: Managed Print Services Fuels Growth of Service Point USA
Service Point USA closed their doors! Out of Business. I was informed by one of my customers who used Service Point that they had closed their doors. Then spoke to a friend who use to work for them as a wide format sales specialist. He said they brought is a top Executive that was suppose to "save" the company. He started cutting positions, and kept cutting, and cutting. While I understand you must control costs, you can't cut your way to growth (I think he proved that). You must bring in...
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Re: How True!
Born in '69, thanks for the stroll down memory lane. Never failed a grade, but failed a test, ate worms, walked in my friends house without knocking and they did the same at my house. What we did knock was each other out a couple of times, well not completely out. Still walk around with both eyes, but my cousin did lose an eye by putting a stick in it by himself. Broke bones falling out of trees in my neighbors yard and crashing my bike. My friend ran over my knee going about 25 miles per...
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Re: Aficio 551 / 1055 Print Controller Interchangability?
My only quess is to see if someone has a system they can try it out on. I'll try a friend of mine in Tennesse. Art
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Re: Weekend Notes from the copier industry!
Wow, Art, that was a ton of work! Nice digest! FYI - Kodak bought NexPress from Heidelberg a few years ago. A friend of mine sells NexPresses, and he got transferred to Kodak in the sale. Sounds like there is a little ongoing cooperation between Kodak and Heidelberg with the product line????
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Re: How many prospects are in your territory?
If that number of businesses includes resturants and retail, you have a tough row to hoe my friend. Really, number of businesses is a poorer way of gauging one territory vs another than number of employees. However, the only "accurate" way is to use the BEQI (pr. becky) Index. That stands for Business Equipment Quota Index which is a market quota index for B&W and Color MFP's, B&W and color printers, and Fax's. It makes it possible to compare different territories b county, metro...
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Re: You Can't Satisfy Every Customer
I think the customer was just making excuses to go to someone else, either a friend or relative in the business. Seen this many times, and many times when we have been oustanding with service issues.
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Re: Sales Tips
KEEP IT SIMPLE Just a few words of advice about your email correspondence. Keep your messages brief and to the point -- write only a few short paragraphs. Your writing style should be upbeat, but professional. Don't sprinkle your copy full of exclamation marks as this has a tendency to look phony! Rather, use strong transitions, dashes, interesting adjectives and crisp writing. Be sure to include all your contact information and a direct hot link to your site. Consider a closing signature...
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Re: Ricoh 2035 vs Mita 4035
Tim: A friend of mine on the West Coast sells Ricoh and Kyocera, the Kyocera 4030 is an older model, the current model is the 4035. The 4030 was introduced in October M2 PRESSWIRE-25 October 2002-Kyocera Mita: Kyocera Mita launches class-leading KM-4030 multifunctional digital copier; Document imaging specialist expands successful mfp range with network fax-capable 40ppm machine. This system was discontinued in lieu of the 4035 in September of 2003! Usually the time frame for introducing a...
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Re: Greg Brown
Although we have never met, I still feel as if I've lost a friend. Gregory was a faithful contributer to P4P...not only with valuable information but most especially his words of encouragement. He will be sorely missed. I have added his family to my prayers.
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Re: Greg Brown
My deepest sympathies go out to his family and loved ones. I as well did not know him except for his posts which have helped us all. We are all friends here and I believe we are all saddened as we have collectively lost a friend.
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Re: Greg Brown
I am on board. It was a shame to lose such a good friend. I think that would be a wonderful way to honor him. JG
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Re: Ricoh 2035 vs Mita 4035
Boy, it looks like our whole company is responding here. As a former "real" tech, and long time service manager of a long time Ricoh dealer and relatively new Kyocera Mita dealer, my opinion is that over all, the Kyocera products are much more reliable, have much longer PM cycles and require much less service time for both the infrequent emergency calls and PM's. Bottom line...much cheaper to service! Although the 2035 is an improvement over it's predecessors (350, 1035) it's not a herritage...
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Re: MPC 7500 Coated Paper Settings
I suggest asking your technical department. Glossy paper is not recommended for the Ricoh products. Try using a silk paper it works great. This tip came from a printer friend of mine which uses the Ricoh's in a pay for print environment.
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Re: Dell 3130N "Discussion"
Both the transfer belt and the fuser are said to be good for 100,000 images. Heard it from a friend who heard it from a friend who heard it from a friend...
