Tagged With "Modern Managed IT Closes"
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Re: Perspectives on Riso
We've had very little success with them in the years we've been a dealer. They run well but they are a hard to move item. Support from the manufacturer was non-existent but they are making a renewed effort now in that regard. Just doesn't seem to be much of a market for a real expensive really really fast machine with marginal image quality. We still do well enough with their duplicators and the supplies for them to stay in the game. I just don't think the Comcolor products are priced right.
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Re: Will outside Sales Rep's go away?
"Why should the local dealer expedite service, parts or put you at the top of the list for support when you did not buy from them?" I think more and more companies, our industry and others are separating the service department from the sales dept so much that each will be required to stand alone if necessary. There has always been a gap between sales and service and who wins is usually dictated by whether the person at the top came from sales or sevice. At some point the service dept is...
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Re: Target GP Margins
We hold close to retail on the A4 devices and then average across the board we have about a 40% margin on equipment.
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Re: Target GP Margins
I heard it through the grapevine a while back that RBS (at least in DFW) is no longer sending field reps out unless opportunities are above a certain value, meaning they are handling the sales process via telephone and email from start to finish. I see this as being the way things will be done in the future. From a business perspective, it makes sense if it allows dealers/direct to employ fewer sales people while generating close to the same revenue. If there is no value in a transaction...
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Re: Sharp Corp Surges Third Day After Reports Banks May Forgive Loans
A week later, after heavy volume on the Tokyo stock exchange, Sharp's share price has steadily fallen back to close to its 52 week low.
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Re: Savin SPC221SF and scan to email
Question How do I use Scan to Folder on Windows? Answer Documents scanned using your device can be sent over a network to a shared folder. To use Scan to Folder, follow these steps: Note: To send scanned documents to a shared folder on a computer, the correct user name, password, and directory must be set. Files can be sent to folder destinations on the following operating systems: Windows 2000 / Windows XP / Windows Server 2003 / Windows Vista Mac OS X Destinations must be registered via...
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Re: Best Fishing Lakes in NJ
I envy you. That is beautiful country up there...and close to the Canadian border! We can cross over and smoke a few Cubans, baby!
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Re: A Funny Thing Happened on the way to the Copier Demo/Appointment
I have one!! In downtown Princeton, NJ (right across the street from Princeton University). Had just demo'd a small Adler Royal 209 (boy was that unit a piece of garbage). Well, rolled the copier gurney into the back of the car. Pulled out and into traffic, stopped at the light, and being young and foolish, I gunned the gas pedal with the green light. The car went forward the copier gurney and copier wne backwards and landed on the street, seems like I forgot to close the hatch!! It was a...
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Re: UPDATE 3-Canon buys Dutch Oce for $1.1 bln, fights Ricoh
Konica Minolta Says It Has No Plan to Counter Oce Bid (Update1) By Mariko Yasu Nov. 17 (Bloomberg) -- Konica Minolta Holdings Inc., the Japanese lens and office-equipment maker, said it has no plan to counter Canon Inc.’s offer to buy Oce NV for 730 million euros ($1.1 billion). “There’s no plan to make an offer to Oce at the moment,” Minoru Ikehara, a spokesman at the Tokyobased company, said by phone today. While Konica Minolta had considered an acquisition of the Venlo, Netherlands-based...
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Re: Calculating Lease Costs and Effective Purchase Price W/O interest
Thanks Montecore, That makes sense from a business standpoint. I'm still having a hard time with the math though. If you are trying to figure out the effective purchase price, but only know the monthly lease payment, # months, and lease rate - do you have any ways to figure out the purchase price? 0.0302 percent of $6,200 is $198 so that only adds up to $6,339. But if you subtract $6,537 by $6,339 then you get $198 again. Suggesting that the purchase price is roughly 2 times the total lease...
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Re: Calculating Lease Costs and Effective Purchase Price W/O interest
Thanks Sam for that nice viewpoint. By the way I really enjoyed looking at your website...there was alot of eye opening info there....thanks! GIntel: Let me give you another example that starts to get tricky when you have a buyout to consider. Here is the formula: (Machine Cost + Buyout + Profit) X rate factor = total monthly payment that should be (but does not need to be) less than CURRENT monthly payment for similar equipment. Define similar equipment? That means if they have a 20ppm unit...
