Tagged With "Fancy Bear"
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This Week in the Copier Industry 10 Years Ago, The First Week in January 2009
Ten years ago this week and what was on our minds? It was the Great Recession. I remember it all too well. Many of my accounts were in the AEC market, remember losing almost 30% of that business because of bankruptcies, companies closing and companies just buying their device once they came to the end of the lease. Hope I never have to go through that again! Enjoy the threads from ten year ago this week! Weekend Copier Notes from 1/4/09 Neal · 1/5/097:19 AM According to survey of printshops...
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This Week in the Copier Industry 5 Years Ago, The First Week in September 2013
Konica Minolta and Komori Debut World's First 23"x29" Digital Inkjet Press at PRINT 13 Art Post · 9/5/137:08 AM today's highly competitive printing marketplace. Delivering a high level in print quality coupled with impressively fast make-ready and open systems architecture, Komori presses help printers achieve the higher productivity and efficiency levels essential for increased margins and business growth. Komori America Corporation headquarters are in Rolling Meadows, IL with sales and...
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This Week in the Copier Industry 15 Years Ago, The Fourth Week in June 2003
Fifteen years ago, hard to believe that many of us have seen so much come and go during those years. The Ricoh Aficio 1224 was an A3 color device that printed 12 pages per minute in color and 24 pages per minute in black. We had some horrific problems with speed when the Ricoh 1224 would go into an auto calibration during a print or copy run. It would take up to 5 minutes to calibrate and then restart the print job, and yes we had many frustrated users because we weren't aware of how the...
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This Week in the Copier Industry 5 Years Ago, The Second Week in September 2013
Here they are. Our top threads from five years ago in the Print4Pay Hotel RICOH UNVEILS NEW AWARD-WINNING SOLUTIONS AT PRINT 13, PROVIDING SUPERIOR CONTROL FOR PERSONALIZED DOCUMENTS Art Post · 9/9/138:07 PM shops today and allows operators to easily implement logic-based ticketing, and choose media and finishing options that apply to statements of variable lengths - achieving identical output across Ricoh , Xerox and Kodak devices, saving time and increasing asset utilization in the...
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This Week in the Copier Industry 5 Years Ago (Second Week of April 2015)
For each of the next few blogs I'll be inserting some tips from what other dealers and sales peeps are doing on a daily basis from around the globe for staying relevant with their clients and prospects. 1. Promote yourselves and our business daily on social media Enjoy these incredible threads from 15 years ago this week! This Week in the Copier/Office Equipment Industry 10 Years Ago Third Week of April 2005 Art Post · 4/12/157:15 PM . Built-in Wi-Fi in printers could make a tech's 4/18/05...
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This Week in the Copier Industry 5 Years Ago for the Second Week in April of 2015
For those of you that are new to the industry, there's a cool blog I wrote about making the phone calls. Believe it or not the phone is your friend. You can read that here or below. Fourty Eight Hundred Phone Calls a Year Can Equal a Lot of Dough! Enjoy these awesome threads from 5 years ago this week! Bid Tabulation for Xerox_Sharp_Samsung_Canon_Kyocera.pdf Art Post · 4/14/1512:55 PM Topic Konica Minolta Expands and Enhances Corporate Communications Team at US Headquarters Art Post ·...
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In Turbulent Times, Sales Professionals Give Of Their Hearts And Minds
Can a giver of heart succeed in a sales world riddled with unscrupulous, fake, and disingenuous people? Is giving, the secret to long term sales success? Unfortunately, many within the sales focus on the almighty dollar. Ask a group of salespeople, why they got into sales and often you'll hear "for the money" . For the record, I'm all for making money. It allows us to feed our needs, wants and provides for our family. Making money isn’t evil, nor is being wealthy. The evil happens when you...
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This Week in the Copier Industry 15 Years Ago (Last Week of February 2005)
Why would this week be different than the rest of the weeks in February? Since I depleted by pipeline at the end of the year it's been quite the struggle to rebuild. Thus I'm no where near where I need to be with February coming to an end on Monday for me. To make matters worse I'm off to Aruba the first week of March for our Presidents Club Trip. I was able to add a couple of large opportunities this week, one for MNS and the other for 30 plus devices. At this time both are March or April...
