Tagged With "Durham Box"
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Re: Mita DC-1255 Copier Brochure
Loved this box! Stationary 11x17 platen, zoom reduction and enlargement and could only copy onto statement, letter and legal. Sold many of these!
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Re: Will outside Sales Rep's go away?
We definitely are not out chasing them but we are much more versed talking about them and the benefits of buying them from us rather than the big box store. It has led to some very nice MPS accounts for us this past year. I don’t have a final count but I believe we added about 3 million new clicks this year from printer sales. Not breaking any records by any means but adding an extra 50k or so of revenue never hurts. And thanks to brother for having a minimum advertised price online for the...
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Re: Will outside Sales Rep's go away?
I’m a little late to this party but had the thread open since it was posted. As a 35 year old i straddle the “millennial” and old school gap (in my opinion haha). There is value of ordering things online that can be commonly used or even basic electronics. But if it’s anything above basic, I still believe talking to someone even if on the phone, pays dividends. We recently bought a new vehicle for my wife and explored for weeks online our options, the new vehicles options, what the price...
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Re: Will outside Sales Rep's go away?
I'll chime in. Like TML I'm in my early 30's and have been selling copy hardware for nearly 10 years. I think good sales people as a whole are quickly becoming scarce. Millennials don't seem to like to interact with others if they don't have to and as most "print" decisions move to IT, online buying is already what they know. Overall it is a convenience factor, they don't have to submit a form to a website and wait a couple days for salesperson to try and up-sell them to an A3 MFP. They...
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Re: Print Copy Tool versus Plotworks
John, The PrintCopy Tool compares pretty favorably to Plotworks. I attached two documents to this post. The Product Support Guide lists differences between the two products. The PowerPoint has screen shots of all the settings in PrintCopy Tool. I hope this helps.
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Re: The Death Of The B2B Salesperson [Infographic]
Art, I call Bull ****! At least for our industry, the copier industry! This may be true of a commodity (like envelopes, or coffee, or even a PC) but copiers, really MFDs require a lot of attention, both before and after a customer buys it. This article seems to be written by an old brick & mortar company that successfully transitioned to internet sales. This will work for any company that drop ships their products. And I agree that the MFD manufacturers would LOVE for this to be, or...
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Re: The Death Of The B2B Salesperson [Infographic]
Vince: Well stated! I'm having a hard time with this also. We've seen Ricoh on-line now, they are pushing the envelope with direct vs dealer. I agree with you, what happens once the box arrives, what they thought they were getting because product marketing for all manufacturers have a tendency to over state what they systems can and can't do. I'm hoping we are right and Forrester is just pushing BS
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Re: MPS and Linux HELP!
So some clarification first. PaperCut absolutely does support Mac. In fact, it is the only cost recovery/print control solution that I know of that actually installs in an all Mac environment. (Server and Client) It also is the only solution I know of that installs in a Linux environment. So both of your issues are solved with PaperCut. I included the install guides for Mac and Linux to get you started.
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Re: Need Help for Print Solution!
This my boo boo, I asked my sales manager about this application and the reps at Sage, all stated it could be done out of the box. As to what they were doing before, they did not have the accounting package and asked for a dot matrix printer for forms, I investigated got false info and sold them an 8200N stated it would staple the two pages. I am now in the process adding Planet Press
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Re: I need everyones opinion on this!
When I was at the Print on Demand Show in Boston, I saw the Sharp box and at first glance it looked like a Ricoh! Now, today I got to see it again. Is everything the same except for the engine, even the engine seems similiar, it it wasn't for Ricoh having the toner on the lower left. I'd swear this was a Ricoh box. Art
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Re: Panasonic Canada discontinues A3 Copier Distribution March 2011
Panasonic Takes Aim at Fast-Growing A4 Class MFP Market Company to emphasize growing A4 MFP format in response to customer demands SECAUCUS, NJ (February 4, 2010) — Panasonic System Networks Company of America today announced plans to substantially increase its footprint in the burgeoning market for A4 multi-function products. The A4 market has undergone rapid growth and is emerging as the de facto standard in the marketplace. As a consequence the A3 market has been fading and will no longer...
