Tagged With "Flat Rate Program"
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Re: Print Copy Tool versus Plotworks
John, The PrintCopy Tool compares pretty favorably to Plotworks. I attached two documents to this post. The Product Support Guide lists differences between the two products. The PowerPoint has screen shots of all the settings in PrintCopy Tool. I hope this helps.
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Re: HP receives wave of customer complaints
I'm on this program at home. He was getting regular shipments of ink that he didn't order. You'd think that would be a clue. Technically, when someone cancels our maintenance contract, the toner in the unit becomes unfunded. We have every right to go and remove it. No one ever does but the unused toner has not been paid for.
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Re: Your Copiers Are Storing Confidential Information: What You Can Do About It
We are still a dealer but we have not sold a LEXMARK in quite a while. They eliminated the MPS Elite program we were own, or at the least removed us from that program. I never had anyone ask about the security due to the Chinese ownership but it’s a great point. Honestly, I have found their support, to us at least, to be very subpar. Our support from brother has been phenomenal the last 2 years. Most of my printer clients are replacing the lexmarks with the brothers as fast as they can.
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Re: Target GP Margins
There are a lot more of those than there used to be. That's why our industry has to change the way they add prospects to the pipeline. They are going to have to actually start marketing for a change (spend dollars on marketing instead of salespeople) & do things to position themselves as a resource companies will contact when they need something versus salespeople throwing a million lines in the water hoping they get a bite. It's got to be all about generating in-bound leads and...
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Re: Toshiba now has tier based CPC's?
Our Ricoh SSS told us about it. I'd love to be the first one to push it & make everyone else react. Plus, it would improve profitability if we could charge a higher rate for higher page coverage.
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Re: Large scan jobs
ok, our DF holds 220 pages at one time. If one of my accounts wanted to do this I would program in a batch feed mode. First fill the document feeder, when the document feeder empties the system will them prompt you to put the rest of the originals in the feeder and then continue the scan job until all of the documents have been scanned. Does this help?
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Re: Nsi Autostore
Personally, I have not been successful in selling Auto Store so I'm probably not much help. However, I would ask why it would be necessary to bundle these things. If I was fortunate enough to be in a situation where the customer sees the value of the software and this criteria is necessary, I would propose a basic workflow and 3rd party DMS integration and Sharepoint integration would be professional services at a billable rate or discounted block of time.
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Re: Charge for IT support
We charge on an hourly basis for any connectivity support beyond the first 6 months of a system being installed. We have tested a program where clients can have it included in their contract but have received little interest in that.
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Re: Charge for IT support
Art, We charge an hourly rate for onsite, 1/2 that rate for remote support. We offer it as part of the Service Contract, as well as a separate block time (5, 10, or 20 Hours). Vince
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Re: Question: Xerox technicians
I can confirm a new offering. Xerox has a new program for signing on new dealers and not putting them in the Global or Agent bucket. These dealers can then be trained to use thier own technicians. I will check with my source about them using Xerox techs.
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Re: MPS and Linux HELP!
So some clarification first. PaperCut absolutely does support Mac. In fact, it is the only cost recovery/print control solution that I know of that actually installs in an all Mac environment. (Server and Client) It also is the only solution I know of that installs in a Linux environment. So both of your issues are solved with PaperCut. I included the install guides for Mac and Linux to get you started.
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Re: Xerox explores sale of leasing finance unit: sources
Oce did that 10 years ago and went bust. They didn't realise how much they relied on the monthly rental income and how inflexible third party leasing companies are when you want to upgrade mid term. The financing arm is usually the most profitable side of the business. High interest rate to customers, low rates for them and if the customer goes bust you generally get you equipment back and at the end of the contract you get your gear back.
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Re: Canon imageRUNNER Advance C3535i questions
when you load the bypass tray it will auto recognize the paper in a pop-up menu, and if you look closely there is a section near the bottom where it shows what a media is defaulted and a button that says “change “. This is where you would program in the media wait. I believe it would be heavy six, if you hit the details button on that screen you will see it by GSM The varnish would be questionable. I’m thinking, try using the selection for “2nd side of printed media”
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Re: Around the Word with Konica Minolta
Konica Minolta Again Joins the Fight against Childhood Cancer Ramsey, NJ, Aug. 15, 2018 (GLOBE NEWSWIRE) -- Konica Minolta Business Solutions U.S.A., Inc . (Konica Minolta) today announced they will again support Tackle Kids Cancer, a philanthropic initiative on behalf of the Children’s Cancer Institute at the Joseph M. Sanzari Children’s Hospital at Hackensack Meridian Health Hackensack University Medical Center. As with last year, Konica Minolta is partnering with THE NORTHERN TRUST...
