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Re: Ricoh Copy Output Tray for MP 9002

Art Post ·
Yup agreed. I'm working with Copier Solution Shop in the Netherlands for a third party replacement. In addition for right Ricoh Europe is still offering these. I have a contact and can get more. Thinking sooner or later they will run out also
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Re: Will outside Sales Rep's go away?

grizzlyadams ·
I'll chime in. Like TML I'm in my early 30's and have been selling copy hardware for nearly 10 years. I think good sales people as a whole are quickly becoming scarce. Millennials don't seem to like to interact with others if they don't have to and as most "print" decisions move to IT, online buying is already what they know. Overall it is a convenience factor, they don't have to submit a form to a website and wait a couple days for salesperson to try and up-sell them to an A3 MFP. They...
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Re: W6700sp help!

Art Post ·
Got it, what we use is an exit tray that is sold by "Copier Solution Shop". The new exit tray will allow "e" size documents to exit to the front of the W6700 and they don't have to use the rear exit. I believe it will stack 50 or so. All of my clients love and their has never been a complaint. Here's the link https://www.copiersolutionshop...put-tray-rot-1.html, I will check for a video. I thought I posted one in the "pic's" section of this site.
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Re: W6700sp help!

Art Post ·
You are welcome. Does anyone have a video of the MP6700SP with the paper exit tray from Copier Solution Shop?
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Re: Is This the Beginning of the End for the Padding of Lease Rates?

Lease Maestro ·
Part Three Leasing News Exclusive: Is the Disclosure Too Complicated? State Senator Steven Glazer Position on CA SB 1235 (Part 3 of 3) By Tom McCurnin Leasing News Legal Editor The bill to require full disclosure of interest rates is awaiting Governor Jerry Brown's signature. It was reviewed to be recorded and sent to his office late last week. It seems unlikely he will not sign it as it passed the State Assembly 72-3 and in the Senate 28-6 .It then will be up to the California Department of...
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Re: Another Ricoh Dealer Takes on Konica Minolta

GMAN ·
Who will be next? ++++++++++++++++++++++++++++++++++++++++++++ A & A Office Systems Now Offering Esteemed Konica Minolta Product Line 9/9/2009 New England-based Company to Offer Award-Winning Lines of Konica Minolta MFPs, Production Print Systems, Printers, and Software Solutions Middletown, CT and Ramsey, NJ – September 9, 2009 – John Sullivan, President & CEO of A&A Office Systems (A&A) and Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta), a leading provider...
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Re: Another Ricoh Dealer Takes on Konica Minolta

GMAN ·
KenMark Office Systems Joins Elite Konica Minolta Dealer Channel Massachusetts-based Company to Offer Award-Winning Lines of Konica Minolta MFPs, Production Print Systems, Printers, and Software Solutions Ramsey, N.J. and Mashpee, Mass. - September 15, 2009 - Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta), a leading provider of advanced imaging and networking technologies for the desktop to the print shop, today announced that KenMark Office Systems (KenMark) of Mashpee,...
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Re: Color MFP Trends, Tactics, etc

GMAN ·
"4) Improved Consumable yields and costs * Konica Minolta continues to shift its color MFPs away from using imaging units featuring both drum-developer to offering separate mono developer and drums. This provides greater cost benefits for mono output and allows lower Mono CPC. Konica Minolta also increased toner and other consumable yields in its latest generation and forthcoming Color MFPs." +++++++++++++++++++++++++++++++++++++++ Konica Minolta Boosts Productivity for Small- to Mid-Sized...
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Re: High Volume Updates

Art Post (Guest) ·
RICOH PRO 907/1107/1357 PRODUCTION PRINTER FREQUENTLY ASKED QUESTIONS Q. Where do the new Pro Series Production Printers fit in the Ricoh high volume monochrome printer product line? A. The new Pro Series Production Printers are successors to the highly successful Digital Document Publisher models, the DDP70e and the DDP92. Those models were initially brought into the Ricoh product family through the acquisition of Hitachi. Technically, the 70-ppm Digital Document Publisher 70e is being...
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Re: Mark Pollack Joins Konica Minolta!

