Tagged With "14.12.20"
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Re: Will outside Sales Rep's go away?
Interesting thoughts, Thank you p4p. I have sold Canon for 20+ years. Many years ago they listed the imageClass line (MFP's under 2,500 dollars) and the entire scanning line and Wide Format line. As such I stopped selling those products as I have always been compensated on hardware gross profit and there was none. Todays buyer is much different and has already done homework before I even get to speak with them. The mfr uniqueness has been commoditized and they all provide the #1 buying...
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Re: Will outside Sales Rep's go away?
In a way its already gone to the internet and away from the outside sales rep........at least for stand alone printers and A4 devices. If all someone needs is a printer or an A4 to be used for basic printing,scanning and copying.....face it, they really don't need us already. If you've been at this a long time you probably remember the days when you sold a lot of A4 machines to small offices. 20 years ago if you needed an A4 you called a copier dealer. Those days are gone for the most part.
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Re: Print Copy Tool versus Plotworks
John, The PrintCopy Tool compares pretty favorably to Plotworks. I attached two documents to this post. The Product Support Guide lists differences between the two products. The PowerPoint has screen shots of all the settings in PrintCopy Tool. I hope this helps.
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Re: Target GP Margins
Across the board, I probably average 12-15% margin above whatever markup management puts in before my "Sales Cost" is published. For printers & desktop A4 devices, I just want to get a bunch of them in the field running pages & making money, so I sell most of them at my Sales Cost. That recurring revenue stream & volume in numbers is more valuable than making a few extra dollars on the hardware. On larger A4 MFPs, I'll typically have a 20-25% margin, because I typically propose...
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Re: Target GP Margins
I know everyone is just ball-parking it here but these questions are really hard to get dependable answers for. Most sales reps do not know what the dealership markup is prior to establishing sales cost so a 20% markup might actually be 40% from cost. The other is the compensation package. If there is compensation based on clicks or a click incentive, GP becomes less important. My payplan changed this year from being GP based to being revenue based. Consequently, I just sold a 22 unit deal...
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Re: Ricoh & Epson = "perfect together" NOT!
KIP 800's are doing great!!! Every single customer that has demoed it has ordered one. We have installed 6 and all are running great with no issue, we another 12 on order. Only bad part is it is taking weeks to get them. We may never place a "new" monochrome machine again.
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Re: Ricoh & Epson = "perfect together" NOT!
We are getting $.03 per sq ft. That is less than the monochrome machines, this is why I don't see us placing anymore new monochrome machines. We will place some refurbished ones to the customers that have to go low budget. Not only that it blows the Oce Colorwave away. We have a customer who makes these 20 ft full color GIS aerials that cost him $21.00 each to run on the Oce (his numbers not ours) we ran them on the KIP at a cost of $1.76.
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Re: Charge for IT support
Art, We charge an hourly rate for onsite, 1/2 that rate for remote support. We offer it as part of the Service Contract, as well as a separate block time (5, 10, or 20 Hours). Vince
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Re: Toshiba e-Studio Erasable Toner 4508LP Questions
1). The new e4508LP uses the heat of the fuser to decolorize the blue toner to clear. The seperate RD30 erasing device is still available and presents a few advantages. 2). The MSRP does not include the seperate RD30 erasing device nor is it needed. 3). Not yet available. 4). Not yet available but probably. 5). Not yet available. 6). Regular 20 lb bond paper works fine. 28 lb bond paper will produce a better erase. 7). 45 cpm is the speed of black only. 35 cpm is the speed of the erase...
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Re: Ricoh Profit down 85%, 3D printing plans on hold?
Wow!! 12% reduction in sales... I know it is the smaller half year but that seems really light. Something seems to be wrong with the $'s. 50% operating profit would kick off a celebration large enough for all of us to hear.
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Re: Mobile Printing
Use a router to create a mini wireless network where the copier is the only thing connected. Velcro the router to the back of the copier. Name the router's wireless Copier. Plug router into copier with patch cable. You can get a wireless router on-line for less than $20 these days.
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Re: Around the Word with Konica Minolta
Konica Minolta Again Joins the Fight against Childhood Cancer Ramsey, NJ, Aug. 15, 2018 (GLOBE NEWSWIRE) -- Konica Minolta Business Solutions U.S.A., Inc . (Konica Minolta) today announced they will again support Tackle Kids Cancer, a philanthropic initiative on behalf of the Children’s Cancer Institute at the Joseph M. Sanzari Children’s Hospital at Hackensack Meridian Health Hackensack University Medical Center. As with last year, Konica Minolta is partnering with THE NORTHERN TRUST...