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COVID19 "Remote Working" Day Thirty-Nine of Sales
For some reason sleeping last night didn't go that well. I worked late and by the time I finished last nights blog my mind was running at full speed as I tried to get to to sleep. Too many deals in my head! Last night my wife mentioned that she wanted to go see our granddaughter today. Am I bad guy? All I thought about was how much I wanted to get done today. I had a 1PM appointment that I moved to 3PM with a net new suspect late yesterday. i made the time because it's what we do. This...
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COVID19 "Remote Working" Day One
Over the years I've spent many days working from my home office. One thing I have going for me is that my office office is much bigger than my cube! Today was a little sobering since I'm not sure when I'll be back in the office, could it be two weeks, two months or the end of the summer? All uncharted territory for most of us in office equipment sales. Today was the first day of our marching orders to work from home. However, I did have to make a trip to the office to get a few addition...
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MSP & MSSP Industry Notes for March 22nd, 2020
MSP & MSSP Industry Notes Sponsored by Arcoa Group ARCOA Group is here to help you successfully manage your IT Asset Disposition process. We help you recover value from retired electronic equipment through responsible methods of reuse and recycling. We ensure proper handling of assets which may contain data, while being environment stewards for assets that have no reuse value and are headed for recycling. We’ve built a robust de-manufacturing process to offer additional options for asset...
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Are Your Salespeople Good Losers? Ask Cam Newton...
"Show me a good loser, and I'll show you a loser" Vince Lombardi Well... "Here is looking at you kid! I admit I have Bronco Nation running through my blood, albeit Boise State Orange. Was I happy the Broncos won, of course. Peyton Manning, whether winning or losing is a class act. Peyton Manning and Cam Newton two phenomenal athletes at polar opposite spectrums of their careers. By now who hasn't watched the video clip of Cam walking out on the media, I laughed to myself as I watched.
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How to Generate Excellent Content without Really Trying!
I've been writing original content for the past 6 years or so, maybe even longer. One of my courses in High School was creative writing, though I never did well in English, I've always enjoyed the chance to put thoughts on paper and...
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More Bad News for Sharp Corporation?
I don't like beating a dead horse, however, the news just keeps getting worse and worse for poor Sharp Corporation. Recently I posted up these threads on the forums: Sharp posts big loss on smartphone downturn Japan Display says...
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Fourty Eight Hundred Phone Calls a Year Can Equal a Lot of Dough!
Make the calls and the prospects will be there. Whether your sending inmails through LinkedIn, sending emails, calling on the phone, or just knocking on doors, if you do the work, the prospects pool will only grow larger. ...
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Ricoh MP 401SPF Spec Review
With out much ballyhoo, Ricoh introduced two new A4 (can't scan, print, copy or fax 11x17) Black MFP's. The Ricoh SP4510SF and the MP 401SPF. It's my understanding that the difference between the two devices is that the SP4510SF...
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This Week in the Copier/Office Equipment Industry 10 Years Ago Fourth Week of February 2005
WOW! It's been ten years since Toshiba introduced "erasable toner"? WoW! Check out the Toshiba thread was written by Mike Sasso (I worked with him for quite a few years). It's actually pretty funny!!!! How2Beat...
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My Top New Years Work Resolutions for 2015
Many people every year enable some New Years resolutions that might include exercising more, eating healthier, quitting smoking, and saving more money. My friend to the left doesn't have that many options. But, how many of us...
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This Week in the Copier/Office Equipment Industry 10 Years Ago First Week of August 2004
Scientists speaking at a news conference on natural disasters raise the alarm that the Cumbre Vieja volcano on La Palma , Canary Islands , could erupt at any time, sending a 250 km 2 . rock crashing into the Atlantic Ocean and producing a...
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ESP/Surge Hits Home Run with New Remote Portal for Real Time Power Events
One of the more interesting products I saw at the BTA Grand Slam event in Baltimore was the ESP/SurgeX Remote Portal. I'm going to use this paragraph from the recent Press Release. "The remote portal is designed to provide remote access...