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Re: Color MFP Trends, Tactics, etc
I have one of these in the P4P market, after 4 months all seems well and customer is satisfied with media offereing and quality. The one thing that has changed for this unit, since its the same engine as the MPC6000 and MPC7000 is that default from the factory is 11x17 single click and lower consumable costs. Making an inroad will depend on how dealers will position this unit, dealers more than ever can now be competitive with single click 11x17, and if you're going to play in the P4P you...
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Re: High Volume Updates
RICOH PRO 907/1107/1357 PRODUCTION PRINTER FREQUENTLY ASKED QUESTIONS Q. Where do the new Pro Series Production Printers fit in the Ricoh high volume monochrome printer product line? A. The new Pro Series Production Printers are successors to the highly successful Digital Document Publisher models, the DDP70e and the DDP92. Those models were initially brought into the Ricoh product family through the acquisition of Hitachi. Technically, the 70-ppm Digital Document Publisher 70e is being...
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Re: Is selling at cost the future for print hardware?
Hrmm, well, sure they are. Notice it doesn't say anything about Service or Supplies, we can assume those are either at their normal rate or slightly elevated. It doesn't say anything about lowering the lease rate on this MFD you are buying at "cost" either, so we can assume those are also either at normal or slightly elevated. If we also assume that their sales will increase by X amount due to the promotion, the only loss they could expect from this is if X amount of additional revenue...
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Re: Need Help for Print Solution!
they are typically user customized in the application. For example a law firm printing to an HP 4000, when they print a letter it's always in dup or triplicatel; right? So the program is set up when they select to print, a letter that they get: 1. a print on letterhead 2. a print on plain paper 3. a print on colored paper 4. an evnelope. I always run into this when replacing printers, because it never is configured to do the same thing, and i have like 30 legal secretaries wanting to kill...
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Re: Personal Property Tax
First of all, we don't have this problem because the lease company we use (Clune Leasing) doesn't charge property tax. However, the potential pitfalls: 1.) Using a rate that was to include it and then having the lease company deny it later. That happened to us with Marlin Leasing. Make sure to get documentation ON EVERY DEAL done this way that all property tax is included. 2.) Property tax is a percentage of the funding amount. Anything added to the lease that raises the amount of the lease...
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Re: Canon Forums
Thanks, sounds great! The question I have has to do with printing to an irc3080i with UFRII printing from a Corel Word program. I can change color settings in the driver (it is defaulted to bw) but no color at all on output. A Corel program wouldnt require PCL or PS would it? I cant imagine it would....please help if you can.
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Re: Questions about Xerox's MPS Offerings to SMB Customers
Hey Art, I have not heard of the XPS program. But Xerox has alot of flavors of MPS, thats for sure. So far it looks like Xerox has a well developed direct-to-enterprise MPS program through Xerox Global Services (XGS). This has been around for a while, but they recently "announced" it as Enterprise Print Services (EPS). Four components: - Office support - Remote worker/device support - Production and mailroom support - External doc procurement (outsourcing) Its pretty all-encompassing. Thats...
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Re: Calculating Lease Costs and Effective Purchase Price W/O interest
Thanks Montecore, That makes sense from a business standpoint. I'm still having a hard time with the math though. If you are trying to figure out the effective purchase price, but only know the monthly lease payment, # months, and lease rate - do you have any ways to figure out the purchase price? 0.0302 percent of $6,200 is $198 so that only adds up to $6,339. But if you subtract $6,537 by $6,339 then you get $198 again. Suggesting that the purchase price is roughly 2 times the total lease...
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Re: Calculating Lease Costs and Effective Purchase Price W/O interest
If Montecore's explanation didn't cover it for you, then there must be some confusion what the question is. The monthly payment divided by the rate factor is the original funding amount. You'll notice there is no multiplication in this equation so if there is in yours, then your goal must be something different than determining the original purchase price. If you are trying to replace a unit by providing something for the same monthly payment, Montecore's equation tells you what your sales...
