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iQor Rapidly Scales Work-at-Home Solution with Over 50% of the Company's Workforce to Deliver ...

Art Post ·
ST. PETERSBURG, Fla.--(BUSINESS WIRE)--Apr 14, 2020-- iQor, a managed services provider of customer engagement and technology-enabled BPO solutions, announced today that it has successfully scaled its work-at-home solution with over 15,000 of its customer experience workforce transitioned to work remotely. The transition protects employees while they provide world-class customer service to support consumers’ most pressing needs during the current coronavirus pandemic. “Over the several weeks...
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iQor Revolutionizes IT Prioritization With AI-Focused Review Process

Art Post ·
iQor Revolutionizes IT Prioritization With AI-Focused Review Process FT. LAUDERDALE, Fla.--(BUSINESS WIRE)-- #AI -- iQor , a leading managed services provider of digitally enabled business process outsourcing solutions, today announced a rigorous IT prioritization process designed to vet artificial intelligence (AI) projects. This strategic approach to navigating growth within the AI landscape will enhance the performance optimization of iQor's diverse digitally enabled customer service...
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Mill Point Capital to Acquire Majority Stake in iQor

Art Post ·
Acquisition Accelerates the Company’s Growth Opportunities in CX and Enhances iQor’s Performance-Driven Culture FT. LAUDERDALE, Fla., May 15, 2024 --( BUSINESS WIRE )-- iQor , a global leader in managed services and customer engagement business process outsourcing (BPO) solutions, is pleased to announce that it has signed an agreement with Mill Point Capital (MPC), a private equity firm focused on North America investments in the industrial, business, and IT services sectors to acquire a...
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