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Selling Copiers & MFP's "First Contact"
A Star Trek flick from 1996 had the crew of the Enterprsie travel back in time to undermine the Borg attempt to stop Earthlings from making "First Contact" with the Vulcans. The last few days I've been busy on the phone prospecting for new...
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4 Sales Tips to Make You Smarter than the Average Bear!
I was reading and older blog post and then caught a thread about selling and with that I thought I would share some ideas about sales in general. You've got to be different and you've got to be smarter than the average bear! Search for...
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An Interview with the KING of MPS aka Greg Walters
Six months in the making and I finally had the chance to offer up some questions to the King of MPS aka Greg Walters. I'm thinking it was six years or so ago that Greg launched his "Death of the Copier" blog. Greg was in the MPS business...
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57 Days of Selling "Day 57" The Last Day
Traffic, what traffic? That was the first thought that came to me once I entered the on ramp for the Garden State Parkway. There was no traffic, which told me that Friday was going to be a get away day for most. After arriving at the office, I downed my first cup of coffee and got to work. Since it was the last day of the quarter, the year and the month, I knew my chances were slim to none today. My only course of action was the follow up for the $25K net new op and the existing client that...
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57 Days of Selling "Day 20"
Geesh, it's day twenty already! Can't believe I've done this for twenty work days in a row. Everyday I try to add something in the daily blog that I can share with others, after thirty six years of selling down the street, I have a few more than the average bear. I'll try and figure that tip out later in this blog. My first appointment was at 9AM, and thank goodness for that, I was able to work from the home office until 8:30AM. The appointment was to discuss and review a proposal for a wide...
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This Week in the Copier Industry 10 Years Ago (Fourth Week of May 2007)
What were you doing in 2007? Below are the all of the threads for the last week of May in 2007. Enjoy! Is Ricoh Corp Unfair to Ricoh/Savin/Lanier/Gestetner Dealers? 5/25/075:06 PM Reply Re: Is this True??? Xerox buys Global?? 5/26/079:20 AM , supplies and support they require." Global had other existing relationships with copier and printer companies before it was acquired by Xerox , including Sharp Electronics and Konica Minolta . Sharp will continue to sell Global products through at least...
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Why We Still Need Legacy Sales Skills
I'm probably going to go a little off topic here and there, however please bear with me. A few minutes ago I finished up reading "Why a Lifelong Salesperson Thinks Salespeople Are Unnecessary". That the 80%of the purchasing process will take place without human to human contact by 2020, threw me for a loop! Dang, that's only three years from now! The blogger wrote about a software company that has NO salespeople, and that they grew to 450 million in revenue in 15 years. The gist of the blog...
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How Can You Be the Best at MPS, MFP, & Managed IT?
What does it take to be among the elite sales people at your branch or your dealership? For starters you've got to have a passion for being ICHIBAN. Nothing floats my boat more than being at the top of the totem poll each and every month. I like to win, don't like to lose and will do the extra work to make sure my numbers are the best they can be month in and month out. More times than not you will eat the bear rather than the bear eating you. Too often I see reps that will slack off once...
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57 Days of Selling "Day 29"
Last night, yes that was Sunday. I had the opportunity to attend a one of my 501c organizations charity dinner in South Jersey. The event was awesome, I won some stuff for the wife. You know that whole "Happy Wife, Happy Life" bit right? Made sure I had a chance at getting here some stuff! Oh yes, the food, the was..., well, let's say that I didn't have a great day today. But, today was a day when I had one late afternoon webinar scheduled. My goal for today was to follow up with all of...
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This Week in the Copier Industry 5 Years Ago (Third Week of September 2014)
Sunday afternoon here, just about a quarter to 4PM. Also a beautiful day here in New Jersey. Summer weather for another couple of days. At 1PM decided to watch the NY Giants vs Buffalo Bills. Just like last week the Giants score early and couldn't score again. Frak me, it's going to be a long season. Enjoy these awesome threads from 5 years ago this week! Benchmarked Sales & The Future of Selling Excellence Art Post · 9/20/1411:24 PM Blog Post This Week in the Copier/Office Equipment...
