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Lingo Signs Distribution Deal With Americomm

Art Post ·
ATLANTA, April 6, 2020 /PRNewswire/ -- Lingo Communications, LLC., ("Lingo") a leading global Cloud/UC communications and managed service provider dedicated to serving the SMB, Carrier and Consumer markets, announced today the signing of a new Master Agent agreement with Americomm, one of the nation's premier master agents for telecom services in the United States. The partnership provides Americomm's sales agents across the country with immediate access to Lingo's high-quality Cloud/UC,...
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Lingo Launches Enhanced Back-Office Capabilities

Art Post ·
ATLANTA, March 10, 2020 – Lingo Communications, LLC., (“Lingo”) a leading global Cloud/UC communications and managed service provider dedicated to serving the SMB, market, announced today that it completed the roll-out of enhanced back-office systems and capabilities in Q1 ’20. Lingo added 15 additional Customer Care staff in its Atmore, AL Call Center, increasing total staffing in that center to 75. At the same time, Lingo reduced a significant amount of headcount from an outsourced center.
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Lingo Uses Its Own Cloud Contact Center Solution to Enhance Customer Care

Art Post ·
Lingo Uses Its Own Cloud Contact Center Solution to Enhance Customer Care ATLANTA , Feb. 8, 2021 /PRNewswire/ -- Lingo Communications ("Lingo"), a leading global Cloud/UC and managed service provider, today announced that it recently implemented its own Cloud Contact Center solution to manage its Customer Care call center. As a result of that implementation, Lingo has improved its Service Level percentage attainment by more than 190%. There is no better way to demonstrate Lingo's commitment...
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