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Re: The Effect Currency Evaluations have on the MFP industry
Hrmm, the Canadian dollar was trading slightly above the US dollar for two months in 2008 but not "now". It's close but USD is still worth more than CDN.
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Re: Additional Insured?
Sorry Randy, you may not have known. Art once forgot to close the gate on his station wagon and a copier he had in the back rolled out and down the street when he drove off. I was referring to that when I made my comment
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Re: Time in business requirements
The leasing company makes money when and if they are paid back, not when they lend the money! The rep is always free to cosign the loan if they think it's a BS issue but I think it would suddenly become a REAL issue at that point. After all, at that point we'd be talking about REAL money, not OPM. The leasing company is just wisely refusing all businesses under two years, then looking at the credit app and seeing that there is basically nothing on the app to support the loan, so they request...
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Re: Time in business requirements
Cash Gap: Going back to the past and seems like you've been in the biz for a long time. There was a time when: If you were over 2 years in biz, 90% of the time no PG was required. The leasing companies that you did business with would not "cream" the apps, they would take the good, the bad and the ugly (well, sometimes with the ugly) Problem now, is that all leasing companies want the cream, and that's where I have an issue, if you want first dibs to our portfolio, don't cream the apps, and...
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Re: When was the last time you did a demo in your demo room?
i'd say 1 every other week, but still most coming from brochure/pencil close. Its only hard if ppl arent serious buyers or serious about you. Our demo room is probably the envy of every dealership around- its like a new macintosh, unashamedly modern in appearance but your not afraid to play with it.. compared to other showrooms that are more like an apple II - all the current products (except seg 1) and all of the software we'd sell is ready to go.
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Re: Ricoh Ends Relationship with Ratio
Here's what I heard. 1. Ricoh is not supporting the ratio controllers anymore, due to the fact that they find that thier embedded controller will meet the needs of the AEC market or something close to that effect (I really had to laugh when I heard that) 2. Ratio America which advertises on the P4P forums is selling and support the ratio controller (http://plotbasepm.com/rip_cube) with the rip cube. 3. Ratio.de website is still up and running http://www.ratio.de/ The truth of the matter is...
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Re: When was the last time you did a demo in your demo room?
Re: When was the last time you did a demo in your demo room?
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Re: Top 9 Blunders that B2B Sales Reps Make
Blunder #9: They don’t follow through. What they do: After the deal has gone through, they don’t bother to make certain that the customer is delighted. Why they do it: They feel that they are “too busy” working on new accounts and developing new business. What happens: The reps find that the key to success in sales — repeat business — never really develops because the customers fell that the rep doesn’t really care. As a result, the rep is constantly forced to develop new contacts and new...
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Re: New Samsung 11 x 17" Colour MFPs due Oct 01 USA
doesnt the sharp frontier series have color cpp right now that is close to a3 color? Seems to me like they're innovating faster and getting new features to market first and getting a share of the margins that come with that. I was really happy when c2050/2550 came to market and we had an edge for a moment, but think about it: print from smart card, free sharp desk seat, a4 color, segment 3's with single pass duplex scanning, pull out usb keyboard... Whats the value in ricoh dragging their...
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Re: New Samsung 11 x 17" Colour MFPs due Oct 01 USA
Seems Ricoh, Canon and Xerox may be the last of the holdouts. When speaking with a rep at Ricoh they were concerned that A4 devices will lower profit (image that,they do make a profit on a box)expectations especially if A4 takes off. With the presence of Sharp, Samsung and KonicaMInolta they needed to make the move. Keep in mind though that neither KM, nor Sharp has come out with an robust A4 monochrome (don't know what they are waiting for here), remember I stated robust A4, something along...
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Re: New Samsung 11 x 17" Colour MFPs due Oct 01 USA
You should check out the Lexmark XS658dme/dfe. 55ppm, single-pass duplex color scanning, open architecture, scan-to/print-from USB. It can handle 20k/month easy.
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Re: RICOH INTRODUCES NEW AFICIO MP C2051/MP C2551 COLOR DIGITAL IMAGING SYSTEM
Any dealer educational docs for these like you had for the C5501 family or the new A4s? Those were great! Also, I understand that the MP C2030 was discontinued this week in-line with the C2551/C2051 launch. Seems like that one was a dud, too low end and too close in price to the C2050. Any thoughts on that?