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Private Equity, The Imaging Channel, The Silence in the Storm
It Sure Is Quiet Out There! It almost seems as though the Imaging Channel has no hardship. It appears that everything is just fine. Who could have ever imagined that some of the mighty could fail? Who could have ever imagined that Private Equity would evacuate ahead of schedule? Who could have ever imagined that the glory of Managed Print Services would not be so glorious after all? Just because things are quiet doesn't mean all is good. As the weather teaches us, there is the calm before...
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This Week in the Copier Industry 15 Years Ago (First Week of August 2004)
It's almost midnight on Saturday, still at it and this will be the last post of the night. Enjoy all of the threads from 15 years ago this week! Survey Hello out there... Im a new member for this forum and mainly I have bee working in Canon models, but I got a new customer who has a Ricoh Aficio machine, is the 1113, but similar to 1015. He is asking me to do the tune up service, because th 8/5/047:29 PM Topic bluetooth printing 8/5/047:56 PM This new customer has no real network. So our...
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This Week in the Copier Industry 10 Years Ago (Second Week of May 2009)
Need to bring back some memories? Seems like it was ten years ago this week that Xerox released the infamous ColorQube! Enjoy these awesome threads from ten years ago this week! Biz Color Virtual Monster Mayhem - MP C2800 update on Ricoh Connects 5/8/0911:53 PM Mayhem you must complete the the following 5 quizzes: Canon C 2880i, Konica Minolta bizhub C 253, Sharp MX-2700n, Toshiba e-STUDIO 2500 c and Xerox WorkCentre 7328. All 5 quizzes must be successfully completed before you will be fully...
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COVID19 "Remote Working" Day Ninety-Four
Thirty-two received emails, thirty-eight sent emails, ten calls and two meetings was the menu for today. We had our weekly sales meeting and Tim (VP of Sales) spoke about how our cheese was moved the last five months. That cheese is many of those existing clients that had trigger points for lease upgrades. Most of those trigger points for lease upgrades are not important to the DM's during this pandemic. In fact I believe many see it as a blessing that the decision to do nothing is the best...
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The Document Imaging Channel's Customers Are Already Using Options
With the financials for the quarter ending June now reported. The harsh realities of sub 30% declines in revenues, and evaporation of profits have opened the window into the Document Imaging Channel's future. The Channel's leaders have experienced what massive declines in service revenues look like firsthand. They can also visualize how the deep dips in hardware revenue will challenge the sales structure, along with the channel's entire go to market business model. One can easily visualize...
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MSP & IT, MSSP Industry Notes for August 23rd, 2020
MSP & MSSP Industry Notes for August 23rd, 2020 MSP & MSSP Industry Notes Sponsored by Arcoa Group ARCOA Group is here to help you successfully manage your IT Asset Disposition process. We help you recover value from retired electronic equipment through responsible methods of reuse and recycling. We ensure proper handling of assets which may contain data, while being environment stewards for assets that have no reuse value and are headed for recycling. We’ve built a robust...
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COVID19 Remote Working Day One Hundred and Thirty-Four of Selling
COVID19 Remote Working Day One Hundred and Thirty-Four of Selling Copiers On Monday of this week which was day 132 I wasn't in a good place. All of the hard work that I put in wasn't going to come to fruition for September. All of the calls, emails, inmails, posting content on Linkedin and my own Jersey Plotters site just didn't get me to where I wanted to be. It was the end of a quarter and a quarter that I had a decent shot to rack up some bonus dollars. In the end I finished with one of...
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COVID19 Remote Working Day One Hundred and Thirty-Seven of Selling
I'm starting to lose track of days. I'm not sure if this was Thursday or Friday last week that but our Governor extended his Emergency Order act for another thirty days. Thus it seems that all businesses will not be back in the office for another 30 days. In addition one of the counties that I cover had 40% of the overall daily cases in NJ. At this point it's nothing I can control and I need to get going about my daily business of helping clients and finding ways to get clients to the finish...