GMAN ·
http://kmbs.konicaminolta.us/c...s-solutions-usa.html Industry Veteran to Bring Leadership, Expertise to Konica Minolta as Vice President, Marketing Communications and Program Development Ramsey, N.J. - July 29, 2010 - Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta), a leading provider of advanced imaging and networking technologies for the desktop to the print shop, today announced Mark Pollack has joined the company as Vice President, Marketing Communications and Program...
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Re: Ikon Cost Per Page for Ricoh 1357 Pro

Rainmaker6898 (Guest) ·
I sold (3) 1356 Pro back in July 2008 to a Public school system's print shop that the cpc was $0.0029 including staples and fixed for the entire 5 yr term
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Re: Konica Minolta (US) Acquires IT Company

Art Post (Guest) ·
Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta), a leading provider of advanced imaging and networking technologies for the desktop to the print shop, today announced the company has acquired All Covered, Inc. (All Covered), a leading provider of Managed IT Services to the small- and medium-size business (SMB) market. A nationwide technology services organization, All Covered delivers a diverse range of services including proactive server management, remote monitoring, cloud...
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Re: Can you trust the Cloud?

SalesServiceGuy ·
I just watched a video from the investment website called Motley Fool. They are stating that Cloud Computing is the next big thing to invest in. http://www.fool.com/shop/newsl...rce=irbsitlnk0000141 and point out the big three "Top Dogs & First Movers" They compared the early days of independent electrical producers to the large utilities we have today to the independently owned PCs and Networks of today to the future of cloud computing. Consumers of computers will soon expect it to be...
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Re: Setup in wireless environment

JasonR ·
To clarify, what I'm using is actually a wireless bridge that connects the network card on the MFP via a cat5 cable to the bridge which connects to the wireless network. http://www.cdw.com/shop/produc...al-Band/1700151.aspx By doing that, you are connected to the network and can do anything you would be able to do with a direct network connection (scanning, etc.). If you get a USB wireless print server, you would not be able to do anything but print (which excludes scanning, but does include...
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Re: Should you ever sell something for nothing?

muleyman ·
I am just about....37 yrs young. Started with in 1993, SR year of high school part time servicing printers. After 2yrs of serving printers, married for 1 yr to my high school sweetheart I was envious of all the "copier reps" driving nice BMW's etc...I asked if I could start selling. When I first started selling in 1995 we carried Canon/Mita. I had an uncle who sold copiers and typewriters back in the early 70's and managed a large dealership in CA until his retirement in 1990. When I went to...
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Re: HDD Wiping/Reformatting

txeagle24 ·
We charge an inexpensive fee (1 hour labor) to format the hard drive, but if they want something more secure, we will remove the hard drive from the old machine and replace it with a new hard drive. For that, we charge the cost of the hard drive + labor and either destroy the old hard drive or return it to the client. That typically costs less than $500 and is easy to roll into a new deal. We've done this on Sharps, Canons, Toshibas, Kyoceras and Konica Minoltas. The hard drives are easy to...
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Re: Got A Situation! What would ou do?

montecore ·
First what was the terms of the first lease? What was the payment? How many months left? When you leased the used Toshiba did you check new or used on the lease? Fisher is right take care of the customer and they will take care of you. Yo need to build that trust and respect back up because right now the customer thinks he got a lemon and you do not care. If he believes that you need to act fast otherwise he will shop you and that will be the end of that customer. Honesty is always the best...
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Re: Why is single clicking an 11×17 on a “copier” legal?

SpartaGuy ·
I have encountered accounts where the vendor set the machine to properly double click 11x17 however the sales rep go the deal with the print shop promising single click and changed the settings after the machine was delivered. Not a good deal for the vendor as it was a print ship with a knife to print two up and then cut the 11x17's to letter size.
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Re: Why is single clicking an 11×17 on a “copier” legal?