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Re: top challenges faced by sales reps on a day to day basis
The biggest challenge I see is that you have to sell so much more to make the same money you have in years past. It used to be that if someone needed duplexing, or stapling, or speed, etc. they had to pay for higher scale equipment. Now they can get for $3,000 what they used to have to pay $10,000 for. It used to be that everyone was a profitable prospect. Now only the upper 20-30% represent a potential revenue capable of earning over $1,000. Even solution sales are hard to build profit in...
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Re: top challenges faced by sales reps on a day to day basis
Wow. No poll answer regarding the rep’s activity…interesting. Over the years I have learned that if you work hard and SMART, you’ll hit your numbers. I also think that there is a condition that affects a lot of sales reps in virtually all industries. It is a type of an iron deficiency disorder. It is when iron in your blood is transformed into lead that forms in your rear end. If someone bounces from dealership to dealership and never finds success it is most likely them. If they’ve had...
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Re: top challenges faced by sales reps on a day to day basis
I did not put an option for reps activity, because I believe most of the members here are true professionals and we understand how important it is to complete those activity goals for the week, month or quarter. You are correct, there are no short cuts, you need to work!! Originally Posted by dimaxusa: Wow. No poll answer regarding the rep’s activity…interesting. Over the years I have learned that if you work hard and SMART, you’ll hit your numbers. I also think that there is a condition...
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Re: Savin SPC221SF and scan to email
Question How do I use Scan to Folder on Windows? Answer Documents scanned using your device can be sent over a network to a shared folder. To use Scan to Folder, follow these steps: Note: To send scanned documents to a shared folder on a computer, the correct user name, password, and directory must be set. Files can be sent to folder destinations on the following operating systems: Windows 2000 / Windows XP / Windows Server 2003 / Windows Vista Mac OS X Destinations must be registered via...
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Re: Color MFP Trends, Tactics, etc
I think this is the big change over the last 15-20 years. If you think back, there was a time that you could buy an "off-brand" (not Xerox, Canon or Ricoh) and be really disappointed. They just wouldn't do the job. That's not true anymore, at least for level of machine 90% of office users need. Sure, we may beat the other players on some specific uncommon features, but if they just need a MFP to copy/scan/print, you'd be hard pressed to find one that couldn't accomplish that.
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Re: "Green Jobs"
Also note that most climatologists would likely be unemployed were it not for the theory of Global Warming. I wonder how many of those surveyed were believers in the predominantly held theory of Global Cooling 20 years ago?
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Re: Best Fishing Lakes in NJ
No, but I have a friend who lives about 20 miles south in Baldwinsville, NY and I'll be sure to investigate. Sounds like I may have to plan a trip up North and stop at Dinosaur Bar-B-Q in Syracuse on my way there!
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Re: Best Fishing Lakes in NJ
I'vfe got 12 acres on the Little Sandy, trib of Lake Oswego, always looking for a fishing buddy and time to get away from home, this time of year brings in huge Browns, Steelhead and leftover runs of kings and coho's. Trout are in the river feeding on all of the Salmon eggs. Let me know when you're good2go
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Re: P4P member: Allegheny County signs 5 year contract with Amcon Office Systems
Gman - Your absolutely right...Green Initiatives have always interested me and from a financial perspective they are great investments right now for stocks. Art - Thank you -- this was the most competitive and nail bighting 4 months in my career so far. Being government this bid had to go out to the public. The bid requirements were 50 pages long, and the time spent in dotting I's and crossing t's was insane. Every company who sells copiers bid in the Pittsburgh Market. Everyone body who...
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Re: Personal Property Tax
Here’s a problem we run into in Maryland: The state does not charge personal property tax, but some (but not all) counties and even municipalities, do. Obviously, each county/municipality has its own tax rates. We use GreatAmerica Leasing and they offered us “Property Tax Included” rates for the state of MD, but the rates were actually very high considering some of our clients are located in areas where PPtax would not have been charged anyway (at least at the lease’s initiation…and of...
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Re: UPDATE 3-Canon buys Dutch Oce for $1.1 bln, fights Ricoh
Found this on the web today:: By Pavel Alpeyev Nov. 18 (Bloomberg) -- Orbis Funds, the asset manager that opposed takeover offers by Warren Buffett and Citigroup Inc., rejected Canon Inc.’s 730 million euro ($1.1 billion) bid to buy unprofitable Dutch printer maker Oce NV as too low. Canon’s 8.60 euros-a-share offer “significantly undervalues” Oce’s assets, and Orbis doesn’t want to sell its stake of about 10 percent at that price, the Bermuda-based manager of $20 billion in assets said in a...
