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Leading North American IT Service Management Company Deploys 3CLogic to Enhance Field Services Support

Art Post · 8/2/1911:06 AM

ROCKVILLE, Md., Aug. 01, 2019 (GLOBE NEWSWIRE) -- Today 3CLogic announced the deployment of its Total Cloud Contact Center solution for a leading managed IT and technology services firm serving 8 of the top 10 US brick and mortar retailers. The deployment includes deep integration with ServiceNow’s IT Business Management (ITBM) platform to drive contact center efficiency and provide customers with fast, efficient, and effective service. As the primary communications hub for all of its 24x7...

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Leading North American IT Service Management Company Deploys 3CLogic to Enhance Field Services Support

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