Art Post (Guest) ·
I've also heard of this, funny thing is dealer or direct branch that they bought the machine from never knew about it either, and yes they had the special clause "if we find you using more than your estimated coverage". After six years the system is still in the field w/single click 11x17, they are running 80% 11x17. They've never been told they were using too much toner. Art
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Re: Protest in China

B13555 ·
Just to provide some additional information.... Very little information in the US or on the news. Without naming names, yes, our manufacturers were impacted. This is just an article as an FYI that appeared in the The Irish Times - Thursday, September 20, 2012. China cleans up after Japan riots CLIFFORD COONAN, in Shanghai CHINA HAS said that Japan bears “complete responsibility” for any impact on trade over the dispute between Asia’s two powerhouses after tensions flared over a disputed...
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Re: Aficio MP C305SPF

tkern ·
Has anyone been having board issues with the MPc305? Have two of them in the shop right now. Neither had the HDD option installed and both were scanning and printing. Would the HDD option have helped? Ricoh is slow to get a solution. Both units were at different customers.
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Re: Over Holding On MFP Lease Costs Unnecessary Dollars

txeagle24 ·
I agree with your first point, but on the second regarding the time at which to upgrade a customer, you're leaving a LOT of money on the table by rolling in that much buyout with each upgrade. If the customer is paying $1,000 per month, rolling in 18 payments could cost you up to $18,000 in revenue and profit. I don't know how you're paid, but that would make a big difference to my paycheck. I know there's a greater risk of competition getting in the longer I let the lease ride, but if I...
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Re: Over Holding On MFP Lease Costs Unnecessary Dollars

Yoda ·
There is no money left on the table. If someone else upgrades them you have nothing. Also every time you upgrade you go wider and deeper into the account with solutions, MPS, scan stations etc.. Always do a TCO bundle with service. Original lease $1,000 per month Service 20,000 at .01 originally = 200 per month Bumps after 3 years 20000 x 0.013 =260 total current payment 1,260 new service 0.008 = 160-1260 =1,100/.02 = 55,000-18k =37k thats just breakeven. How about charging $100 more? now...
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Re: 650 very slow in mixed size mode!!

Lee ·
I just tested a 550 in our refurb shop, 40 originals, alternating 8.5x14 and 8.5x11 through the set. I got 13 originals per minute through it (a shade over three minutes). I took the same originals to a 1055 and got 20 originals per minute (a shade over two minutes to complete). Interesting to note here also n the 1055 that although the originals were in the DF exit, there were stil 5 or so copies that had not exited the machine. Thanks! Lee
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Re: Need help!

Art Post (Guest) ·
From: Marty Sent: 1/6/2003 5:17 AM Pete Great info the print shop this 85 is in has some variable humidity, they are remodeling so this might work as a great proof source. I'm now thrilled i joined p4p Thanks Marty
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Re: Selling against Offset Press

Art Post (Guest) ·
Keith: I may have a few old excel spreadsheets, I will have to look. However, I can explain here and you may be able to create your own spreadsheet. Commercial Press Shops (ones that have union employees) have a tremendous overhead cost when it comes to making a plate for the press. You have to find out what type of plates they are making, whether paper, metel, or poly. The Metal has the highest cost and the paper plate being the least expensive and then the poly in between. The cost for the...
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Re: Golf Bag Winner

Gregory (Guest) ·
Hey, cool! I didn't even know, Art. Took a look at the Aficio League and there I was. It actually feels pretty nice, gush gush... Actually, I am still using an old Wilson bag that my father gave to me when I was 19. I think I'll keep the new bag. Here's the irony of the whole thing. One of my clients is Saucon Valley Country Club (rank in the top 100 of the country, beautiful course) and I have an open invite to golf, but I've been embarassed by the fact that I have really cheap gear. Don't...
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Re: Single click for 11 X 17

Art Post (Guest) ·
Greg; Great stuff, it seems in my market area that Canon also counting the 11 x 17 as one click. However when you get right down to it, 10,000 11 x 17 @ .0055 comes out to $55.00, half is $27.50. If the sale is hinging on $27.50 a month (equates to $990 over three year lease). There is alot you can do to close the deal in your favor! Usally the 11 x 17 clicks only come to the fore front in hgh volume situations. In my market, I have to compete with Canon/Danka. In an unamed accout, I have...
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Re: Weekend Notes from the copier industry!