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Re: UPDATE 3-Canon buys Dutch Oce for $1.1 bln, fights Ricoh
SCENARIOS-Will Canon succeed in its bid for Oce? * Canon offering 730 million euros to buy Oce * Shareholder Orbis with 10 percent stake opposes offer * Oce shares remain above Canon's 8.60 euro offer By Harro ten Wolde AMSTERDAM, Nov 20 (Reuters) -Japan's Canon (7751.T) plans to buy Dutch copier and printer maker Oce (OCEN.AS) for 730 million euros ($1.09 billion), but large Oce shareholder Orbis said the offer undervalued the company. In response, Oce shares passed Canon's 70 percent...
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Re: Scan in One City, Print in Another
Good suggestion but expensive for a 20 copier install. ShareScan is a hardware add on level of technology to support and maintain that I was hoping to avoid. I was looking at eCopy Paperworks but this law firm has approx. 500 PCs. At around $180.00 per workstation this gets very expensive. Plus I am unsure if the law firm would move away from Adobe PDF. In the end, for me, for this quote, eCopy Share Scan is likely the best solution. It gives me a single solution for the required features of...
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Re: Scan in One City, Print in Another
The eCopy Solution is not exactly cheap. With ShareScan, all of the Connectors and 5 year M&S on 20 copiers located in six cities, the extra cost is approx. $200k. I need 14x Black 65 cpm and 6x Colour 65 cpm at approx. $200k. I can pitch the $400k but I do not have six independent dealers with any techncial support familiarity with eCopy Share Scan.
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Re: A4s and Single Function Laser in MPS
My first thought is that your post has a lot of jargon in it I don't understand. (I'm directly responsible for MPS, so it's not that I'm unfamiliar with the terms). When Art can't understand your question about and industry he's been in for 20+ years, it's time to back up and re-write . Secondly, regarding your questions about placing supplemental A4 MFPs around, it all depends upon the customer. I have some customers that have central MFPs and NO additional MFP capability. I have others...
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Re: Ricoh Pro C720
Ricoh Americas Corporation announced today the official launch of the Ricoh Pro C720/C720s, a production class multi-functional color system and the latest addition to Ricoh’s Pro series of products, designed specifically for the production environment. This flexible system targets corporate and commercial professional print environments with demanding application needs. The Pro C720/C720s has a robust duty cycle of 320,000 images per month, and runs at 72 pages-per-minute (PPM) regardless...
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Re: Panasonic Canada discontinues A3 Copier Distribution March 2011
On Jan 20 2010, Panasonic Australia notified their dealers of the exact same information, as reported in the Jan 28th edition of "Livewire" a supplement to the Cannata Report. Panasonic USA could not be reached for comment.
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Re: The Effect Currency Evaluations have on the MFP industry
The Chinese YUAN has only marginally changed in the last 12 months compared to the USD. I have read on CNBC that this could be as much a result of Chinese Govt manipulating their currency on the world market to be undervalued to encourage exports.
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Re: Canon is preparing to launch 5 new b/w A3 MFPs
Thanks guys. Im all set now. Here is what I came up with... Mainly speed, paper capacity, and memory improvements: ir2525 vs ir2018 -Faster speed/print out time (25/5.4) vs (18/6.9) -Greater std/max memory (512/512) vs (128/256) or (256/256 for 2018i model) -Greater std/max paper cap (1,200/2,300) vs. (330/1,080) -Greater toner yield (14,600) vs (8,300) -Larger footprint ir2530 vs ir2020 -Faster speed/print out time (30/5.4) vs (20/7.9) -Greater std/max memory (512/512) vs (128/256) or...
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Re: Ricoh Ikon Letter
It would seem that it all depends on where you structure your profitability. Since Ricoh is a Japanese manufacturer and sells its product to the US Ricoh company and then US Ricoh sells it to a dealer or direct, the profits can be structured to be very little if any in the US and very profitable in Japan. Ex: cost to manufacture is 10, sell to US mfg. sales concern for 20, US concern sells it for 22, dealers or direct sell it for 24. The cost of goods to the US is high and the profits remain...
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Re: Ricoh Ikon Letter
Something to think about as well, adding to what was mentioned by Mega. The Japanese division is making the bulk of their profits on the manufacturing of toner. That is the money tree for them. They sell to Ricoh USA and they work through their channels to distribute the boxes. The ultimate goal is to “place the box” Ricoh USA makes their overhead by the profit on the box moving it to the Dealer and other channels. The profit make by selling the box is what keeps the “Reps paid and the...
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Re: End of Life
We all know the duty cycles are bull. If one manufacture say they have a duty cycle is 100,000 on a 20 cpm machine, all the others have to follow suit. These numbers have been off since I been in this business. i.e. 28 years.
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Re: Marketshare
Ricoh and Canon both say they are number 1 in the US and they are both right depending on how you are counting. Canon includes its desktop MFPs that sell in retail and Ricoh includes all MFPs priced above $1,000. Both include products that sell through any channel, but Canon has far more retail products that skew sales share in its favor. By Ricoh's math, it is number 1 with a 23.1 US share, followed by Canon. Ricoh also stated that it had the #1 color mfp share in 2009 (7 straight years)...