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Re: Duplicator and sorting ideas
message from a friend in response to this thread Ricoh sells sorters in Japan. Very expensive. Sorting and collating manufactures will sell off line sorters. First check out Standard Duplicating in Andover, MA.
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Re: Net New Business "How Do We Do It"?
40% of my business last year came from Schools or Government. I found a few niche pain points that almost any District or Department would experience and used that as my lead in with the appropriate person. For example, for schools, it was Common Core State Standards. Learning the implications and compliance issues got me lots of appointments and 4 new Districts. We utilize UCC Filing Data as another prospecting tool which works really well for having a leg-up when you walk in the front door...
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Re: 1515MF's
As long as the customer wasn't our friend from Tyler I won't ridicule you. But then, they will never be happy no matter how much you show them, do for them, or give to them. Just my .02 worth.
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Re: Got Dirt on the Konica-Minolta C250 vs 3224C?
What do you need help with, I have a very good friend who works with Konica/Minolta Art
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Re: Comp TIA CDIA cert
Thanks for the replies. It has been interesting. I have a friend who is attending a 3day school this week and he wasnt too impressed. Like me he has a technical job and technical certs (A+, N+) . He is attending becasue Ricoh requires it. He said that while he is learning a lot of new terms and information he isnt sure he will ever use it. I think the case will be different for me becasue alot of people in my company depend on me talk to customers about scanning solutions. Indeed, anything...
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Re: Comp TIA CDIA cert
I have it also. I think if you have your net+ it is a lot easier than for people without a good grasp of networking. Maybe your friend is bored with some of the network stuff.? JG
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Re: Competing against Xerox
When ever I'm up against Xerox, the service is usually cheaper because we charge by linear feet. The price is usually lower as well, with about 3500 on the deal. Although I sent some quotes out to Atl. and I was 2k over, so..... Good luck my friend, you've got the best product.
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Re: MP C2500 Sub scan magnification
Thanks 4 trying anyway, my friend I have come to this conclusion: There is no manufacturer who guarentees 1:1 print. Main scan is often adjustable, but sub scan (lenghtwise) are not. And even if it were the fact that the paper is heated up in the fusing unit means that the lenght of the paper varies. I have asked Ricoh, Minolta and HP. My customer prints maps; 1 mm wrong and roads dont meet Tnx 4 input all....
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Re: NEW W2400 & W3600
ok, just saw LDP pricing on this today and I must admit I am SHOCKED ! Shocked that this machine is more expensive than the 240W! SHOCKED that we already have had a difficult time selling against the lower priced KIP and Xerox units. SHOCKED that newer technology should have made the price lower and not higher. Here we go a reason for my madness! New w2400 w/print/scan/single roll feeder w/embbedded print/scan MSRP of $18,517 New w2400 w/print/scan/single roll feeder w/ratio controller,...
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Re: New W2400 pricing!
agreed my friend. taking money out OUR pockets. You know that's where it will eventually end up on competitive deals or no money at all if we lose. Is anybody from Ricoh Wide Format monitoring this site?
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Re: RBS and DMAP/RMAP
I spoke to one of my friends at RBS (yes, I have a friend at RBS, believe it or not), and we starting talking about named accounts, and down the street accounts in general. I then asked him if he was privy to any of the RMAP or DMAP info from Ricoh Americas Corporation or even info from Aficio League, he stated he is not and I believe him. I then asked how do you get your named accounts? Are they handed down to you from management or is it stuff you find in the field or is it a combo of...
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Re: TSC website
You see doc... I have this "Friend"... And my "Friend" said that some people have been given a Tech ID without attending a Ricoh class. It may be possible for you to talk someone into giving you an ID if you can show you need access to the site (like if you are an SE or something) and don't have any need to be certified (because you won't be working on the hardware). And that's all I'm gonna say about that.
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Re: The End Is Nigh
More for Czech I see what you do on LinkedIn, I see what you write, you my friend "is the value" that you bring to your clients! Like I stated before, selling copiers now seems to be more about identifying those clients that you can ands can't make GP. You need to make that assessment ASAP during discovery. There are many boxes I don't make money on (GP), however there are spiffs from the manufacturers and @ $200 bucks each for some color units, you can pocket another $1K in spiffs. Don't...