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Re: P4P Hotel offer P4P Gear!
Art, great idea. I have a very close friend of mine who does embroidery. He does all of my company shirts as well as my major clients. Send me an eps file and I will get you a sample.
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Re: Quake in Japan
(Updates with Honda, Nissan closures beginning in fifth paragraph. See {EXT2 } for reports on the quake.) March 11 (Bloomberg) -- Companies including Sony Corp. and Toyota Motor Corp. halted output at plants after an 8.9- magnitude earthquake struck off the coast of Japan, damaging production facilities and causing power outages. Sony halted and evacuated six factories in northeastern Japan, said Yasuhiro Okada, a spokesman at the Tokyo-based company. He said the company was assessing the...
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Re: Sales Manager Advice
Take it from me. I've got a "selling manager" and he's a good sales person and a good manager, however I'm a firm beleiver that you can't do two things at once and excel with both of them. I'm the only tenured rep on my team. I still have many questions after being in the business for 31 years, such as policy, pricing, ordering, and many others and most of my needs and wants are more complex than the "newbies", thus I find myself taking a back seat waiting for information or direction longer...
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Re: Google Cloud Print Opens Access to Printers Across the Globe
I tested it yesterday on an old Ricoh 3245c. It worked well on a PDF brochure aside from the fact that it didn't apply duplexing. On a Lease Agreement out of Word, it was a total debacle, not even close to being correct. I believe it split into 8 pages.
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Re: LG Launches World's Fastest A4 Color Desktop Printer Powered by Memjet
Boy, I'd like to see samples. I had a long talk with a beta user here in the US and his biggest complaint was about the color matching. He returned the unit and told me this is no where even close to being ready for prime time printing.
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Re: For all Replublicans, or Indies
The difference between Perry's 20% flat tax and Cain's 9-9-9 is that Perry's plan does not include a consumption tax (nat'l sales tax). I haven't been comfortable with the fact that Cain's plan would have even the poorest paying a 9% national sales tax on top of their state sales tax. My view of Perry is that he would be capable and is genuinely fiscally and socially conservative. He gets a bad rap for some of what he has had to do regarding illegal immigration but unless you live in a...
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Re: Ricoh adding 70 jobs in Lawrenceville
From Industry Analysts: "220 employees from Ricoh will be officially laid off as of today. Although still unconfirmed, sources that wish to remain anonymous within the organization have told us that an announcement will be made shortly. We’ve been told a mix of 220 IKON and Ricoh employees at the director level and above will be affected. The move does not come as a surprise as earlier this year Ricoh announced massive layoffs. Ricoh is in the midst of a major worldwide restructuring, as...
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Re: What's the best way to close on price increase?
The old act now or the price is going up close does have a way of backfiring. Mainly becuase the customer does not belive the sales rep. Only thing I can think of is showing them some sort of documentation. Do you have any documentation from Ricoh regarding the increase and is it something that could be shared with the customer?
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Re: What's the best way to close on price increase?
No way would I ever try to use a close with a customer based on an upcoming price increase. Not unless you want to sound like a used car salesman. I would never bring that into my conversation with a customer. You may want to sweeten the deal to get it done by the first of the year though.
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Re: SP5200 Series. What's your plan???
$0.0135 for an all inclusive cpc is not enough by my math even with the $90 a quarter minimum. (That is unless they don't come close to the minimum) Keep in mind that the odds of you getting full yield out of the toner cartridges are slim to none. To my knowlege Ricoh is not guaraneeing the yield on the cartridges. I'm thinking $0.015 as a bare minimum and would prefer to see it closer to $0.02 I'm leaning towards an annual plan that does not include the consumables and discounting the ...
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Re: New Ricoh 4410SPF "brainshark" review
Yes. When Lexmark reduced pricing on their cartridges last year, they reduced the published yield from 18k to 14k. Upon further analysis, we realized this was very close to the yield we were seeing on the 100+ machines we had in the field. Machines under contract at $.0200 were running at 25-30% margin.