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Re: I need everyones opinion on this!
I used to work for a dealership that sold Sharp (when this came out). It is a very nice box, the ultrasonic feeding in awesome, and the pricing for parts and consumables is aggressive. The mistake that Sharp made was to not do a beta program with commercial printers and other high volume users. The irony of Larry's statement is that I would not consider Ricoh a player here. They are chasing Xerox, Canon etc in Seg. 6 and 7, and are seriously held back by their lack of a production color unit.
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Re: Ricoh Ikon Letter
What makes you think that Ricoh has any major level of concern about dealer profitability? Maybe behind closed doors their perspective is that dealers are a necessary evil for the time being until Ricoh can get the coverage they need from Directs. Every box they can sell, even heavily discounted, is more profitable to them then any box that you sell. The Rules of Engagement may have been put in place to stem the tide of defections because they still need the independents for now. In 2-3-4...
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Re: Ricoh Ikon Letter
How do you come up with that assumption, is it because of the ongoing consumables the've captured?
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Re: Ricoh Ikon Letter
Something to think about as well, adding to what was mentioned by Mega. The Japanese division is making the bulk of their profits on the manufacturing of toner. That is the money tree for them. They sell to Ricoh USA and they work through their channels to distribute the boxes. The ultimate goal is to “place the box” Ricoh USA makes their overhead by the profit on the box moving it to the Dealer and other channels. The profit make by selling the box is what keeps the “Reps paid and the...
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Re: CBS NEWS REPORT ON COPIER SECURITY
If you arrange to sell a new copier, replacing the current vendor plus arrange to ship the old copier back to the leasing company, who will likely resell it to a used copier broker and I do not know the service codes to format the HDD on the competititve box, who's responsibility is it to preserve the confidentiality of the customer's info?
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Re: Ricoh Type 1013 Printer Interface
not here, I have print/scan unit new in the box Type3030, I'd sell it for $50!
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Re: Possibly moving to Ricoh....
Ricoh product ranks at the top of the industry. That being said, selling today is about far more than the box. What other value can you bring to the table with a given vendor/dealer? How about professional services, managed print services, software solutions, etc... I would take all of these into account when contemplating a move. If you are with or go to a dealer that only sells "boxes" you are limiting your self.
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Re: Possibly moving to Ricoh....
A couple of thoughts based on my lengthy experience with both Sharp and Ricoh. Ricoh is far and away a better product. No doubt about it. As stated above buyers buy the dealership and the relationship with the sales rep in my experience not the brand name on the front of the box. Take it from someone who spent years explaining to customers who "Gestetner" was that had never heard of them........and now "Lanier". Finally, in this market I would urge extreme caution making any sort of...
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Re: New Samsung 11 x 17" Colour MFPs due Oct 01 USA
Seems Ricoh, Canon and Xerox may be the last of the holdouts. When speaking with a rep at Ricoh they were concerned that A4 devices will lower profit (image that,they do make a profit on a box)expectations especially if A4 takes off. With the presence of Sharp, Samsung and KonicaMInolta they needed to make the move. Keep in mind though that neither KM, nor Sharp has come out with an robust A4 monochrome (don't know what they are waiting for here), remember I stated robust A4, something along...
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Re: New Samsung 11 x 17" Colour MFPs due Oct 01 USA
You should check out the Lexmark XS658dme/dfe. 55ppm, single-pass duplex color scanning, open architecture, scan-to/print-from USB. It can handle 20k/month easy.
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Re: The reason why Ricoh Bought Ikon
Whoa, GMAN is the C300/400 a Samsung designed and produced box? I thot it was RICOH designed and manufactured????
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Re: The reason why Ricoh Bought Ikon
Chuck, it's a Ricoh box and similar to one of their laser printers. It looks Ricoh from top to bottom and side to side.
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Re: Can you trust the Cloud?
I am learning about scanning to the cloud from any MFP via email by opening a free account at www.box.net A business class Box account costs $15.00 month.
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Re: Can you trust the Cloud?
You can even scan directly and securely to the cloud from your Ricoh MFP(to Microsoft Online, Office 365 BPOS, SharePoint). Just take a look at www.udocx.com or at our blog http://blog.udocx.com (you can find an articel about the security issue there as well). If you have any questions do not hesitate to contact me.