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The Week in Copiers Five Years Ago
The Week in Copiers Five Years Ago The Second Week of November 2010 On Friday I had a chance to catch up with some long time members of the Print4Pay Hotel. One our members who has 20 plus years of experience was laid off in July. He is currently looking for a position in the industry. He's located in Illinois and is one of the more talented people I know in our industry. Please reach out to me if you think you can help him. Enjoy these threads from 5 years ago this week Who Would Be a...
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COVID19 Remote Working Day One Hundred and Ninety-Six of Selling
COVID19 Remote Working Day One Hundred and Ninety-Six of Selling Where do I start since I've come to the end of my selling days for 2021? Do I start with the fact that I was down the last day of the year this morning and knew that anything can happen to screw things up? The year is finally over, it was the year that started when I got back from vacation this time of year. My end of year vacation is a stay at home vacation and it allows me to get some things done at home and just relax. I was...
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Selling Copiers in the Eighties with Larry Coco
I believe it's important to document as much as our industry as possible before the age of the internet. Not much has changed in sales over the years. Selling is still about prospecting, finding pain and building relationships. Thus I was able to connect with Larry Coco for our next interview of what it was like to sell copiers in the eighties. Selling Copiers in the Eighties with Larry Coco Art: How did you find your way into the copier industry? Larry: During college I worked as the...
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Sales Professionals Capture The Morning With Purpose, Are You?
Have you ever stopped to think about your purpose in life? Or why you get up every morning? Are you going through the morning motions? Or are you capturing the morning with a sense of purpose, fulfillment and joy? I'm a firm believer that having a purpose matters more now than ever before. A sales professional thrives on being a part of a purpose. They live for becoming part of something that really matters, something that really makes a difference to the lives of their clients, their...
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MSP, MSSP and IT Notes Industry February 28th, 2021
February 28th, 2021 MSP. IT & MSSP Industry Notes Sponsored by There are two IT leads including in this weeks notes! Arcoa Group Why partnering with ARCOA makes sense Electronics Recycling is an important and profitable part of the IT asset lifecycle, but it can be overwhelming with all you already do, varying state regulations, and the limited resources at hand. That’s where ARCOA comes in. When you partner with ARCOA, you get all the benefits of a big company without any of the capital...
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Chris & Art Talking Sales & Baseball (Spring Training) Video
Please bear with me while I'm creating new content. There's a slight pause at the beginning of the video.
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The Week in Copiers Five Years Ago
The Week in Copiers Five Years Ago Last Week of April 2016 Tough week this week along with a tough month. Being under the weather for a full week does not help, but rather than calling out sick I stuck to the plan. In the end the I was not able to eat the bear this month. However May looks to be stacked! Enjoy these awesome copier threads from 5 years ago this week Why I Am Now a Social Selling Believer Art Post · 4/26/1611:12 PM Why I Am Now a Social SellingBeliever by Print Audit Last week...
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Will Delta Variant Push Us Back One More Time?
Just when I thought the coast was clear of COVID19 it seems that we may be in for a bumpy ride. New Jersey Where oh were do I start? During our Governors press briefing today he stated that the Delta variant cases are up 22% statewide. In addition the RT has risen to 1.37 (anything over 1.0 means the virus is spreading). While our Governor has not mandated any restrictions other than those in already in place he did state that they may be coming down the road if the situation gets worse.
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This Week in the Copier Industry 5 Years Ago
This Week in the Copier Industry 5 Years Ago First Week of November 2016 Friday night I had the opportunity to record a "Better Call Art" with Kevin Hoverman and one of the talk tracks we engaged for a couple of minutes was about our tenure and what we go really good at besides copiers. My first thought was that I've become an expert at reading documents that are up side down. The ability to read up side down helped in closing many deals! What else did you get really good at besides being...
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We expect to make a decision in late January
Hello Art, We expect to make a decision in late January. Regards Okay, I received that email response and it's typical to the way the last two months has been for me. Each month is a bear and each month has it's on conditions that I need to wade through. I was kinda of upset and I blame that on me because I thought everything looked good to get this deal that week or the week after. I should have clarified when the client will be buying and or making a decision. A dumbass rookie mistake by...