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Re: Calculating Lease Costs and Effective Purchase Price W/O interest
When rereading your posts I see that you are attributing a value to the lease rate which you cannot do. .0302 is not $.0302 nor is it 3.02% or any such thing. .0302 is just a factor. Behind the scenes of the lease company's spreadsheet there obviously is an interest rate that contributes to the establishment of the rate factor but the factor is a derivative of a multipile of issues that combine to establish a number (rate factor). It is really no different than the square root of pi being...
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Re: Calculating Lease Costs and Effective Purchase Price W/O interest
The rate factor actual means $30.02 per thousand dollars so you could do it this way 6.2 x 30.20 = monthly payment.
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Re: Calculating Lease Costs and Effective Purchase Price W/O interest
You're getting good answers, but sometimes the third of fourth approach to answering the question helps. Not to imply that the previous answers are incorrect or incomplete. 1. "Lease Rate" is a convenience, given to you so that you can multiply your selling price by a number and end up with a payment acceptable to the lessor. 2. The "Short answer" from your leasing company is "We'll do that deal for 36 months at 0.0302". 3. The "Long answer" which they will seldom give you is: - We believe...
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Re: Calculating Lease Costs and Effective Purchase Price W/O interest
Thanks Sam for that nice viewpoint. By the way I really enjoyed looking at your website...there was alot of eye opening info there....thanks! GIntel: Let me give you another example that starts to get tricky when you have a buyout to consider. Here is the formula: (Machine Cost + Buyout + Profit) X rate factor = total monthly payment that should be (but does not need to be) less than CURRENT monthly payment for similar equipment. Define similar equipment? That means if they have a 20ppm unit...
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Re: Scan on MP171spf and Print on SPC420DN
You can have it scan to a folder and then have a program or script monitor that folder and tell it to print to the printer. I don't think it can be done via email unless you are using the C420DN-KP. There has been alot of discussions about this on the forums as of late. Can anyone provide the exact solution that monitors the scan folder and then sends the document to the printer?
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Re: I need everyones opinion on this!
I used to work for a dealership that sold Sharp (when this came out). It is a very nice box, the ultrasonic feeding in awesome, and the pricing for parts and consumables is aggressive. The mistake that Sharp made was to not do a beta program with commercial printers and other high volume users. The irony of Larry's statement is that I would not consider Ricoh a player here. They are chasing Xerox, Canon etc in Seg. 6 and 7, and are seriously held back by their lack of a production color unit.
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Re: Latest Lease Factors
Plus, so many lease rate factors are packed from management. Here's some I've seen 36 months .0284, 48 months .0242, 60 months .0200. The dollar amount of the deal also plays a role in the rate factor.
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Re: MP 6001 print driver issues
I have run into a similar situation like this where we did not have full functionality after installing the driver on a server and pushing it out to the clients. It is usually a problem when you are working with an ERP type program as you mention. The only way you can fix it is to have some type of script written to that program or load the driver on the workstations. We loaded it on the workstation but only had to do it on about 15. I will forward this to my IT support manager and he may be...
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Re: Actual MPS Demand...
I will be signing up my first account for an MPS program, it's a DOD provider, about 40 employees at the location and they have about 19 printers, all HP, three different models. The IT Managers decision was somewhat based on price, but more over paying for the service allows him to concentrate on more meaningful IT infrastructure instead of paying attention the mudane printers.
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Re: CBS NEWS REPORT ON COPIER SECURITY
Toshiba does offer a HDD DeCommissioning program. Basically it costs the end user $300.00 and some paperwork and we put the old HDD in the customers hands.
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Re: CBS NEWS REPORT ON COPIER SECURITY
I have 21 machines (mpc3500) to be relocated to another acct. Don't want to purchase new HD(s) or DOSS options, can something be done like put them in a computer and run some of the utilities that do the multiple overwrites of various bit patterns to feel fairly confident that the existing data is impracticable to recover. Or as one person suggested run large enough documents with grey pages in each function scan, print, copy, fax to fill the hdd with such images. I bet a product...
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Re: Are Step Leases ethical business practise?
Geesh, almost sounds like a 3-5 program. I've done step leases here in the states, and on the ones I've done the leasing company makes us clearly state to the customer level of payment progression is and the lessee even has to sign off on it.