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Re: Drum Yields
A short discussion about copier vs printer yields. The document is a bit old but the main points are still valid.
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Re: Emailed request for quote????
I have probably done each of these options at some point in time...well except the quote at retail. I wouldn't want the perception to be that we had outrageous pricing. If the machine was entry level with a company that had little additional potential, I would respond with something like "a Doctor who prescribes without seeing the patient would lose his license and you take your job just as seriously." If it is a business that I would like to penetrate I would low-ball it and include nothing...
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Re: JOINT STATEMENT BY SHARP ELECTRONICS CORPORATION AND EDWARD MCLAUGHLIN
These are all very interesting comments. Not sure if anyone has seen the videos and new interface on the color systems. Watch those videos on youtube and see yes that is a cool interface but is it really practical? From talking with others this is a very confusing non-friendly user interface compared to the previous MX color series. I think this is going to hurt this color series in the long run. The real challenge comes when there are MX units in an account then add this Aries series. Or...
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Re: JOINT STATEMENT BY SHARP ELECTRONICS CORPORATION AND EDWARD MCLAUGHLIN
I agree with almost all of everyone's statements. The truth is its just going to get harder for each of the second tier guys to grow and succeed and considering that Sharp, Kyocera, and Toshiba all have plenty of options outside of printing it would not be shocking to hear if some of them left or sold-out in the next five years. However, the feeling I get is that each of them still has some fight left and although they all face some headwinds none are actively working on their exit strategy.
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Re: JOINT STATEMENT BY SHARP ELECTRONICS CORPORATION AND EDWARD MCLAUGHLIN
It will be a challenging time for Sharp, I agree, Ed was a very good leader and actually had a good grasp on technonolgy, he always knew the strengths and capabilities of the products and solutions. Regarding the new User Interface, dont be deluded by comments that it is going to a difficult learning curve, the display may look complex at first glance, but it is the most flexible system on the market. You can make it real simple for the end user and there are features that will blow you...
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Re: Dealer reseting meters??? USED as NEW!
Nice work....super sleuth! How can anyone live with themselves screwing over a church of all places. It does sound like that admin was not doing her job or there were no checks and balances. The bad part is it would be hard to prove that the meters were rolled back. But if I was in the situation I would cost justify how much those units were and be sure they were NEW if our organization wanted new. How do you not know if you buying new or used. Like you said if you sign a lease with the NEW...
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Re: canon dealership
Plus have to be experts in two different lines and everything that goes along with it and let's face it, today there is much more than the box that you have learn to be the expert. I think Ricoh has a broad line now with the addition of the Print Production Units and I believe these systems will only get better from Ricoh. They have to becuase the only growth in pages is at the very low end and the very high end. The middle has been losing clicks for years due to scan2email, scan2folder,...
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Re: Q. How does your company handle networking charges?
Mid-sized dealership in Midwest- We have recently added a section to our maintenance agreement where the customer has to check either a network services rider($195-295 per year depending on the customer) or check the box that says if you don't check the above box, you will be billed $xxx per hour for network services. This doesn't mean as a salesperson we can't either remote in or stop out and load a print driver, but the customer up-front knows that we now charge for IT services. A couple...
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Re: Cloud Poll
Art...do you know if the 4 & 5 you mentioned will be a paid option or will that be offered free out of the box? On the Ricoh what do you need to have in place to print from the cloud? Or are these options just for scan2cloud?
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Re: CRANE COPIER DROP
I do not think that was a current customer of ProCopy. So I don't think it was something that they sold. It definitely was not a Canon, Ricoh, Konica Minolta, Xerox or HP. It could have been a Kyocera but I really think it was a Toshiba. Look at the copier as it is being hoisted into the air. It starts to spin and you can see the front. I think the blocked this on purpose so you could not see the make. But the box gives it away. I just replaced a Toshiba with a similar appearing shell.
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Re: Canon iR2525 is Killer!
OMG, I'm up against one of these bad boys!! Ricoh had better do a refresh or the MP2500. The Canon iR2525 box is poised to capture a ton of clicks!!