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Re: Possibly moving to Ricoh....
Some great points in this thread. In the end all of the main copier products do the same thing...they put toner on the paper, fuse it and offer a collection of ancillary tools which in many cases are more important (like scanning) than the copy function anymore. Someone said earlier it was the whole package that the client wants to buy...they get impacted from everyone in your dealership, admin, billing, shipping, support, sales and yeh your suppliers too. We are a multiple branded op with...
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Re: First Look New Ricoh MPC2801_3301
Spec sheet for the Lanier LD630c/635c and LD645c/655c attached.
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Re: End of Life
Duty cycle is a calculation where you take 22 business days per month x 8 hours x 60 mins x XXppm. Then subtract out service calls and PM's, then you have your duty cycle. There may be a little more complexity than this, but that is basically how you get the Duty Cycle. You can usually divide this number by 10-20 to get the recommended monthly volume.
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Re: The reason why Ricoh Bought Ikon
Revenue for the quarter rose 12% to 1.068 trillion yen from 954.1 billion yen. "There's no sign of any slowdown in the sales of our new products," said Executive Vice President Toshizo Tanaka. For the whole of 2010, Canon's net profit jumped 87% to 246.60 billion yen from 131.65 billion yen in 2009, while operating profit rose 79% to 387.55 billion yen from 217.06 billion yen. I don't know about in Canada, but they are doing OK in the US.
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Re: Dealer Management Software
I have been an independent consultant for the office technolgy industry since 1994 and in the industry since 1981. My primary focus has been on the OMD software system. eAutomate is a competitor of OMD which has been around for over 20 years. My experience with eAutomate is very limited (mainly word of mouth from industry collegues) but I have been told that the service contract invoicing (the profit bread and butter of the industry) and financial modules are not as flexible or capable as...
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Re: Drum Yields
A short discussion about copier vs printer yields. The document is a bit old but the main points are still valid.
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Re: Should you ever sell something for nothing?
I am just about....37 yrs young. Started with in 1993, SR year of high school part time servicing printers. After 2yrs of serving printers, married for 1 yr to my high school sweetheart I was envious of all the "copier reps" driving nice BMW's etc...I asked if I could start selling. When I first started selling in 1995 we carried Canon/Mita. I had an uncle who sold copiers and typewriters back in the early 70's and managed a large dealership in CA until his retirement in 1990. When I went to...
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Re: Tohoku Earthquake Wreaks Havoc on Printer Industry Supply Chain
This was an article from the NY times over the weekend! SHIBATA-MACHI, Japan — When the ground shook violently on the afternoon of March 11, the ceiling collapsed in part of the huge Ricoh copier factory here, exposing the vents and wires above. The offices at the Ricoh plant near Sendai are still in disrepair; workers have focused on restoring the factory and production. The ceiling is still not fixed. But employees are back at their posts, working under temporary lighting and wearing hard...
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Re: Need help with 2 page print & staple
Can anyone help with this, the only thing I have on the table is Planet Press Office at a cost of $9,500 and then 20 hours of pro time
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Re: New Ricoh Legal Marketing Materials Available
The answer is yes if you have access to the Aficio League (or RFG equivalent). Infocenter has a tab titled Vertical Markets and there you will find a multitude of information for each of 20 or so vertical markets.
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Re: Ricoh USA Eliminates CEO/President
This is probably the best article I have ever read concerning the reality at Ricoh: http://industryanalysts.com/IA...esident_%26_CEO.html It is such an accurate depiction of the situation since IKON took over the reigns at Ricoh. The only item that I disagree with is that the Dealer channel is only about 12% of Ricoh's total revenue (as opposed to the 20% mentioned in the article). The comparison to how current leadership at Konica Minolta is steadily growing revenue and becoming the new...
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Re: Q. How does your company handle networking charges?
On average, business computers are replaced every 5 years. That means (on average) 20% of all computers are replaced each year. If you did NOT charge for reinstalling drivers, you would need to employ someone (or several someones) full-time to drive around reinstalling print drivers on every client's computer they just replaced. It seems those customers most unwilling to pay are also those most unable to accomplish simple tasks such as reinstalling a print driver on their own. Funny story:...
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Re: Scan to folder and Vipre
Montecore, I have spent many years in sales and began networking our systems almost 10 years ago. Currently, I handle all of our connectivity and solutions for our company and I have connected and troubleshot hundreds, maybe thousands of computers. I agree, a technician can and should be able to resolve this problem. However, first it is necessary to identify the problem. This requires ruling out what it is not. Of course, hindsight is 20/20. If I tell you this story, it seems simple.