Art Post (Guest) ·
WEEKEND MFP INDUSTRY NOTES 8-5-07 The following is a quick review of copier/MFP industry news from industry publications. - The U.S. Supreme Court ruled that it is legal for manufacturers to create a mandatory minimum selling price for their product. The case was decided regarding a store that sold women’s clothing, that ran afoul of the clothing manufacturer’s rules. Unknown if any copier manufacturers will adopt this policy. - A group in Australia at Queensland University, is claiming that...
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Re: Padded Lease Rates! Ethical or Unethical,

CopyFax Jax ·
As a rep who can decide to do business with several leasing companies, I don't just shop the rates between leases. Each company has their advantages and disadvantages and the price/value equation is simple to determine. I know we have dealt with the Wells Fargos in the past and know better than to allow our customers to enter into those agreements. My best advice for reps, new or old, would be to get to know your financing options. The worst you can do is to miscommunicate equipment...
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Re: Fakery aided school copier deal

Art Post (Guest) ·
Cash reshuffles principals, shifts staffers By Dakarai I. Aarons (Contact), Memphis Commercial Appeal Tuesday, July 22, 2008 Supt. Kriner Cash has begun putting his mark on Memphis City Schools, reassigning central office administrators and making principal changes at several schools. The district also will soon be restructured from a centralized organization to one with three or four regions. Comments There are 37 responses to this article. Click here to join the conversation » STORY TOOLS...
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Re: km/cs 2550

Art Post (Guest) ·
This was PM'd to me from lonestar, should have been addressed to Troy. I will post for you all. Funny you should mention it we too have had the same problem with the scanner wires. We bought the special tool *180 bucks, you send back and get a "core" credit back. We took ours to a machine shop and he made a couple of sets for us at 34 bucks a pair. He just laughed we told him what we paid for them..... Solution. KMA has a solution that puts end caps over the holder that houses the wires to...
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Re: Who delivers your equipment?

Color1 ·
We have our own delivery team. Most days we have two trucks out on delivery and if we are lucky there are three. The machines are set up in shop, and delivered to the customer where the delivery team removes the shrink wrap plugs in the machine and makes sure basic copy functionality is there. A Network tech is then scheduled to go out and do the network installation.
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Re: Ricoh 2035 vs Mita 4035

zico ·
Actually, the official PM cycle for the 3035 is 400K while the 4035(3530) and 5035(4030) are 500K. However, "everyone" does the 3035(2530) at 500K since everything about the three models is identical including the PM kit. The 4530 and 5530 PM cycle is 400K. The really nice thing is that the PM kits for the 3035-5035 consist of modules (throw away) that you just swap out. They are guaranteed for the life of the PM. At first, Kyocera was very liberal with this warranty but lately they've been...
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Re: Aficio 6513 problems

bmiller (Guest) ·
I have never heard of these issues. I have placed alot of the 6513's in heavy graphic enviornemtns and have not had any things like this. Also, our company has a print shop where we have 2 hooked up to a TR micropress that runs probably 30 - 40k per month each on, and they have been running great. I am interested to know how this pans out, could you keep us posted Brad?
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Re: Imagerunner 105

Amanda ·
just ran up against this one for a school print shop - 2 Canon IR 105 together $71,095 1 system with paper deck N1, Saddle finisher K3n 1 System with paper Deck N1, Finisher K2N Don't know the exact service rate, but know it was lower than $0.0065 incl. all supplies and toner.
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Re: Ode to the Copier Repairman

Shaja ·
Oh, that was too good!! I'm printing this out and hanging up in our shop right now! Edited to say: our techs love this. John, do you get author credit?
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Re: What's New MPC 4000/5000