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Re: New Ricoh 4410SPF "brainshark" review
The manufacturers are trying to transition to a services-based business model in which they make their profit from service rather than hardware. If they were to release an A4 printer/MFP with the low hardware cost of most A4 devices and the CPP of an A3 device, they shoot themselves in the foot. At some point, A4 devices will have close to the same CPP of A3 devices, but it won't be at the beginning of the lifecycle of this product category/niche. Additionally, revenue from A3 devices would...
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Re: 101 Ways to Close MFP Sales
Here's one that was emailed to me from Jake: You try your last close and get up to go. As you close the door behind you, you stop, and come back in and explain you are new to sales. Ask what you could have done differently, what would have made them buy. Whatever they say, concede if you can. It's tough to tell someone no when they just told you they would buy from you if you did "this" and then you do it.
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Re: Managed Services "Are You in or Out"!
We have the two groups, and of course we have to put in the dreaded work tickets for help. We've started our campaign with our existing accounts and to tell you the truth I'm having a tough go of it, maybe I've got too much imaging at heart and feel like more calls dedicated for MSP may take away from my bread and butter. We've been doing sharepoint, PC's, Servers for sometime now and I've sold some of these, however the time that it takes too close is awefully long. Is anyone else...
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Re: Marlin Does Not Disclose Possible Loss Of Evergreen Payments
Old Glory: Could not have stated it better, most dealerships could not give a rats ass about what's best for the customer, if that was the case we'd all be selling 10% leases (remember them, they are a thing of the past) or the $1.00 buy out. Not only what I mentioned above, what I'm seeing is that dealerships are letting the leasing companies now add additional fees to return the equipment early, these fee's were NOT a part of the original dealer agreement and dealer ownership is allowing...
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Re: Big Hole in Ricoh MFP line up
I presented th mp301spf and the 6330N printer. I was able to knock off another 1,200 or so. Going to present with the ole close of "if I can get the price down to ....., will you order today?
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Re: Japan's Sharp Corp plans to sell its copiers and air conditioners businesses
Sharp sales reps are going to have to start "tap dancing" when trying to close copier deals because you know every competitive sales rep will have this one pre-printed and ready to hand out to Decision makers.
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Re: Japan's Sharp Corp plans to sell its copiers and air conditioners businesses
Somewhere near last.... However, I just picked up this press release from Rueters also: Sharp seeking over $1.2 bln for plant and other assets -Yomiuri * Sharp also in talks to sell some Tokyo offices -Yomiuri * Sharp will struggle to find buyer for solar business-source By Reiji Murai and Tim Kelly TOKYO, Aug 16 (Reuters) - Cash-strapped Sharp Corp is in talks to sell its key solar panel plant in Japan as part of an asset sale seeking more than $1.2 billion, local media said on Thursday,...
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Re: Managed Network Services discussion
Art, We looked at All Care through Konica Minolta but the contract T's & C's were so one sided we thought it was written by the Mafia. The bottom line was they got paid (by the Dealership) whether or not the customer paid you or not. I was speaking to a VP of a large independent dealer on the east coast who had a discussion with the principal of his company. What it would take for his company to do Managed Network Service. His answer was we can: 1) Hire people 2) Partner with a company...
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Re: Managed Network Services discussion
The company I work for has a full staff IT, programmer, installers, on-site engineers, a manager, I think we have a staff of 5 or 6. We are also Certified Cisco, MS GOLD partner, dell partner and have realtionships with many of the tech distributors. I guess management thought it was a natural evolution for us. I'm learning, I'm not happy with the commission plan. 6% on going is pretty pitiful when it takes longer to close, more meetings and I have to then work with possible 2 or more staff...
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Re: Managed Network Services discussion
Sounds like you guys have started a completely new division. As I said earlier there is no synergy, you had to completely start from scratch except for maybe billing, the overhead is incredible and let me guess none of them work on MFP's and the sales people don't want to sell it because its a PIA for little return. Next, let me guess, (if its not already) will be a quota on MNS tied to MFP payouts. If you sell $30k MFP's with no MSN Commission rate is X% if you sell some contracts it is...
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Re: Aficio MP C305SPF
Actually Ive been getting close to list for the system. CPP I can discuss in a PM
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Re: Pro C550EX
I know that the MPC 6502/7502 replacement is close and yup theyshould replace that beast of a unit.