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Re: Mark Pollack Joins Konica Minolta!
http://kmbs.konicaminolta.us/c...s-solutions-usa.html Industry Veteran to Bring Leadership, Expertise to Konica Minolta as Vice President, Marketing Communications and Program Development Ramsey, N.J. - July 29, 2010 - Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta), a leading provider of advanced imaging and networking technologies for the desktop to the print shop, today announced Mark Pollack has joined the company as Vice President, Marketing Communications and Program...
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Re: Ikon Cost Per Page for Ricoh 1357 Pro
That's insanity. Have you seen the hardware pricing for the system? Maybe they're front-loading the price of the machine to buy down the service rate.
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Re: Lease Approvals
I thought we had a thread similar to this and maybe even a poll. I would say that 90% of my deals are getting approved by the likes of GE, DLL, Great America, etc, however I am pre-screening customers now and not even taking apps from some, due to thier industry and or financial status. Some have bought and others have tried elsewhere, thus the reason my approval rate is high is because of the pre-screening and I believe would be far lower than 90%.
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Re: The Effect Currency Evaluations have on the MFP industry
The Japanese Yen has reached a 15 year high against the USD forcing all Japanese companies to intensify their efforts to manufacture their products abroad. Japan Iron and Steel Federation Chairman Eiji Hayashida said at a regular press conference that an exchange rate of around 90 yen against the dollar is appropriate for fair global competition. "The (current) exchange rate in the 81 yen range is very harsh when (Japan's) present economic conditions and the competitiveness of (Japanese)...
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Re: Does any National Copier Vendor still have their own in house leasing service?
Canon has Canon Financial Services - which is a wholly owned subsidiary of Canon. This is a true captive program with Canon financial servicing the majority of the leases they originate Ricoh - Most of Ricoh's leases are sold to 3rd party leasing companies (GE, DLL, CIT, Wells) on a private label basis. Ricoh does have Ricoh Financial Services which is a true captive, but it only takes a small portion (Major Accounts) of the leases that are originated by Ricoh Ikon - they utilize Ikon...
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Re: PPDM on C4501
You now get license keys via the TSC website. Ricoh was having to pay for every license whether it got used or not and was about to scrub the program. This was a way for them to only have to pay for licenses that actually get used.
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Re: Lexmark Dealer MFPs vs IT Channel MFPs
That is perfect TX! Thanks for the clarification! Can you still return them through Lexmark's cartridge return program?
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Re: Lexmark Dealer MFPs vs IT Channel MFPs
Yes. Lexmark has been awesome for us so far. The only thing that I don't like is that we don't get any price breaks on OEM cartridges for non-BSD models. I was in an MPS deal, and the majority of the fleet required OEM toner (newer model), and Ricoh direct (surprise) under-cut our price by $.002, & we had priced the deal at 25% margin to begin with. Long-term if Lexmark is serious about their BSD program and wants to give their dealers differentiation, they need to give them pricing...
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Re: Xerox Launches eConcierge Tool To Increase Print Supply Sales
I will be interested to see where this program comes in on price for the consumables. Past programs, such as PagePack, were not competitive enough for us to make a real go of it.
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Re: Judge approves a $4.9 million settlement to businesses who were charged payment incre
A judge ruled in favor of a class action lawsuit involving businesses nationwide, including ones from South Florida. South Florida businesses that are part of a larger class action lawsuit against two companies were awarded a portion of a final settlement of $4.9 million after the judge ruled in the class’s favor, a press release said. “Approximately nine thousand class members nationwide were included in the settlement,” said Lance Harke, lead attorney for the case from law firm Harke...
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Re: JOINT STATEMENT BY SHARP ELECTRONICS CORPORATION AND EDWARD MCLAUGHLIN
Is this really all the fuss about the Sharp GUI??? We've been able to do this for years with the Ricoh GUI (well not on the home screen, but in the program modes).
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Re: JOINT STATEMENT BY SHARP ELECTRONICS CORPORATION AND EDWARD MCLAUGHLIN
Sharp MFP's have been able to do that for years as well, 3 customized buttons on the main screen, the new UI will allow you to put up to 18 customized buttons on each page, with up to 15 pages available on the Home Screen, this can be done from the panel. You can also add buttons for any of the OSA connectors you may need, for example a connection to your Document Managment System, Fax Server or Cost Accounting application. There are 24 loaded languages that can be easily tied to the user's...