Neal ·
It reminds me of a sign I once saw above the door of auto repair shop I went many years ago. it read: Quality Service Price - Pick two of the three
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Re: Duplicator and sorting ideas

Art Post (Guest) ·
Jim: As always, GREAT STUFF! I have been successful with selling duplicators in the P4P industry. I sell the CTP (Computer to Plate) technology as the only way to buy. I will show the customer samples in my "art porfolion" (as long as he likes the quality), I will then ask him how many jobs do you think you can pull away from the press every month? Once he gives me his answer, I have ammunition I need to cost justify the duplicator or move on to the next print shop. After this step we set...
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Re: Tyoe 40 controller

Art Post (Guest) ·
Think its ok for a print shop?
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Re: JP4500 Quality !

Art Post (Guest) ·
Guys, I took a chance and placed a 4500 in a print shop. He is enthralled with the copy/print technology. Ink yields compared to the JP3000 have been outrageous. He's averaging 11K per cartridge on long runs. He has not complained about registration, and he is doing single color NCR. As far as registration for 4 color work, the jury is still out. The JP4500 uses does the new press roiller design that is in the JP5500 and the JP8500. As far as working with the Seri, they should find a way to...
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Re: Pay Plan

Art Post (Guest) ·
I think that service should get to retain some of the "after the sale" business. I also think there are great opportunities to make extra money once systems have been installed. In the NY metro area, prices are very competitive, on going service and maintenance costs plays a big roll in the decesion making part of the business. Dave is right, if the customer has perceived that there is value and the customer will receive some type of benefit, whether it be a monetary ROI or a increased...
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Re: Pay Plan

v-tec ·
It sounds like everyone has a valid point. However, if you add to the cost per click won’t you now have over price CPC compared to your competition? Would this be a price war similar to price of the equipment that started everything? Competition is good for the consumer, and you know they will shop for this as well.
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Re: Pay Plan

DaveKoenigAI (Guest) ·
Oh yeah, and we have plenty of clients that don't shop us.
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Re: Kyo 4850 collate copy speed?

Art Post (Guest) ·
Lost the deal for a few reasons, Kyo dealer low ball price, plus he customer has a 4850 at another shop that has worked well. Kyo dealer was also charging 10 cents per LF for supplies and service.
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Re: bizworks 706df

v-tec ·
I’m here!! Is this the Comedy Shop??? 200 Euro
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Re: Print for pay industry...

Chuck ·
Rodney, by far the best place to go is to a shop and ask the owner if you can learn a little aboout his business (let him know why) by working (gratis) for him on a Saturday or help him out when he's pushing a deadline and needs help in the evenings. You'll learn a lot - if you ask the right questions. I did years ago and what I've learned has helped me tremendously
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Re: How To Sell Duplicators Round Table

Art Post (Guest) ·
Print 4 Pay Market: Marketing: Cold calling, nine times out of ten the owner is always somewhere in the shop and 50% of the time you may have the chance to met him on the first cold call. Once you have the name of the owner or the buyer, (keep in mind this is all you want too accomplish on the first call) and a good look at the equipment that he is using, you will want to create a dedicated mailing list for P4P. I will then send them a direct mailer every month and follow up with an in...
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Re: QUESTION: What Do Customers Really Want?

v-tec ·
I agree the point I was making is, schools or municipalities have tight budgets. Some are not concerned with service, just price. I’m a firm believer of “you get what you pay for”. As a consumer I shop for the better to best of things. I know what I want and I’ll pay for it. You need to know you customers and how to read them and know what they are looking for.
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Re: Savin 4035/4045

automan (Guest) ·
I should include that the orignal machine wa out in the field with a major toner spill. After the Tech (not me) vaccumed the machine out, it started the SC322 codes. It was then brought back to our shop, where other Techs (not me) shotguned MANY parts towards the orignal machine from a new machine. Apparently in the process, they manganed to "transfer" the SC322 to the brand new machine.
 
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