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Re: Unfair practice of providing startup supplies on state and federal contracts
Good point. But I do not think that Ricoh or any manufacturer wants to lose out up front. They want that money just like anyone else. So they can include the consumables but then they just raise cost to the dealer. In my opinion gov't contracts and bids are a waste of time. You work so hard to earn the business and there are 10 people bidding. Then you have provided the best long term solution that is proven to save them the most over 5 years. But guess what? The gov't entity is 7 million in...
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Re: Comments on the Canon 1730/1740/1750 Models
The Ricohs have been slow sellers is not because of end user needs or wants. Basically ours is a quota/revenue driven business from the top to the bottom. The preferred compensation model for commissions is that of a revenue based plan with commissions. Why have a GP driven comp plan for your sales people when your Dealership or Branch has a revenue based quota plan from the manufacturers? It just doesn't make sense. With that A4's from Canon, Sharp, Ricoh, and KonicaMinolta has presented...
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Re: Can you trust the Cloud?
Buy an LG phone and get 50 GB of free Cloud storage on www.box.net . http://storagenewsletter.com/n...l/lg-box-partnership
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Re: Can you trust the Cloud?
HP and www.box.net now collaborating! http://storagenewsletter.com/n...nd-box-collaborating
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Re: Scan to email with Office 365?
can't scan to email after switching to office365 from local exchange server rated by 0 users 4 Followers 12 Replies | This post has 2 verified answers | This question is answered Hubery Posted on 2011-Sep-29 3:05 AM Hi All, we used to have a local exchange server to handle all the emails, we just moved to the online office365. Everything is working fine except scanning stuff to emails ( from our sharp printer ). I've attached a screenshot for the settings. I have also changed the SMTP port...
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Re: It's Official, RICOH US launch of SP5200 Black A4
The X652de is a great machine I used to sell heaps. While it prints duplex It isn't a duplex/RADF scanner though! You need to go to an X464/X654 to get full duplex copy/scan. The HP M4555 is proving to be a great A4 device for us in this space, but almost everything we are doing is colour these days so our most popular box is the CM4540
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Re: SP5200 Series. What's your plan???
Old Glory....do you have matrix you follow for volumes and cpc costs which may or may not include base charges? You mentioned $90/qtr min but how what is the volume band? Wow I am very surprised that they ship with a starter cartridge in a commercial system. The Canon 1700 series comes with 15,100 high yield toner out of the box. The drum yields 116,000. Very tough box to compete against. I have sold 3 in the past 2 weeks.
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Re: Got A Situation! What would ou do?
Joe....can you get access to Canon? They make a very affordable 3200 series box. That comes in 25, 35 and 45ppm versions. Depending on your customers scanning needs and if PCL or PS is needed. Look for the "i" model. Like a 3235i or the 3245i. You can also get the non "i" model as well. What are the criteria that you customer is looking for? I think your customer would appreciate that he now has Canon the leader in the industry. You will not do your customer wrong with a Canon.
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Re: New Ricoh 4410SPF "brainshark" review
One of the slides shows a Dell that is obviously the same Lexmark box only the cost per page is lower.
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Re: Integrated cloud environment
I saw ice in orlando, it's a bunch of clould apps like google docs, box, etc. you maybe able to search ice or google docs on this site and find the information I posted
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Re: Competing against A4 sharps
These are A4 models?? First things first, I would tell them Sharp just lost another 1.4 billion dollars last quarter. With these types of losses, layoffs come first and then services deteriorate (hope I spelled that right) In the US Sharp in a minor player in the market. What happens IF sharp bails out of the US marketplace? Sharp makes too many average products and nothing that is over engineered. You get what you pay for. If these are A4's, I have major doubts about how they will hold up...
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Re: Competing against A4 sharps
Being the incumbent you have a much better understanding of the work flows. If you look at what they are currently doing 60K per month per device PRINTING is high volume, obviously they have some specialist jobs they are producing? Making a few presumptions here but I would have thought you could change the goal posts and go back and say we will give you two high volume printers and an MFP. This way users can access the MFP unencumbered by the large print jobs. But essentially what I'm...